I am not sure why I am being asked to rate how you as a company did in a transaction that was completely done by me the consumer. I was sent a link to the product, put it in my basket, and entere... Ver mais
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Veja o que dizem as avaliações
Sales and support team are easy to talk with and address the issue or concern on time and accordingly. Delivery of the items is on time, given that its from Canada going to Philippines. Ordered items... Ver mais
A empresa respondeu
The support itself was good in the sense that it provided a solution. However, waiting three days for a response is simply too long.
Christina was very helpful, courteous and very polite. even though I was frustrated, she walked me through registering my business, place my order and I am very satisfied with her customer service. A... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We design, develop, and manufacture name tags, name badges, lapel pins, ID Cards, desk & door plates, and accessories. Our signature product is The Mighty Badge, a reusable system that includes easy to assemble name tags and badge printing software. Name tags that look professionally engraved but are printed in the comfort of your own office. Employee engagement is important, and we offer unique add-ons to showcase your team through lapel pins, badge talkers and medallions. We also offer desk signs and door signs with the same reusable option. Award winners of logo print quality, innovation has been a fundamental principle of Imprint Plus, and partnering with over 77,000 businesses worldwide, our products can help you save time, money and enhance your branding image.
Informações de contato
Unit 260 - 21320 Gordon Way, V6W 1J8, Richmond, BC, Canadá
- 1-800-563-2464
- customerservice@imprintplus.com
- imprintplus.com
4,6
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Easy to order
it was really easy to use the site, ordering was simple and quick.
9 de setembro de 2024
Resposta da Imprint Plus
Thank you so much for your feedback! We're thrilled to hear that you found our site easy to use and that the ordering process was quick and simple. If you ever need anything else, feel free to reach out—we're always here to help!
Great Service!
I sent a follow up email about an order and was given a quick response followed by fast action on shipping the order to us!
5 de setembro de 2024
Resposta da Imprint Plus
Thank you so much for your kind feedback! We’re glad to hear that you received a quick response and prompt shipping. Please note, if you don't receive updates a few days after placing an order through BirchStreet, feel free to contact us directly. We've been informed that BirchStreet has been experiencing some issues with their portal, and we’re more than happy to assist you with any concerns. We appreciate your understanding and support!
my contact Maria Bonfim was very…
my contact Maria Bonfim was very professional and responded quickly to my email.
9 de setembro de 2024
Resposta da Imprint Plus
Thank you so much for your kind words! We're thrilled to hear that Maria provided you with prompt and professional service. We always strive to offer the best support possible, and it's wonderful to know that Maria met your expectations. If you need any further assistance, don't hesitate to reach out. We're here to help!
Poor Customer Service Again
I encountered the same issue as before. On November 21, 2023, I posted a review about how my order was only processed after multiple inquiries and a phone call. Once again, I had to email to check if my order was processed, only to be told that they didn’t receive it due to a “system error.”
5 de setembro de 2024
Resposta da Imprint Plus
Thank you for your feedback, and we sincerely apologize for the continued inconvenience. It appears that the old email chain may be causing some issues with our system. Our IT team is actively investigating this to prevent it from happening again. In the meantime, could you kindly start a new email thread for any future inquiries or orders? This should help ensure that your messages are received without any problems. We greatly appreciate your patience and understanding as we work to resolve this matter.
Great service and fast response for new…
Great service and fast response for new orders :)
thank you!
3 de setembro de 2024
Resposta da Imprint Plus
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service and that your order was processed quickly. Your satisfaction is our top priority, and we're always here to help. If you need anything else, don’t hesitate to reach out. Thanks again!
The process was quick and user…
The process was quick and user friendly. It was a pleasure working with Maria Bonfim on this.
21 de agosto de 2024
Avaliação não solicitada
Resposta da Imprint Plus
Thank you for your kind words! We're thrilled to hear that you found the process quick and user-friendly. Maria Bonfim will be delighted to know that her assistance made your experience a pleasure. We look forward to working with you again in the future!
Great Customer Service
Malak was very helpful and supportive as she guided me through the ordering process
21 de agosto de 2024
Avaliação não solicitada
Resposta da Imprint Plus
Thank you for sharing your experience! We're glad to hear that Malak was helpful and supportive throughout your ordering process. She takes pride in providing excellent customer service, and your feedback will certainly make her day. We look forward to assisting you again in the future!
Great service
Maria was friendly and efficient and quickly helped me get access back to the site. Thank you Maria for the great service!
14 de agosto de 2024
Avaliação não solicitada
Resposta da Imprint Plus
Thank you for sharing your experience! We're thrilled to hear that Maria provided you with efficient and friendly service. We'll be sure to pass along your kind words to her. If you need any further assistance, please don't hesitate to reach out. Thanks for choosing us!
Quick service and delivery
7 de agosto de 2024
Resposta da Imprint Plus
Thank you for your review! We're thrilled to hear that you were satisfied with our quick service and delivery. Your positive feedback motivates us to keep providing efficient and reliable service. If there's anything else we can do for you, please don't hesitate to reach out!
Helpful
Drishti Srivastava was helpful with getting my templet and getting me started correctly. Thank you for your help.
13 de agosto de 2024
Avaliação não solicitada
Resposta da Imprint Plus
Thank you so much for your kind words! We're thrilled to hear that Drishti was able to assist you with your template and get you started on the right track. Providing excellent support is our top priority, and it’s great to know Drishti delivered that experience for you. If you need any further assistance, don't hesitate to reach out. We're here to help!
I emailed my quote and received an quote the same day
I emailed my quote and received the quote the same day. Once I verified the quote I placed the order, i received an email stating that the order was being processed. Within a few days I received a confirmation that the order had shipped. excellent service
6 de agosto de 2024
Resposta da Imprint Plus
Thank you so much for taking the time to share your experience! We’re thrilled to hear that you had a seamless and efficient process from quote to delivery. Our team is dedicated to providing excellent service, and it's wonderful to know that we met your expectations. If you need anything else in the future, we're always here to help. Thanks again for choosing us!
Simply wonderful...
...Maria Bonfim is wonderful to work with and very-very responsive!
Please give her my thanks!
9 de agosto de 2024
Avaliação não solicitada
Resposta da Imprint Plus
Thank you for your wonderful feedback! We’re delighted to hear that Maria Bonfim made such a positive impression with her responsiveness. We’ll be sure to pass along your thanks to her—she’ll be thrilled to hear it. If there’s anything else you need, we’re always here to help!
Agent Maria was very helpful and…
Agent Maria was very helpful and knowledgeable! Process was extremely efficient and pleasant. Thank you.
9 de agosto de 2024
Avaliação não solicitada
Resposta da Imprint Plus
Thank you so much for your kind words! We’re thrilled to hear that Maria provided you with the helpful and knowledgeable service you deserve. Efficiency and a pleasant experience are what we strive for, and it's wonderful to know we met your expectations. We'll be sure to share your feedback with Maria—she’ll be delighted to hear it. We look forward to assisting you again in the future!
Good Customer Service Maria Bonfim
Received an answer as soon as requested information
6 de agosto de 2024
Avaliação não solicitada
Resposta da Imprint Plus
Thank you!
Excellent service from Ashish I’m a…
Excellent service from Ashish I’m a repeat customer.
7 de agosto de 2024
Avaliação não solicitada
Resposta da Imprint Plus
Thank you!
Exceptional Customer Service
I normally do not take the time to complete surveys but your customer service rep, Maria Bonfim, was exceptional. Her patience with me is very much appreciated. I told her at the beginning of the phone conversation that I am old, don't like computers and the one I do have is SLOW... she walked me through every step and was so kind. I am in the retail business and customer service is the most important aspect of a company's reputation. I am so very grateful for her kindness.
6 de agosto de 2024
Resposta da Imprint Plus
Thank you so much for taking the time to share your experience with us. We are delighted to hear that Maria provided you with exceptional service. Your kind words and appreciation for her patience and kindness mean a lot to us.
At Imprint Plus, we strive to provide the best customer service, and it is wonderful to hear that Maria made a positive impact on your experience. We will make sure to pass along your compliments to her.
Thank you again for your feedback and for highlighting the importance of excellent customer service. We look forward to serving you again in the future.
They called me and emailed me to let me…
They called me and emailed me to let me know the order was ready. Great service!
6 de agosto de 2024
Resposta da Imprint Plus
Thank you!
Customer Service Representative is the BEST
My customer service representative, Malak Zahra, was just the absolute best. Exceptional care, and quick response to inquiries and questions.
1 de agosto de 2024
Resposta da Imprint Plus
Thank you!
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