Happyrunsports Avaliações 

The best bike on the market!
great customer service.

Their support is always extremely quick and helpful. So happy I bought my bike from this company, would easily recommended this brand for anyone interested in e-bikes

Easy purchase process Bike was delivered as promised.. however Bike riddled with electrical problems and the only suggestion I’ve gotten from your team was to remove the battery .

So I have a brand new e-bike that is not rideable or safe according to your own staff.

New G300 Pro defective out of the box, “order # 31307”more than a week of troubleshooting

I was excited about this bike. It arrived 10/15/26, I assembled it exactly per the manual, and it's been a frustrating experience since day one.

Right away I hit three problems: the charger blinks red/green continuously and won't charge the battery to full (the manual only lists solid red for charging and solid green for full), the battery key wouldn't turn to ON with the battery installed, and the left pedal wouldn't thread into the crank. Three defects on a brand new bike before my first real ride.

I contacted support the next day by email, text, and phone. The phone went unanswered and texts got scripted replies. Email support did respond and shipped replacement pedals and a battery lock, which I appreciate.

The charging problem is still not fixed. I rode the bike about 12 miles to check the battery, and it powered the bike fine, so from what I can see the problem is the charger. Support says the battery could still be at fault, and told me other customers have reported the same red/green blinking where a replacement charger didn't solve it. So instead of sending a working charger or battery, they've asked me to test both with a multimeter. They offered to mail one, but waiting on shipping would have left the bike sitting even longer, so I ordered my own and I'm waiting for it to arrive.

I'm not an e-bike technician, and I didn't spend this much on a new bike to become one in the first week. I've sent photos and videos and will send the test results as soon as I can run them. HappyRun offers a 30-day New Bike Guarantee, and I'm asking them to stand behind it with a fast resolution, including a replacement bike if that's what it takes to get me a working one.

I'll update this review based on how HappyRun resolves it.

Fantastic people to work with. Terrific customer service.

So far my experience has been great! Got my bike, broke the footrest and these guys got me another one and now im back out there. The shipping was fast and the customer service was outstanding

The happyrun bike has been extremely helpful in my daily commutes to work. I can skip most the traffic and leave people in the dust. It is very comfortable and has bern a joy to drive. I would definetly recommend getting this if you want to save money on gas. Customer service is also great if you need any warrenty claims or support.

Very Unhappy with my Purchase of the Happyrung100. I'm a neurodivergent man who lives in the woods and without this bike I can't go out into town and live life and try to prosper because the breaks on this ebike constantly go bad. Im talking 2 months in and my breaks instantly stopped working. While they did send me replacment breaks, ive had issues over and over again (not to mention the bleed screw on the top is stripped) this company is just trying to get your money and doesn't care about the saftey of the human being operating the bike. Even though I bought this bike in March, given all the issues I am considering doing a charge back on this very dangerous bike. Without the bike I'm stranded and can't do much of anything , its sad that a company would treat an individual so badly, a man autism/adhd who is relying on ssi and trying to better himself and find work. I'm at lose for words. The choice of brakes on this bike are abysmal.. because this company failed to help me and kept trying to make my buy stuff, im leaving this review, buyer beware!!!.. This October the issues started once again! Ive had issues in May,June,August,September,October.. horrible bike company!

I’m beyond happy with my experience, with happyrun. I ordered the wrong style ebike. They stoped my shipment, and switched my order for me. Happyrun stayed intact with me the whole time.

I love the customer service and my G300 pro. The customer service since day one as well as post purchase has been phenomenal. Very helpful and I will continue to be a customer of this company as long as the service and products remain at a minimum as well as it has been so far. Thank you!

I received my G70 pro, and have to say I was surprised at how heavy and well built this e-bike is, the only disappointment I had was I never received the cargo rack attachment that it was supposed to come with.

Every time I asked a particular question I got an immediate response and luckily they had the parts I was needing and at first it was kinda non communitive but after my 1rst and second purchase things we to start vibing

Support responded quickly and solved my issue in their first reply.

So I have bought three g 100 pros my first one made it to 10000 miles before it was stolen I had to get another and we'll 2 is better then 1 so I got two these bikes are the absolute best for the price and I mean that customer service is awesome respond fast and the bike all of them so far have shown up within a week

Really fast good and responsive support

I have been trying to get in touch with someone directly. An actual live person. Not the automated customer service. So more than a week now, and nothing. I am looking into going after this company legally! I have sent email after email. Called every phone number I can find. Nobody answers. I do not have the order number as this was a gift for my son from his grandfather that has passed away. We had to order a new wheel rim last week. We received that quickly but we need a replacement part for the anti-rotation torque washer. We can pay for it and the shipping but I can't get anyone to help me!

Hey there Happyrun, so you mentioned in your reply that your going to expedite the shipment. And also very strange is all the emails we have been sending back and forth are all of a sudden gone. You guys said you were going to get back to me on the 21st after some holiday or festival that was going on. And since all the emails are gone. What do I do now, I need to send motor back so I get my refund and then so I can purchase the correct motor Thank You !

Good customer service, I will buy another G100pro

Not only were the bikes packaged well, FedEx had absolutely destroyed the boxes, i thought for sure there would be damage.
Not a scratch! Bikes are awesome! After a few days someone notices the rear brakes were not assembled correctly, happyrun owned the mistake and are sending a replacement. I am buying 4 more for the whole family. These f18 2.0's are absolutely beast!!!!
Totally worth the price.

We had an issue with the battery on our e bike! After a few weeks of different emails and tests they are sending out a new battery and we appreciate that! Thanks again happyrun!!!!