I have worked with many auction companies during my extensive time as an estate agent. There has been good, indifferent and very poor auction houses i have dealt with . None of them have been exceptio... Ver mais
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Veja o que dizem as avaliações
Alexandria Finch at Iamsold was one of the best people I've ever dealt with at an Estate Agent. She was so easy to deal with, she was very friendly, helpful and made the entire process so straigh... Ver mais
A empresa respondeu
A special thank you to Lewis for managing the auction side of our property sale through iamsold. It has not been the most straightforward journey from our side as it an inheritance, but Lewis has bee... Ver mais
A company to avoid, if you're looking to sell quickly. Lost over £6,000 in financing costs because of this company. They have terms of 21 day notice even if they can't sell your property, pr... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
iamsold is part of the iamproperty Group and was established in 2009. They are the largest residential auctioneer in the UK, offering both Tradtional and Modern Method of Auction (MMoA) in partnership with 6,500 Estate Agency branches across the UK. iamsold offers a comprehensive range of end to end auction services, meaning Estate Agents can tailor the offering to their client's circumstances and preferences.
Informações de contato
6th Floor, Arden House, Regent Centre, Gosforth, NE3 3LU, Newcastle upon Tyne, Reino Unido
- 0345 646 0302
- enquiries@iam-sold.co.uk
- iamsold.co.uk
4,5
Excelente
5 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 98% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great and efficient customer service
Great and efficient customer service. Moira-Rose Lazaro was the person that kept in touch with me the most during the transaction. She was always quick in communicating any updates, answered to all my questions and supported me.
Really recommended.
16 de setembro de 2026
Avaliação não solicitada
Resposta da iamsold
Hi Yvonne,
It sounds like Moira-Rose was a real source of support throughout your transaction, and we’re so pleased you felt you could rely on her.
From keeping you updated to answering your questions and being there when you needed support, it’s lovely to hear how much her quick and attentive communication helped along the way.
Thank you for such a kind recommendation. We’ll make sure Moira-Rose knows how much you appreciated everything she did!
Kind Regards,
Customer Experience Team
Dealing with IAS for nearly 2 years now…
Dealing with IAS for nearly 2 years now and i am very impressed with the level of service received. In particular Ben Stanley has always received my calls and been very helpful with the sales process, a polite and courteous young man.
16 de julho de 2026
Avaliação não solicitada
Resposta da iamsold
Hi Rob,
It’s especially lovely to see Ben recognised for being consistently available, helpful and supportive throughout the sales process. Building that kind of dependable relationship over time is so important, and your comments about his polite and courteous approach will mean a great deal to him.
Thank you for your continued trust in iamsold and for taking the time to give Ben such a lovely mention.
Kind Regards,
Customer Experience Team
A bit apprehensive but …
I was a bit apprehensive about buying a property at auction but I can only commend IAm-Sold in the highest possible terms for the time, care and honesty Vithuran, Charmayne and the team at IAm-Sold gave me. I’m truly grateful to them and wouldn’t hesitate in recommending purchasing a property through IAm-Sold. Thank you all, it was a really good experience.
15 de setembro de 2026
Avaliação não solicitada
Resposta da iamsold
Hi Steamy,
Thank you for trusting us with your purchase, especially when you felt apprehensive about the auction route.
We’re so pleased Vithuran, Charmayne and the team helped put you at ease. Your appreciation of the time, care and honesty they showed is particularly lovely to read it means a lot to know you felt so well looked after.
We’ll share your thanks with everyone involved. Thank you for such a generous recommendation!
Congratulations on your new property!
Kind Regards,
Customer Experience Team
Selling my father's house by auction…
Selling my father's house by auction went very smoothly and quickly. All staff were very helpful and communicative, especially my completion specialist Ruth Phillips, but also staff dealing with the auction and the legal work. End to end the whole process took seven weeks - my first experience selling a property and I don't think it could have gone more smoothly.
15 de setembro de 2026
Avaliação não solicitada
Resposta da iamsold
Hi Paul,
For a first experience of selling a property, it’s wonderful to hear the whole journey felt so smooth and straightforward.
Selling your father’s house was clearly an important process, so we’re especially pleased that Ruth and the wider teams across auction and legal support kept you informed and helped everything progress quickly. Completing the full journey in seven weeks is a great result.
Thank you for sharing such thoughtful feedback and for recognising Ruth’s support in particular. We’ll make sure your kind words are passed on.
Kind Regards,
Customer Experience Team
Excellent service by Chloe Heslop
Excellent service by Chloe Heslop! friendly and excellent experience throughout the negotiation process as well speedy communication and delivery of emails and information and documents required. Thank you for an amazing service!
15 de setembro de 2026
Avaliação não solicitada
Resposta da iamsold
Hi Jo,
It’s lovely to hear that her friendly approach made the negotiation process such a positive experience for you. From quick communication to making sure emails, information and documents reached you promptly, it sounds like Chloe kept everything moving smoothly from start to finish.
Thank you for recognising the amazing service she provided we’ll make sure Chloe sees your kind words!
Kind Regards,
Customer Experience Team
Ben Stanley 10/10
I worked with Ben Stanley for the first year of working at Countrywide and he was nothing short of amazing! Felt like i was working with him not for him, his communication was always on point and always very easy to talk to. If you ever have the pleasure of working with Ben Stanley consider yourself lucky!
1 de maio de 2026
Avaliação não solicitada
Resposta da iamsold
Hi Lulu,
Feeling like you’re genuinely working together rather than simply working alongside a service provider says so much about the relationship Ben builds with his agent partners. It’s brilliant to hear that his communication, approachable nature and support made such a lasting impression during your first year at Countrywide.
Thank you for sharing such lovely feedback and for recognising the difference he made to your experience. We will make sure your kind words reach Ben!
Kind Regards,
Customer Experience Team
Good firm to help you auction property
Charmayne Smith is great, kept things easy to cope with and also a pleasure doing business with her. Very definitely recommend.
Alex Rodgers who helped get things started , lovely, very helpful. Both Ladies are an asset to the company. You made Auctioning our property easier.
We thank you both very much for all your help.
14 de setembro de 2026
Avaliação não solicitada
Resposta da iamsold
Hi Debbie,
Selling a property through auction can feel like a big undertaking, so we’re really pleased they made the journey feel that much easier for you. From Alex helping you get everything started to Charmayne keeping things manageable and being such a pleasure to deal with, it sounds like you had great support at every stage.
Calling them both an asset to the company is a wonderful compliment, and we’ll make sure your kind words reach them. Thank you so much for your recommendation!
Kind Regards,
Customer Experience Team
Iamsold review…
Ollie Read did an excellent job in the sale of an inherited property that came with, more than it's share of obstacles managing to obtain a, significantly higher outcome after the auction had closed and kept us, informed even into the weekend.
14 de setembro de 2026
Avaliação não solicitada
Resposta da iamsold
Hi Darren,
Thanks for sharing your experience. The sale of an inherited property isn't always straightforward, so it's great to hear Ollie helped overcome the challenges and achieved such a strong result for you.
I'm sure your feedback will mean a lot to Ollie.
Kind Regards,
Customer Experience Team
Charmayne smith was the person who…kept us up to date
Charmayne smith was the person who always kept us up to date with the progress of the sale. She had a very polite but friendly attitude when keeping in touch either by email or even when on the telephone.if we had any questions she was always able to answer them.
14 de setembro de 2026
Avaliação não solicitada
Resposta da iamsold
It's lovely to hear that Charmayne kept you informed every step of the way. Being able to answer your questions and stay in touch with regular updates is such an important part of the process, and we're pleased her friendly approach stood out.
We'll be sure to pass your kind words on to Charmayne.
Kind Regards,
Customer Experience Team
Ben Stanley made every step easy and…
Ben Stanley made every step easy and precises making sure everything went through quick and brilliantly every step of the way and he always kept in touch to keep us updated!
15 de julho de 2026
Avaliação não solicitada
Resposta da iamsold
Hi James,
Thank you for recognising the care Ben took to keep you informed and make sure everything progressed smoothly. We’ll be sure to share your fantastic feedback with him.
Kind Regards
Customer Experience Team
First class team
I am very impressed at the service provided by Scott Harvey and Ema Tang making the whole process stress free. I did feel at times there was a degree of duplication but did not detract from the service.
13 de setembro de 2026
Avaliação não solicitada
Resposta da iamsold
Hi Paul,
Great to hear Scott and Ema helped make the process feel stress free. We appreciate your comments about some duplication along the way, and it's good to know this didn't take away from the overall experience.
Thanks for taking the time to leave your feedback.
Kind Regards,
Customer Experience Team
Ema tang was fantastic
Ema tang was fantastic. Always there at drop of a hat. Made the process easy and smooth 5*
11 de setembro de 2026
Avaliação não solicitada
Resposta da iamsold
Hi Robert,
Thanks for the lovely feedback. It's great to hear Ema was on hand throughout and helped everything run smoothly.
We'll be sure to pass this on to her.
Kind Regards,
Customer Experience Team
Stephen Quinney highly recommended
Stephen Quinney dealt with my Mums sale from A to Z I can not fault him in any way, he was proffeessional, knowledge, transparency and compassionate, and delivered the service absolutely 110%,
My Mums sale was due to highly delicate family circumstances and he was so real
I would highly recommend him
11 de setembro de 2026
Avaliação não solicitada
Resposta da iamsold
We're so pleased Stephen was able to help with your mum's sale during what was clearly a difficult time. It's lovely to hear that his honesty, professionalism and compassion stood out and that he supported you from start to finish.
We'll make sure Stephen sees your kind words.
Kind Regards,
Customer Experience Team
An awful company
An awful company who never answer the phone. Very little help or information. Take days to reply to emails avoid
11 de setembro de 2026
Avaliação não solicitada
Resposta da iamsold
Hi William,
We’re sorry to hear how difficult you’ve found it to get in touch with us and that you haven’t received the level of communication or support you expected.
We understand how frustrating it can be when you’re waiting for information or an update. This is not the standard of service we strive to provide, and we would like the opportunity to better understand your experience.
We have tried to contact you directly to discuss the concerns you’ve raised and would welcome the opportunity to speak with you. Alternatively, please contact our Customer Experience Team at experience@iamproperty.com so we can look into this further.
Kind Regards,
Customer Experience Team
Alana was really lovely to deal with…
Alana was really lovely to deal with and explained everything to us as needed.
11 de setembro de 2026
Avaliação não solicitada
Resposta da iamsold
Hi Helen,
Clear explanations make such a difference to the property buying or selling experience, so it’s great to know Alana made everything easy to understand along the way. Thank you for your kind words- we’ll be sure to share them with her.
Kind Regards
Customer Experience Team
unregulated lookalike exploiting…
Scammers unregulated exploiting gullible sellers to offer their property at 0 fee by forcing the buyer to pay a minimum of 6600£ which in turn forces the bid with that amount less. So the bidder bids at least 6600£ less but pays that 6600£ extra.
This method chips away seller value and forces time bound contractual non refundable fees from unregulated cowboys. Their team is overflooding the reviews to dilute the bad blood. Just 2% of the 2025 sales were dine by this method but more than 11% of the complaints to the relevant authority which cannot do anything as they use a loophole. If you really want to give away money, you better select a charity than dealing with iamsold. Especially if you are a seller as your property will be sold under price therefore you lose money and if you are a buyer good luck recovering those non refundable fees and ending up paying more than its worth as the difference goes in iamsold pockets.
11 de setembro de 2026
Avaliação não solicitada
Resposta da iamsold
Hi Alex,
We’re sorry to see the concerns you’ve raised about the Modern Method of Auction and the fees associated with the service.
We appreciate that the auction model and buyer fees are important considerations when deciding whether this method of sale is right for you. However, we would not want to comment publicly on the wider allegations or figures referenced in your review without understanding the circumstances behind your experience.
If you have personally used our service and would like us to review your concerns, please contact our Customer Experience Team at experience@iamproperty.com with your details so we can look into this further.
Kind Regards,
Customer Experience Team
Ruth was absolutely…
Ruth was absolutely brilliant,communication was the main things definitely 5 stars xxxxx
11 de setembro de 2026
Avaliação não solicitada
Resposta da iamsold
Hi Cole,
We're delighted to hear Ruth provided such brilliant support. Great communication is so important during the process, and it's lovely to know she kept you well informed throughout.
We'll make sure your kind words are passed on to Ruth.
Kind Regards,
Customer Experience Team
I found Ben Stanley very professional…
I found Ben Stanley very professional and was excellent when it came to communication. I was always kept up to date with all the aspects of the process. Would highly recommend IAMSOLD.
2 de fevereiro de 2026
Avaliação não solicitada
Resposta da iamsold
Hi Kerry,
It’s great to hear Ben made such a strong impression throughout your experience.
Being kept up to date at every stage can make the whole process feel much smoother, so we’re really pleased his communication and professional approach stood out to you.
Thank you for recommending iamsold and for recognising the service Ben provided. We’ll make sure your feedback is shared with him.
Kind Regards,
Customer Experience Team
Excellent service from Ben Stanley
Excellent service from Ben Stanley! very helpful and informative. Couldn't fault him. Will use him again.
10 de dezembro de 2025
Avaliação não solicitada
Resposta da iamsold
Hi Lucy,
What fantastic feedback for Ben!
We’re so pleased his helpful and informative approach made such a positive impression. Knowing you’d happily work with Ben again says a lot about the service he provided.
Thank you for the brilliant recommendation, we’ll make sure Ben sees this!
Kind Regards,
Customer Experience Team
Quick, efficient and well-priced
We bought a flat in Peckham with the help of Ross Rose, who was completely on top of things throughout and excellent at communicating with a vendor who was sometimes hard to pin down. Ross was straightforward with us, and quickly got us any information we needed. It meant things went quickly and smoothly and we got the result we wanted. Much easier than the usual house-buying process in fact! So thank you.
20 de agosto de 2026
Avaliação não solicitada
Resposta da iamsold
Hi John,
What a great outcome and congratulations on your new flat!
It sounds like Ross was a real driving force throughout your purchase, keeping communication flowing, getting you the information you needed quickly and making sure things continued moving in the right direction. We especially love hearing that the whole experience felt easier than the usual house-buying process!
Thank you for giving Ross such a well-deserved mention. We’re so pleased you got the result you wanted and hope you’ll be very happy in your new home.
Kind Regards,
Customer Experience Team
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