Hireace Avaliações 

Hireace East Tamaki are so warm and welcoming, staff are very friendly and helpful. They explain the terms and conditions so clearly and easy to comprehend. I’ve returned several times over the years because of their service, I highly recommend 😊

We hired a double cab canopy ute for a 2 day band trip to Auckland from Wellington & had to drive through 120km wind gusts & torrential rain overnight. The ute was incredibly stable on the road in such conditions & easily negotiated the debris & slips on the state highway. Hireace service was great & all our electronic equipment stayed safe & dry throughout. Would recommend 100 percent.

great people to deal with, they go out of there way to help

Great experience with Dan from Hireace. I appreciate him taking the time to make contact. I have had many vehicle hires with Hireace and I can totally recommend them.

Great to deal with Silverdale Hireace. Friendly, helpful, team members and smooth process throughout. Excellent vehicle too. We got the job done quicker than we expected. Hassle-free exercise top to bottom, largely due to the staff we dealt with.

The agent i was dealing with was so nice and explained everything to me, the truck i hired was so awesome got to move with ease i would recommend hireace to hire all ur moving vehicles

From booking the vans to dropping them back after the hire everything was easy, friendly and efficient. Nothing was a problem.
The pick-up was especially well managed despite there being multiple clients coming in at once. Never felt ignored or hurried.
The vans were of a good standard and sparkling clean. They ran well, didn't really have to think about it - which means they're doing it right!

Hireace Glenfield.
Easy all the way… from online booking, pickup, drop off and quick bond refund. I’d definitely use again.

Have been dealing with onehunga branch over 10 years. high level of customer service, staff support and above all vehicles are in very good condition. highly appreciate and recommend.

Extremely personable staff, everything explained in great detail and the hire vehicle was perfect for the job

Hireace was fantastic. No need to pre-book...there was a van ready and waiting. Friendly service and very flexible (we had to change the drop off location, and extend our hire) The young lady we spoke with on the 0800 number was polite, professional and offered excellent service. All in all Hireace went above and beyond would highly recommend.

We hired from silverdale Auckland and dropped of in Wellington city. Staff at both branches were outstanding with attention to detail and overall efficiency, making our hire experience smooth and painless. Thanks again Hireace.

Very easy to book, the staff were very friendly and professional at pick up and drop off. I had a slightly older vehicle but it more than did the job.

Great staff and very professional, extremely helpful. East Tamaki branch employees Andrei and Neil were wonderful. Highly recommend this branch.

Top quality hiring experience from start to finish/drop off!!! Over the phone staff were super helpful and offered very clear info and guidance around insurance policies and hire payments.... I was blown away by the affordable rates for hiring a moving van and then when I needed a bit of extra time, again the customer service team fielded calmly and warmly my myriad of questions around costs and extra time and drop off info!!! Medals for them!!!!
Returning the vehicle to friendly welcoming staff is such a great way to end the day, thank you hireace team!!! To top everything off my held security $$ deposit was released straight back into my account once vehicle was returned-no hassles whatsoever!!! Clean well kept vehicle and amazing staff both in person and over the phones and affordable as rates-what's not to like, right?!!!!

Nice and easy pickup and trop off. Very friendly staff, great service. Will use again.
A. Bowden

Great people , great service

The truck that we'd hired was not fit for purpose and broke down again and again! Repaired but with no assurance it would keep going - it broke down again! The manual DPF filter purge mode wasn't working. A 2 day trip took 4 days. Waited on the side of the road for 2 hours, limped on to where it was safer, and waited another 3 1/2 hours before another truck was brought. Our first truck was 18 years old, beaten up. The second truck was 2 years younger and looked worse than the first truck! The hand brake sleeve prevented the lever being used. Had to be removed.
This was an absolute nightmare and also cost 2 nights in motels because of breakdowns. On top of that the helpline people clearly weren't keen to help. Do not use this company!

I hired a truck from your company and was asked to make payment, which I did. However, I was only informed of your policy after the transaction was completed. This is not appropriate, as customers should be given full access to all policies before making a payment so they can make an informed decision.
For comparison, another company, Handy Rentals, clearly provides their policies before payment, which I believe is the correct and fair approach. Receiving your policy only after I had already paid was disappointing and unacceptable.
I believe this matter should be addressed, as transparency before payment is essential for customer trust and fairness.

It was so easy and service was excellent! What we needed during a stressful time for our family