Henfield were really great and provided a caring last-minute service when another storage provider let us down. Henley's price was very reasonable and all the costs were transparent and explained up-f... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
First time using Henfield Storage Brighton so we were a little apprehensive but we had a great experience from getting a quote through to answering all our questions beforehand and a brilliant experie... Ver mais
A empresa respondeu
Amazing service from Frankie who worked so hard alone to move the contents of our one bedroom flat into a 60sq ft storage unit. Despite all the issues getting large furniture items down from the 4th f... Ver mais
A empresa respondeu
Once again, we received a fantastic service, very friendly staff, from the man who helped us book the delivery after our 3 months booking was near to the end, but once again, amazing help from Frankie... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Our self storage sites in London, Brighton and Horsham offers great low prices, free collection and helpful staff. All our location have a 7 day opening and our customers rate us ‘excellent’. Read our reviews and let us help you too!
Informações de contato
Nightingale Road, RH12 2NW, Horsham, Reino Unido
- 020 3131 3069
- info@henfieldstorage.co.uk
- henfieldstorage.co.uk
4,9
Excelente
615 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
When I called Henfield to explain my…
When I called Henfield to explain my situation, Iqbal was professional and detailed in organising my move. On the day, he made sure that the transition went smoothly. Thank you Iqbal. I know that my possessions are safely stored and the price is reasonable with no hidden increases.
21 de maio de 2025
Avaliação não solicitada
Resposta da Henfield Storage
Hi Pauline, thank you so much for your kind words and positive feedback! I'm glad I could assist you and ensure your move went smoothly. It's great to hear that you felt confident in the safety of your possessions and the transparency of our pricing. If you ever need any further assistance, please don't hesitate to reach out. Thanks again for choosing us! Best regards, Iqbal
Great service with Perrie today 👌
15 de maio de 2025
Avaliação não solicitada
Resposta da Henfield Storage
Thank you so much for your kind words, Selim! I'm thrilled you had a great experience today. Looking forward to seeing you again soon! 😊 Perrie
Thank you Paul and Ryan for making…
Thank you Paul and Ryan for making everything seamless and for all the help!
14 de maio de 2025
Avaliação não solicitada
Resposta da Henfield Storage
Thank you, Sarim, for your kind words. We're very happy we were able to be of assistance, and we wish you all the best for the future! Best, Ryan and Paul
Frankie and Mohammed were amazing!!
Frankie and Mohammed were amazing!!! The best service I've could have hoped
for
9 de maio de 2025
Avaliação não solicitada
Resposta da Henfield Storage
Thank you so much for your kind words, Beatrice! Frankie and I are thrilled to hear you had a great experience. We truly appreciate your support and look forward to serving you again! Mohammed
5stars
Tim helped transport my belongings and book me in. All good vibes from start to finish
7 de maio de 2025
Avaliação não solicitada
Resposta da Henfield Storage
Hi Stef, many thanks for the great 5-star review! It was lovely meeting you and it's always great to have good vibes, especially when doing something like moving items. Kind regards, Tim
Pete the manager and Iqbal have been…
Pete the manager and Iqbal have been very helpful. Answering all questions very efficiently and helped assuring a smooth move in and out of the unit. I recommend this location anytime!
26 de abril de 2025
Avaliação não solicitada
Resposta da Henfield Storage
Thank you so much for the kind words, Pierre! Pete and I are both dedicated to providing excellent service, and we're glad we could make your experience smooth and hassle-free. We truly appreciate your recommendation and look forward to assisting you again in the future! Kind regards, Iqbal
Thank you Iqbal!
Iqbal was great. Really friendly, went out of his way to help me and just a great guy to work with on my move. Working with Iqbal made a hard move feel much easier. He was very caring, understanding, excellent customer service skills. Henfield Storage are very lucky to have a person like him. He’s a great listener and he would fit well in any company - 10/10, outstanding service!
25 de abril de 2025
Avaliação não solicitada
Resposta da Henfield Storage
Thank you so much for your kind words and generous review, Kose! I'm truly glad I could make your move a smoother experience. I’m grateful for customers like you, it was a pleasure working with you and I appreciate your recognition of my efforts. If you ever need assistance in the future, don’t hesitate to reach out. Wishing you all the best with your new chapter! Warm regards, Iqbal
Excellent service and reliable…
Excellent service and reliable communication especially by Iqbal, very happy.
24 de abril de 2025
Avaliação não solicitada
Resposta da Henfield Storage
Thank you so much for your kind words, Tolga! I'm delighted to hear that you appreciated the service and communication. It was a pleasure assisting you, and I look forward to serving you again in the future. Kind regards, Iqbal
Good communication and smooth…
Good communication and smooth experience today with Iqbal. He outlined all the possible storage options that would suit my best interests. Swiftly helped with the free delivery of all my things. To top it off, amazing value.
22 de abril de 2025
Avaliação não solicitada
Resposta da Henfield Storage
Thank you so much for your kind words, Tom! I’m glad I could assist you and make your experience a smooth one. Your satisfaction is my top priority, and I’m happy to hear you found the storage options helpful and the value excellent. If you need anything else in the future, please don’t hesitate to reach out. Thanks again for your trust! Best regards, Iqbal
One of the best support
22 de abril de 2025
Avaliação não solicitada
Resposta da Henfield Storage
Hi Shahreyar, thank you for the kind words and leaving us a fab five star review! It is much appreciated. Kind regards, Tim
Perfect Experience
Perfect experience from start to finish. Iqbal was a helpful and polite driver, eager to make my service as easy as possible. The company are very professional hence my being a repeat customer. I highly recommend Henfield Storage and this driver.
14 de abril de 2025
Avaliação não solicitada
Resposta da Henfield Storage
Thank you so much for your kind words, Helen! I'm thrilled to hear that you felt you had a perfect experience from start to finish. It was a pleasure to assist you, and I'm glad I could make your experience as smooth as possible. We truly appreciate your loyalty as a repeat customer, and your recommendation means the world to us. If you ever need anything in the future, don’t hesitate to reach out. Best, Iqbal
Amazing customer service
Amazing customer service. Tim was very helpful and friendly - made the whole experience smooth, seamless and pain free
14 de abril de 2025
Avaliação não solicitada
Resposta da Henfield Storage
Hi Marie, thank you for leaving such a lovely review. It was lovely meeting you and no trouble at all helping you with your storage. Hope you have an amazing time in Portugal and you have great weather. Try not to work to hard either! Kind regards, Tim
What a wonderful driver that came to pick me. He is patient, articulate, energetic, and helpful. He made packing very easy and fun. His timing was accurate and job. Thank you Muhammed
What a wonderful driver that came to pick me. He is patient, articulate, energetic, and helpful. He made packing very easy and fun. His timing was accurate and job done neatly. Thank you Muhammed
14 de abril de 2025
Avaliação não solicitada
Resposta da Henfield Storage
Hello Anu! Thank you so much for your kind words! I'm thrilled to hear that you had a positive experience and that I could make the packing process easier and enjoyable for you. Your satisfaction means the world to me. If you ever need assistance again, please don’t hesitate to reach out. Safe travels! Best, Mohammed
Excellent storage unit
I have had a brilliant experience storing my business equipment at Henfield (Wimbledon branch) during the last 2 years.
I've always found the team on site to be helpful, attentive and quick to respond to any questions/queries, and the site itself is easy to navigate, as well as always being kept clean and tidy. I wouldn't hesitate to recommend Henfield's services to anyone looking for an affordable, high quality storage unit in the area!
14 de abril de 2025
Avaliação não solicitada
Resposta da Henfield Storage
Hi Ella, thank you so much for your wonderful review! We're absolutely delighted to hear that you've had such a positive experience with us over the past two years at our Wimbledon branch. It's great to know that our team has been helpful and attentive, and that you've found the site easy to navigate and well-maintained. If there's ever anything more, we can do to support you, please don’t hesitate to get in touch. Thanks again for choosing Henfield! Warm regards, Elvis
Moving was made so easy thanks to this…
Moving was made so easy thanks to this company. Always available and Frankie was an absolute star. It made it all less stressful for me.
11 de abril de 2025
Avaliação não solicitada
Resposta da Henfield Storage
Thank you for the kind words, Camilla, I am very happy I was able to make your move less stressful. It was lovely to meet you and best of luck with everything! Best wishes, Frankie 😊
Resposta da Henfield Storage
Thanks so much for the great review Mary! We're very happy to know you had a positive experience :-) Kind regards, Ben
A storage space is just a storage…
A storage space is just a storage space, but it's the people who make the difference. Henfield is excellent in customer care, the driver Fahim was on time, helpful and courteous, and Iqbal at Southwark was very professional and patient, making it easier on a tough day. Thank you Henfield.
7 de abril de 2025
Avaliação não solicitada
Resposta da Henfield Storage
Dear Carol, I'm so pleased our team was able to meet your needs and expectations, and your appreciation means a lot to us. It is always our goal to ensure that each experience is as smooth and stress-free as possible, and your satisfaction is testament to the efforts we put in. Thank you for choosing Henfield Storage and for taking the time to share such a glowing review. Your trust and confidence is invaluable to us. Should you ever need anything in the future, please do not hesitate to reach out. Warmest regards, Iqbal
Iqbal was amazing 10/10 service
Iqbal was amazing 10/10 service - asset to the company
2 de abril de 2025
Avaliação não solicitada
Resposta da Henfield Storage
Hi Annabel, thank you so much for your lovely review! It was an absolute pleasure assisting you, and I’m delighted to hear that our service left such a positive impression on you. Customer satisfaction is our top priority, and your kind words truly mean a lot. We wanted to make sure your experience was seamless and stress-free, and I’m so pleased to know we succeeded! Wishing you all the best, Iqbal
Iqbal very friendly and eficient
Iqbal very friendly and eficient, great communication by phone and email, super clean and tidy environment. Very straightforward with the charges, refund etc. It's my first experience with storage and I was a bit scared but everything was smoth and nice. Strongly recommend it.
26 de março de 2025
Avaliação não solicitada
Resposta da Henfield Storage
Hi Carla, thank you so much for your wonderful review, it’s fantastic to hear that you had such a positive experience. We always aim to provide excellent service, making sure our customers find the process easy, convenient, and stress-free—so knowing we achieved that for you is truly rewarding.
At Henfield, we take pride in offering secure storage solutions alongside friendly and professional customer service. Whether it’s helping you choose the right unit or ensuring a smooth move-in, we’re always here to assist. If you ever need anything in the future, don’t hesitate to reach out—we’d be delighted to help again!
Thanks once again for your support, and we look forward to seeing you again whenever you need us.
Best regards,
Iqbal & The Henfield Storage Team
Great team at Southwark
Great team at Southwark - Peter, Mohammed and Iqbal are helpful, honest, informative, and make what may seem a stressful process much less daunting.
20 de março de 2025
Avaliação não solicitada
Resposta da Henfield Storage
Hi Linda, thank you so much for taking the time to leave such a wonderful review! We are absolutely delighted to hear that you were pleased with the service provided by Peter, Mohammed and I. It truly means a lot to us knowing that we were able to help make your experience a positive one. If you ever need any further assistance or have any questions in the future, please don't hesitate to get in touch. We’d be more than happy to help! Kind regards,
Iqbal
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