Immediate response when I sent an email asking for help logging on. (Would be helpful to mention on your website for no capitals in emails when logging on in future, though).
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Veja o que dizem as avaliações
Liars! They told me only employers can get an enhanced DBS check. On their word alone I spent £84 on a basic check, thinking the employer will get the enhanced check. Turns out anyone can get an enhan... Ver mais
Easy application quick response. Logging in for verification was tricky as leaving an upper case letter in the email address caused a problem which the system did not state. Help desk responded to al... Ver mais
I did a Google search on DBS checks and believed it was the Government website. They charge £84 when the official government DBS sight charges £21.50, a considerable markup. I felt this was fraudulent... Ver mais
Pede aos clientes que avaliem
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Simple transaction
The instructions were clear, no trouble sending the completed form and approval came through within four days
Very efficient
Put all details in correctly but…
Put all details in correctly but couldn’t get access.
Kept me informed from the beginning and…
Kept me informed from the beginning and very happy with the speed it has taken!
Theives!!
I soon realised that this was not the Government Website that I thought I had clicked on to make my DBS application.
I contacted them straight away asking to cancel the application and if a refund was possible. They responded immediately with ‘yes” but an admin fee would be deducted. I was quite happy with this and authorised the cancellation.
However….. after many emails back and forth, and six weeks later I still have not had my refund. I have had a couple of excuse emails, now no response.
BE CAREFUL what you click on online,as not all is what it seems HRCheck.co.uk are expensive, and not at all helpful. They are thieves!!
Disgraceful service – feels like a deliberate scam
Disgraceful service – feels like a deliberate scam
Absolutely appalling experience with HRcheck.
I requested cancellation within 2 hours of placing my order. That should have been the end of it. Instead, they completely ignored the request and later came back with a ridiculous excuse that the application had “progressed” and could no longer be cancelled.
Their justification? They claim they sent an email asking for bank details for a refund, and because I didn’t reply within two days, they just went ahead anyway. That makes absolutely no sense. If a customer has already clearly asked to cancel, why on earth would you continue processing?
This doesn’t feel like incompetence – it feels intentional. A convenient way to avoid refunds by dragging things out and then blaming the customer.
Let’s be clear:
I cancelled almost immediately
They ignored it
Then hid behind a flimsy excuse to keep my money
That is not how any honest business operates.
Zero accountability, zero customer care, and a process that seems designed to trap you.
I would strongly urge anyone to avoid this company entirely. There are far more trustworthy services out there.
Unreliable service and no refund provided
This company is very expensive and charges for services that are not properly delivered. When you request a refund, they assure you it will be processed, but it never is. This is very disappointing and unprofessional. In my experience, this company is not trustworthy and I would not recommend it.
It was great experience
It was great experience. Update was excellent. Tks for the best service.
Very quick thank you
Hope all is well
This company made me pay £102 just for…
This company made me pay £102 just for a DBS. I should’ve done more research - this website is a scam! - do not buy. You are supposed to get one for £21 on the government website like a normal human being.
This company is a scam
This company is a scam. They are not the official government website but mislead people into thinking they are official. They charge almost 5 times what you ought to pay. Avoid like the plague!!!! They won’t refund you either if you complain. They try and lock you into recurring payments. You need to cancel these with both your bank and hrcheck themselves! I wish I’d read trustpilot reviews first! All positive reviews I assume are totally fake.
It is easy to follow the stages and…
It is easy to follow the stages and qick respond
This company delievered on time…
This company delievered on time according to stated.
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