Ordered victoria secret bombshell lipgloss and the parcel was stolen. Did not receive any reimbursement from hogies. The Consumer Rights Act 2015 states that the seller is responsible for missing item... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I needed a gift and realised that the same perfume I intended to buy brand new was available at Hogies at great discount. The set arrived in perfect condition with all packaging and extras. I'm very h... Ver mais
A empresa respondeu
I am over the moon with service and quality of the product. I have ordered wrong perfume and ask through email to cancel my order due to mistake, it was cancel right away and refunded immidietly. Th... Ver mais
A empresa respondeu
Amazing! Just bought a £45 lipstick for £10 and it arrived in perfect condition! I actually thought it was a scam! So happy!
Detalhes da empresa
Escrito pela empresa
Shop top branded beauty, fragrances, watches, jewellery, sunglasses, bath & body, gift sets & more at discounted prices. Free 48 hour tracked UK delivery.
Informações de contato
Units C5 & C6F, Nup End Business Centre,, SG3 6QJ, Old Knebworth, Reino Unido
- 01438 821078
- info@hogiesonline.co.uk
- hogiesonline.co.uk
4,0
Muito Bom
415 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 90% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fast shipping
Fast shipping, great product for great prices! Even came with some complimentary chocolate and a future discount code. Wonderful x
18 de agosto de 2026
Avaliação não solicitada
Resposta da Hogies Online
Hello,
Thank you so much for your 5-star review!
We are delighted to hear that you were happy with your purchase, our prices and the speedy delivery. We’re also pleased that you enjoyed the complimentary chocolate and found the discount code useful!
Thank you for choosing Hogies and for taking the time to share your experience. We really appreciate your support and look forward to welcoming you back again soon!
Kind regards,
Hogies Online Team
Excellent value. Happy customer here!
I’ve now placed two orders and have been really happy with both of them. The prices are incredibly good — I’ll admit I was a little sceptical at first, but after two orders, everything has been perfect.
I’ve ordered quite a few of the “blemished box” perfumes and honestly, they’re fantastic value for money. I was expecting the boxes to be in a right state, but they’ve actually been absolutely fine. There might be the odd mark or bit of damage, but for me that really doesn’t matter as I’m buying the perfume for myself and don’t need the box to be perfect. For the price, I think they’re an absolute bargain!
I also want to mention that the products I’ve ordered that weren’t marked as “blemished” have arrived in excellent condition. Everything has been exactly as described and I’ve been really impressed with the quality.
I’m genuinely really pleased with both of my orders and will definitely be ordering again. Highly recommend!
23 de julho de 2026
Avaliação não solicitada
Resposta da Hogies Online
Hello
Thank you so much for taking the time to leave such a lovely review!
We are delighted to hear that you’ve been happy with both of your orders and that you’ve found our “blemished box” perfumes to be great value and that the condition was better than you expected.
We’re also really pleased that your other items arrived in excellent condition and that everything was as described.
Thank you again for your review and your recommendation. We appreciate your support and look forward to welcoming you back for your next order!
Kind regards,
Hogies Online Team
Order arrived fine but returns process…
Order arrived fine but returns process is impossible. They promise to respond within 24 hours but after 5 consecutive days of me emailing asking for their “permission” to return something they’ve still not replied. Incredibly frustrating to have to deal with this.
5 de agosto de 2026
Avaliação não solicitada
Resposta da Hogies Online
Hi,
Thank you for providing us with further information.
We can see that a returns label was sent to you on 11th August. We will arrange for this to be resent to you today.
We apologise for any inconvenience caused and hope this allows you to return the item without any further delay.
Kind regards,
Hogies Online Team
Amazing family run business
I was a bit hesitant to order from here as some of the reviews aren't too great, the prices are so good that it does seem too good to be true. I'm so glad I ignored the few negative reviews, and I wanted to leave my own review to say how happy I am with my order! I ordered the Tom Ford Black Orchid bundle, it came within 2 days, perfect packaging, an amazing gift for my partner at such an amazing price! I also read that this is a family run business which was more reason for me to leave a positive review for them. Absolutely no complaints, thank you so much! Super happy with my order and will definitely be ordering again and recommending to friends/family!
7 de agosto de 2026
Avaliação não solicitada
Resposta da Hogies Online
Hello Ruby,
Thank you so much for your lovely review.
We are so happy to hear that you decided to give us a try and that you were pleased with your order. It’s great to know your parcel arrived quickly and it was packaged well, especially as it was a gift for your partner!
As a family-run business, your support means a lot to us, and we’re so grateful that you took the time to share your experience and recommend us to others.
Thanks again, and we hope to assist you again soon.
Kind Regards
Hogies Online Team
Excellent customer service!
Excellent customer service from Hogies Online. I recently purchased some cologne for a gift which was dispatched really quickly. Unfortunately Royal Mail for some reason or another delayed the delivery by a few days which resulted in me missing giving the item as a gift. I emailed Hogies Online and they arrange a return and near enough as soon as the item was returned a refund was issued. I will definitely use this company again in the future and thanks again for sorting my issue so quickly and professionally.
30 de julho de 2026
Avaliação não solicitada
Resposta da Hogies Online
Hello,
Thank you so much for taking the time to leave us such a lovely review.
We’re delighted to hear that you were happy with our customer service, and we’re sorry that the Royal Mail delay meant the gift could not be given as planned.
We are pleased that we were able to assist and make the return and refund process as smooth as possible.
We look forward to welcoming you back to Hogies Online again in the future.
Kind regards,
Hogies Online Team
First time ordering and I have to say…
First time ordering and I have to say I’m super impressed! Prices are great, service was great and love that this is a
Family run business 🫶🏼 I will definitely be ordering from Hogies again. Thanks to you I got the perfume I wanted for my wedding day without paying over the odds. Fantastic company
29 de julho de 2026
Avaliação não solicitada
Resposta da Hogies Online
Hello,
Thank you so much for your 5-star review.
We are delighted to hear that you had such a positive experience with your first order and that we could help provide the perfect fragrance for your wedding day. We hope you had a fantastic day filled with wonderful memories.
Thank you once again for your kind words and support. It means so much to us, and we look forward to assisting you again.
Wishing you both every happiness for the future.
Kind regards,
Hogies Online Team
Hogies: Highly Recommended
Our experience with Hogies has been excellent. We ordered several skincare and cosmetic items and everything was in perfect condition and exactly what we wanted. The prices were extremely competitive. We chose one particular "blemished packaging" item at a greatly reduced price and the item inside was in perfect condition with its seal intact. Prior to placing the online order, Hogies customer service team responded promptly to our queries in a very friendly, helpful manner. Adding to our great experience with Hogies was that the delivery arrived in Australia in less than a week via Royal Mail.
We have been delighted with our experience with Hogies and will definitely be purchasing from them again in the future.
22 de julho de 2026
Avaliação não solicitada
Resposta da Hogies Online
Hello
Thank you so much for taking the time to leave your review. We're delighted to hear that you were happy with your order, especially the blemished packaging item, and that it arrived in perfect condition.
It's great to know our customer service team could assist you before your purchase and that your delivery reached Australia so quickly.
Thank you again for choosing Hogies. We appreciate your support and look forward to assisting you again soon!
Kind Regards
Hogies Online Team
So glad I discovered this site
So glad I discovered this site. Amazing prices and fast delivery.
20 de julho de 2026
Avaliação não solicitada
Resposta da Hogies Online
Hello
Thank you for your lovely 5 star review.
We are pleased to hear that you are happy with our site, prices and the service you received.
We look forward to assisting you again in the future.
Kind Regards
Hogies Online Team
I had bought a pair of sunglasses and…
I had bought a pair of sunglasses and they were not advertised as ex display or without a cleaning cloth or case. NULA the customer representative said they have none in stock and then said she would check with dispatch team as to why they were sent. She returned my call and refused a solution which was to send out a case and cloth and the set was incomplete. I asked for her managers name Louise Hills. Nula was unhelpful asked me to send them back when i explained under consumer right's i am entitled to a further partial refund she would not help! I will be writing to Tom ford not to sell to this supplier as they sell incomplete items and i think you should think twice as there customer service is poor. Nula should be sacked
20 de julho de 2026
Avaliação não solicitada
Resposta da Hogies Online
Hello
Thank you for taking the time to leave your review. We are sorry to hear that you were unhappy with your purchase and with the service you received as we take all customer feedback very seriously.
Our Customer Service Team are very experienced and professional and are committed to resolving issues or queries quickly and to our customers satisfaction.
We have reviewed the matter and can confirm that we have arranged for a Tom Ford case and cleaning cloth to be sent to you.
We offered the option of returning the sunglasses for a full refund as you explained that you were unhappy with your purchase but appreciate that your preference was to retain the sunglasses and receive the case and cloth.
We do accept that the listing could have been clearer regarding the accessories included with the sunglasses. While the photographs did not show a case or cleaning cloth, this could have been made clearer in the written description.
Our aim is to always provide accurate and comprehensive descriptions of our products so we apologise for any confusion this has caused.
We hope that the case and cleaning cloth resolve the issue to your satisfaction and that you are able to enjoy your sunglasses.
Kind Regards
Hogies Online Team
I brought my son Paco rabanne phantom…
I brought my son Paco rabanne phantom for his birthday and he's just opened this morning and the box is actually full of milk. You absolute scumbag.
DO NOT BUY FROM THESE
14 de dezembro de 2025
Avaliação não solicitada
Resposta da Hogies Online
Hello,
Thank you for taking the time to leave your review.
We're very sorry to hear about your experience and would like to investigate this matter further. We've contacted you to request some additional information so that we can look into this thoroughly and assist you as quickly as possible.
Please be assured that all of our products are genuine and sourced from trusted suppliers that we have worked with for many years.
Once we receive the requested information, we'll carry out a full investigation, and a member of our Customer Service team will be in touch with you as soon as possible.
Kind regards,
Hogies Online Team
looked high & low for a foundation that…
looked high & low for a foundation that Clarins had stopped & found it on Hogies at a reduced price. Foundation as described ! arrived on time some great bargains to be had on Hogies site. I would definitely recommend this site.
6 de julho de 2026
Avaliação não solicitada
Resposta da Hogies Online
Hello,
Thank you for taking the time to leave your 5 star review.
We are delighted to hear that you were able to find the Clarins foundation you had been searching for and that it arrived on time and it was a good price.
Thank you for your recommendation. We really appreciate your support and look forward to welcoming you back to Hogies Online again soon.
Kind regards,
Hogies Online Team
Please don't purchase anything from…
Please don't purchase anything from them. It's a scam! Too good to be true!
5 de julho de 2026
Avaliação não solicitada
Resposta da Hogies Online
Hello
Thank you for taking the time to leave your review.
We are sorry to hear that you feel this way. We would like to reassure you that we are a genuine business and this is not a scam. We pride ourselves on providing authentic products and a reliable service to our customers.
Having checked your order, we can see that the item purchased was listed as a "Blemished Box" product, which was clearly reflected in the reduced price at the time of purchase.
Our Customer Service Team has attempted to contact you twice to discuss your concerns and resolve the issue. We would be happy to assist further and find a suitable solution if you could please get back in touch with our team.
Kind regards,
Hogies Online Team
Trés très déçue avec mon parfum…
Trés très déçue avec mon parfum…. Passez votre chemin, j etais au moins remboursé sans plus de details de la part du vendeur à mes questions …bref passez votre chemin. Dommage
6 de junho de 2026
Avaliação não solicitada
Resposta da Hogies Online
Thank you for taking the time to share your feedback.
We're sorry to hear that you were disappointed with the item you received. We can see that our Customer Service team has been in touch with you regarding your concerns. In addition, the issue has been escalated to our Quality Control team, who are reviewing the remaining stock to ensure it meets our expected standards.
We appreciate you bringing this to our attention, as customer feedback helps us to continually improve our products and service.
If we can be on any further assistance please let us know.
Regards
Hogies Online Team
Fantastic in every way
Fantastic in every way, first time ever purchase, little sceptical because prices seemed too good to be true, but with Hogies THEY ARE..ordered perfume on 16th arrived 19th..chocs as well😋will definitely buy from this company again…happy customer….
19 de junho de 2026
Avaliação não solicitada
Resposta da Hogies Online
Hello,
Thank you for taking the time to leave your 5-star review. We are delighted to hear that you are happy with the service we provided and our prices.
We always aim to offer the best possible service and value to our customers.
We hope you enjoy the chocolates and look forward to assisting you again in the future.
Kind regards,
Hogies Online Team
Genuine Creed Erolfa as described
Genuine Creed Erolfa as described. Fast delivery and complimentary chocolates too! Thank you 👍
My wife is wanting a bottle of Creed Aladaria, so I’ll know where to go!
10 de junho de 2026
Avaliação não solicitada
Resposta da Hogies Online
Hello,
Thank you for taking the time to leave your 5-star review.
We are delighted to hear that you are happy with our service, delivery, and the complimentary chocolates.
We appreciate your support and look forward to assisting you again in the future.
Kind regards,
Hogies Online Team
If something's too good to be true …it probably is!
UPDATE:
HOGIES has replied to this comment, saying that the products were in clearance section, and the expiry was stated on the listing! this is FALSE!
they've only updated the listing with the expiry info which I gave them last week
Do they really think I'd purchase FACIAL SKINCARE that said it was THREE YEARS OUT OF DATE?!
If something's too good to be true.......it probably is!
I ordered 3 Clinique products, 2 @ 70% off RRP and the other was 50% off RRP
ALL were well past Expiration
The 2 Skincare items were made in 2020 & expired in 2023, I tested one and it just felt like water on my skin
The makeup item was ALSO a year out of date, made in 2022 & expired a year ago, and moreover the foundation compact inside the box was a completely different shade to what was stated on the box!
Had to return all items for a refund
Total waste of my time, both collecting & returning to my local Post Office
Wish I'd read all the reviews online prior to ordering, as it sounds like most of Hogies stock is out of date!
28 de maio de 2026
Avaliação não solicitada
Resposta da Hogies Online
Hello,
Thank you for taking the time to leave your review, and we are sorry to hear about your experience.
We would like to confirm that two of the items you ordered were listed within our clearance section, where the product expiry dates were clearly stated on the product listings at the time of purchase.
However, we are very sorry to hear about the issue with the makeup item. The foundation shade discrepancy you described is not the standard we expect, and we apologise that the incorrect shade was included in the box.
We have passed your feedback to our quality control team, who are currently reviewing this matter to help prevent similar issues in the future.
We apologise for any inconvenience caused and appreciate you bringing this to our attention.
Kind Regards
Hogies Online Team
No Reply! plus Update
I was unable to find how to redeem my reward points and wasted quite some time searching how to do so. Two subsequent emails asking for instructions have been ignored. This is a shame as I have previously been pleased with products and service but am now unlikely to shop here again. It's disappointing when a reward / discount is offered but seemingly can't be utilised. Luckily, there are other competitive sites where the procedure is straightforward.
Update 29/05/26: I have received a reply today. It seems that I get £5 off my next order over £30...but only after my total orders have exceeded £250! Despite this somewhat disappointing news, I have increased star rating from 3 to four to acknowledge the eventual reply.
28 de maio de 2026
Avaliação não solicitada
Resposta da Hogies Online
Hello,
Thank you for taking the time to leave your feedback and for updating your review.
We are very sorry to hear about the difficulty you experienced when trying to locate and redeem your reward points, as well as the delay in receiving a response to your emails.
To clarify, our rewards programme allows customers to redeem a £5 voucher for every 250 points earned.
We will ask our Customer Service team to contact you directly to assist you further with this issue.
We apologise for any inconvenience caused.
If there is anything further we can help with, please do not hesitate to reach out.
Kind regards,
Hogies Online Team
I bought from Hogies for the first time…
I bought from Hogies for the first time and I have to say that I am very happy with the purchase. One of the things I bought was a Givenchy perfume and it was a genuine product which I am pleased with plus the price was great.
The delivery service was quick and great too so with this amazing experience I am sure I will be buying more stuff from you.
Thank you!!!!
22 de maio de 2026
Avaliação não solicitada
Resposta da Hogies Online
Hello,
Thank you so much for your 5-star review.
We are delighted to hear that you were happy with your perfume and pleased with the price you paid.
Your kind comments about our service is greatly appreciated, and we are pleased to hear that you plan to shop with us again in the future.
Thank you once again for your support, and we look forward to assisting you again soon.
Kind regards,
Hogies Online Team
My favourite perfume at a fraction of…
My favourite perfume at a fraction of the price. Fast, tracked delivery and even thank you chocolate. Can’t complain, I’m a happy customer!
22 de maio de 2026
Avaliação não solicitada
Resposta da Hogies Online
Hello,
Thank you so much for your 5-star review.
We are delighted to hear that you were happy with your perfume and the chocolates were appreciated.
We are pleased to hear that you plan to shop with us again in the future.
Thank you once again for your support, and we look forward to assisting you again soon.
Kind regards,
Hogies Online Team
First order & really impressed with…
First order & really impressed with ordering experience & speed of delivery. Ordered Manicurist SOS treatment - great price will definitely be ordering on here again & spreading the word.
13 de maio de 2026
Avaliação não solicitada
Resposta da Hogies Online
Hello,
Thank you so much for your 5-star review.
We are delighted to hear that you were happy with your recent purchase and that you will be spreading the word.
Your kind comments about our service is greatly appreciated, and we are pleased to hear that you plan to shop with us again in the future.
Kind regards,
Hogies Online Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.