Henfield were really great and provided a caring last-minute service when another storage provider let us down. Henley's price was very reasonable and all the costs were transparent and explained up-f... Ver mais
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Veja o que dizem as avaliações
First time using Henfield Storage Brighton so we were a little apprehensive but we had a great experience from getting a quote through to answering all our questions beforehand and a brilliant experie... Ver mais
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Amazing service from Frankie who worked so hard alone to move the contents of our one bedroom flat into a 60sq ft storage unit. Despite all the issues getting large furniture items down from the 4th f... Ver mais
A empresa respondeu
Once again, we received a fantastic service, very friendly staff, from the man who helped us book the delivery after our 3 months booking was near to the end, but once again, amazing help from Frankie... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Our self storage sites in London, Brighton and Horsham offers great low prices, free collection and helpful staff. All our location have a 7 day opening and our customers rate us ‘excellent’. Read our reviews and let us help you too!
Informações de contato
Nightingale Road, RH12 2NW, Horsham, Reino Unido
- 020 3131 3069
- info@henfieldstorage.co.uk
- henfieldstorage.co.uk
4,9
Excelente
615 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Henfield Storage experience
Abdul, Iqbal, Moe and Pete were all very helpful the whole time I was with Henfield Storage. They all deserve absolute recognition!
1 de julho de 2025
Avaliação não solicitada
Resposta da Henfield Storage
Thank you so much for the 5 stars and and the wonderful feedback! It truly means a lot to the whole team. We're so glad we could assist you and make your experience a positive one. At Henfield Storage, we always strive to provide friendly, reliable service, and it’s incredibly rewarding to know our efforts made a difference for you. If you ever need anything else, please don’t hesitate to reach out. We’re always happy to help! Warm regards, Abdul
Great customer service from Iqbal
Great customer service from Iqbal, Moe and Pete, they were really helpful with the whole process and make it really easy for me to arrange everything.
30 de junho de 2025
Avaliação não solicitada
Resposta da Henfield Storage
Thank you for your kind words, Alexandra! We're so glad to hear that arranging your storage was easy and hassle-free. At Henfield Storage, we aim to make the entire process as smooth and convenient as possible for our customers. If there’s anything else we can do to assist you, please don’t hesitate to reach out. We're always here to help! Thanks again for choosing us we truly appreciate your business. Best regards, Abdul
Really useful and stress free storage…
Really useful and stress free storage facility. Prices are good and staff is really nice. The whole process of signing in and out was straightforward so our experience was positive. A special shout out to Iqbal and Abdul that were so helpful and kind on our last day!
28 de junho de 2025
Avaliação não solicitada
Resposta da Henfield Storage
Thank you so much for your kind words, Sofia! I'm delighted to hear that you had a positive and stress-free experience with our storage facility. We always strive to make the process smooth and welcoming. I’ll be sure to pass on your appreciation to Abdul and the team. If you need anything in the future, don’t hesitate to reach out. Thanks again for your support! Kind regards, Iqbal
Resposta da Henfield Storage
Thank you so much for the 5 stars and your kind words, Ethan! I'm happy I could help. If you need any further assistance, feel free to reach out. Best regards, Abdul
Many thanks for iqbac,he help me a lot
Many thanks for iqbac,he help me a lot. All
Good for henfield storage
24 de junho de 2025
Avaliação não solicitada
Resposta da Henfield Storage
Thanks so much, Liu, for the great review. We're very happy to hear you had such a great experience moving into storage with us. Best regards, Iqbal
Booked in for a storage locker for my…
Booked in for a storage locker for my sister and the service was great! Tim was lovely and helped us take the items up to the locker, he was super friendly and professional. Would most definitely recommend!
20 de junho de 2025
Avaliação não solicitada
Resposta da Henfield Storage
Hi Sara, thank you very much for the kind words and the awesome 5-star review! We take pride in striving to give our customers the highest level of service possible and it's so rewarding to know that we've done a good job helping your sister with her move into storage. Positive words of mouth recommendations mean a lot and it's lovely you've recommend us to family and friends - thank you! Kind regards, Tim
Clean, dry, secure and reasonably priced
I’ve had a storage unit at Henfield SE1 for many years. It’s cool, dry, clean and secure. It’s reasonably priced (though the introduction of VAT on the fee and the insurance was very unwelcome, that wasn’t their fault). Not easy to get to without a car I reckon, but there is ample parking if you drive. There’s always a member of staff around to help or answer questions, usually several. I highly recommend.
20 de junho de 2025
Avaliação não solicitada
Resposta da Henfield Storage
Thank you very much, Helen, for taking the time to share your thoughts. We're delighted to hear that you find our storage unit at Henfield Storage Southwark to be clean, dry, secure, and reasonably priced. Receiving this great feedback from such a long-term and loyal customer is extremely valuable to us. We're so happy to know that we've been able to provided a positive experience for you for so many years. Thank you too for the 5-stars and your strong recommendation, it truly means a lot. If there’s ever anything we can do please don’t hesitate to get in touch. Best regards, Mohammed
Iqbal at Enfield storage was helpful…
Iqbal at Enfield storage was helpful and patient with helping me. Thank you
19 de junho de 2025
Avaliação não solicitada
Resposta da Henfield Storage
Thank you for your kind words, Karan! I'm glad I could assist you and that you had a positive experience moving into storage with us at Henfield Storage Southwark. If you need any further help, please don't hesitate to reach out. We appreciate your business! Best regards, Iqbal
Great service
Great service, clear communication throughout the whole process. Free pickup was a massive plus and took a lot of stress out of the move! Our driver Iqbal was a massive help and really friendly, even giving us a lift down to the depot.
18 de junho de 2025
Avaliação não solicitada
Resposta da Henfield Storage
Thanks a ton for the great feedback, Paddy! It’s lovely to hear you had a good experience with us at Henfield Storage. It was a pleasure helping you out with your move into storage with us. Just get in touch if there’s ever anything else we can do for you. Best wishes, Iqbal
Fantastic service!
Fantastic service!
Tim was a class act, who was extremely helpful during a stressful time.
Rates seem reasonable and they had a great turn around between booking and storing.
17 de junho de 2025
Avaliação não solicitada
Resposta da Henfield Storage
Thank you for taking the time to leave such a great review! We appreciate all the feedback given. Thank you for choosing to store with us. Kind regards, Matt
Iqbal was great definitely recommend.
Iqbal was great definitely recommend.
15 de junho de 2025
Avaliação não solicitada
Resposta da Henfield Storage
Hi Ruby, we really appreciate you taking the time to leave a review – it means a lot! I’m so pleased you were happy with the service and everything went smoothly. If you ever need help again, don’t hesitate to give us a shout. Kind regards, Iqbal
Iqbal is amazing!
Iqbal was amazing! He took care of me and my mum and explained everything to us clearly and helped us with every single thing without hesitation! He was extremely busy but works so hard and his customer service is amazing. Thankyou Iqbal- Jiana
14 de junho de 2025
Avaliação não solicitada
Resposta da Henfield Storage
Hey Jia, thanks so much for the lovely review! I’m really happy to hear you had a good experience with us at Henfield Storage. If you ever need storage again or just have a question, we're always happy to help :-) Take care, Iqbal
Wonderful service and a lot cheaper…
Wonderful service and a lot cheaper than I imagined, very very helpful member of staff and a saw was
13 de junho de 2025
Avaliação não solicitada
Resposta da Henfield Storage
Hi Sam, many thanks for the kind words and great review! We're very happy to know you had a great experience moving into storage with us :-) Kind regards, Ben
Great service from Iqbal and team
Great service from Iqbal and team - very happy so far!
They have collected our stuff, explained us every single item in the contract.
I strongly recommend them - Thanks a lot
12 de junho de 2025
Avaliação não solicitada
Resposta da Henfield Storage
Hi AB, just wanted to say a big thank you for your kind words and for leaving a review. I’m really glad everything went well with your storage and that you were happy with the service. It was great meeting you and helping with your move into storage with us. If you ever need anything else, feel free to get in touch anytime :-) All the best, Iqbal
Henfield Storage Chiswick
Really impressed with the friendly service provided Henfield, especially Eimantas. Despite initial concerns, free collection/drop-off service was quick and smooth. Patiently showed the various storage and pricing options, so space ended up being just right. Happy customer.
3 de junho de 2025
Avaliação não solicitada
Resposta da Henfield Storage
Hi Ed, I’m very glad that you had a such a great experience with our storage service and thank you so much for your kind words and the excellent review. Best wishes from Eimantas and the Team at Henfield Storage in Chiswick!
It was such a straight forward
It was such a straight forward, easy experience. I initially rang to enquire, about storage in Brighton. They called back when they said they would, everyone I've dealt with has been lovely. The storage is perfect for what we need. I would use them again.
7 de junho de 2025
Avaliação não solicitada
Resposta da Henfield Storage
Thank you, Karen, for taking the time to leave us such kind words and positive review. We truly appreciate your support and trust in us. Kind regards, Matt
An amazing company with great staff and a great experience
After looking at several storage companies in the Wimbledon area i decided to settle with Henfield Storage. Right from the first phone call, to showing me the available storage units on offer to the moving in day. Everyone was so accommodating and the whole team down there were so easy to get on with. A special shout out to Elvis as he dealt with my order. He explained everything clearly, kept chatting with me while waiting for things and he made the whole process so easy. I wish more companies had staff mentality like this. Brilliant team and brilliant company.
6 de junho de 2025
Avaliação não solicitada
Resposta da Henfield Storage
Hi Michael, thank you so much for your kind words and for taking the time to leave such a thoughtful review. It was lovely to meet you and we’re absolutely delighted to hear that you had a positive experience with us from the first call to moving day. We always strive to provide a smooth and friendly service, and it’s wonderful to know we hit the mark. If there’s anything else we can do for you in the future, please don’t hesitate to reach out. Wishing you all the best, Elvis
very friendly and accomodating
5 de junho de 2025
Avaliação não solicitada
Resposta da Henfield Storage
Thanks so much for the great review of our storage service! :-)
Perfect service
I stored my belongings at Henfield Storage Southwark from February 2024 to May 2025 and had a great experience from beginning to end. Peter, the manager, was super clear and informative during check-in, and every time I visited, Iqbal and Moe were always kind, friendly, and really helpful. Every part of the process was smooth and easy, including dealing with customer service over the phone.
Now that I’ve moved to a different area, I’ll be using the Wimbledon branch for my next storage needs—I’m hoping the staff there will be just as welcoming and helpful! I really like this brand and have already recommended it to several friends. Highly recommended!
Thanks again,
Matteo J40
23 de maio de 2025
Avaliação não solicitada
Resposta da Henfield Storage
Dear Matteo, thank you very much for your recent review of Henfield Storage. We value your opinion and are pleased to know you had a positive experience with us. It’s always rewarding to hear when our customers are satisfied with the service they receive.
We constantly aim to provide convenient, secure, and friendly storage solutions, and your feedback reassures us we're on the right track. Your review also helps other potential customers understand what to expect from Henfield. If there's ever anything more we can do for you, please don’t hesitate to get in touch.
We are here to make storage easy and stress-free for you. Thanks once again for choosing us and taking the time to share your thoughts. Warm regards, Iqbal
Iqbal was very helpful and polite.
Iqbal was very helpful and polite.
23 de maio de 2025
Avaliação não solicitada
Resposta da Henfield Storage
Hi Priyanshiba, thank you so much for taking the time to leave a review for Henfield Storage. We truly appreciate your feedback and are delighted to hear about your experience. It means a great deal to us that you chose our services and took a moment to share your thoughts. At Henfield, we strive to offer the highest standard of service, and your comments help us continue to do so. Your kind words motivate our team and reinforce the importance of customer satisfaction. Should you need any assistance in the future, please don't hesitate to reach out. We're always happy to help and ensure everything runs smoothly for you. Thank you once again for your support. We look forward to serving you again when the need arises. Kind regards, Iqbal
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