I ordered a Halloween costume a few days ago & the site clearly stated that if I pay a higher shipping fee that I will definitely get my package by the 30th. This ridiculous company has said on the tr... Ver mais
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Veja o que dizem as avaliações
If I could rate this place a 0 I would. I literally never write reviews but that is how TERRIBLE my experience was. There customer service, quality of product, and return policy (with charges and ship... Ver mais
I am impressed with how quickly I received my order & will probably order from Halloween Express regularly if they have the plus size costumes that I 💝 I would definitely refer them 2 anyone asking... Ver mais
I ordered the 4ft Posable Skeleton Grave Breaker back on May 21, 2025: didn't realize then that it won't pose, and the head won't stay on. They asked why didn't put it, in May, because I was waiting c... Ver mais
Detalhes da empresa
Escrito pela empresa
Halloween Express is one of the most aggressive and dynamic Halloween chains in the United States. Started in 1990, Halloween Express maintains an online ecommerce presence year round. We're open online 365 days a year. Our success is based on offering the largest selection of Halloween merchandise available anywhere. Our merchandise assortment is updated annually to ensure that the latest product trends, as well as the tried-and-true best sellers and licensed product are part of the merchandise mix.
Informações de contato
6900 Morris Estate Drive, 28262, Charlotte, Estados Unidos
- 859.282.5520
- support@halloweenexpress.com
- halloweenexpress.com
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I ordered 3 items that were shown as…
I ordered 3 items that were shown as available on 10-21 with ground delivery of 2-3 days.
Halloween has passed and nothing showed up.
I was notified 2 were out of stock but the 3rd item still didn’t arrive.
They had a lot of choices and sizes…
They had a lot of choices and sizes that no one else had. Thanks for coming through so quickly!
I ordered the pink power ranger costume…
I ordered the pink power ranger costume for my 2 yr old granddaughter nice fit soft material I love the costume
Paid for express delivery and didn’t…
Paid for express delivery and didn’t arrive on time
Out of stock items
Purchased a costume with adequate time for it to get here before Halloween. Didn’t receive it and reached out with a response stating the costume is sold out and would be issuing a refund. Nobody contacted me about it until I emailed them first. If I hadn’t said anything we would have still be waiting for a costume with no time for a replacement.
Quick delivery
Quick delivery. The necklace in the costume was too loose but every other piece was good and included in the package as said in the description.
Won’t order from here again
I purchased something for my son for Halloween but wasn’t told it was out of stock until too late. I was refunded for the item but NOT for the shipping.
The mask came broken
everything is perfect
Very cheap material
It got the job done but the vest is so cheap and flimsy. It barely fit my husband, and he is not a large man. Only 5’10” and 160lbs.
I ordered two items
I ordered two items, after some time one was cancelled by you and it was to late to order something else. I would think that if it was available when I ordered it should have been allocated to me not wait until some time and then tell me it was not available. I did received a timely refund so thanks for that. Poor business practice
Great selection and delivery time
Halloween Express has a great selection, but even better was the delivery time. It only took about a total of 4-5 days from time of purchase to receive items that I could see taking over a week to get. This allowed me to get all my items before Halloween. I was very happy!
The outfits were good and they got to…
The outfits were good and they got to me before time.Great Job
Very cheap quality
I ordered the mad scientist costume - the quality of the dress is terrible. It ripped without any reason for it to immediately. Would not recommend purchasing this as the quality is very cheap.
I will never shop here again
I will never shop here again. This place is only good if you intend to dress up as polyester for Halloween, otherwise build your own costume for 3x the quality and half the price.
I paid $30 extra dollars for next day…
I paid $30 extra dollars for next day delivery. It was over a week-2weeks before I received my costume. I could not get any one to answer the phone. Matter of fact, the first number I called was disconnected. I emailed them more than once. No one replied to my email. I sent messages on the website and no one replied to my messages. I did not receive a delivery message until I threatened to file on them with my bank, because they had already taken the payment out of my account. And, I told them I would not shop with their company again.

Resposta de Halloween Express
Everything was great!
Very easy ordering. Very fast shipping despite pandemic delays I expected! Sizing is right on and costume is great! Will order again!
product was great and delivery was…
product was great and delivery was exactly when promised
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