Hierhebikpijn.nl Avaliações 

257
•
O TrustScore é 2.5 de um total de 5

2,3

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

Moet er ineens voor betalen, nooit geweest, jammer. Heb nergens gezien aan t begin van de vragenlijst 'voor voorlopige indicatie' ,dat het een 7-daagse proefperiode is voor €1,98 en daarna abonnement.... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I, like so many others didn't realise this site would continue to take money despite there being no further use made of the service. I can't believe I've only just noticed this after a few months -... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Aanvankelijk ging ik uit van RSI omdat ik al vele jaren intensief computerwerk doe. Van de fysiotherapeut kreeg ik oefeningen, maar de pijn bleef aanhouden. Vanavond heb ik gezocht naar meer oefeninge... Ver mais

Avaliado com 4 de um total de 5 estrelas

Had even gemist dat proefperiode automatisch wordt omgezet in abbo. Let daarop! Het staat wel aangegeven maar omdat pas na de anamnese blijkt dat je voor zinvol advies noet betalen staat je hoofd dan... Ver mais

Detalhes da empresa

  1. Fisioterapeuta

Escrito pela empresa

Op Hierhebikpijn.nl kun je een zelfstest doen voor je lichamelijke klachten en blessures.


Informações de contato

2,3

Ruim

O TrustScore é 2.5 de um total de 5

257 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 98% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,3

Todas as avaliações

(257)

69 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

A total Scam

A total Scam. They have been charging my wife 9.99 for 16 months since June 2024, as with other people, we never agreed to a repeating charge for something we have not used and unfortunately, I did not check my credit card statement closely enough to see this charge amongst all my legitimate charges, so that part is on me. Please be careful of these companies who take your credit card number for a free trial without getting confirmation that they can charge the card after the free period. They are using disreputable tactics and in my opinion are totally dishonest, and I am surprised the EU has not cracked down on these scams. Avoid like the plague.

11 de novembro de 2025
Avaliação não solicitada
logotipo da Hierhebikpijn.nl

Resposta da Hierhebikpijn.nl

Hi Dave,

We tried to contact you personally, but unfortunately, we haven't received a response. Could you please contact us so we can find a solution together?

I'm sorry to hear that the payment did not proceed as you had expected. You authorized us for future payments by paying for the trial period. You may not have seen this, or you may have overlooked it, but you could have prevented the payment by cancelling your subscription during the 7-day trial period. We explicitly mention all this on our checkout page and pricing page.

Avaliado com 1 de um total de 5 estrelas

If I could give this company 0 stars I would

If I could give this company 0 stars I would. As with the other reviewers, this company set up a subscription of £9.99 without me having any knowledge of it. I ended up paying for 11 months without realising, and obviously never using the service. I appreciate that I assume I must have clicked on something that meant I technically signed up to a subscription but the information provided by the company at the time did not explain that I was signing up to an ongoing subscription. I would never have agreed to it because I didn't want a subscription! Extremely shady and unethical company.

10 de novembro de 2025
Avaliação não solicitada
logotipo da Hierhebikpijn.nl

Resposta da Hierhebikpijn.nl

Hi Lucy,

We've tried to contact you personally, but unfortunately haven't received a response. Would you mind contacting us? We'd love to find a solution.

I'm sorry to hear that the payment did not proceed as you had expected. You authorized our UK website Physiocheck.co.uk for future payments by paying for the trial period. You may not have seen this, or you may have overlooked it, but you could have prevented the payment by cancelling your subscription during the 7-day trial period. We explicitly mention all this on our checkout page and pricing page:
https://www.physiocheck.co.uk/pricing

Avaliado com 1 de um total de 5 estrelas

Every month 9.99 comes out

Every month 9.99 comes out. I don’t know how to stop it. I have been on the website and it says it’s cancelled but the money still come out. Refund me immediately

7 de novembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I am being scammed every month by this…

I am being scammed every month by this company. I have never once contacted this company. I’m getting tired of having to file claims with PayPal for refunds every month! Please refund the amount of $17.49 Immediately! You have taken so much money from me that I’m almost ready to take legal action. This is getting old. Cancel the scam!!!

25 de outubro de 2025
Avaliação não solicitada
logotipo da Hierhebikpijn.nl

Resposta da Hierhebikpijn.nl

Hi Christie,

We've tried to contact you, but unfortunately haven't received a response. We'd like to get in touch with you so we can find a solution. Would you mind contacting us?

I'm sorry to hear that the payment did not proceed as you had expected. You authorized our US website physiocheck.us for future payments by paying for the trial period. You may not have seen this, or you may have overlooked it, but you could have prevented the payment by cancelling your subscription during the 7-day trial period. We explicitly mention all this on our checkout page and pricing page:
https://www.physiocheck.us/pricing

We will cancel your subscription. You can reactivate your account anytime by logging in using the previously provided credentials. You have received the login details for your account via email on the day of your registration.

Avaliado com 1 de um total de 5 estrelas

I have been wondering what this 9.99…

I have been wondering what this 9.99 visa debit payment was for some time. Unfortunately life got in the way of investigating what this payment to mollie.com was every month on my bank statement. Finally noticed a reference Mol*Hierhebikpijn.n... Chaam NL and googled it which brought me here. The payments go back at least a year, I don't know how long exactly. Clearly a rip-off when you must know I haven't used any of your services in all of this time. Clearly a disgrace of a company.

2 de novembro de 2024
Avaliação não solicitada
logotipo da Hierhebikpijn.nl

Resposta da Hierhebikpijn.nl

Hi,

We've tried to contact you, but unfortunately haven't received a response. We'd like to get in touch with you so we can cancel your subscription and find a solution. Would you mind contacting us?

I'm sorry to hear that the payment did not proceed as you had expected. You authorized us for future payments by paying for the trial period. You may not have seen this, or you may have overlooked it, but you could have prevented the payment by cancelling your subscription during the 7-day trial period. We explicitly mention all this on our checkout page and pricing page.

Avaliado com 1 de um total de 5 estrelas

I did not ask for a subscription

I did not ask for a subscription. I will be claiming fraud through my credit card company.

23 de outubro de 2025
Avaliação não solicitada
logotipo da Hierhebikpijn.nl

Resposta da Hierhebikpijn.nl

Hi,

We tried to contact you personally, but unfortunately, we didn't receive a response. Could you please contact us and provide us with your information? Then we can cancel your subscription for you.

I'm sorry to hear that the payment did not proceed as you had expected. You authorized us for future payments by paying for the trial period. You may not have seen this, or you may have overlooked it, but you could have prevented the payment by cancelling your subscription during the 7-day trial period. We explicitly mention all this on our checkout page and pricing page.

Avaliado com 1 de um total de 5 estrelas

TOTAL SCAM!

TOTAL SCAM!

I did not consent to a monthly direct debit subscription charge
That was taken from my account without consultation
I consented to payment for a once off consultation
Please cancel and provide
Me with an email address and telephone number
Please stop taking subscriptions from my account

19 de setembro de 2025
Avaliação não solicitada
logotipo da Hierhebikpijn.nl

Resposta da Hierhebikpijn.nl

Hi Karen,

We tried to contact you personally, but unfortunately, you didn't respond. Your subscription has been canceled.

I'm sorry to hear that the payment did not proceed as you had expected. You authorized our UK website Physiocheck.co.uk for future payments by paying for the trial period. You may not have seen this, or you may have overlooked it, but you could have prevented the payment by cancelling your subscription during the 7-day trial period. We explicitly mention all this on our checkout page and pricing page:
https://www.physiocheck.co.uk/pricing

Avaliado com 5 de um total de 5 estrelas

Heel veel dank voor uw berichtje en…

Heel veel dank voor uw berichtje en begrip voor mijn onhandigheid in omgang met het it-systeem. Vriendelijke groet van Leen Brienesse!!Mijn overschrijving van de vijftien euro deed ik vanwege mijn waardering voor het geruststellende effect dat de analyse van de felle pijn door jicht was veroorzaakt en na een paar dagen als sneeuw voor de zon was verdwenen!

8 de setembro de 2025
Avaliação não solicitada
logotipo da Hierhebikpijn.nl

Resposta da Hierhebikpijn.nl

Hallo Leen, dank je wel voor je review! Fijn dat de oorzaak binnen een paar dagen was verdwenen :)

Avaliado com 1 de um total de 5 estrelas

I did not consent to a monthly direct…

I did not consent to a monthly direct…
I did not consent to a monthly direct debit subscription charge
That was taken from my account without consultation.
I consented to payment for a once off consultation
Please cancel immediately.
Please stop taking subscriptions from my account

6 de outubro de 2025
Avaliação não solicitada
logotipo da Hierhebikpijn.nl

Resposta da Hierhebikpijn.nl

Hi Rebecca,

I tried to contact you personally, but I did not receive a response from you.

I'm sorry to hear that the payment did not proceed as you had expected. You authorized us for future payments by paying for the trial period. You may not have seen this, or you may have overlooked it, but you could have prevented the payment by cancelling your subscription during the 7-day trial period. We explicitly mention all this on our checkout page and pricing page.

We will cancel your subscription. You can reactivate your account anytime by logging in using the previously provided credentials.

If you have any further questions, please do not hesitate to contact us.

Avaliado com 4 de um total de 5 estrelas

Proefabonnement was een succes

Leuk proefabonnement!
Leuke oefeningen voor elke dag en met echt een schitterend gevoel achteraf.

15 de setembro de 2025
Avaliação não solicitada
logotipo da Hierhebikpijn.nl

Resposta da Hierhebikpijn.nl

Hallo Hilde, dank je voor je leuke review!

Avaliado com 1 de um total de 5 estrelas

Ze sluiten stiekem een abonnement af

€2,99 betaald voor een vrijwel nietszeggend advies waarna ik opeens vast zat aan een abonnement van €14 per maand… Normaliter ben ik er erg scherp op dat ik niet vast kom te zitten aan een ongewild abonnement. Toch heb ik het hier op de een of andere manier over het hoofd gezien. Ik ben er achter gekomen toen ik mijn bankzaken ging regelen. Ik heb in de tijd dat ik, onwetend, een abonnement had, geen enkel mailtje ontvangen, ook niet in mijn spamfolder.

Heel sneaky hoe deze site te werk gaat. Over de fysiotherapie ga ik niet oordelen omdat ik dit nooit gebruikt heb. Maar dit stiekeme gedrag vind ik geen normale gang van zaken.

8 de setembro de 2025
Avaliação não solicitada
logotipo da Hierhebikpijn.nl

Resposta da Hierhebikpijn.nl

Hallo Rob,

Wij hebben geprobeerd om persoonlijk contact met je op te nemen maar dit is helaas niet gelukt.

Al onze prijzen staan vermeld op onze website: https://www.hierhebikpijn.nl/prijzen

Daarnaast heb je van ons een welkomstmail gehad met inloggegevens. In deze mail staat ook vermeld: 'na 7 dagen gaat de proefperiode over in een maandabonnement van € 14,99, op ieder moment opzegbaar in je account'.

We willen graag samen tot een oplossing komen, zou je hiervoor contact met ons op willen nemen?

Avaliado com 5 de um total de 5 estrelas

Nuttig en klantgericht

De fysio-check is heel nuttig met mooie filmpjes.
Het servicecentrum reageert snel en is klantvriendelijk.

2 de setembro de 2025
Avaliação não solicitada
logotipo da Hierhebikpijn.nl

Resposta da Hierhebikpijn.nl

Hallo, dank je voor je review en de complimenten!

Avaliado com 1 de um total de 5 estrelas

I registered for a one time check and got billed for a subscription

I registered for a one-time check and then got billed for a monthly subscription. I need to get this repaid.
This is not the way to build a business by scamming people.

22 de maio de 2025
Avaliação não solicitada
logotipo da Hierhebikpijn.nl

Resposta da Hierhebikpijn.nl

Hi Bryan,

I'm sorry to hear that the payment did not proceed as you had expected. You authorized our website https://www.physiocheck.us for future payments by paying for the trial period. You may not have seen this, or you may have overlooked it, but you could have prevented the payment by cancelling your subscription during the 7-day trial period. We explicitly mention all this on our checkout page and pricing page:
https://www.physiocheck.us/pricing

We do not scam people, our prices are listed on our website where we are transparent.

We have cancelled your subscription.

Avaliado com 1 de um total de 5 estrelas

Betrug - monatliche Belastung ohne Vertrag!

Ich habe jeden Monat eine Belastung von CHF 13.99 auf der Kreditkarte, obwohl ich nie einen Vertrag abgeschlossen habe! Diese Firma sind Gauner, sie klauen mir das Geld für nichts!
Wie kann ich die Firma verklagen?

29 de agosto de 2025
Avaliação não solicitada
logotipo da Hierhebikpijn.nl

Resposta da Hierhebikpijn.nl

Hallo Esther,

Wir bedauern diese Bewertung, nachdem wir Ihnen aus Kulanz Ihr Geld zurückerstattet haben.

Es tut uns leid zu hören, dass die Zahlung nicht wie erwartet durchgeführt wurde. Indem Sie während der Probezeit bezahlt haben, haben Sie uns für zukünftige Zahlungen autorisiert. Möglicherweise haben Sie dies übersehen, aber Sie hätten die Zahlung verhindern können, indem Sie Ihr Abonnement während der 7-tägigen Probezeit gekündigt hätten. Dies wird ausdrücklich auf unserer Checkout-Seite und der Preis-Seite erwähnt.

Avaliado com 1 de um total de 5 estrelas

I did not consent to a monthly direct…

I did not consent to a monthly direct debit subscription charge
That was taken from my account without consultation
I consented to payment for a once off consultation
Please cancel and provide
Me with an email address and telephone number
Please stop taking subscriptions from my account

Noreen Sullivan ireland

29 de agosto de 2025
Avaliação não solicitada
logotipo da Hierhebikpijn.nl

Resposta da Hierhebikpijn.nl

Hi Noreen,

I tried to contact you personally, but unfortunately, that didn't work.

I'm sorry to hear that the payment didn't proceed as expected. You authorized us for future payments by paying for the trial period. You may not have seen this, or you may have overlooked it, but you could have prevented the payment by canceling your subscription during the 7-day trial period. We explicitly mention all this on our checkout page and pricing page.

I canceled the subscription for you. Would you please contact us so we can find a solution together?

Avaliado com 5 de um total de 5 estrelas

Heeft geweldig geholpen


Heeft geweldig geholpen, kan nu weer hardlopen na een half jaar oefeningen doen.

12 de junho de 2025
Avaliação não solicitada
logotipo da Hierhebikpijn.nl

Resposta da Hierhebikpijn.nl

Hallo Albert, dank je voor je review. Wat fijn om te lezen! Ik wens je veel hardloop plezier :)

Avaliado com 1 de um total de 5 estrelas

Sneaky subscription trap

Purchased a one-off trip through their diagnostic tool, for a few pounds, but when reviewing later credit card statements I found this had been converted into a £9.99 per month subscription. I never received an email relating to this, and it was not at all clear that a subscription was on the agenda (although I now see it is in the Ts&Cs). Definitely unethical, possibly even a scam.

8 de agosto de 2025
Avaliação não solicitada
logotipo da Hierhebikpijn.nl

Resposta da Hierhebikpijn.nl

Hi James,

I tried to contact you personally, but unfortunately did not receive a response.

I'm sorry to hear that the payment did not proceed as you had expected. You authorized our UK website Physiocheck.co.uk for future payments by paying for the trial period. You may not have seen this, or you may have overlooked it, but you could have prevented the payment by cancelling your subscription during the 7-day trial period. We explicitly mention all this on our checkout page and pricing page:
https://www.physiocheck.co.uk/pricing

We will cancel your subscription.

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