Physiocheck.co.uk Avaliações 494

O TrustScore é 4.5 de um total de 5

4,3

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Great customer support folks!! The respond and the solution for my issue was done in record time. Thank you again!

Avaliado com 5 de um total de 5 estrelas

Thanks so much for your assistance with this matter. I was very impressed with the results after answering the detailed questions asked about my health concerns. I can now bring this information back... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

There were thorough questions to identify problem area, pain type, motability issues etc Hence more info to diagnose likely condtion. Also offers treatment plan specific physiio to ihelp improve.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I just started with this resource yesterday after an injury. I sent a question about how to begin the PT and received a reply overnight. Very responsive so far, and the evaluation and the recommenda... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fisioterapeuta

Escrito pela empresa

Pain or injury? Indicate where you are experiencing pain or limitations. Answer a number of questions and gat a preliminary indication regarding your symptoms. THE online starting point for physiotherapy. Have any questions or concerns? Feel free to reach out to our customer service team through our website.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

494 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 96% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Good question and video illustration…

Good question and video illustration leads to getting a fair idea of what is happening health wise.

16 de abril de 2026
Avaliação não solicitada
logotipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi Emmanuella,

Thank you for your review, and the compliment :)

We really appreciate that!

Avaliado com 1 de um total de 5 estrelas

They didn't provide me with exercises…

They didn't provide me with exercises but eere quick to charge for nothing!!!

16 de abril de 2026
Avaliação não solicitada
logotipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi,

We tried to get in touch with you via Trustpilot, but unfortunately, you did not leave any details.

Since you are writing an anonymous review, I am unfortunately unable to verify whether you are actually a customer of ours.

I would like to ask you to contact us.

Avaliado com 5 de um total de 5 estrelas

Detailed questionnaire

Detailed questionnaire. Results appear accurate

16 de abril de 2026
Avaliação não solicitada
logotipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi Tony,

Thank you for your review.
We really appreciate it!

Avaliado com 5 de um total de 5 estrelas

Very fast reply and fix of my problem…

Very fast reply and fix of my problem with an easily understood explanation of the possible cause.
Thanks , Gary

13 de abril de 2026
Avaliação não solicitada
logotipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi Gary,

Thank you for your review, we really appreciate it!

Avaliado com 2 de um total de 5 estrelas

Analysis was not good

30 de março de 2026
Avaliação não solicitada
logotipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi,

We apologize that you are disappointed. Physiocheck came onto the market after years of work. It is created by professional physiotherapists based on all the conditions out there. It has a unique algorithm that determines your possible condition and which conditions you have less similarities with. With a small contribution for the unique self-check, we offer the quality we stand for.

We are sorry that you wrote a negative review. We offered to refund the cost of the test, but you did not accept this offer.

Avaliado com 4 de um total de 5 estrelas

Great customer service

Customer service is fast and helpful

27 de março de 2026
Avaliação não solicitada
logotipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi,

Thank you for your review, we really appreciate it. Our customer service is available 7 days a week, and we always respond within 1 day.

Avaliado com 5 de um total de 5 estrelas

Great Customer service

Customer service was prompt in replying and rectifying my concerns.

24 de março de 2026
Avaliação não solicitada
logotipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi,

Thank you for your review, we really appreciate it. Our customer service is available 7 days a week, and we always respond within 1 day.

Avaliado com 5 de um total de 5 estrelas

Great Customer Service

I thought I had cancelled my daughter’s subscription but the monthly payment went through. I got in touch and this was dealt with immediately. Great service, would recommend!

23 de março de 2026
Avaliação não solicitada
logotipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi,

Thank you for your review; we really appreciate it. We are glad that we were able to resolve this together.

Avaliado com 2 de um total de 5 estrelas

Bait and Switch


PhysioCheck has managed to create a customer experience so tacky it almost deserves academic study.

You arrive thinking you’re about to do a straightforward screening. The site has that polished, health-adjacent tone that says, “We’re here to help,” which in this case apparently translates to, “Please begin an unnecessarily intimate relationship with a questionnaire.” So you keep going. You answer a few dozen questions, perform a few dozen movements, rotate your limbs like you’re being evaluated for resale, and invest a solid chunk of your life into the process because the whole thing is framed like you’re headed toward an actual result.

Then, at the very end, after all that, the curtain lifts and the business model crawls out backwards like a haunted Victorian child: if you want your result, you need to pay for a “7-day free trial.”

A free trial. That costs money.

That is such a sleazy little word game it almost makes me nostalgic for older, simpler scams, when at least a guy had the decency to sell you a fake watch face-to-face.

And the charge is $1.99, which is honestly the funniest part. Not because it’s expensive, but because it’s spiritually insulting. It’s the kind of amount designed by someone betting that your self-respect will get tangled up in the phrase “it’s only two bucks.” The issue is not the money. The issue is that you made people complete a digital obstacle course before revealing that “free” was being used in the same loose, whimsical sense as “farm fresh” or “supportive workplace.”

Even better, this doesn’t seem to be some one-off misunderstanding born from my own personal feud with a checkout screen. Other reviews describe the same general experience: long assessment, payment reveal parked at the very end, recurring subscription irritation, that special aftertaste of having been processed instead of helped. So this is less a glitch and more a design philosophy. Which is somehow worse.

The whole thing feels like it was designed by people who know just enough about health language to borrow its credibility, and just enough about conversion funnels to ruin it. It has the exact energy of someone smiling warmly while slowly pushing a clipboard toward you with a fee hidden under page seven.

And that’s what makes it so lame. Not evil. Not catastrophic. Just lame. Cheap. Small. A very low-rent little confidence trick dressed up in ergonomic language and reassuring web design. The kind of thing that mistakes friction for engagement and concealment for cleverness.

You know what competent systems do? They tell you the rules up front. They don’t make you jump through a half-hour of self-assessment calisthenics and then pop out from behind a curtain whispering, “Surprise, there’s a cover charge.” That’s not premium. That’s not innovative. That’s a toll booth wearing a stethoscope.

So congratulations to PhysioCheck for building an experience that combines the charm of a subscription trap, the transparency of wet cement, and the bedside manner of an airport kiosk. I came in expecting a useful tool and left feeling like I’d just been mugged by a wellness startup.

Would I recommend it? Only to people who enjoy being gently lied to in a sans-serif font.

13 de março de 2026
Avaliação não solicitada
logotipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi Peter,

We have tried to contact you personally, but unfortunately have not received any response from you. As a result, we cannot resolve the problem together.

We apologize that you are disappointed. Physiocheck came onto the market after years of work. It is created by professional physiotherapists based on all the conditions out there. It has a unique algorithm that very accurately determines your possible condition (and which conditions you have less similarities with). With a small contribution for the unique self-check, we offer the quality we stand for. At the start of the check, we inform our visitors about the price (above the NEXT button). So this does not 'appear' at the end of the test as you describe. Unfortunately, I cannot post a screenshot here, but I would advise you to check our website again so that you see that we indicate the price in advance. Additionally, we also have a separate pricing page. You pay for the test result, and the 7-day trial period is indeed free. The extensive assessment is necessary to make an accurate diagnosis. We are open and honest about our prices and subscriptions.

Avaliado com 5 de um total de 5 estrelas

"My experience with them was excellent

"My experience with them was excellent. They demonstrate high precision in diagnosis, integrity in their dealings, and rapid responsiveness. They are truly outstanding and deserve every bit of praise. I highly recommend dealing with them with complete confidence."

1 de março de 2026
Avaliação não solicitada
logotipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi Rashed,

Thank you for your review and your compliments. We appreciate that very much.

Avaliado com 4 de um total de 5 estrelas

Hi I signed for the 7day trial for…

Hi I signed for the 7day trial for 1.99. I cannot see how to cancel to ensure I don’t extend to the full subscription. Advise please

5 de março de 2026
Avaliação não solicitada
logotipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi Steve,

We will cancel your subscription. You can reactivate your account anytime by logging in using the previously provided credentials.

If you have any further questions, please do not hesitate to contact us.

Avaliado com 2 de um total de 5 estrelas

WARNING‼️ Be careful they hide the cancel button for membership

I signed up for a £1:99 7 day trial. After accepting their diagnosis, which was very good. I then decided to cancel the membership, after searching their website manually and through their search option there was not an option to cancel. They did direct me to my account page, but there was still no option to cancel. physiocheck.co.uk have set up to continually take payments if you want their services or not. I have had to report them to my bank and block then as a merchant.
They could be Great but have decided to be dishonourably— which then makes any information they give as not to be Believed! So sad for a company that is setup to do a very good job.

4 de março de 2026
Avaliação não solicitada
logotipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi Oscar,

We usually contact you personally, but unfortunately, we haven't received a response from you.

Nice to read that you were satisfied with our check and the diagnosis. I want to point out that you can always cancel your subscription yourself in your account, or by sending us a message. Our customer service is available 7 days a week, and we always respond within 1 day.

We will cancel your subscription. You can reactivate your account anytime by logging in using the previously provided credentials.

You can always cancel your subscription yourself in your account, see also the attached screenshot. You do this by following these steps:
You can login to your account using the previously provided credentials. To cancel your subscription, please navigate to the My account > Subscription page and then click on the subscription.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais