HRV Group UK Avaliações 

661
•
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The entire team are fantastic and always supportive and flexible with appointments. We are delighted to have built a strong relationship with HRV Group and find their service to be leagues above any... Ver mais

Avaliado com 5 de um total de 5 estrelas

The engineer arrived on time and was straight up into our loft to replace the filters, which were filthy. He then cleaned all 10 air ducts in the flat, which, at the front, faces the A406 linking Nor... Ver mais

Avaliado com 5 de um total de 5 estrelas

Dexter was very thorough in servicing our Ventaxia system. He patiently explained everything to us - and cleaned up after himself! And very pleasant to deal with. The company didn’t supply him with... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent service from the engineer. Notified us when he arrived. Did everything necessary, and we were pleased he wore overshoes too. Well informed on the machine. We haven't yet received a repor... Ver mais

Detalhes da empresa

  1. Prestador de serviços de climatização
  2. também em
  3. Fabricante de sistemas de ventilação
  4. Fornecedor de Ar Condicionado
  5. Fornecedor de Filtros de Ar
  6. Serviço de Conserto de Ar Condicionado
  7. Serviço de Limpeza de Dutos de Ar

Escrito pela empresa

Specialist Ventilation and Air Conditioning Installation, Servicing and Maintenance contractors for your home and office. Experts in all systems including extractor fans, central extract (MEV), heat recovery (MVHR), in room or central air conditioning units - experienced with all makes and models and service partners for market leading manufacturers. Comprehensive service packages and prices available.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

661 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 40% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(661)

71 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent professional service the…

Excellent professional service the engineer provided, I would highly recommend this company. He went over and above my expectations. I don't believe my Vents was ever serviced as good as this.

21 de novembro de 2024
Avaliado com 5 de um total de 5 estrelas

Annual service

Engineer arrived on time. Removed shoes as soon as he entered the house. Carried out service, cleaned vents and made adjustments to unit as necessary.

5 de novembro de 2024
Avaliado com 5 de um total de 5 estrelas

Fantastic service- Thank you Jack Harding

I reached out to HRV Group for an urgent MVHR service as it was requested as part of our sale of our property, so time was of the essance. I called up the office and Yasmine Leila Abderrahmani was nothing short of amazing. She helped me get a booking in a matter of days, professional and helpful at every stage.

On the day of the service, Jack Harding was our engineer. He was super friendly, technically great, and explained everything to us in a easy to understand way.

He was effienct and diligent and left us as very happy customers.

Thank you HRV, a great company!

7 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Jack Harding came to service our MVHR…

Jack Harding came to service our MVHR unit and did an excellent job.
He was knowledgeable and professional.
The overall cost of this service has been “money well spent”.
We would highly recommend his work.

28 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great experience for a service

Engineer knew their stuff, was friendly and very good at explaining and offering advice. Appointment was a little later than originally scheduled but we we informed of this in good time

17 de outubro de 2024
Avaliado com 1 de um total de 5 estrelas

Annoying company

This company is a prime example of how to annoy a potential customer prior to even the initial dialogue! Deliberately do not put an e-mail address on your website???? & then make the only way to communicate with the company via a submission form that insists I agree with the 'Privacy Policy' of the company, which just for the record, is impossible to find on their website even if typing Privacy Policy into their own search bar???
Fortunately lots of competing companies who are far more helpful

17 de outubro de 2024
Avaliação não solicitada
logotipo da HRV Group UK

Resposta da HRV Group UK

Paul,

Thank you for reaching out and sharing your concerns. We want to clarify that our privacy policy is available on our website in the blue area of the footer or you can request a copy by contacting us on 033 0223 4180.

Our website does offer multiple ways to get in touch, including our submission form, which we use to ensure messages are directed to the right team. We understand the importance of accessible contact methods and are continually working to make our site as user-friendly as possible and this will be fed back to the appropriate teams.

We value your feedback and apologise for any frustration this may have caused. Please let us know if there’s anything else we can assist you with.

Avaliado com 5 de um total de 5 estrelas

Great Service from HRV engineer, Jack

Jack arrived promptly, was polite, knowledgeable, friendly and efficient, an absolute breath of fresh air. He explained what he was doing and why and offered advice on how we could improve our system's performance. If all HRV engineers are like Jack, I would definitely recommend this company and would use them again.

1 de outubro de 2024
Avaliação não solicitada
logotipo da HRV Group UK

Resposta da HRV Group UK

Hi Wendy,

Thank you so much for your wonderful review! We are thrilled to hear that you had a positive experience with our service. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service.

We truly appreciate you taking the time to share your feedback on Trustpilot. If there’s anything else we can do for you, please don’t hesitate to reach out.

Thanks again for your support!

Best regards,
Customer Service Team
Contact: 033 0223 4180 (option 1)
HRV-Group

Avaliado com 5 de um total de 5 estrelas

A professional and effective service

Booking the service was very easy. The engineer did a fantastic job. He was very thorough and explained what he was doing very clearly, He cleaned our ventilation system and rebalanced it so it now functions better than it ever did.

24 de setembro de 2024
logotipo da HRV Group UK

Resposta da HRV Group UK

Hi,


Thank you for sharing your terrific review! We’re delighted to hear that you had a great experience with us. Your feedback is incredibly valuable and inspires us to maintain the high standards we strive for.

We appreciate you taking the time to leave a review. Should you need any further assistance or have any questions, please don't hesitate to get in touch.

Thank you once again for your kind words and support!

Best regards,
Customer Service Team
Contact: 033 0223 4180 (option 1)
HRV-Group

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