My TAJ mat worked great for 3 years and when I started to have issues with the heating, HealthyLine happily honoured their warranty and shipped me a new mat! When we hit some shipping issues, the cust... Ver mais
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My TAJ mat worked great for 3 years and when I started to have issues with the heating, HealthyLine happily honoured their warranty and shipped me a new mat! When we hit some shipping issues, the cust... Ver mais
A empresa respondeu
I would buy from them again in a heartbeat. I had problems with the mat, and had to send it back, but they were absolutely incredible to deal with! I dealt with a woman named Jade. She contacted me r... Ver mais
A empresa respondeu
HealthyLine is a wonderful company and they really stand behind their products. It's very unlikely to experience a problem with any of their products, but if you do, they stand behind it and make it r... Ver mais
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I love my Healthy line mat and I recently had to reach out to a representative specialist. Mercedes was very understanding about the circumstances. She did an outstanding job with this. Thank you for... Ver mais
A empresa respondeu
HealthyLine is an FDA registered company with the world’s largest selection of heated natural gemstone therapy mats. Based in New York and starting in 2013, HealthyLine quickly became the industry leader by implementing the most effective materials, combining different technologies, such as infrared (FIR), pulsed electromagnetic field therapy (PEMF), negative ions, photon light, and magnetic therapy to create advanced naturally powered heating pads and devices.
925 Shepherd Ave, 11208, Brooklyn, Estados Unidos
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Great customer service!!! I love my TAO mat, I call it my magic mat.
Only reason a 4 is because I haven't had time to really use the product and evaluate it yet, just got it yesterday! All other aspects - order, shipping, packaging were a 5
I have several of their products and all are of excellent quality!
I am enjoying my mat. The control box is easy to use, the mat is sturdy enough to transport to my office and home. It feels great to rest on and my massage clients love it..
I feel like this product is a big part of my daily healing!
I feel amazing everytime I use it and I use it everyday.
Its a great daily tune up!
I am a certified clinical hypnotherapist who uses Healthyline products both personally and professionally. I've had some pretty extensive communication with their excellent customer service, and I stand behind the benefits of using these products.
Excellent product! Beautiful quality. Arrived quickly, put it to use right away in my spa studio.
My clients love it during a treatment, especially here in Minnesota during the cold winter! Great for muscles, relaxation, and bringing calm during a service. So glad I made the purchase!!
Great dealing with Larry. Fast and efficient ordering and delivery,
Love my infrared mats!! They came in a very timely manner and are absolutely awesome!
I've had my medium rainbow mat for a year now. Previously I had a jade mat from another company. The rainbow mat is the best. The size is perfect because it's portable. It heats up hotter than I need. You can literally feel the PEMF when it cycles on. It feels like a gravitational force which is very grounding. The customer service for this company is 5 star!
Jade is very informative and takes her time explaining and answering each question thoroughly. First order was Chakra Mat. It is awesome. Will be offering these inframats to ALL our clients through our Body Ecology connections and our Natural Body Holistic Spa. Thank you for these life giving Inframats‼️
Excellent product for us and our dogs. Elevates stress and anxiety. We respond much better to the mat then previous chiropractor and acupuncture treatments. Now we just need to get one for each of us, myself and two dogs all together on one mat cozy but a little crowded. 💜
Great product ,highly recommend it especially for those chronic aches and pains.Give it some time to work ,it’s subtle but effective in long run.
This company has great customer service. Although I encountered a complication with my mat, Healthy Line went above and beyond to correct it and very quickly! Jade has been my contact person since I first ordered the mat about a year ago. Jade is caring, pleasant, helpful and very efficient. It is nice to be able to rely on a company.
We purchased the Taj Mat 7428 and have been completely satisfied. The healing and health-promoting effects of the PEMF are significant and real. So much so that I have begun sleeping on the mat at night. The infrared heat, is an additional bonus!
I have had no problems with The Inframat Pro.
The mat is very well made, transports easily in its bag and is a treat I look forward to experiencing daily. I have had it for approximately 6months now and it has a 1year warranty. We shall see how it holds up.
Excellent customer service! The website is also very well designed compared to other competitors'. The features in bullet points are useful. However, the names of the products are too similar and are confusing. It takes a long time to compare the benefits and features. To save customers a lot of time flipping between tabs, a summary table of mat benefits and features for each line laid out clearly and concisely for quick comparison would improve shopping experience. A user guide for safe use eg temperature setting and treatment duration is needed on your website. Also contraindication for any illnesses against use of these therapies should be stated clearly on the homepage.
Our mat has helped us so much! Only wish we had a bigger and softer one.
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