Rio gave first class customer service and went above to ensure that all my matters had been in place towards my holiday break . If i could give him 10 stars ! I would . Thank you .
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Veja o que dizem as avaliações
Hamara Sikkim trip bilkul hopeless tha ,management lower level ka, 4 star hotel change Katke guest house me Tika diya, n koi dhang ka Breakfast n koi dinner, bakwas trip ,paise bekaar Gaye! 2 bar dr... Ver mais
The staff at holiday buzz where very very good and answered all my questions that I was not sure about i have used holiday buzz several times and I have always been impressed with them they have alway... Ver mais
It was a little difficult for me to hear the agent, Rio, at times which made the process a little slower than normal. Eventually made final payment. The Company tried to contact me by phone but they... Ver mais
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Immediate Response
Barry Dot called me immediately following receipt of my email enquiry and sorted a minor problem out very effectively and professionally.
He was friendly, polite and efficient.
Thank you
Dania quickly sorted out my problem…
Dania quickly sorted out my problem politely and efficiently.
good listening skills and helpful
Very helpful and easy process & Ashley…
Very helpful and easy process & Ashley was very helpful and easy to deal with. Thank you and looking forward to our holiday.
Holiday to Croatia
I find the customer service @holiday buzz amazing. Jace was very patient and took my details and helped me with my queries. Best experience with a tour company.
My holiday bookng
I booked my holiday with Holiday Buzz recently.
Dylan & Peter were very polite & helpful in booking my holiday
Hopefully my holiday will go just as smoothly.
Highly recommended .
I appreciate all your efforts for…
I appreciate all your efforts for assisting us. Dania was most helpful. We are grateful to you and the company for assisting us. The holiday was perfect and we enjoyed very much and booked again in future.
Thank you.
Etwar
Great service from Jace
Great service from Jace! Thank you!
Jace was very helpful,professional and…
Jace was very helpful,professional and efficient in handling my enquiry.
Milo very well spoken in a good…
Milo very well spoken in a good manner explained everything properly applied discount within his limit gr8 person to speak to
Good company
Spoke with Milo and grace both were very understanding and helpful
The service I received was very helpful…
The service I received was very helpful and quick. Good feedback was given all the time . Susan , Janet and Ashley all did a great job.
3 night Budapest trip
From the booking point to the time we got back from a 3 night trip to Budapest we had excellent hotel (situated in central) easily accessible by transport links), support received for our transfer from hotel to airport even on a non working day. Fantastic team.
A great service.
Ashley from the payment centre was very…
Ashley from the payment centre was very professional and polite it was pleasure speaking with her .2
Although the holiday I phoned for was…
Although the holiday I phoned for was no longer available I was able to be another, although twice the original price and not the airport I requested nor the hotel that was originally offered it was still value for money and the two members of the team - Harris and Olaf were extremely helpful.
Charly had answered my query very well…
Charly had answered my query very well mannered way. I was pleased with his response.
Absolutely unprofessional
Absolutely unprofessional, told lies. Said they’d phoned and they hadn’t. Took card details and didn’t give confirmation. Then when I called them back after reading an email saying I’d missed a call( which I hadn’t) they tried to charge more for the rooms. One minute they had the hotel next they didn’t, oh then they did!!! Shambolic. Don’t use them. I cancelled although he tried to say I’d accepted the booking. Told him to listen to the recording
I booked up for a 3 night trip to…
I booked up for a 3 night trip to Vienna. Got the variations possible on the initial call but settled on a good final price. Unfortunately, they spelt one of the travellers names wrong on the documentation. Contacted them and they corrected the error the next day, so many thanks to Olaf for sorting it out so quickly.
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