Every encounter with Caitlin is always efficient. She is attentive, enthusiastic and professional throughout the entire process. She really goes over and above to answer any queries and make sure... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Homeppl's process was so efficient which helped to really take that stress off of our plate after having been looking for a home. The steps were simple, easy to follow and didn't require too much... Ver mais
A empresa respondeu
Intially the site makes more issues,server not working lots of problems.But live chat support team helped lot especially gaetan,natasha .Thank you NB :please its request ,could you please mention doc... Ver mais
A empresa respondeu
Horrendous company for referencing. Won’t accept official payslips or bank statements as proof of income?!? If you’re self employed or run your own business you have no chance of being appro... Ver mais
A empresa respondeu
4,2
Muito Bom
695 avaliações
Respondeu a 69% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
My experience with Homeppl has bee top…
My experience with Homeppl has bee top notch! Their communication was clear, concise and quick!
A customer service advisor name Gaetan provided me with additional information and guided me through so steps I had to take to upload additional documentation.
I am very please, give this guy a raise!
11 de setembro de 2024
Avaliação não solicitada
Resposta de Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Chat Support were great
Chat Support were great. Quick responce.
3 de setembro de 2024
Avaliação não solicitada
Resposta de Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Caitlin and Natasha are amazing
Caitlin and Natasha are amazing, very quick to help
3 de setembro de 2024
Avaliação não solicitada
Resposta de Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Excellent service helped me faster than…
Excellent service helped me faster than I expected
28 de agosto de 2024
Avaliação não solicitada
Resposta de Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Very helpful
Great help in accommodating bespoke data entry requirements
23 de agosto de 2024
Avaliação não solicitada
Resposta de Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Caitlin
Caitlin. What asset. Friendly, professional, helpful. All the things any good customer services team needs. Thanks for helping me with my issue!
22 de agosto de 2024
Avaliação não solicitada
Resposta de Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
A great and responsive support team
Company provides very nice and fast feedback and tries to help with reference completion.
22 de agosto de 2024
Avaliação não solicitada
Resposta de Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Fast and smooth
Fast and smooth
Always available to help
22 de agosto de 2024
Avaliação não solicitada
Resposta de Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
I needed help approving my application
I needed help approving my application. Leah helped my enquiry within 20mins! ⭐️⭐️⭐️⭐️⭐️
21 de agosto de 2024
Avaliação não solicitada
Resposta de Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Great!
Caitlin helps me a lot! I’m soo appreciative that she solved my problems and replied fast.
20 de agosto de 2024
Avaliação não solicitada
Resposta de Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Caitlin ans Natasha are always so…
Caitlin and Natasha are always so helpful!
20 de agosto de 2024
Avaliação não solicitada
Resposta de Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Resposta de Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Nice People and Simple answers.
Nice People and Simple answers.
They provide timely responses to problems and answered my questions. The form is straightforward to fill in!
19 de agosto de 2024
Avaliação não solicitada
Resposta de Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Gaetan was super nice!!
Gaetan was super nice!!! Patient and helpful!
16 de agosto de 2024
Avaliação não solicitada
Resposta de Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Great and very prompt responses and…
Great and very prompt responses and assistance.
15 de agosto de 2024
Avaliação não solicitada
Resposta de Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Resposta de Homeppl
Good Morning,
I am sorry to hear this feedback - we have reached out to you via Trustpilot as there is no identifying information and we have received no response. In order for us to assist please contact support@homeppl.com FAO Katie.
Kind regards,
Katie
24/7 customer service will be much…
24/7 customer service will be much better as this service is more related to housing. Home is something very close thing to people. So having customer service 24/7 will gain customers satisfaction.
And customer service is too good. Sean helped me completely throughout the process.
14 de agosto de 2024
Avaliação não solicitada
Resposta de Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Resposta de Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
great help recevied from Aleah
great help recevied from Aleah, she had patience and guided me with my query.
13 de agosto de 2024
Avaliação não solicitada
Resposta de Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Caitlin was really helpful and friendly…
Caitlin was really helpful and friendly on my first interaction with the service team - Steps were simplae and easy to follow - Thank you!
9 de agosto de 2024
Avaliação não solicitada
Resposta de Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.