Ship from USA to Kenya Avaliações 

Shipment was sent over three months ago. To date nothing given. They overcharge and then make excuses. They said pay the additional charges and you get the parcel else it will take time to come out. Now the fourth month is starting and they still are not interested in shipping or delivering. These guys are crooks. I have since then had three other shipments from US delivered but not these guys. Keep using the excuse the goods are stuck in customs....but other companies manage to deliver.

Stress free shipping and remarkable communication system which notifies you both via email and traditional messaging.

Shipping medical equipment is a nightmare in Kenya but companies like these definitely make the job easier...

I had a pallet to be picked up from New Jersey and I'm happy with it's handling. Delivery is also very fast, 4 - 5 days on shipments sent on their own...

I have ordered many times from the US and they have always delivered within two to three weeks

They got back to me immediately after my query

Very good timelines. No fuss about the shipping process

Efficient. My order was delivered in time, and I'm satisfied with iMail's service.

Not very professional, but they definitely deliver on speed, which is most important in this case. There's room for improvement on customer service. Just because you're currently the cheapest and fastest doesn't mean you'll stay in the market forever, so improve on your customer service.

Package well received. Will use again

As for customer service, i have experienced the worst so far . My package has been delivered to their facility since 27th Dec 2022 , However , i have not heard from them since . i have tried all methods to contact them , but have recieved zero response .

Goosds are in safe hands. You receive everything as you ship it.

Large scale shippers who will deliver everything intact. No volumetric regardless of the volume of goods

Terrible shipping company. Items were to arrive 10 days ago. Still being taken in circles with the same old story of “arriving end of this week”

I had difficulty processing payments as the instructions in your Imail Kenya personal account requires one to make payment through Mpesa or DTB. Paybill completely didn't work. DTB worked only to be informed that at the present one is supposed to buy on his own and send the item to your shipping agents in US.

I was eventually supported to make purchase by one of your staff from the US end.

Very good people to work with. They ship almost everything and their timing is something anyone can work with. You can also ship perishables. It's pretty fast

The fastest shipping company in Kenya that I've experienced so far. I was using companies that take upto 6 weeks, but with iMail, 2 weeks and I have my packages. I'm really impressed

Fabulous and meticulous at what they do. My packages came very well packed. I also reweighed the goods and it was a match with a 0.05 error but that's nothing

Wonderful job. I just got my packages. We'll do business again