HK Law Avaliações 361

The HK Law team of Roger Cole and his colleagues are very professional. Good communications, thorough explanations. Can highly recommend.

We would recommend following the service we received in selling our business. Jo was on hand the whole way through and helped with a number of challenging points. Likewise on the re- assignment of the lease, Nigel was equally as helpful.

We would use their services again.

Can't thank joanne archer enough for helping me case she is a great person to work with and very professional lady thanks joanne regards Kevin KRG Tooling

Matthew Parker and Francesca Dyer provided us with a friendly, professional and efficient conveyancing service on the recent sale of our main family home of 40 years. They also provided a similar quality service in handling our earlier purchase of the flat we have now downsized to. Matthew clearly explained each step and provided timely advice and guidance when the inevitable queries, timeline changes and issues arose with the purchase and sale chain processes by other parties. We were kept informed by email, phone and face to face as required. Their costs and external fees were explained at the start and the final invoice was within the expected budget estimate. We would recommend Matthew and his conveyancing team at HK Law to others seeking to buy or sell their property.

Have had very professional and efficient service for the second time from Anna At HK law , always there to help and responds to our calls and emails in a superfast time, never experienced such great service from a solicitor in my years of being in business. Highly recommend HK law Southbourne and will use again for our conveyancing needs.

When we had an offer on a property accepted Anna Davey of HK Law was recommended to us. This has proved to be an excellent recommendation. Our conveyance was not exactly straightforward as one purchase fell through and another became protracted but whenever we felt a little frustrated, Anna was always the voice of calm and reason. At the start we were given a breakdown of the costs so nothing came as a surprise. Throughout the sale and purchase Anna, ably assisted by Linda Chandler, acted with great professionalism and were always available to answer any query that we may have had. Buying a house is never easy but I can recommend Anna Davey of HK Law to anyone thinking of going down this route without any reservation. Your transaction will be in very good hands.

My husband and I recently purchased our first home and we enlisted the conveyancing services of HK Law.
Anna and team were fantastic throughout, and we would highly recommend them. Communication was clear, consistent, and importantly it was calm! Anna has a very personable and measured approach and she listens to her clients. This helped ensure the process went as smoothly as possible. All of our questions were answered promptly, and we felt supported throughout.
Thank you very much!
Emma Walker

Very prompt response and excellent advice.

All the way through the process I felt incredibly well understood and I truly appreciated the ease of how Joanne Archer communicated with me. Any questions were promptly answered and all my wishes were taken into consideration. Joanne definitely showcased her knowledge, experience and care for her clients. A pleasure to work with.

Date of Experience August 2021 to 17th August 2022. Invoice £4000.

My journey with HK Law, particularly my interactions with Mr B, has been quite an ordeal. He was appointed by the Court of Protection (COP) as ‘Deputy’ to my late mother, Ilse, who passed away on 17th August 2022. The COP implied that he was respected, efficient and inexpensive. The experience has been the polar opposite. Be warned.

I had little option when my only sibling was pressing for my 90-year-old mother who had advanced-stage dementia, was deaf and blind and completely helpless to be removed from a care home and live at home. (without 24-hour supervision!) The court proceedings heard of dubious methods employed by my sibling and his wife to ensure they got their way by coercion. The only choice I had to protect my mother was to accept the court’s direction have our POA removed and have a ‘Deputy’ appointed to protect my mother’s welfare. Be assured Mr B did none of this.

Here are some points to consider:

-Mr B informed Barclays (my late mother’s bankers) that he was appointed Deputy only in March 2021 (The COP noted that my siblings had misappropriated over £5500 whilst the POA was active, leaving her account vulnerable to them for a further 6 months) He failed to pay my late mother’s creditors whilst ‘Deputy’. (Solicitors fees for the COP case!)

-Mr B arranged for the post to be redirected in October 2021 (a delay of 2 months)

-Mr B moved from his previous employers around December 2021 having made zero contact and no forwarding address. I tried to contact him but received no reply and wasn’t given contact details – he simply didn’t exist; he went missing for almost a year

-Mr B joined HK Law around March 2021, I believe.

-Mr B made first contact with me only in July 2021 with an email suggesting that he may well have cause to sell the house. (Since I live 80 miles from my mother’s former care home and have a chronic illness I needed the house to recuperate so this notice was shocking and upsetting)

-I met with Mr B in July 2021 a few weeks before my mother passed away. It was agreed that the house needed a valuation and that he would do it. I verbally informed him of an amount of money (a gift) made by my mother in 2012 to both sons. I explained fully in writing within two days. This was clearly explained and did not form part of her estate and would not affect inheritance tax. Another solicitor made the point that this was easily understood and basic information. He failed to understand and asked (at a later date) again and again, repeatedly. (more than five times!) He wrote in one email ‘…from memory I …’ This suggests he either DID NOT KNOW OR CARE ABOUT HIS BRIEF. Is this professional?

-Having received the valuations from three estate agents he gave the impression that instead of taking the mean average of the valuations (which is accepted practice, I believe) he could accept a much higher valuation preferred by my sibling! His assistant arranged the valuations. He failed to forward these and needed a few reminders. Eventually, I had to ask his assistant. This alone took weeks.

In summary, Mr B failed to check the mail, failed to administer the financial affairs, became invisible for almost a year, and (I believe) misapplied procedures concerning valuations and gifts about inheritance tax.

A request for further information to Mr B’s line manager and managing partner (concerning the invoice for this period) was ignored and only gained traction when I sent a reply I received from my local MP after I asked him for help. This is a separate episode but may be indicative of the delays that appear to be built-in at HK Law.

I will update this (if possible) when I have further information the situation is ongoing and has further chapters. I have written to my MP and will consider his advice as well as considering contacting The Law Society UK, the Chief Executive at His Majesty’s Courts & Tribunals Service (HMCTS), The Court of Protection (Dorset), the Office of the Public Guardian, Solicitors Regulation Authority and Legal Ombudsman. I am not happy.

In my opinion, a legal professional should provide clear, patient, and professional guidance, which overwhelmingly wasn't the case here.

I hope this helps you make an informed decision.

The dates of this experience is August 2021 - 17th August 2022


UPDATE 20/8/2024.
I have accepted the invitation from HK Law to contact their marketing partner. I will advise of responses/progress.

Update 20/8/2024

1) I have had a reply from the marketing partner.
2) I have had a request to redact my original comment. I have complied, but I have asked why when other comments name their contact.

A big thank you to David Blackmore for the seamless sale of my late fathers property. Clear communication with total transparency.

I have had a tough few years with on going issues. Joanne Archer gave me good advice and stood by me during frustrating time with my ex employer. Five stars and a pat on the back for her determination to resolve the issues that I had.

Chris Bland, who handled our transactions was meticulous and responsive. He provided comprehensive advice and made sure we were aware of potential issues and their possible consequences. The other staff we dealt with were friendly and helpful.

Leanne and the team are amazing,I don't have the words to express my gratitude for all that they've done for my family! The professional yet compassionate way in which they supported me is second to none. I will never be able to thank you enough. I only gave 5 stars as there wasn't an option for more.

We had to register land and transfer a title to the previous landowners widow. The landowner had died some 20 years previously.
There was and issue with a small strip of land that had been pre registered. We received sound and clear advise and guidance through the process. The service was efficient and the price charged appropriate for the wok required.
The partner involved was David Blackmore.

Lauren Costello dealt with the conveyancing for the sale of my house. She was incredibly efficient and professional. She kept me updated and responded to all contact very quickly. The contracts were exchanged 18 working days after my instruction, which is so impressive.
I would highly recommend Lauren!

The speed and professionalism of Mr. Cole and members of his team within HK Law, in which they handled my request for legally binding documents I needed, is amazing.
Been treated as a valued client during the whole process.
I highly recommend HK Law

I recently had advice from Jo Archer and Adrian Poole in relation to a settlement agreement. I would absolutely recommend Jo and Adrian to anyone that needs assistance with a settlement agreement. They were excellent throughout. Jo and Adrian were helpful, they gave clear and pragmatic advice, they were friendly, approachable and very quick at responding.

Jo is an excellent solicitor. She is diligent, professional and extremely knowledgeable. Adrian is clearly fantastic too. He was incredibly supportive and helpful throughout. Adrian's experience combined with his intellect make him an absolute powerhouse and able to take on large and experienced companies with ease. I was thrilled with both the service and the result.

A much better outcome was achieved that I ever thought possible. Not only did they help me get a larger settlement, but they also made me feel validated. At the time of this happening, I was in a very low place and it felt like they genuinely cared. I will forever be grateful for all they did.

Thank you so much Jo and Adrian!

We were able to leave the entire sale of our property in the hands of our estate agents and HK Law. HK Law were able to advise us what we should do, and when, even though we live overseas. The entire sale was handled over the internet. We would have no hesitation in recommending them to future clients should the need arise.
Well done Jonathan and your team!
Best regards,
David and Zoe Rumney.

I recently use the advice of Joanne Archer​​​​ at solicitor at HK Law. The whole process, despite it being a complicated issue, was made straight forward and very clear. I can say without doubt that if I ever need a solicitor again the first person I will call is Joanne.