Overall I'm happy with service, we recently tried another brand. Then switched back. My only disappointment would be my last order was delivered after 8pm at night. With no textes or email of expe... Ver mais
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Veja o que dizem as avaliações
Easy and yummy meals! Most ingredients are prepped, saves your time, very efficient. Has the exact food measurements needed, so you dont waste veggies. Tired of wandering in the grocery on what recipe... Ver mais
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This week our box was not delivered on the correct day. Last time two ingredients were missing - one from one meal and another from a different meal. A couple of previous times we have had old ingredi... Ver mais
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I am loving being back in the hello fresh family again. One of the biggest stress of my week is worrying about what I'm going to feed my family each night, meal planning and shopping felt like it was... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
HelloFresh delivers great recipes and fresh ingredients to your home each week. Cook fast healthy recipes designed by nutritionists and chefs.
Informações de contato
Nova Zelândia
- hellofresh.co.nz
4,0
Muito Bom
15 mil avaliações
Pede aos clientes que avaliem
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent food bag service
I've had HelloFresh for several months. Food is great. Had no failures. Plenty of recipes to choose from each week.
3 de fevereiro de 2026
Resposta da HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Daren💚
Great for dinner planning.
Great for dinner planning.
Mostly great meals, some unripe fruit and useful.
28 de janeiro de 2026
Resposta da HelloFresh New Zealand
Thank you so much for your review! ⭐
We're delighted to hear that our boxes are working for your household!
We're so sorry to hear that there have been a few hiccups with some of the ingredients you've received. As a service centred around convenience, this really undermines that benefit and we're so sorry to have not lived up to our promise. If this ever happens, it is important that this gets reported so we can look into what went wrong and take the appropriate action to make sure it doesn't happen again. Most importantly, we'll always make sure you're not out of pocket for an ingredient that wasn't up to our usual, high standard. If this happens again, please reach out to us and we'll be happy to get it reported and sorted!
You can reach our awesome Customer Care Team via:
📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz
Happy cooking! 😊
- Joy 💚
Resposta da HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Ricka 💚
Excellent meals
4 de novembro de 2025
Resposta da HelloFresh New Zealand
Thank you so much for your review! ⭐
We're delighted to hear that our boxes are working for your household!
Thank you for feedback! We love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is by listening to our Customers. ⭐🍽️
📞 Phone - (09) 886 9589
💻 Live chat - hellofresh.co.nz
💬 Facebook DM - http://fb.com/msg/hellofreshnz
Happy cooking! 😊
- Joy 💚
It was a breath of fresh air
It was a breath of fresh air, I don’t have to worry what to cook for the day. Thank you Hello Fresh!🫶🏼
21 de janeiro de 2026
Resposta da HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Daren 💚
Missing ingredients (still waiting for…
Missing ingredients (still waiting for a credit on my account). Some items not fresh (tomato, carrot)
30 de dezembro de 2025
Resposta da HelloFresh New Zealand
Hi Wayne,
Thank you so much for your review and giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need, in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.
Daren
Customer Resolution Specialist
HelloFresh
Very easy to cook and quick to prepare
Very easy to cook and quick to prepare. We have however received not good quality veges and unripe avocados
18 de novembro de 2025
Resposta da HelloFresh New Zealand
Thank you so much for your review! ⭐
We're over the moon to hear that you're enjoying being part of the #FreshFam!
We'd love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️
You can reach our awesome Customer Care Team via:
📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz
Happy cooking! 😊
- Daren 💚
Luv the food
Luv the food. No problems there. But need a break as starts to taste the same after a while.
21 de outubro de 2025
Resposta da HelloFresh New Zealand
Thank you so much for the review! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Ricka 💚
I don't like how I couldn't pay for my…
I don't like how I couldn't pay for my weekly box, this week. You need to make it easier to pay for or week. when something happens with you regular payment
27 de janeiro de 2026
Resposta da HelloFresh New Zealand
Hi Rachel,
Thank you so much for your review and giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need, in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.
Daren
Customer Resolution Specialist
HelloFresh
The food is amazing value for money
Everything is well packaged, the recipes are easy to follow and the delivery process is seamless. The flavours and quantities are perfect.
21 de janeiro de 2026
Resposta da HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Daren 💚
The overall website is not useable
The overall website is not useable. They have an issue with the website whereas the menu changes even after you have selected and paid for the meals for the week. This has been raised with them however, nothing has been done yet. Bit concerning using a website where there can be data breach.
21 de outubro de 2025
Resposta da HelloFresh New Zealand
Hi Shruti,
Thank you so much for your review and giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need, in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.
Daren
Customer Resolution Specialist
HelloFresh
DELIVERIES ARE RELIABLE
DELIVERIES ARE RELIABLE, PRICING IS REASONABLE, AND IT IS EASY TO CANCEL FOR A WEEK IF GOING ON HOLIDAY OR WHAT EVER.
26 de agosto de 2025
Resposta da HelloFresh New Zealand
Thank you so much for your review! ⭐
We're over the moon to hear that you're enjoying being part of the #FreshFam!
We'd love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️
You can reach our awesome Customer Care Team via:
📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz
Happy cooking! 😊
- Daren💚
Love Hello Fresh.
Love Hello Fresh.
I just love everything about Hello fresh and meals are great so far.
14 de janeiro de 2026
Resposta da HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊 You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊💚
- Blanch
Good variety of options available
Good variety of options available. Good amount of ingredients provided to feed the family. Good communications when things are different from what is displayed. App very easy to use.
21 de outubro de 2025
Resposta da HelloFresh New Zealand
Thank you so much for your review! ⭐
We're over the moon to hear that you're enjoying being part of the #FreshFam!
We'd love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️
You can reach our awesome Customer Care Team via:
📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz
Happy cooking! 😊
- Michelle💚
Resposta da HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (02) 8188 8722 or send us a direct message on Facebook at http://fb.com/msg/hellofreshau. 💬
Happy cooking! 😊
- Joy 💚
The portions are very small
The portions are very small, especially for the proteins like 250g of chicken is not sufficient to feed two hungry people.
11 de novembro de 2025
Resposta da HelloFresh New Zealand
Hi Daren,
Thank you so much for your review and giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need, in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.
Daren
Customer Resolution Specialist
HelloFresh
The app is abit annoying at times.
26 de janeiro de 2026
Avaliação não solicitada
Resposta da HelloFresh New Zealand
Thank you so much for the review! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Ricka 💚
Great easy meals.
Great easy meals.
Everyone even the fussy ones love hello fresh in our home.
29 de junho de 2025
Resposta da HelloFresh New Zealand
Thank you so much for your review! ⭐
We're over the moon to hear that you're enjoying being part of the #FreshFam!
We'd love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️
You can reach our awesome Customer Care Team via:
📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz
Happy cooking! 😊
- Ricka 💚
Good meal options
3 de agosto de 2025
Resposta da HelloFresh New Zealand
Thank you so much for your review! ⭐
We're over the moon to hear that you're enjoying being part of the #FreshFam!
We'd love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️
You can reach our awesome Customer Care Team via:
📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz
Happy cooking! 😊
- Ricka 💚
Makes life easier
Good quality food, delivered fresh. Easy to arrange refunds if any issues. Great range of meals to select from.
2 de outubro de 2025
Resposta da HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Ricka 💚
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