The instructions to assemble the item were incorrect (the diagram showed screw holes etc in the wrong place), but more importantly, the product arrived without two key parts: the worktop of the v... Ver mais
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Veja o que dizem as avaliações
We ordered our internal doors from Heze Furniture. As we live in Scotland, we didn’t have the opportunity to visit the store in person, so we were initially a little hesitant as it was a signi... Ver mais
Super high quality furniture. Bought a dresser and sofa bed from BRW through Heze. The lady over the phone was insanely nice and done their best to accommodate the delivery time around my hours of w... Ver mais
We have bought a few items from Heze. Ottoman bed a few years ago and corner sofa bed recently. We are very happy with both products, in terms of both quality and customer experiences. While purchasi... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
High quality European furniture at great prices. Kitchens, Sofas, Wardrobes and much more.
Informações de contato
Little Fields Way, B69 2BT, Oldbury, Reino Unido
- 01214487030
- office@heze.co.uk
- heze.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 16% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The table is fine for now
The table is fine for now, but the instructions and the location of some screws need to be corrected. Very little space or difficult access. In my opinion, the table should come assembled or in two parts, with the bottom ready and only the top tightened
Great price on a lovely bed
Great price on a lovely bed slightly long delivery time . But this is because its a small business.
purchase was smooth and customer…
purchase was smooth and customer service was great. just takes 3 weeks to be delivered but overall fantastic experience.
Highly recommended and satisfied
Highly recommended and satisfied, high quality and good communication with the seller. Great product; Ramen Midi Extending Dining Table With Chair Ramen Sonoma.
Adam
Kupiłem 2osobową sofę i jestem mega zadowolona. Obsługa klienta jest mega super. Dostawa mega super. Sofa przyjechała elegancko zapakowana. Polecam w 150 %.
This is my second order from Heze
This is my second order from Heze, this time ordered a oak shelf which appears to be a high quality. Customer service is outstanding too. Thank you very much. I'll definitely be back for more stuff. ❤️
Very good quality doors, looks amazing and stylish with matching frames
Great website, choice of doors and friendly, reliable service.
Super high quality furniture
Super high quality furniture. Bought a dresser and sofa bed from BRW through Heze. The lady over the phone was insanely nice and done their best to accommodate the delivery time around my hours of work. They were able to divert their driver to make a last effort delivery on end of long day. Wholeheartedly recommend.
Side note: Nostradamus himself would struggle putting some of the BRW dresser together.
Extremely long delivery, poor communication.
I ordered my furniture on the 15th October and received on the 30th of November, I had zero communication other than when I chased it. No explanation given for the wait.
We've got sofa bed
We've got sofa bed. Great product Opens up easily into very comfy double bed. Looks amazing. Communication was great too. Delivery less then 3 weeks.
Fabulous sofa bed
Fabulous sofa bed. Delivered to Devon on the day I was told it would, with no problems.. helpful phone conversation before ordering, excellent customer service
Brilliant service
Brilliant service. Helpful in every aspect, nothing was too much trouble.
Would definitely recommend & use again.
recommendable shop
recommendable shop. friendly service and first class goods I recommend to everyone

Resposta da Heze Furniture
The best furniture place in uk!

Resposta da Heze Furniture
Recently Delivered Corner Sofa Bed
We have recently received our new Corner Sofa Bed. Just in time to make the heat wave bearable.
From start to finish my wife & I were very happy with the help & assistance given in making our final choice. There are lots of things to consider, so making the trip to store was very helpful for us. We changed our mind several times, had 2 different Corner Sofa Beds in mind & added a recliner before we finalised our choice.
All we had to do was patiently wait for manufacture.
Delivery came a month earlier than predicted, which was great.
Contact was made & Booking delivery slot was quick.
The Delivery Team were fantastic. Polite, Helpful, Considerate & pieced together the Corner Sofa Bed in no time at all.
After searching high & low for the right Corner Sofa Bed.
We could not be happier in choosing Heze & would fully recommend.
Thank you very much for all your help from Sales to Delivery Team.
You have helped future proof our living room.

Resposta da Heze Furniture
No Complaints Whatsoever!
A seamless process from the time of the order to sitting down at our new table and chairs!
Simple and straightforward. Very good timely delivery, well packaged, simple to assemble, sturdy and well made all at a very competitive price.
No complaints whatsoever.
Thank you Heze Furniture!

Resposta da Heze Furniture
Overall a pleasant experience!
We ordered a sofabed from this company are are very pleased with it. It was easy to buy from their online shop and I was impressed that I could pay by Paypal. We received email updates and I rang the shop directly to check all was in order. The lady on the phone was most helpful and even gave me a curtesy call the day of the delivery to confirm all was ok as well. The driver who delivered the sofabed was great and friendly. Overall a pleasant experience!

Resposta da Heze Furniture
It was a satisfactory purchase
It was a satisfactory purchase. Every question was answered very fast and kindly.

Resposta da Heze Furniture
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