Their support is always extremely quick and helpful. So happy I bought my bike from this company, would easily recommended this brand for anyone interested in e-bikes
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Veja o que dizem as avaliações
Happyrun Sports makes the fastest most reliable E-Motos on the market, at a more than approachable price considering; I was surprised to find their customer support very responsive because when you l... Ver mais
Not only were the bikes packaged well, FedEx had absolutely destroyed the boxes, i thought for sure there would be damage. Not a scratch! Bikes are awesome! After a few days someone notices the rea... Ver mais
You all have been great getting my happyrun G100 pro back up and running from the new throttle, new controller ( when new controller didnt have the same 4 pin connector for the pedal assist you sent m... Ver mais
Detalhes da empresa
Escrito pela empresa
Provide a more enjoyable way by electric motor bike, HappyRun Sports!
Informações de contato
802 Echelon Ct, City of Industry, CA , 91744, CA, Estados Unidos
- +1 760 539 2103
- info@happyrunsports.com
- happyrunsports.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 82% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Had an issue with the bike
Had an issue with the bike. They walked us through the troubleshooting, found the problem and sent part along with clear instructions
4/5 ☆☆☆☆
Other than being a bit slow to respond they were incredibly helpful and attentive. My top battery fried on me and it was investigated and shipped within a week.
I’m really happy with the customer…
I’m really happy with the customer service from HappyRun. I recently had an issue with my e-bike, and their team was very helpful and took the time to help me figure everything out. They were responsive, respectful, and made sure my problem was taken care of. I really appreciate them standing behind their product and helping me when I needed it. Overall, I had a great experience with HappyRun and would definitely recommend them to anyone looking for an e-bike!
I got quick response from service
I got quick response from service. They sent me a new battery charger for no cost.
The service people sent pictures to help problem solve our issue.
They called to check in and help me out. We love the bike!
Anytime I have a problem with my bike
Anytime I have a problem with my bike, the HappyRun team is always so helpful in resolving the issue.
Quick responses for service issues
I recently bought a e bike that had a warped disk on the front wheel. It was a little disappointing, but I reached out to Happy Run to see how I could resolve the issue. Within 2 days they got back to me and sent me a replacement rotor. I am impressed by the responsiveness and I’m looking forward to replacing the rotor and enjoying the product! I think how I was able to get a response quickly was that I registered my bike on their website with my order number, emailed politely with a video of the issue, and responded back to their replies in a timely manner. I would recommend this company for e bikes, and even if the bike did not arrive in perfect condition, the customer service more than compensated.
Great company witha great product line
Great company witha great product line. Lost my keys and was able to verify and order a replacement set in 1 day. Super friendly, responsive and professional.
They replied to my last review making…
They replied to my last review making it sound like they would make it right. It was just for optics, they emailed promptly saying we’re on our own. Every component broke within a year. 108 hours of labor replacing parts. They said they “know it’s frustrating”.

Resposta da Happyrunsports
Happyrun Sports makes the fastes most powerful e-motos.
Happyrun Sports makes the fastest most reliable E-Motos on the market, at a more than approachable price considering; I was surprised to find their customer support very responsive because when you launch a new product theres bound to be some hic ups but like I mentioned I found their support more than adecuate.
I cant wait to upgrade my entry level e-mto once the F 18 I got runs through my heavy paces, perhaps. HappyRun s Here!!!
The team has been great guys have been…
The team has been great guys have been wonderful. They helped me out tremendously when I had issues with the bike. They took care of everything no questions and helped me properly to get everything up and running. So far it’s been a pleasure and I highly recommend these guys along with the company to anyone looking to get a nice e-bike…..
The prompt service shows that they care…
The prompt service shows that they care about their customers for after sale support. I had a few issues with some components that failed, and since they were under warranty, I was sent replacements in a prompt manner. I really like the bikes.
Bike came in a timely fashion
Bike came in a timely fashion. Easy assembly and great ride. Customer service has been outstanding. Thank you for my bike I love it!
7 star bike on a 5 star scale
The Happy run G300 pro is a very high quality build. It's easy to see how it got its name as the "Tank". Makes my daily commute to work fun and enjoyable. The service I received was top notch. Friendly and helpful. They responded to my emails very quickly. Couldn't be happier with my experience.
Helpful Resolving Issue
I love thy bike so far. Happy Run has also been very helpful and responsive in resolving an issue with a broken tail light.
Once I contacted Happy Run my needs…
Once I contacted Happy Run my needs were immediately met, can’t thank the team enough.
Help with replacement parts!
Quick responses and guided help to resolve my problem
I feel so young to ride my HappyRuns…
I feel so young to ride my HappyRuns G100 pro ebike that go real fast . The shipping were great and everything is smooth I strongly recommend who is beginner to ride 2 wheels get different bike this bike for who is an experienced rider ! Recommend u all guys good to shop their shop!
The bikes have been great so far
The bikes have been great so far. Fun to ride. Fast shipping. The seat on the F18 is alittle on the uncomfortable side. The seat on the pro 300 is much better. No major complaints so far.
You guys installed the stem wrong …
You guys installed the stem wrong on the back rim you put one not inside the rim and one on the side i don't know how it held air
The product is a great value compared…
The product is a great value compared to other bikes and their service is fantastic!!! The service team always replies within 24 hours and ship parts fast. Thank you service team!!
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