Hamiltonbeach Avaliações 

120
•
O TrustScore é 4 de um total de 5

3,9

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I had a problem with a toasterthat was not a cheap and I would have believed not a inferior quality product. After a little over 12 months old the toaster gave a very loud bang and a bright f... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Quick, efficient delivery of breadmaker. pan. Vey well wrapped and protected. Only slight criticism, package was over secured with sellotape.therefore hard to unwrap, very slghtly more expensive f... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My broken kettle was the same model so needed the same to match the toaster. I ordered the new one and was pleasantly surprised to receive the it the next day. Excellent service from order to deliver... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great experience from finding the product, ordering and delivery. My replacement kettle arrived within 24 hours of placing my order. It looks fabulous and is great quality. I also bought a toasted... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Balcões

Escrito pela empresa

Hamilton Beach designs, markets, and distributes a multitude of small electric household appliances. We’re committed to helping make your day a little easier, more creative, and flavourful through the style and function in all our small electric appliances.


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

120 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

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3,9

Todas as avaliações

(120)

43 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Double-oven air-fryer.

We upgraded to a double oven air-fryer having had a single drawer unit for over a year.
We were a bit surprized when we found it had drop-down glass fronts with stainless baskets and shelves instead of drawers (just shows how careful we were when choosing it). We're very pleased with it however, having used for some time. Nice design, well made. we're glad we chose, if by default!

Phil and Fran Mansell.

26 de março de 2025
Avaliação não solicitada
logotipo da Hamiltonbeach

Resposta da Hamiltonbeach

Thank you! Your positive feedback is much appreciated.

Avaliado com 5 de um total de 5 estrelas

Great Quality, Fast Boiling, and Safe to Use!

I purchased the Hamilton Beach Stainless Steel Kettle (1.7L, Brushed Finish) from their official UK website, and I must say, I’m very impressed!

The build quality is excellent, with a sturdy stainless steel design that feels durable and premium. Unlike plastic kettles, it doesn’t have any risk of harmful chemicals, making it a safer and healthier choice for daily use.

One of the best features is its fast boiling capability—it heats water quickly, saving time when making tea or coffee. The automatic shut-off function is also a great safety feature, ensuring the kettle turns off once the water reaches a high temperature.

Overall, a high-quality and reliable kettle that I would definitely recommend to anyone looking for a safe, stylish, and efficient kitchen appliance!

4 de janeiro de 2025
Avaliação não solicitada
logotipo da Hamiltonbeach

Resposta da Hamiltonbeach

Thank you! Your positive feedback is much appreciated.

Avaliado com 5 de um total de 5 estrelas

Bought microwave and it’s brilliant…

Bought microwave and it’s brilliant stylish and stainless steel inside and out simple to use only down fall the light inside is very dim but nothing to worry about
We love it

6 de janeiro de 2025
Avaliação não solicitada
logotipo da Hamiltonbeach

Resposta da Hamiltonbeach

Thank you! Your positive feedback is much appreciated.

Avaliado com 5 de um total de 5 estrelas

Bought a 30 litre 950 watt micro wave 3…

Bought a 30 litre 950 watt micro wave 3 months ago so far it has been brilliant but wasn't as described it said there was a grill in it all the holes are there for the grill but no grill

24 de janeiro de 2025
Avaliação não solicitada
logotipo da Hamiltonbeach

Resposta da Hamiltonbeach

Thank you! Your positive feedback is much appreciated, i have requested further information with regards to the description so i can investigate this further.

Avaliado com 4 de um total de 5 estrelas

I love the style of my recent purchase…

I love the style of my recent purchase of a charcoal colour kettle and toaster, but I wish there was more in the range. I would like an air fryer and a microwave in this colour.

15 de fevereiro de 2025
Avaliação não solicitada
logotipo da Hamiltonbeach

Resposta da Hamiltonbeach

Thank you! Your positive feedback is much appreciated. I will pass this suggestion to the relevant department regarding having more in the range for this colour.

Avaliado com 4 de um total de 5 estrelas

Retro microwave

Attractive neatly sized black microwave which so far does everything I need it to do. Simple to operate and just what I was looking for at a competitive price.

11 de janeiro de 2025
Avaliação não solicitada
logotipo da Hamiltonbeach

Resposta da Hamiltonbeach

Thank you! Your positive feedback is much appreciated.

Avaliado com 1 de um total de 5 estrelas

Kettle started leaking after 4 months

Kettle started leaking after 4 months! Unfit for purpose...

10 de fevereiro de 2025
Avaliação não solicitada
logotipo da Hamiltonbeach

Resposta da Hamiltonbeach

Thank you for your feedback, we’re truly sorry to hear about your negative experience. i have requested further information so i can investigate this issue for you.

Avaliado com 3 de um total de 5 estrelas

Matching toaster and kettle

I bought matching kettle and toaster not happy with the toaster it only toasts on side no matter what setting it is on. I have to cancel and turn the toast around

14 de março de 2025
Avaliação não solicitada
logotipo da Hamiltonbeach

Resposta da Hamiltonbeach

Thank you for your feedback, we’re truly sorry to hear about your negative experience. i have requested further information so i can investigate this issue for you.

Avaliado com 1 de um total de 5 estrelas

Filter Coffee Machine

Hello. We bought a Hamilton Beach filter coffee machine at our local store. Admittedly it was in a sale and didn't cost above £20 or so but, after what must have been five or six uses, the glass jug cracked, making it worthless.
I was advised to take it back to the store, which I did. Unfortunately they wouldn't replace it.
As I was unable to purchase a replacement jug, I reluctantly binned the whole thing. 🙄
I have dated this "23.1.25" but this may be a few days out. Sorry

23 de janeiro de 2025
Avaliação não solicitada
logotipo da Hamiltonbeach

Resposta da Hamiltonbeach

Thank you for your feedback, we’re truly sorry to hear about your negative experience. i have requested further information so i can investigate this issue for you.

Avaliado com 1 de um total de 5 estrelas

Handle fell off

After three months, the four screws which attach the handle to the tray came off ending up inside the food.

20 de janeiro de 2025
Avaliação não solicitada
logotipo da Hamiltonbeach

Resposta da Hamiltonbeach

Thank you for your feedback, we’re truly sorry to hear about your negative experience. i have requested further information so i can investigate this issue for you.

Avaliado com 5 de um total de 5 estrelas

Incredibly good service

Good product - Rediffusion cordless vacuum - supplied through Amazon, developed a fault so needed to be returned under warranty. The Amazon return system did not suit that situation but the ladies at Hamiltonbeach - notably Theresa - were incredibly helpfull, cannot commend them enough.

28 de janeiro de 2025
Avaliação não solicitada
logotipo da Hamiltonbeach

Resposta da Hamiltonbeach

Thank you! Your positive feedback is much appreciated.

Avaliado com 1 de um total de 5 estrelas

I bought a Hamilton beach steam…

I bought a Hamilton beach steam generator iron it's not working it's not giving steam I only got it a few days ago I opened it yesterday to use it's not letting steam out of the iron I'm ring the number but no one is answering the phone I think I been robbed this company selling broken products it's not fair 😡 I been ringing since 9 am no reply I've emailed them.to no reply

6 de setembro de 2024
Avaliação não solicitada
logotipo da Hamiltonbeach

Resposta da Hamiltonbeach

I'm sorry to hear that your Hamilton Beach steam generator iron is not producing steam and that you've had difficulty reaching customer service. To assist you better, could you please provide your order number? Additionally, could you confirm the contact details you have been using so I can investigate why your calls and emails have not been answered? I apologize for the inconvenience and will work to resolve this issue for you as quickly as possible.
Many Thanks
Theresa Edmondson
Customer Service Manager

Avaliado com 1 de um total de 5 estrelas

Waffle maker exploded no response from Customer Service

I’ve been trying to contact the company to make a claim about my waffle maker, which literally exploded in the electric socket while in use. Unfortunately, I haven’t received any replies to my emails, and no one answers when I call the UK phone number provided. Very disappointed with the lack of response and customer service.

7 de julho de 2024
Avaliação não solicitada
logotipo da Hamiltonbeach

Resposta da Hamiltonbeach

I apologize for the delay in addressing your claim about the waffle maker. We understand how frustrating it can be to not receive timely communication, and we regret any inconvenience this has caused.
Please know that we take your feedback seriously and are committed to improving our customer service. I am personally handling your claim and will ensure it is resolved as quickly as possible.
Could you please contact me at 01274 752624 or email me at ch319437-fnjlblci@xsell.co so I can gather more details from you?
Thank you for your patience and understanding.

Theresa
Customer Service Manager

Avaliado com 3 de um total de 5 estrelas

jury out at the moment

Very disappointed that there was no recipe book. Machine looks very good, have to buy a recipe book before trying.

28 de julho de 2024
Avaliação não solicitada
logotipo da Hamiltonbeach

Resposta da Hamiltonbeach

Thank you for your feedback and for choosing our product. We apologize for any inconvenience caused by the absence of a recipe book.
We understand how important it is to have all the necessary resources to get started. While we work on addressing this issue, we would like to offer you a digital version of our recipe book, which you can access immediately. Please let us know if this would be helpful, and we will send it to you right away.
If you have any other questions or need further assistance, please don't hesitate to reach out. We appreciate your understanding and hope you enjoy using your new machine.
Many Thanks
Theresa

Avaliado com 1 de um total de 5 estrelas

WARNIING

UPDATE to original review
WARNIING
Purchased white Hamilton Beach microwave, which, unbelievably, came with black lead and plug, thus defeating the object of having a white appliance.
You couldn't make it up.

UPDATE
Have had a courteous reply from Hamilton Beach, who are looking into this. This is much appreciated. I will continue to update on pregress, but initally impressed with the response.

7 de junho de 2024
Avaliação não solicitada
logotipo da Hamiltonbeach

Resposta da Hamiltonbeach

I am sorry to hear that you are unhappy with the colour of the wire and plug on your Microwave. I will pass this information on to the relevant department and suggest this be looked at and maybe changed. I appreciate your input.
Many Thanks
Theresa

Avaliado com 1 de um total de 5 estrelas

received delivery bought from…debenhams

received delivery bought from debenhams , just arrived home and opened the box and the handle on microwave is broken so i need a replacement

10 de abril de 2024
Avaliação não solicitada
logotipo da Hamiltonbeach

Resposta da Hamiltonbeach

Good Afternoon Rachel. I am sorry to hear you received a faulty item. I understand you spoke with our customer service team who arranged a collection of this item and issued you with a full refund.
If you require anything else from us please do let me know and i will be happy to help.
Many thanks
Theresa

Avaliado com 5 de um total de 5 estrelas

Fantastic customer service

Fantastic customer service. Quick responses and very helpful. Till now, this has been 1st time where I felt, customers are really valued. Looking forward for my next purchase straight from you and not from Amazon.

5 de fevereiro de 2024
Avaliado com 4 de um total de 5 estrelas

Fab product let down by non-recyclable packaging!

Love the product. Best waffle maker I've owned in the UK having had disappointing results from another non-USA brand waffle maker.
HOWEVER, apart from the cardboard box it came in, none of the packaging is recyclable ♻️. Even the distributor used a black plastic bag that can't be recycled!
This is extremely disappointing 😞 Come on HB, get with it and ensure you're not adding to the plastic problem! Polystyrene packaging is not acceptable! There are paper products that are fit for purpose...come on, please!

9 de janeiro de 2024

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