Their support is always extremely quick and helpful. So happy I bought my bike from this company, would easily recommended this brand for anyone interested in e-bikes
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Veja o que dizem as avaliações
Happyrun Sports makes the fastest most reliable E-Motos on the market, at a more than approachable price considering; I was surprised to find their customer support very responsive because when you l... Ver mais
Not only were the bikes packaged well, FedEx had absolutely destroyed the boxes, i thought for sure there would be damage. Not a scratch! Bikes are awesome! After a few days someone notices the rea... Ver mais
You all have been great getting my happyrun G100 pro back up and running from the new throttle, new controller ( when new controller didnt have the same 4 pin connector for the pedal assist you sent m... Ver mais
Detalhes da empresa
Escrito pela empresa
Provide a more enjoyable way by electric motor bike, HappyRun Sports!
Informações de contato
802 Echelon Ct, City of Industry, CA , 91744, CA, Estados Unidos
- +1 760 539 2103
- info@happyrunsports.com
- happyrunsports.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 82% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
These guys are doing a great job!
I’m extremely happy with both the product and the customer service! The bike is fantastic, with great design and performance. When I needed replacement parts, the HappyRun team responded immediately, sent everything I needed. The whole process was smooth and hassle-free. This is what excellent customer service looks like. Huge thanks to the HappyRun team! Highly recommended! 💯
I highly recommend Happyrun to anybody…
I highly recommend Happyrun to anybody looking for a great bike. They have great customer service and they helped me out with my G300 pro ebike.
We had some issues with shipping, but the bikes are a blast!
We had some issues with shipping. I ordered two bikes. The first one came in two days, the second one took two weeks because they used the worse shipping carrier of all time: FedEx. FedEx kept bouncing the shipment around and not delivering it. Finally got it and advised HappyRun to use better shipping options. The bikes however are FANTASTIC. My 12 year old son and I have been ripping around on them in our neighborhood and back woods and fields. I put them together one evening, then charged them overnight. We rode around for two hours and haven't even got them down to half battery. Hopefully they last a long time but so far, I'm very happy with the purchase.
Amazing do attentative and the tenacity…
Amazing do attentative and the tenacity of these engineers and customer service is stellar.
I can't thank happyrun enough for making life as a small shop owner manageable.
HappyRun G100 Pro Support
You all have been great getting my happyrun G100 pro back up and running from the new throttle, new controller ( when new controller didnt have the same 4 pin connector for the pedal assist you sent me a new round waterproof connecter that worked great for free!), new LCD screen with NFC cards. A lot of these parts were out of stock and when i emailed support directly you always seemed to find a part for me. Cant thank you all enough!
Happyrun was promt & efficient with a…
Happyrun was promt & efficient with a response on a crucial detail.
Very professional & speedy response to all my concerns. So far I would definitely buy from Happyrun & tell all my friends & family to do so as well. Also I will update on my delivery & product review.
I highly recommend this online shop
I highly recommend this online shop. We bought the Happyrun G60 Pro. I had a problem with one part and service is just incredible - they responded within one hour to my email and sent the part on the same day! Great experience and 5 stars are not enough!
Great customer service made this easy…
Great customer service made this easy to handle and repair.
Helped me out really well had problems…
Helped me out really well had problems with my battery after a while and I checked the voltage on it and it was really bad so they sent me out a new one I like less then a week thank you so much happy run
Fast response!
Great customer service they replied…
Great customer service they replied very quickly. Great e-bike, runs fast and is very steady. Their delivery was very secure and everything no was rapped nicely. Highly recommend!
Great service
Slightly slow replies but very competitive and was able to compromise a solution to every issue on my bike. Great service team.
Happy Run was very helpful in replacing…
Happy Run was very helpful in replacing items that the warranty covered!!! So grateful!
Great customer service and problem…
Great customer service and problem resolution!
I purchased a replacement brake for my Happyrun G60 Pro e-bike, but due to confusing information on the website regarding the front and rear brakes, I ended up ordering the wrong part.
After contacting customer support, they acknowledged the confusion and offered to send me the correct rear brake without requiring me to return the original part.
The replacement brake has now arrived, and I really appreciate their willingness to recognize the issue and make things right.
Thank you, Happyrun, for your excellent customer service!
Sooo far Soo good
Sooo far Soo good! Got it a couple days ago took about little under a week to get
Wasn't too bad putting together alone tho I definitely suggest some help for doing the tire rod and such
It's powerful!!! Definitely has torque and accelerates quick , which is nice
Definitely not for kids more for late teens to adults
I love Happyrun's products
I love Happyrun's products. My G100 Pro is amazing. I have had a few issues with my bike, but Happyrun was quick to respond and sent me replacement parts through my warranty. Free of charge. It is a pleasure doing business with them.
Great assistance fast delivery and very…
Great assistance fast delivery and very good communication.
Great customer support
When I first received the bike there was an issue where when I applied the throttle it would work for a couple of seconds and then cut out. We thought maybe it was the front motor so they shipped a new wheel to me. It turned out it wasn't the issue. I was in the middle of moving so I didn't get back to the bike for over a month. I contacted customer service and they said they would ship me a new controller. Great service.
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