Homesnap Avaliações 

343
•
O TrustScore é 2.5 de um total de 5

2,6

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

They are scammers taking advantage of real estate agents hard earned money and time. They promise to provide leads, but they're dead leads for which they'll charge for. Just like the fake high ratings... Ver mais

Avaliado com 1 de um total de 5 estrelas

Agent buyer beware Homesnap is a so so app.I used it occasionally.They automatic renew even when you tell them it is offered as a benefit through my MLS. They are fighting me on a reimbursement. Its m... Ver mais

Avaliado com 1 de um total de 5 estrelas

Unfortunately I’ve been calling & emailing for over a month and I cannot seem to get a single representative to respond to me. I stay on hold for hours and no responses to my emails. Homesnap manages... Ver mais

Avaliado com 5 de um total de 5 estrelas

Beth Kaim of Berkshire Hathaway is an outstanding realtor. She is hardworking and always available to her clients. She goes above and beyond to help sell your home. She is hands-on whether it's stagin... Ver mais

Detalhes da empresa

  1. Empresa de Software

Informação fornecida por fontes externas variadas

With easy-to-use mobile technology fueled by unmatched, real-time data intelligence, Homesnap is changing the way real estate agents connect with consumers and serve their clients. The industry-endorsed Homesnap platform leverages real-time data from over 200 MLSs to empower millions of consumers with a superior home search experience, while providing over 85% of U.S. agents with access to powerful mobile tools that automate their work and accelerate their success. The integrated Homesnap platform is transforming the industry by bringing real-time to real estate. More information can be found at www.homesnap.com.


Informações de contato

2,6

Ruim

O TrustScore é 2.5 de um total de 5

343 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,6

Todas as avaliações

(343)

1 avaliação nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Amazing customer service

Amazing customer service! Will recommend homesnap to other agents.

9 de julho de 2021
Avaliação não solicitada
logotipo da Homesnap

Resposta da Homesnap

Hi Jason, thank you so much for the positive feedback!

Avaliado com 4 de um total de 5 estrelas

Autobilling sucks

Update- shortly after my review I was given a full credit.

I signed up to check out the service and didn't think it was worth it. This year there was an auto renewal that I am currently trying to cancel. I have called twice and went to voicemail so I followed up with an email twice with no response so far. Will just dispute it with the credit card.

6 de julho de 2021
Avaliação não solicitada
logotipo da Homesnap

Resposta da Homesnap

Hi Terry, I'm so sorry to hear that you're experience with Homesnap was unsatisfactory. I spoke with our support team, and I am glad that we were able to cancel your subscription along with issuing you a refund. Please do not hesitate to reach out if you ever have any further questions or concerns.

Avaliado com 5 de um total de 5 estrelas

Great support!

Mason quickly provided the solution to my question. Very pleased!

1 de julho de 2021
Avaliação não solicitada
logotipo da Homesnap

Resposta da Homesnap

Hi there, we're so glad to hear that Mason and our support team was able to help you out. Thanks for taking the time to leave a review!

Avaliado com 5 de um total de 5 estrelas

LOVE HOMESNAP

I use Homesnap for my business more than anything else. I absolutely cannot be without it!

30 de junho de 2021
Avaliação não solicitada
logotipo da Homesnap

Resposta da Homesnap

Milissa, thank you so much for the kind words! We're happy to hear that Homesnap is a part of your daily routine.

Avaliado com 5 de um total de 5 estrelas

As a realtor I find Homesnap to be a …

As a realtor I find Homesnap to be a wonderful resource. It especially helps with neighborhoods you may not be familiar with.

28 de junho de 2021
Avaliação não solicitada
logotipo da Homesnap

Resposta da Homesnap

Thank you for the positive review, Robin! We are so glad to hear that Homesnap has been a valuable resource for you.

Avaliado com 5 de um total de 5 estrelas

This has been so helpful for my…

This has been so helpful for my business!! I love it and use it daily!!

24 de junho de 2021
Avaliação não solicitada
logotipo da Homesnap

Resposta da Homesnap

Hi Katie, thanks so much for the positive review! We are glad that Homesnap has become a daily tool for you.

Avaliado com 5 de um total de 5 estrelas

Ever since I started using HomeSnap pro…

Ever since I started using HomeSnap pro it’s been awesome. They follow up with all prospective buyers and send you complete information on all interested parties. Great investment.

22 de junho de 2021
Avaliação não solicitada
logotipo da Homesnap

Resposta da Homesnap

Hi Maria, thank you so much for the kind review! We are so glad that Homesnap has been a beneficial tool for you to grow your business.

Avaliado com 1 de um total de 5 estrelas

I signed up for homesnap last year and…

I signed up for homesnap last year and quite frankly NEVER used it or found it useful. Come June 15, 2021 of this year I am balancing my checkbooks and reviewing my CC info only to find a charge from June 11 for $599. NEVER received a notice from Homesnap about being billed and never received a receipt...if I hadn't taken the time to review my account I may never have noticed it. VERY unprofessional. When I emailed about canceling I received a "generic" email back within two minutes giving me a case number. No word so I tried calling...one big Cluster**** trying to get someone, anyone to answer their "customer service" line. UPDATE: FINALLY got thru to Homesnap and got the bill reduced by $400 but told the guy flat out I better get an email notice on any further billings.

21 de junho de 2021
Avaliação não solicitada
logotipo da Homesnap

Resposta da Homesnap

Hi John, we are so sorry to hear that your experience with us fell short of expectations. Here at Homesnap, we always strive to provide the best experience possible for our agent partners, which is why we offer any agent who is interested in Homesnap Pro+ the ability to review our terms and conditions prior to purchase. Agents are able to locate this information in our product terms and conditions on our website, as well. Thank you for your patience while we figured out how to best help address your concerns.

Avaliado com 5 de um total de 5 estrelas

I use Homesnap all of the time

I use Homesnap all of the time. They give me great information when I need it on real estate. I would recommend to any agent.

16 de junho de 2021
Avaliação não solicitada
logotipo da Homesnap

Resposta da Homesnap

Hi there, thanks for the great review! We are so glad that Homesnap has been a helpful tool for you.

Avaliado com 5 de um total de 5 estrelas

Homesnap has been a great tool for me…

Homesnap has been a great tool for me to reference homes client ask about as well as homes with potential to list

15 de junho de 2021
Avaliação não solicitada
logotipo da Homesnap

Resposta da Homesnap

Thank you Walt! We're glad Homesnap has been a beneficial tool for you.

Avaliado com 4 de um total de 5 estrelas

I love Homesnap & tell all our new…

I love Homesnap & tell all our new agents to make sure to consider upgrading to the AgentPro option. This site is not just another search engine copycatting Zillow - you're able to brand w/ their website option, increase your SEO with their simple step by step process (which is so worth the annual price of $100)! I get called daily from web marketing folks trying to charge $250 a month for the same service Homesnap provides. Aside from this, Homesnap can also be utilized for farming but if this is what you're looking for, you'll get as much out of it that you put into it. Still need to do the research. Still need to make the calls & visit "most likely to list" properties (determined by A.I.) but you have Homesnap as a tool to make this all the more easier.

14 de junho de 2021
Avaliação não solicitada
logotipo da Homesnap

Resposta da Homesnap

Hi Christina, we're so glad that our app has been able to provide you with the tools to make your life easier! Thanks for the great review.

Avaliado com 5 de um total de 5 estrelas

Homesnap is an amazing app!

Homesnap is an amazing app! As a real estate agent, I find it to be an extremely useful tool and I would highly recommend it to other real estate agents!

14 de junho de 2021
Avaliação não solicitada
logotipo da Homesnap

Resposta da Homesnap

Thanks Brian! We're happy to hear that our app has been a useful tool for you.

Avaliado com 5 de um total de 5 estrelas

I use Homesnap constantly on the go

I use Homesnap constantly on the go! It helps aide me in house hunting for clients anywhere! I’ve used it for out of state searches, making contacting other agents so easy! I would recommend to everyone!

14 de junho de 2021
Avaliação não solicitada
logotipo da Homesnap

Resposta da Homesnap

Thank you so much for the kind words Debra!

Avaliado com 5 de um total de 5 estrelas

My Himesnap app is my daily go to tool…

My Himesnap app is my daily go to tool for my home searches, and for sending properties to my Clients via text. I absolutely love this app!!!

13 de junho de 2021
Avaliação não solicitada
logotipo da Homesnap

Resposta da Homesnap

We're glad that our app has made communication easier between you and your clients! Thank you for the kind review!

Avaliado com 5 de um total de 5 estrelas

Love everything about Homesnap

Love everything about Homesnap! I have been using it since they first launched and it just continues to get better with the ongoing updates and additional features. It’s a must for all realtors!

12 de junho de 2021
Avaliação não solicitada
logotipo da Homesnap

Resposta da Homesnap

Thank you Yanira! We are always looking to improve and update our app to provide our customers with the best possible experience.

Avaliado com 5 de um total de 5 estrelas

Homesnap allows me to keep in close…

Homesnap allows me to keep in close contact with clients and clients to see what's on the mind quickly get it over to me so we can jump on them in this market!

12 de junho de 2021
Avaliação não solicitada
logotipo da Homesnap

Resposta da Homesnap

Hi Jennifer, we're so glad to hear that our app has helped you be more efficient in such a fast moving market! Thanks for the great review.

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