From the first enquiry to delivery of the car it was a first class service all the way. Negotiating the deal was easy and fair and in addition Nick organised my private plate to be put on the car. N... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
From the first enquiry to delivery of the car it was a first class service all the way. Negotiating the deal was easy and fair and in addition Nick organised my private plate to be put on the car. N... Ver mais
A empresa respondeu
Having spent endless days and weeks trawling through Auto Trader we decided that we simply needed to focus on the right dealer who, we concluded, would naturally have the right car for us. We acted o... Ver mais
A empresa respondeu
Got a beautiful Mercedes a35 absolutely gorgeous No hassle when buying it saw it 4 weeks ago had a look then decided like it took my wife to have a look and test drive We both loved it so bought... Ver mais
A empresa respondeu
For me there’s nothing worse than a used car sales man, so I visited Harvey Cooper with not much faith, but Mark and his colleagues didn’t over sell, just answered my questions and let me browse wit... Ver mais
A empresa respondeu
Whether you’re at Harvey Cooper Cars to buy something special or just to have a little browse, we want your experience as our customer, to be personal and leave you wanting to come back. We aim to do everything we can to make the process of buying your car as enjoyable and hassle-free as possible. We offer a wide range of carefully selected, quality, premium used cars. We take pride in being able to guide each of every one of our customers, whether new or returning, through every part of the buying and financing process making the journey of purchasing your car easy and enjoyable. Our success has come from all the staff and customers who have made Harvey Cooper Cars what it is today – and to everyone, we say thank you.
Escrito pela empresa

32 Harrogate Road, , HG41SR, Ripon, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very professional polite and kept me informed throughout the day as to what was happening and how things would proceed many thanks Evan

Resposta da Harvey Cooper Cars
Nick was a pleasure to deal with from start to finish.
We would recommend always
Thanks again Nick for supplying a fantastic car and service.
Paul and Emma

Resposta da Harvey Cooper Cars
The guys at Harvey Cooper were amazing and a special thanks to Marc for all his help. Absolutely in love with my Mini.

Resposta da Harvey Cooper Cars
Great service, Marc and his team provided me with a seamless service from start to finish.

Resposta da Harvey Cooper Cars
Great service from the guys at Harvey cooper, I drive 3 and a half hours to collect my car and was worth the trip.Nick was very helpful in getting everything prepared for the collection of my new car,

Resposta da Harvey Cooper Cars
Dealing with Harvey Cooper Cars was a delight far better experience than dealerships. The purchase of our new car was straight forward from start to finish many thanks to Marc Eccles who made the process a pleasure would definitely recommend them.

Resposta da Harvey Cooper Cars
I purchased a Ford Ranger pickup from Mar Eccles. Marc was very helpful and professional from start to finish.
My experience in purchasing a vehicle from Marc (Harvey Cooper Cars) is how buying a vehicle should be , I have no hesitation in recommending Harvey Cooper cars and Marc Eccles in particular. I would also like to pass on my appreciation for the "behind the scenes" team who valet and service the cars - you guys made a fantastic job of the Ford Ranger, it is a pity that I will not be able to keep up your good work. Regards
James Cuthbertson

Resposta da Harvey Cooper Cars
Fantastic buying experience from Harvey Cooper Cars, from reservation, to test drive to purchase & collection - seamless! Marc was straightforward to deal with, and a breath of fresh air after visiting a rather ‘pushy’ garage beforehand which HCC definitely are not! Thanks for looking after us, and big shout out to the guys doing the detailing & car prep, made ours look brand new!

Resposta da Harvey Cooper Cars

Resposta da Harvey Cooper Cars
We had a great time and very smooth transactions with Marc, he was very helpful and gives us every information we need. Will come back soon for other car

Resposta da Harvey Cooper Cars
The whole process was made really simple from start to finish. Communications were excellent throughout and the customer service advisor we dealt with (Marc) was extremely helpful. A highly recommended company.

Resposta da Harvey Cooper Cars
05.06.2024
We travelled a long way from Lincolnshire to Rippon to view the beautiful white Audi TT convertible. I instantly fell in love with it. Took it for a test drive and then paid the deposit.
Marc the sales chap was amazing. No pressure, very friendly, and even welcomed my little Cavapoo dog in the showroom. He couldn’t have done anymore for us
That evening and because they had such a wonderful rage of quality used cars in their showroom, I came away feeling a little spoilt for choice and started to think if I had made the right decision, and did I want another convertible or did I fancy a change and want a hard top.
I contacted Marc this morning and explained my dilemma and that I was so sorry for the inconvenience I had caused . Again, he couldn’t have been any kinder.
There was also a discrepancy on my old car’s MOT that I was planning on ‘maybe’ trading in . There was a typo error in the system inputted by my local garage that had carried out a previous MOT. Marc was trying to get this rectified for me, irrespective that I still hadn’t 100% committed to either trade my old car in or to sell privately .
Even after I cancelled the sale Marc was still kind enough to send through all the email correspondence so I could go back to the original MOT tester to try and get the discrepancy rectified for a future trade in or sale. Obviously, Marc didn’t have to do that, but he did. 😉
When I do eventually decide I would not have any hesitation to go back to them
Truly amazing customer service . Exceptional sales showroom and quality cars throughout.

Resposta da Harvey Cooper Cars
From the initial phone to the delivery of my car purchase everything was perfect. Spoke to Craig about what I was looking for and he passed me onto Marc to run through some details. I needed the delivery within a week and the team made this happen. They kept me up to date every step of the way. The best service I have ever had when purchasing a car. I would recommend this team. Many thanks lee

Resposta da Harvey Cooper Cars
Had a great experience selling my car. Dealt with Evan who is very much a professional. Explained the whole process and kept me up to date. Would do again highly recommend.

Resposta da Harvey Cooper Cars
Purchased a bmw 4 series from Harvey Coopers cars, Great communication all the way through,
Personalized videos sent x2, and even had the car delivered without seeing in person.
Very accommodating and made me feel at ease through the whole transaction.
Big thanks to Nick and Evan super job.
Highly recommended!!!

Resposta da Harvey Cooper Cars
This is how buying a car should be!!!!!
These guys set the benchmark for all other car Sales Executives. And having purchased several cars in the last ten years, I feel qualified to rate them against others.
I contacted Marc in sales and provided him with my financial position re a PCP and interest in a car in stock.
Marc passed the enquiry to Craig, due to being away for a few days to ensure that my order was progresses expeditiously. Craig contacted me the very next morning with details of a vehicle with my specification in stock, and at the price point suggested. No back and forth with the usual theatre of “I’ll see what my manager can do.” He is the manager and he sorted it without a fuss.
Marc became my point of contact then throughout the sale and was a pleasure to deal with. Nothing was too much trouble for him. He kept his word when he promised a call and kept me informed throughout.
Collection was arrange for just a few days later. No mean feat given the prep, paperwork, part exchange, MOT, plate transfer and workload he already has.
Marc completed the sale which was done quickly, without fuss and I drove away in my new car in less than an hour after arriving at Harvey Cooper.
Unfortunately I have found that it is rare to deal with a business who match my expectations and have a genuine passion for customer care. Marc and Craig have these qualities in abundance and are a credit to Harvey Cooper and the profession.
Thank you to you both. Exceptional customer service and after care, Communication and a want to help customers through the process of buying a new car, which was made an easy and enjoyable process.
Chris

Resposta da Harvey Cooper Cars
Absolutely fantastic service from start to finish. Marc Eccles was professional and Great to deal with during the sale and Lee who delivered the car to sunny Scotland was a credit to the company. Thanks Lads 👍

Resposta da Harvey Cooper Cars

Resposta da Harvey Cooper Cars
Great sales team, on the ball with sales and delivery. Very professional and friendly as well. When looking an another car I will use them again.

Resposta da Harvey Cooper Cars
Nick was very helpful and informative about the whole process of buying and financing the car sale, even though we did change our mind on which car to pick!
He kept us well informed of progress throughout.
Thank you!

Resposta da Harvey Cooper Cars
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.