Henfield were really great and provided a caring last-minute service when another storage provider let us down. Henley's price was very reasonable and all the costs were transparent and explained up-f... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
First time using Henfield Storage Brighton so we were a little apprehensive but we had a great experience from getting a quote through to answering all our questions beforehand and a brilliant experie... Ver mais
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Amazing service from Frankie who worked so hard alone to move the contents of our one bedroom flat into a 60sq ft storage unit. Despite all the issues getting large furniture items down from the 4th f... Ver mais
A empresa respondeu
Once again, we received a fantastic service, very friendly staff, from the man who helped us book the delivery after our 3 months booking was near to the end, but once again, amazing help from Frankie... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Our self storage sites in London, Brighton and Horsham offers great low prices, free collection and helpful staff. All our location have a 7 day opening and our customers rate us ‘excellent’. Read our reviews and let us help you too!
Informações de contato
Nightingale Road, RH12 2NW, Horsham, Reino Unido
- 020 3131 3069
- info@henfieldstorage.co.uk
- henfieldstorage.co.uk
4,9
Excelente
615 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
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Mohammed was polite friendly and super…
Mohammed was polite friendly and super efficient. Highly recommend and many thanks
30 de março de 2026
Avaliação não solicitada
Resposta da Henfield Storage
Thank you so much for your kind words and recommendation, Bernadette! I really appreciate you taking the time to share your experience. It was a pleasure helping you, and I’m glad everything went smoothly. If you ever need any assistance again, I’d be more than happy to help. Many thanks once again! – Mohammed
Staff were very helpful
Staff were very helpful, friendly and efficient. The unit itself was clean and easy to access.
26 de março de 2026
Avaliação não solicitada
Resposta da Henfield Storage
Hi Neil, thanks very much for your great review. It was our pleasure to help you with your storage requirements, and we're happy to hear that you are also impressed with our store. All the best, Mash
Mohammed was super helpful
Mohammed was super helpful, friendly and accommodating with the whole process. He called to check in prior to the day, was super helpful with transfer of items and generally just a really lovely guy. Thanks for all your help Mohammed!!
23 de março de 2026
Avaliação não solicitada
Resposta da Henfield Storage
Thank you so much for your kind words, Fatima! It was an absolute pleasure helping you through the process. I’m really glad I could make everything go smoothly and put you at ease on the day. If you ever need a hand again in the future, I’d be more than happy to help. Wishing you all the best, and thanks again for taking the time to leave such a lovely review! – Mohammed
I had an exceptional experience with…
I had an exceptional experience with Mohammed, he was very helpful and had good communication with me, I don’t regret choosing henfeild storage to secure my things and highly recommend them to anyone who is seeking for help with storage aswell as a collection for their items that need to be stored! ⭐️⭐️⭐️⭐️⭐️
11 de março de 2026
Avaliação não solicitada
Resposta da Henfield Storage
Hi Tariro, thank you so much for your kind words and positive feedback! I'm thrilled to hear that you had an exceptional experience and that I could assist you effectively. We always strive to provide the best service and support to our customers. Your recommendation means a lot to us, and we're glad we could meet your storage needs. If you ever need assistance in the future, please don't hesitate to reach out. Thanks again for choosing Henfield Storage! Best regards, Mohammed
I got moved into my unit by Tim
I got moved into my unit by Tim.
He came and met me at my house and loaded all my things into the van for me and met me back at the unit to load in there too!
Would highly recommend anyone thinking of storage units to go with these guys!
Great service and even better price!
10 de março de 2026
Avaliação não solicitada
Resposta da Henfield Storage
Hi James, thanks for the great review. It was no problem at all helping you with your storage and really pleased that you found the service and the price was great! Kind regards, Tim
Frankie was super helpful and kind
Frankie was super helpful and kind
2 de março de 2026
Avaliação não solicitada
Resposta da Henfield Storage
HI Till, thank you very much for your 5-star rating — we really appreciate your support! I am very happy I was able to help, and that you had a good experience storing with us. We always aim to provide the best possible service 😊 Kind regards, Frankie
Amazing service from Frankie who worked…
Amazing service from Frankie who worked so hard alone to move the contents of our one bedroom flat into a 60sq ft storage unit. Despite all the issues getting large furniture items down from the 4th floor, Frankie worked so hard to help us and we managed to get everything in successfully. Thank you so much. Thoroughly recommend Henfield Storage 100%
20 de fevereiro de 2026
Avaliação não solicitada
Resposta da Henfield Storage
Hi Michael , thank you for your kind words, we’re so happy to hear that you had a great experience with our team at Henfield Storage. We truly appreciate your recommendation and are always here to help with any of your storage needs in the future! Kind regards, Frankie
Tim was amazing
Tim was amazing. So kind and helpful and accommodating. It was challenging but Tim friendliness made it reassuring. Also took great care of items. Very attentive. Highly recommend
20 de fevereiro de 2026
Avaliação não solicitada
Resposta da Henfield Storage
Hi Kayleigh, thank you for the amazing review! It was no problem helping you with your storage. I hope the rest of your move went well :-) Kind regards, Tim
Great service!
5 de fevereiro de 2026
Avaliação não solicitada
Resposta da Henfield Storage
Thanks so much for the great review, Jacob! We're very happy to hear you felt we provided great service :-) Best, Ben
I had a unit at Henfield `chiswick for …
I had a unit at Henfield `chiswick for a few years after moving from BY. The price was better but also the reception team universally friendly and helpful. 100% recommended.
3 de fevereiro de 2026
Avaliação não solicitada
Resposta da Henfield Storage
Thank you, Mark, for leaving us a great review and thank you for the recommendation, we really appreciate your kind words. I wish you all the best, Ryan & the Chiswick team!
Excellent service, great price
I recently moved to Henfield after many years of using a larger rival storage firm. I am now paying half the price per month of my old unit, for one that is larger in size, so the savings overall will be palpable.
Having paid for 3 months upfront, I was able to take advantage of the free van service*. The van arrived promptly (actually ahead of time) and we loaded and were on the road very swiftly. Do ask for Tim - he provided very friendly and professional service that went above and beyond, and was a dynamo with the loading and unloading of my items when I was still checking out of the previous unit.
Tim was also very efficient and informative when it came to signing in, and was a very knowledgeable and reassuring presence all round.
Whilst the unit itself is further away from my home than my previous storage, and the other downside is that there are shorter access hours than I had there (weekends are half-day access), I can work around that as the savings are well worth it to me. The building appears to be clean and well-kept, and staff are on hand to help.
*That’s a Luton-sized, rather than Transit-sized vehicle, so if you’ve got a lot of stuff you’ll really want to take advantage of that offer!
22 de janeiro de 2026
Avaliação não solicitada
Resposta da Henfield Storage
H Ralph, thank you very much for such a great review. We are very happy you're so pleased with your storage unit and the service we've provided, and that you found the whole process stress-free and had an overall great experience. And even better that you've managed to save so much moving to us from your previous storage provider! It was great meeting you and helping with your items was no problem at all. Kind regards, Tim
Abdul was amazing
Abdul was amazing, very professional, I would very recommend this service
28 de janeiro de 2026
Avaliação não solicitada
Resposta da Henfield Storage
Hi Michelle, thank you for the lovely feedback! It was a pleasure assisting you, and I'm happy to hear you had a great experience. If you need anything else, don’t hesitate to get in touch! Best regards, Abdul
Amazing service
Amazing service. Tim from the get go gave me clear and concise information. No sales fluff like some. On arrival, he was efficient, considerate and supportive. High level of knowledge and initiative. The storage facilities are new, good condition and plenty of space for parking/ unloading. Also recommended great removal guys too. Thanks Tim.
26 de janeiro de 2026
Avaliação não solicitada
Resposta da Henfield Storage
Hi Sara, thank you for the fantastic review of our services. We always work hard to try and ensure that we give our customers clear and transparent information. It was no trouble at all collecting your items, and I must say they were very well packed! We keep the facility clean and tidy as first impressions always count. Good luck with the future move and hope it all works out! Kind regards, Tim
Henfield storage has been brilliant
Henfield storage has been brilliant. Tim is super helpful. The storage units are easy to access. 5*
26 de janeiro de 2026
Avaliação não solicitada
Resposta da Henfield Storage
Hi Rebecca, thank you for leaving us a 5 star review! We are very happy that we lived up to your expectations and all your items were stored safely in your time with us. give us a shout if you ever need storage again in the future :-) Kind regards, Tim
Very polite,helpful and professional…
Very polite,helpful and professional service.
24 de janeiro de 2026
Avaliação não solicitada
Resposta da Henfield Storage
Thank you, Robert, for taking the time out to leave us a great review! We're very happy to hear that you are pleased with our service. All the best! Mash
Smoothest move ever
Tim was amazing, absolute genius at maximising space and a moving pro. 11/10 experience and made the process the smoothest moving experience we've ever had. Great service. Everyone at Henfield Storage was really friendly and helpful at every stage, and great advice. We will always use them going forward without a doubt.
23 de janeiro de 2026
Avaliação não solicitada
Resposta da Henfield Storage
Hi Aaron, thank you leaving such a lovely review. It was no problem at all helping with your storage needs and the collection. We work hard to try and ensure all our customers receive the best service possible when storing their items, so it's lovely when we receive great feedback like this! I'm glad you got to sample some Dublin approved Guinness before you left :-) Kind regards, Tim
Faultless Service!
Ryan was absolutely amazing from the moment I called for a quote to the day I arrived with my items to store. Ryan even stayed late as I had driven from Manchester and helped me bring everything into the storage unit. Faultless service all round!
29 de outubro de 2025
Avaliação não solicitada
Resposta da Henfield Storage
Thank you MJ, for the wonderful review! It was my pleasure assisting you and making sure you were able to get everything in after your long drive. Thank you for choosing Henfield and please do let me know if you need any more assistance in the future. All the best, Ryan!
An excellent experience
An excellent experience from research to starting the service. The website is easy to navigate, and consistent with everything Richard told me in my initial phone enquiry. The process is easy, the facility is exactly what’s needed and the free collection service is immensely helpful. The company is transparent and great value, not looking to charge for every additional extra, and Richard took the time to walk through all the specifics to ensure clarity. Highly recommended.
16 de janeiro de 2026
Avaliação não solicitada
Resposta da Henfield Storage
Hi Joe, thank you for such a great review and the fab positive feedback - it's very much appreciated! It was a pleasure to meet you and I’m glad I was able to make the process easy and clear for you. Thank you for having your items ready as it always help make the process quick and easy. Kind regards, Richard
Great company!
Super super happy with these guys and would really reccomend. It's always difficult to trust someone else with your things, but both the collection, communication and contract process has been very transparent, easy and professional. Very communicative and kind people ready to help with your questions. I chose the click+store option which went very smoothly (December 2025).
23 de dezembro de 2025
Avaliação não solicitada
Resposta da Henfield Storage
Hi ML, thank you very much for your lovely feedback and the excellent 5 star review! We pride ourselves on being trustworthy, open and transparent to our customers. As well as being good communicators and easy to work with. We are extremely happy to see you were satisfied with our service. Kind regards, Matt
Resposta da Henfield Storage
Thank you, Keira, for your great rating and welcome back! All the best, Mash’
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