iamsold Avaliações 

5.448
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I have worked with many auction companies during my extensive time as an estate agent. There has been good, indifferent and very poor auction houses i have dealt with . None of them have been exceptio... Ver mais

Avaliado com 5 de um total de 5 estrelas

Alexandria Finch at Iamsold was one of the best people I've ever dealt with at an Estate Agent. She was so easy to deal with, she was very friendly, helpful and made the entire process so straigh... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

What a difference in stress levels when you deal with competent people on a house purchase! We cannot fault I am sold and in particular their wonderful employee Isis. Isis was always on hand for... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Suzanne made the whole process so amazing. 5 stars Absolutely Outstanding Service we Couldn’t Ask for Better! I honestly cannot praise her enough! She was absolutely amazing from start to fi... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Imobiliária

Escrito pela empresa

iamsold is part of the iamproperty Group and was established in 2009. They are the largest residential auctioneer in the UK, offering both Tradtional and Modern Method of Auction (MMoA) in partnership with 6,500 Estate Agency branches across the UK. iamsold offers a comprehensive range of end to end auction services, meaning Estate Agents can tailor the offering to their client's circumstances and preferences.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

5 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 98% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(5.448)

1.413 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

I cotacted them regarding a flat i…

I cotacted them regarding a flat i Bristol ,i found out no transperancy at(Reserve price undiscloused like you buy from ebay but there is live online betting you outbided transparent unlike here) alll what they aim to get you pay the information pack £300 and refeused every offer to get easy money from the helpless pack, hundred potential buyer pay the pack equal £30k good money ,its a scam keep away

1 de agosto de 2026
Avaliação não solicitada
logotipo da iamsold

Resposta da iamsold

Hi Arz,

Thank you for taking the time to share your feedback. We’re sorry to hear that you were left feeling dissatisfied with your experience and that you had concerns around the information provided and the associated fees.

We aim to ensure customers have clear information about the auction process and any applicable fees before deciding how they wish to proceed, so we’re disappointed to hear that you did not feel this was clear during your experience.

We would welcome the opportunity to understand your concerns in more detail and look into what happened. Please contact our Customer Experience Team at experience@iamproperty.com with the details of the property you enquired about, and a member of the team will be happy to investigate this further.

Kind Regards,
Customer Experience Team

Avaliado com 5 de um total de 5 estrelas

They are outstanding

Auction process is really stressful and hard but not with “iamsold” auction. Professional, polite and friendly people at iamsold make every steps smooth and easy for you. As a first time buyer, I had no idea how should I pass this process but they helped me a lot during this period. As a buyer I was very happy to work with them and I think sellers have same experience with them too. Special thanks to dear Rachel, who helped me a lot with good advice and positive energy.

18 de setembro de 2026
Avaliação não solicitada
logotipo da iamsold

Resposta da iamsold

Hi Hosein,

Thank you for trusting us with your first property purchase!

There’s a lot to take in when it’s all new, so we’re really glad Rachel and the team helped you feel comfortable and supported along the way. Your mention of Rachel’s positive energy made us smile – it’s lovely to know that her advice and encouragement helped make things easier for you.

We’ll make sure your thanks reach Rachel and everyone involved. We really appreciate you sharing your experience.

Kind Regards,
Customer Experience Team

Avaliado com 5 de um total de 5 estrelas

kept me up to date and informed smooth…

kept me up to date and informed smooth process.great staff and people ,particularly katie ..thanks for everything

17 de setembro de 2026
Avaliação não solicitada
logotipo da iamsold

Resposta da iamsold

Hi Chris,

It’s great to hear the process felt smooth and that you were kept well informed along the way.

A special thank you for mentioning Katie too – it sounds like her support really stood out and helped make the experience a positive one.

We really appreciate your kind words and will make sure Katie sees them.

Kind Regards,
Customer Experience Team

Avaliado com 5 de um total de 5 estrelas

Really helpful

Really helpful, kept me informed throughout the whole process, would happily use them again.

18 de setembro de 2026
Avaliação não solicitada
logotipo da iamsold

Resposta da iamsold

Hi Rachel,

We’re so pleased to hear you felt supported and kept in the loop from start to finish.

Knowing you’d happily choose iamsold again is a lovely compliment and means a lot to the team. Thank you for sharing your experience with us!

Kind Regards,
Customer Experience Team

Avaliado com 5 de um total de 5 estrelas

Topsy Taiwo - brilliant service.

I dealt with Topsy who was professional, transparent and made the whole buying process run smoothly. He was always available to assist me whenever needed and was in regular contact with me ensuring the transaction completed in due time. This is the first time I have purchased through I am sold and it certainly won’t be the last. Highly reccomend 👍🏼

22 de junho de 2026
Avaliação não solicitada
logotipo da iamsold

Resposta da iamsold

Hi Cengiz,

What a great first experience of buying through iamsold!

It’s lovely to hear how much Topsy’s support helped throughout your purchase. Being professional and transparent while staying available when you needed him clearly gave you confidence in the process, and it’s great to know his regular communication helped keep everything moving towards completion.

Hearing that you’d happily buy through us again is a fantastic compliment. Thank you for the recommendation, and we’ll make sure Topsy sees your kind words!

Kind Regards,
Customer Experience Team

Avaliado com 1 de um total de 5 estrelas

Worse than one of these companies that…

Worse than one of these companies that keep pestering you 'have you've been miss sold PPI' etc ..... constantly harassing me with text messages an emails even though I've made it quite clear I would never do business with this company and more of a concern when I ring up to get my details removed constantly all you get is ' do you want to leave a voicemail ' which means they're under staffed,,,, but just imagine if you are trying to sell a property because that's the option I select and you can't get through........ sellers beware.

18 de setembro de 2026
Avaliação não solicitada
logotipo da iamsold

Resposta da iamsold

Good Afternoon,

We’re sorry to hear that the frequency of contact you’ve received has caused so much frustration, particularly after you had made it clear that you no longer wished to be contacted.

We also appreciate your comments regarding the difficulty you experienced when trying to speak with someone. We understand why this would add to your concerns and would like the opportunity to ensure your request regarding future communications is properly addressed.

Please contact our Customer Experience Team at experience@iamproperty.com with your details so we can look into this for you.

Kind Regards,
Customer Experience Team

Avaliado com 5 de um total de 5 estrelas

Great communication

Great communication all through the process.

17 de setembro de 2026
Avaliação não solicitada
logotipo da iamsold

Resposta da iamsold

Hi Tony,

Thank you for the lovely feedback!

We’re really pleased to hear you felt well informed throughout the process. Good communication can make such a difference, so it’s great to know that stood out during your experience with us.

Kind Regards,
Customer Experience Team

Avaliado com 5 de um total de 5 estrelas

Katherine has been brilliant

Katherine has been brilliant, she has explained the whole process so clearly and given me confidence that the fees are what i was to expect. I have done lots of auctions in the past and never had this clairty beforehand and been made to feel comfortable throughout the buying process like this

15 de setembro de 2026
Avaliação não solicitada
logotipo da iamsold

Resposta da iamsold

Hi Tabatha,

What a lovely compliment for Katherine, especially from someone who has plenty of previous auction experience!

It’s great to hear she took the time to explain everything properly from the outset, including the fees, so you knew exactly what to expect and felt comfortable throughout your purchase. Knowing that her clarity and support stood out compared with your previous auction experiences will mean a lot to her.

Thank you for sharing your experience we’ll make sure Katherine sees your kind words.

Kind Regards,
Customer Experience Team

Avaliado com 5 de um total de 5 estrelas

It was so easy

It was so easy, with very little bother. Staff were knowledgeable, helpful and competent. The house sold fairly quickly.

17 de setembro de 2026
Avaliação não solicitada
logotipo da iamsold

Resposta da iamsold

Hi Eve,

A quick sale with very little hassle we’re so pleased the process felt that easy for you!

It’s great to hear you felt in capable hands and found the team knowledgeable and helpful throughout. Thank you for trusting us with your sale and for taking the time to share your experience.

Kind Regards,
Customer Experience Team

Avaliado com 5 de um total de 5 estrelas

Great Experience

I have never used the auction process before for selling a property. IamSold were really good to deal with. They were professional, efficient and friendly too. A Customer Services Agent guides you through each step of the process. Our Agent Charmayne Smith took all the stress out of the process for us liaising with solicitors, estate agents and the buyer. This was a seamless process and I would highly recommend IamSold.

1 de setembro de 2026
Avaliação não solicitada
logotipo da iamsold

Resposta da iamsold

Hi Tracy,

Trying auction for the first time can come with plenty of questions, so it’s lovely to hear Charmayne made the whole experience feel so straightforward.

Having her there to keep everything connected between the solicitors, estate agents and buyer clearly took a lot of the pressure away, and knowing you were able to enjoy a seamless, stress-free sale is exactly what we hope for.

Thank you for trusting iamsold with your property and for giving Charmayne such a lovely mention. Your recommendation means a lot to us!

Kind Regards,
Customer Experience Team

Avaliado com 5 de um total de 5 estrelas

fantastic team

fantastic team, shout out to Heather & Dean. Always quick, reliable and knowledgeable. I am sold is a fantastic tool to get your property sold fast with the security there. I highly recommend.

17 de setembro de 2026
Avaliação não solicitada
logotipo da iamsold

Resposta da iamsold

Hi Jessica,

Thanks so much for the great feedback!

It’s lovely to hear that Heather and Dean have been so reliable and easy to work with. We know how important it is to have people who are quick to respond and know their stuff, so they’ll both be really pleased to read your comments.

We really appreciate the recommendation and are glad iamsold has worked so well for you.

Kind Regards,
Customer Experience Team

Avaliado com 5 de um total de 5 estrelas

This was my first experience of…

This was my first experience of purchasing a property through auction, and the property itself went through the auction process three times, so it could easily have become a stressful experience however Helena H was outstanding from start to finish.

Helena took the time to explain the auction process clearly, breaking everything down into manageable steps whilst maintaining the perfect balance of professionalism and friendliness. She was always available by phone or email, responded promptly, and kept me informed throughout.

What stood out most was that Helena genuinely listened. She asked the right questions, understood both my concerns and those of the seller, and I always felt she was invested in achieving the best possible outcome for everyone involved.

In fact, I only fully appreciated the extent of Helena's efficiency, professionalism, and customer care when she went on annual leave. During her absence there was a noticeable difference in the level of service, which really highlighted the exceptional standard Helena had consistently provided. That said, I'm very pleased Helena was able to take a well-deserved break.

Helena is a real credit to IAM Sold. Her communication, attention to detail, dedication, and customer-focused approach helped make what could have been a difficult process a positive experience. Helena is a genuine asset to the business, and I would not hesitate to recommend her to anyone using the auction process. Helena, thank you in helping me navigate and finding my forever after home.

1 de setembro de 2026
Avaliação não solicitada
logotipo da iamsold

Resposta da iamsold

Hi Sky,

What an incredibly thoughtful review for Helena and congratulations on finding your forever home!

With this being your first auction purchase and the property going through the auction process three times, we can only imagine how important it was to have someone you could trust guiding you through it. It’s wonderful to hear that Helena brought calm and clarity to the journey, taking the time to listen, explain each step and make sure you always felt informed and supported.

The fact that you noticed such a difference while Helena was on leave really does speak volumes about the level of care and dedication she brought to your purchase. Being described as a genuine asset to the business is a fantastic compliment, and one we know will mean so much to her.

Thank you for taking the time to recognise Helena in such a special way. We’ll make sure she sees every word. Most importantly, we hope you’ll be incredibly happy in your new home and make many wonderful memories there.

Kind Regards,
Customer Experience Team

Avaliado com 5 de um total de 5 estrelas

Ema is a credit to your company

Ema is a credit to your company! Thoroughly recommend Ian’s old!

17 de setembro de 2026
Avaliação não solicitada
logotipo da iamsold

Resposta da iamsold

Hi Jennifer,

Thank you for giving Ema such a lovely mention! We’re proud to have her on the team and will make sure she sees your kind words.

Your recommendation of iamsold is really appreciated.

Kind Regards,
Customer Experience Team

Avaliado com 5 de um total de 5 estrelas

Very smooth experience buying a house…

Very smooth experience buying a house through Ian sold. Especially Moira-Rose Lazaro who helped us through the whole process with a very personal approach.

11 de setembro de 2026
Avaliação não solicitada
logotipo da iamsold

Resposta da iamsold

Hi Karen,

It’s lovely to hear that buying your home through iamsold was such a smooth experience.

We’re especially pleased Moira-Rose made the journey feel personal and supportive from start to finish. Having someone there who takes the time to guide you through each stage can make such a difference.

Thank you for your kind words, and congratulations on your new home!

Kind Regards,
Customer Experience Team

Avaliado com 5 de um total de 5 estrelas

A lovely team of people,Stephen was a…

A lovely team of people,Stephen was a gent and very understanding and professional,as was Nadine right to the end of the transaction so helpful,I would highly recommend iamsold ,never thought I would get there but I did with your support.

19 de julho de 2026
Avaliação não solicitada
logotipo da iamsold

Resposta da iamsold

Hi Zita,

It sounds like there were moments when the finish line felt a long way off, so we’re especially pleased Stephen and Nadine were there to support you through it. Hearing Stephen described as a gent is wonderful, and it’s great to know Nadine remained so helpful and supportive right through to the end of the transaction.

Thank you for trusting us to help you through the journey and for such a heartfelt recommendation. We’ll make sure Stephen and Nadine both see your kind words.

Kind Regards,
Customer Experience Team

Avaliado com 5 de um total de 5 estrelas

Tom Armitage was excellent from the start

Tom Armitage was excellent from the first phone call to go through the selling of the property at auction and was always updating us with everything he is a well informed person and made us understand everything from start until the property sold an excellent team member .

25 de agosto de 2026
Avaliação não solicitada
logotipo da iamsold

Resposta da iamsold

Hi Elaine,

What a fantastic review for Tom!

From that very first phone call right through to the successful sale, it sounds like Tom made sure you always understood what was happening and never felt out of the loop. His knowledge, regular updates and ability to explain everything in a straightforward way made a real difference to your experience.

Calling him an excellent team member is a lovely compliment, and we couldn’t agree more! Thank you for recognising Tom and for trusting us with your property sale.

Kind Regards,
Customer Experience Team

Avaliado com 5 de um total de 5 estrelas

I have been dealing with Heather from…

I have been dealing with Heather from Iamsold now for a few years and I have to say, she is an absolute star, professional and polite and certainly knows her market place, if you are looking to sell via auction, I don't think there would be anyone else I would want representing me, keep up the good work, MF

16 de setembro de 2026
Avaliação não solicitada
logotipo da iamsold

Resposta da iamsold

Good Morning,

After several years of working together, it’s clear Heather has earned your trust. We’re so pleased her market knowledge and courteous approach continue to make such a difference, and we’ll make sure she sees your lovely words.

Thank you for continuing to choose Heather and iamsold your support is very much appreciated.

Kind Regards,
Customer Experience Team

Avaliado com 4 de um total de 5 estrelas

Fraser

Fraser was always helpful if I had any questions & he always let me know as soon as there was any updates

2 de setembro de 2026
Avaliação não solicitada
logotipo da iamsold

Resposta da iamsold

Hi Mr Barton,

It’s lovely to hear Fraser was always on hand when you had questions and made sure you were kept updated as soon as anything changed.

That kind of reliable communication can make the whole process feel much easier, so we’re really pleased his support stood out to you.

Thank you for taking the time to recognise Fraser we’ll make sure your kind words are shared with him.

Kind Regards,
Customer Experience Team

Avaliado com 5 de um total de 5 estrelas

Auction Process

Very clear and helpful explanations throughout the process. Set realistic expectations. Overall, a professional approach.

16 de setembro de 2026
Avaliação não solicitada
logotipo da iamsold

Resposta da iamsold

Hi Miss Keane,

It’s great to hear you felt well informed and supported throughout the process.

Having clear explanations and knowing exactly what to expect can make everything feel much more straightforward, so we’re really pleased this stood out during your experience with us.

Thank you for recognising the team’s professional approach and for sharing your feedback.

Kind Regards,
Customer Experience Team

Avaliado com 5 de um total de 5 estrelas

Great and efficient customer service

Great and efficient customer service. Moira-Rose Lazaro was the person that kept in touch with me the most during the transaction. She was always quick in communicating any updates, answered to all my questions and supported me.
Really recommended.

16 de setembro de 2026
Avaliação não solicitada
logotipo da iamsold

Resposta da iamsold

Hi Yvonne,

It sounds like Moira-Rose was a real source of support throughout your transaction, and we’re so pleased you felt you could rely on her.

From keeping you updated to answering your questions and being there when you needed support, it’s lovely to hear how much her quick and attentive communication helped along the way.

Thank you for such a kind recommendation. We’ll make sure Moira-Rose knows how much you appreciated everything she did!

Kind Regards,
Customer Experience Team

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