Immediate response when I sent an email asking for help logging on. (Would be helpful to mention on your website for no capitals in emails when logging on in future, though).
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Veja o que dizem as avaliações
Liars! They told me only employers can get an enhanced DBS check. On their word alone I spent £84 on a basic check, thinking the employer will get the enhanced check. Turns out anyone can get an enhan... Ver mais
Easy application quick response. Logging in for verification was tricky as leaving an upper case letter in the email address caused a problem which the system did not state. Help desk responded to al... Ver mais
I did a Google search on DBS checks and believed it was the Government website. They charge £84 when the official government DBS sight charges £21.50, a considerable markup. I felt this was fraudulent... Ver mais
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Why would anyone use this service
Why would anyone use this service? They charge £84 for a basic DBS check when the GOV.UK service charges £21.50 for the same check. This should not be the first result when searching DBS check online. Thankfully I saw the vastly inflated charge before proceeding with my application. Using the GOV.UK service takes less than 5 minutes. HRcheck is a rip off, DON'T USE THEM.
Everything makes it great and you guys…
Everything makes it great and you guys are so excellent and your response team are the best
Paid over £100 to get my DBS quickly…
Paid over £100 to get my DBS quickly for job offer received but today have been informed it is not enhanced and I need birth certificate for 9am tomorrow unfortunately it’s impossible and have lost job offer
Expensive at £109 but speedy
I was annoyed that when i went back to check something all my input had disappeared but once input again, the actual speed of getting my DBS done was really good. Just need the certificate now
Do not use HRcheck it’s a scam their…
Do not use HRcheck it’s a scam their website makes out they can do you an advanced DBS they gives you a basic for £100 when on the government website it’s £40 stay away from- I asked for my money back and they refused CON CON CON not even 1 star
I usually don’t do this
I usually don’t do this, but honey, I have to spill the tea on HRcheck because this was a mess from start to finish.
I paid £100 expecting an enhanced certificate, which is what they advertised and what I was promised. Instead, what arrived was a basic certificate that’s probably worth £20 tops. How on earth do you charge five times the price and then deliver less than half? Absolutely unacceptable.
To make things worse, there is NO customer support. Like, nada. No one to call, just an email adress. Trying to get help or a refund has been like shouting into a void.
If you want honest, professional service and clear communication, run far away from these folks. I’m honestly shocked by the poor standards and lack of accountability. Save yourself the headache – don’t waste your money or time.
#Disappointed #CustomerServiceFail #HRcheckDrama
Appauling
Appauling, do not use this company. Like many others I thought I was purchasing an enhanced DBS check and it came up after I had paid that it was basic. Asked for an immediate cancellation and have been met with antagonist emails, basically regurgitating terms and conditions and won't give me my money back. Poor service and quite frankly daylight robbery.
Expensive DBS checks
I clicked their link after searching for DBS checks on google and this coming up as the first result. They do provide a good service but the cost is about 4x the price of a check through the official DBS website and they have a robust cancellation policy. So check the DBS website first if that will be sufficient.
I wanted DBs check for private hire…
I wanted DBs check for private hire licence then when I clicked on enhanced DBs check it automatically came to standard DBs check.
And they charged £84. For simple or started DBs check at that i have clearly maintained that this is for private hire licence.
I think the government should take action for misguiding the public.
Do not use this company!
Do not use this company!! This is a highly unethical company - you think you are applying for an enhanced DBS and end up paying a lot more and get sent a basic DBS. I have had to use another company now and thus paid twice as there is no way of contacting the company - they do not reply to emails or contact requests. BEWARE!
Charged for “Enhanced DBS” but Only Received a Basic DBS Check
Very disappointing experience with HR Check. I selected and paid for what appeared to be an Enhanced DBS Check, however only a Basic DBS Check was ultimately provided. The company later explained that Enhanced DBS Checks can only be requested by employers, which makes me question why the system allowed payment for the higher-level service in the first place.
I believe customers should be clearly informed before payment that individuals cannot obtain an Enhanced DBS Check. Charging a higher fee and then providing only a Basic DBS without refunding the difference feels misleading and unfair.
When I raised the issue, HR Check refused to refund the overcharged amount and relied on their no-refund policy, despite the fact that the actual service provided was different from what was paid for.
I am now considering escalating the matter through Citizens Advice and Trading Standards under UK consumer rights legislation.
I would advise others to carefully check exactly what service they are paying for before using this company.
Absolutely disgusting !!!!!!
Absolutely disgusting ! Have been out of work but offered same. Keen to sort a DBS check I googled dbs check & this was the 1st result (I now know this was a sponsored link). I paid £102.50 instead of £21.50 for a check via gov website. No cancellations refunds or changes allowed. NOT HAPPY !!!!!!!!
Quick easy service
The forms were easy to complete and uploading documents was easy using a laptop. You can keep track of your application online.
Far cheeper to use HMRC
This company will not cancel the direct debit and there’s no way to do it online so you’ll end up paying £8 a month for something that actually costs £12 a year if you go directly to HMRC -
I paid for an enhanced DBS and received…
I paid for an enhanced DBS and received a basic DBS
Can't even contact them as the email is non reply
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