homenoak.com Avaliações 235

I'd give NO stars if possible. I received items (two children's frames) which did not match the ones I ordered, and one of the frames was damaged. I've emailed this company three times with NO response. Avoid them at all costs; the items are cheap, misrepresented, and there is NO customer service.

Little masterpiece frame not as advertised at all. Cheap flimsy and have to manually unclip each picture. Advert showed a slot to put them in.

Charged me but never delivered and didn't answer emails

The my little masterpiece frame is made of plastic, super low quality. I have emailed to arrange a return but they have not replied. How do we get our money back? Is there anyone we can report them to? They are clearly a total scam company.

Ignoring my return request emails for 6 weeks now.. item is terrible and overpriced

Dreadful company - poor customer service, poor delivery. poor products.

Despite paying £3.95 for delivery - it took nearly a month for the item to turn up.

When it did, it was of poor quality and half the order was missing.

No response from customer service.

The item I purchased came very late (well after Christmas) and thus I needed to return. They threaten you on the email reply that if you contact them again you'll be pushed to the back of the queue but then they don't reply. These are charlatans and you should avoid at all costs.

EDIT - Were you also affected by this company? Report them through Shopify, the more of us that report the more likely something will happen - Google "shopify report merchant"
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Item completely different from pictures. Awful quality, not replying to emails and now they seem uncontactable. What am I supposed to do? Scam company, AVOID AVOID AVOID

Order took forever coming from China, never got a shipping estimate or any warning of the lead time. The frames don't fit a standard 8.5x11 sheet of paper! Poor quality, don't buy, these are a scam.

Accidentally ordered 2 of the same product, I have emailed 3 times and they never respond, impossible to get hold of. I also think the game (Mount Cleverest) must be a fake due to the amount of spelling mistakes in it.

Ordered my little masterpiece frame and received cheap flimsy front opening frames instead. Company only offered 20% refund so am raising through paypal.

Disgusting scum company. A pillow cover that was quite pricey and was meant to be 100% cotton and hand painted is actually a badly printed sack of the worst synthetic fabric I have ever touched in my life. The order was made at the start of December and the site declared it would arrived by Christmas and it arrived today, ie 9 January. The company has a site that makes you think it is in the UK, uses aggressive Instagram advertising and it is a total scum. You receive ages later something of very bad quality, badly packed, from China. I do not think this is even legal and wonder how do I get my money back.

Lied about availability for Christmas, arrived a week after and was the wrong item. Quality of the item shipped shows no correlation to website. No response from email 'support' and no recourse otherwise. Lesson learned. They use shopify for payments and I also reported them to shopify as they should do a better job of policing their clients.

One item didn’t arrive, one Item arrived broken. No response to emails. AVOID

Worst customer service ever, no reply to email to cancel item along with a thinly veiled threat that if you do email more than once you will go straight to the back of the queue. Hopeless delivery which you have to pay for, once i was informed that delivery would be 7 - 12 days (delivery via tortoise was it) I requested to cancel and as of today have never heard a single word from this bunch of inept people. You have been warned use at your own risk !!!!!

Jingle Put Golf cost £32.99 and was a flimsy piece of awful cardboard. I immediately emailed them on the 11th of December and twice since and absolutely no response.

Avoid!!!!!

Ordered the My Little Masterpiece frame on 8th December. It didn’t arrive until the 28th and it wasn’t even the right item, just a cheap-looking hinged framed. I see other people had the same experience. I’ve contacted them twice with no response. Cheap looking and a waste of money.

Not even 1 star …. Dreadful product, very cheap and with spelling mistakes. No idea where product shipped from but was meant for Christmas and arrived after. No customer service. Be very very wary!

Terrible company. Ignore messages, tell you NOT to re-send a message or you will be bumped to the end of the queue (!?) The item, intended as a gift, appeared used - scratched, fingerprints - and they ensure you aren't eligible for return/refund because they take longer than the 14 day return window, to reply to your message. I couldn't gift the item, it looks cheap and damaged. The cost to me is €45 for a piece of cheap junk. Do yourself a favour and avoid.

Awful company, avoid at all costs. Ordered a "DoodleGlow" bundle with downloadable trace packs for my 5yr old daughter for Christmas, and never received "the link" to download the stencils (bluey, frozen etc) Item is effectively useless without these stencils, and I've emailed customer service three times in the last three weeks and never heard back from anyone! Shocking and wish I'd never purchased feom them!!