I ordered 7-8 different hookah Tobaccos, all different brands and flavors. I’ve gotten to try out most of them already and they are top notch. Good quality and all are NOT EXPIRED which is very impor... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
2 of my e-hookahs exploded while charging for the first time prior to the the first use. I’ve tried calling customer service and online chat assistance without any success. The response by email seems... Ver mais
A empresa respondeu
I am from caribbean island St. Kitts and Neivs and recently ordered a hookah from Icon Shop. I was very impressed with the entire experience. The hookah arrived safely, was well-packaged, and the qua... Ver mais
A empresa respondeu
This hookah is amazing, also if you buy one don't forget to get the free gift it helps a ton. For flavors I highly recommend havanah and lemon pie those are my favorites. The shipping was fast and com... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de narguilé
- também em
- Tabacaria
Escrito pela empresa
The best online store to buy hookahs, shisha tobacco, coals, and hookah accessories. Our highest priority is customer satisfaction.
Informações de contato
Estados Unidos
- +1 (786) 903 3678
- hello@iconhookah.com
- iconhookah.com
3,9
Muito Bom
475 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 84% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great experience !
19 de julho de 2026
Avaliação não solicitada
Resposta da iconhookah.com
Thank you for your wonderful review!
We're thrilled to hear you had a great experience with us. Your support means a lot, and we truly appreciate you taking the time to share your feedback.
We look forward to serving you again soon!
Inefficient inventory
Offered product on website which was not in stock had to wait and reply for four days to email and had no idea about shipping regulations. At the end had to cancel my order.
28 de maio de 2026
Resposta da iconhookah.com
Thank you for your feedback. We're sorry your experience didn't meet your expectations.
While we do our best to keep our inventory updated, there are rare occasions when an item becomes unavailable due to high demand. We also apologize for the delay in responding to your email.
Regarding shipping regulations, international shipments are subject to the import laws and restrictions of the destination country, and unfortunately, these requirements can vary. We always try to provide the most accurate information available and assist our customers throughout the process.
Although we're sorry your order had to be canceled, we appreciate your feedback and will use it to improve both our inventory management and customer service.
Excellent product and service
I am from caribbean island St. Kitts and Neivs and recently ordered a hookah from Icon Shop. I was very impressed with the entire experience. The hookah arrived safely, was well-packaged, and the quality was exactly as advertised.
I highly recommend Icon Shop to anyone looking for quality hookah products. Thank you for the excellent service and product. I will definitely be ordering again.
27 de maio de 2026
Avaliação não solicitada
Resposta da iconhookah.com
Thank you so much for your wonderful review and for choosing Icon Shop all the way from St. Kitts and Nevis!
We're thrilled to hear that your hookah arrived safely and that you were happy with both the packaging and the quality of the product. We work hard to ensure every order arrives exactly as expected, no matter where in the world it's being shipped.
Your recommendation means a great deal to us, and we're grateful for your support. We look forward to serving you again on your next order.
Enjoy your hookah, and thank you for being part of the Icon Shop family!
2nd time
Again order to UK, amazing quality, quick despatch and delivery. Absolutely recommend.
23 de maio de 2026
Resposta da iconhookah.com
Thank you for coming back for a second order! We're delighted to hear that your experience with our UK delivery was just as positive the second time around. Fast dispatch, reliable delivery, and quality products are exactly what we strive for. We truly appreciate your recommendation and your continued support.
Seemless selling and smooth…
Seemless selling and smooth transactions. Great products available and a great variety.
20 de maio de 2026
Avaliação não solicitada
Resposta da iconhookah.com
Thank you for the wonderful feedback! We're glad to hear your experience was seamless from start to finish. Providing a smooth shopping experience, a great selection, and quality products is exactly what we strive for. We appreciate your support and look forward to serving you again.
Great service and products
2 de junho de 2026
Avaliação não solicitada
Resposta da iconhookah.com
Thank you for your support! We're so glad to hear you've had a great experience with both our products and service. We truly appreciate your business and look forward to serving you again in the future.
Resposta da iconhookah.com
Thank you for your kind words! We're glad we could help you find exactly what you were looking for. We appreciate your support and hope you continue to enjoy your shisha. We look forward to serving you again soon!
OK, it’s been
I love the company ordered twice. Everything came on time and quick.
27 de abril de 2026
Resposta da iconhookah.com
Thank you so much for your support! We're thrilled to hear that you've ordered from us twice and that both orders arrived quickly and on time.
We truly appreciate you being a part of the Rejuvia family, and we're grateful for the trust you've placed in us. Here's to many more restful nights ahead!
Great customer service and quick shipping!
Their process was very simple and efficient and the customer service were so nice! The product was exactly what was promised and shipping was so fast once ID and age was identified! Definitely will be ordering from them again!! 10/10!! ⭐
30 de abril de 2026
Avaliação não solicitada
Shipping time is a little bit long and the prices are kinda high for shipping
I love the Haybar vapes I just don’t like the wait time and the shipping time or the shipping prices and if you buy more than one, you should do a better deal a few bucks off isn’t much it’s too bad. I have to wait that long and you guys are so far away.
18 de abril de 2026
Customer service is great and shipping…
Customer service is great and shipping is fast.
3 de abril de 2026
Avaliação não solicitada
Had just what I needed and got it out…
Had just what I needed and got it out on time. They were also available to reach via email and helped me swap out a bowl and delivery address. Appreciate a company going above and beyond
26 de março de 2026
Avaliação não solicitada
Great investment
Support at all stages of delivery, transparency throughout the purchase process, and follow-up until the product arrives at my destination.
31 de março de 2026
Avaliação não solicitada
Good selection of products
Good selection of products, quick processing times and Shipping.
15 de março de 2026
Avaliação não solicitada
I like it,because it was fast delivered…
I like it,because it was fast delivered and like the Items, very convenient fot me to get them online
2 de março de 2026
Avaliação não solicitada
Resposta da iconhookah.com
Thank you for your kind feedback! 😊 We're glad to hear that your order arrived quickly and that you're happy with the items. It's great to know that ordering online was convenient for you. We truly appreciate your support and look forward to serving you again soon!
Great tabacoo and charcoal selections
Great tabacoo and charcoal selections , will purchase again
30 de janeiro de 2026
Resposta da iconhookah.com
Thank you so much for your kind feedback! 😊 We're really glad to hear that you enjoyed the tobacco and charcoal selection. We work hard to offer quality options for our customers, so it means a lot to know you had a great experience.
We truly appreciate your support and look forward to serving you again soon. If you ever need recommendations for new flavors or charcoal options, feel free to reach out—we’re always happy to help! 🔥
Resposta da iconhookah.com
Thank you so much! We truly appreciate your kind words.
We’re glad you’re happy with the quick delivery and the quality of our products. Looking forward to serving you again soon!
I love that are quick with the delivery…
I love that are quick with the delivery and also the product is good.
28 de janeiro de 2026
Resposta da iconhookah.com
Thank you so much! We’re happy to hear you love our quick delivery and that you’re enjoying the product. We truly appreciate your support!
The variety available in the store is a…
The variety available in the store is a beautiful thing
19 de janeiro de 2026
Resposta da iconhookah.com
Thank you so much! We’re really glad you appreciate the variety we offer. It means a lot to us — we’re always working to bring in the best selection possible for our customers.
The order #26995 had been placed on…
The order #26995 had been placed on 17/01/26 and it is still in transit without clear ETA for delivery
21 de janeiro de 2026
Resposta da iconhookah.com
Hi,
Thank you for reaching out regarding order #26995.
Please contact our customer support team directly so we can look into the tracking details and provide you with the most accurate update. We’ll be happy to assist you further.
Looking forward to helping you.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.