Absolutely amazing company with quality products at prices are hard to beat. The descriptions are detailed and accurate, everything I ordered was exactly as described, delivered on time by Royal Mail... Ver mais
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Veja o que dizem as avaliações
Ordered victoria secret bombshell lipgloss and the parcel was stolen. Did not receive any reimbursement from hogies. The Consumer Rights Act 2015 states that the seller is responsible for missing item... Ver mais
A empresa respondeu
I needed a gift and realised that the same perfume I intended to buy brand new was available at Hogies at great discount. The set arrived in perfect condition with all packaging and extras. I'm very h... Ver mais
A empresa respondeu
I am over the moon with service and quality of the product. I have ordered wrong perfume and ask through email to cancel my order due to mistake, it was cancel right away and refunded immidietly. Th... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Shop top branded beauty, fragrances, watches, jewellery, sunglasses, bath & body, gift sets & more at discounted prices. Free 48 hour tracked UK delivery.
Informações de contato
Units C5 & C6F, Nup End Business Centre,, SG3 6QJ, Old Knebworth, Reino Unido
- 01438 821078
- info@hogiesonline.co.uk
- hogiesonline.co.uk
4,0
Muito Bom
416 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 90% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Puntuali,originali e gentili..
20 de novembro de 2024
Avaliação não solicitada
Resposta da Hogies Online
Hello Maria,
Thank you for leaving your review.
We are so pleased to hear your kind words about our small family run business!
We hope to assist you again soon!
Best wishes,
The Hogies Team
Make up find
Had been searching for a make up that my daughter loves but has been discontinued and found it at Hogies placed my order on the Friday and by Monday I had received it! Can’t fault their service Thank You
18 de novembro de 2024
Avaliação não solicitada
Resposta da Hogies Online
Hello Angela,
Thank you for taking the time to leave your review.
We are so pleased to hear you are happy with the products we sell at Hogies and to hear your parcel arrived quickly!
We hope you enjoy your products and we hope to assist you again soon.
Best wishes,
The Hogies Team
Warm and generous customer service
Really lovely, flexible and generous service from Elise. I look forward to opening-up the eye-shadow palette I recently bought, at Christmas! 🌟 So glad that sites like this exist.
5 de novembro de 2024
Avaliação não solicitada
Resposta da Hogies Online
Hello Charley,
Thank you for taking the time to leave such a wonderful review!
Customer satisfaction is extremely important to us and it is so nice to hear your lovely feedback.
We will be sure to pass your feedback onto our Customer Service Team.
We hope you enjoy your product and we hope to assist you again soon!
Best wishes,
The Hogies Team
Amazing offers & quick delivery
I wasn't sure if this was real or not as the offers were great. I got some great deals and all arrived packaged well. I ordered on the Weds and received on the Friday. Customer service really quick to respond. Will definitely use again
6 de novembro de 2024
Avaliação não solicitada
Resposta da Hogies Online
Hello Lucy,
Thank you for taking the time to leave your review.
We love reading your feedback and we are so glad to hear you were happy with our service and your recent purchase.
Our team will be so glad to hear that you will continue to use Hogies!
We hope to assist you again soon!
Best wishes,
The Hogies Team
Paid £90 for a Gucci flora and found…
Paid £90 for a Gucci flora and found out it’s a fake!!
27 de novembro de 2023
Avaliação não solicitada
Resposta da Hogies Online
Hello Jessie,
We sincerely apologize for the delay in responding to your review. We have been awaiting your reply to the Trustpilot email requesting additional details, such as your name, email address, phone number, and order information, which would allow us to verify your purchase and assist you in resolving your issue.
As we have not yet received your response, we are currently unable to identify your order or address your concerns. If you would be willing to reach out to our Customer Service Team at info@hogiesonline.co.uk, we would be more than happy to assist you and work towards a resolution.
Thank you,
The Hogies Team
Excellent value and great customer…
Excellent value and great customer service . My order literally fell out of the packaging in transit ( it was a little primer with a pointy top!) when I contacted Hogies they immediately sent a replacement. I would definitely recommend and have since placed another order
25 de outubro de 2024
Avaliação não solicitada
Resposta da Hogies Online
Hello Lisa,
Thank you for your review!
We are sorry to hear your original parcel was lost in transit however we are pleased to hear your issue was resolve in a timely manner.
Our team will be so glad to hear you would recommend Hogies and will continue to shop with us!
Have a lovely day.
Kind regards,
The Hogies Team
Excellent deals on makeup and skincare
A great way to shop for discounted skincare and makeup, if you don't mind battered packaging or short expiry dates. I got my regular Stila eyeliner that seems to have been discontinued, for £6 (RRP £16) and a Caudalie serum for £28 (RRP £52).
16 de outubro de 2024
Resposta da Hogies Online
Hello Maria,
Thank you for leaving your review!
We are so pleased to hear you enjoyed the products you purchased from us and the discount we offer at Hogies!
We appreciate all our customers and the time taken to leave your lovely comments!
We hope to assist you again soon!
Kind regards,
The Hogies Team
Very disappointed with the mystery box
Very disappointed with the mystery box. Items were not worth £65. Not nearly comparable to Glossybox or Look Fantastic both of which are significantly cheaper. Less items with greater value would've been better, most items are under £5 on their website. Items included:
Lip plumper, Victoria Secret - full size
Sheer Revlon lipstick - full size
Nail polish, Nails Inc - mini 5ml
Soft Body Lotion, CLEAN - full size 177ml
Conditioner, Living proof. - 60ml
Creamy Eye Shadow, Tromborg - full size
Hypnose mascara, Lancome - sample 2ml
Bi-facil cleanser, Lancome - sample 30ml
17 de outubro de 2024
Avaliação não solicitada
Resposta da Hogies Online
Hi
We are sorry to hear that you are disappointed with the £20.00 Mystery Beauty Box that you ordered.
We have sold lots of these and have not had any feedback to say that they are not good value, but we do appreciate your feedback.
We understand that our customer service team have contacted you to offer a full refund when you return the box and to ensure that we resolve this issue to your satisfaction.
Kind regards
From The Hogies Team
I really appreciate good customer…
I really appreciate good customer service, and as it was my first purchase with Hogies, I wanted to say what a great company they are. First, the prices were great, communication was first rate, the delivery was super speedy, I would recommend Hogies to anyone looking for big names at very competitive prices. If I could give 10 stars I would.
1 de outubro de 2024
Avaliação não solicitada
Resposta da Hogies Online
Hi
Many thanks for taking the time to leave your lovely comments and 5* review.
Like you, we really appreciate good customer service and looking after our customers is our top priority.
We try and ensure that everything we do means that customers get great products at fantastic prices and that orders are dispatched quickly.
We feel that you have given us 10 stars with all your lovely comments and feedback, thank you so much.
From The Hogies team
Positive customer service and good communication
Great experience with dealing with this company. Great deals and cheaper than others for good products. Quick delivery. One order damaged and the response and communicating from them was great. Happy satisfied customer and would defo recommend to others to use them online. Thank you
1 de outubro de 2024
Avaliação não solicitada
Resposta da Hogies Online
Hi
Thank you very much for your 5* review and for sharing your experience of shopping with us.
We are pleased to hear that you are happy with our products, prices, quick delivery and customer service, and that you are happy to recommend us to other shoppers.
Many thanks
From The Hogies team
Fablous Find ♥️🫶❤️
I found this website by chance and so happy I came across it a fablous place to shop branded & a great price point and tbh I can't complain my little order arrived promptly 2 little chocolates as a thank you which I ate immediately : ) and my chosen item well received for my beauty hamper I'm just going online to order more.
27 de setembro de 2024
Avaliação não solicitada
Resposta da Hogies Online
Hello Sachy,
Thank you for taking your time to leave such a wonderful review.
We are so pleased to hear you had a positive experience shopping with us.
Our team will be so glad to hear that you will continue to use Hogies!
We hope to assist you again soon!
Best wishes,
The Hogies Team
I was skeptical at first but this…
I was skeptical at first but this company is great and so cheap! Excellent customer service, delivery was fast and two heart shaped chocolates which were a thoughtful touch. Love my products will recommend to friends and family xx
25 de setembro de 2024
Avaliação não solicitada
Resposta da Hogies Online
Hi,
Thank you for taking your time to leave your review.
We are so pleased to hear you are happy with our services and you will recommend to a friend!
We hope to assist you again soon!
Kind regards,
The Hogies Team
Brilliant experience with Hogies
Brilliant experience with Hogies, I have been trying to get my favourite perfume from my usual on line company and it’s been out of stock for three months, I found it on Hogies on 25 September, effortless ordering, delivered this lunchtime 27 September, so just 48 hrs from order, absolutely fantastic. The touch of the gift of heart chocolates is just amazing, very impressed. Price was fantastic too, cheaper than the other company! 🤩Can recommend highly and will be using Hogies from now on. THANK YOU. 👏
27 de setembro de 2024
Avaliação não solicitada
Resposta da Hogies Online
Hi Karen,
Thank you for taking your time to leave your lovely review.
We are so pleased to hear you have rated us 5 stars.
We are glad you enjoyed your chocolate treats just as much as we do!
We hope to assist you again soon!
Kind regards,
The Hogies Team
I placed my order with Hogie's on…
I placed my order with Hogie's on Friday afternoon and it was delivered this morning, Monday. Brilliant service, great price and lovely to be able to support a small family business.
20 de setembro de 2024
Avaliação não solicitada
Resposta da Hogies Online
Hello Jennifer,
Thank you for your review!
We are so pleased to hear you have rated us five stars and you are happy with our service.
As a small family run business customer satisfaction is our priority and our team love to hear your kind comments.
We hope to assist you again soon!
Kind regards,
The Hogies Team
Ordered Sisley Black Rose Skin Infusion…
Ordered Sisley Black Rose Skin Infusion Cream which arrived promptly but the box was not sealed and the accompanying spatula missing. Reading the previous reviews it would suggest that it could be a previously returned item. Email and photos sent to Hogies this morning and now awaiting a response.
20 de setembro de 2024
Avaliação não solicitada
Resposta da Hogies Online
Hello Sarah,
Thank you for leaving your review.
We are so sorry to hear you have had a negative experience shopping with us! We can assure you, and all our customers, our products are brand new and unopened.
At Hogies we sell big brands for less, some packaging may have a few imperfections but only to their packaging, however we always make this clear in the product listing!
Our Customer Service team have been in contact to help resolve this issue.
We apologise for any inconvenience caused.
Kind regards,
The Hogies Team
Excellent customer service
Excellent customer service, great product, great price and prompt delivery. First purchase and will definitely shop here again!
13 de setembro de 2024
Avaliação não solicitada
Resposta da Hogies Online
Hello Jane,
We would like to thank you for taking the time to leave a five star review.
Customer satisfaction is extremely important to us and it is so nice to see you have taken the time to leave such kind comments about our service!
We hope to assist you again soon!
Kind regards,
The Hogies Team
Fantastic!
Really impressed with this company!
Excellent communication regarding my order, fast delivery and arrived well packaged
Prices are amazing and I definitely received a genuine product in perfect condition
Lovely follow up email thanking for my custom too
I was a bit sceptical (due to low pricing) but highly recommend!
A very satisfied customer!
X
13 de setembro de 2024
Avaliação não solicitada
Resposta da Hogies Online
Hello Lisa,
Thank you for taking your time to leave your review.
We are so pleased to hear you have rated us 5 stars.
We are so glad to hear you are happy with our service, the product and our prices!
We hope to assist you again soon!
Kind regards,
The Hogies Team
Great products
Great products, great prices and great service. A lovely company to do business with.
31 de agosto de 2024
Avaliação não solicitada
Resposta da Hogies Online
Hi,
Thank you for taking the time to leave a 5 star review.
Customer satisfaction is extremely important to us and it is so nice to see you have taken the time to leave such kind comments!
We hope to assist you again soon!
Kind regards,
The Hogies Team
Updated- BEWARE Terre d'Hermes unboxed
UPDATE. Hogies have been in touch and have paid for collection of the item so i must thank them for this. Previously....i purchased a bottle of Terre d'Hermes unboxed for a hood price trying to support a family run business. Smells NOTHING like my other bottle and the customer service upon complaining was basically non-existent. I questioned whether the product was genuine but also stated if it were, then something was wrong with the product. Sent a couple of emails, including pictures of my other Hermes bottles which indicated the product MAY not have been genuine. Waited a week for one reply, to be told "all our products are 100% genuine". Well that doesn't change the fact there's something very wrong with this product. Can't see how I could ever use this company again.
18 de julho de 2024
Avaliação não solicitada
Resposta da Hogies Online
Hi
Thank you for your updated review, much appreciated.
We would like to reassure you, all of our customers, again that all of the products we sell are genuine, we only buy from a few trusted, reliable companies who we have been in partnership with since we launched our family run website over 15 years ago.
Many thanks
From The Hogies Team
Excellent service
Excellent service ! Found this Company through Google as looking for Lancôme toner , then checked it out on Trustpilot !
Order came really quickly and exactly as hoped for . Saw reviews which said about no seals on products however all seals on mine as normal !!
So pleased I have just placed another order as such a good price !
27 de agosto de 2024
Avaliação não solicitada
Resposta da Hogies Online
Hi,
Thank you for leaving your review.
We love reading your feedback and we are so glad to hear you were happy with our service and your recent purchase from us.
We hope to assist you again soon!
Best wishes,
The Hogies Team
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