We recently bought plasterboard and some insulation from this online shop. Normally I don't write reviews, but this time my experience exceeded all expectations. I called them on Friday to check if th... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
What helpful people! Special thanks to Loreta in the office . Her patience is exemplary. She is an asset to Insulation Wholesale. Driver rang when getting near . All safely off loaded , stored &... Ver mais
A empresa respondeu
We ordered a large amount of insulation for a renovation project we are working on. Lovely driver ,very helpful but only half the load. Company rectified it very quickly and the rest of it turned up t... Ver mais
A empresa respondeu
Perfect. Great prices that compete with all the industry specialist suppliers, and I buy in full artic loads direct from the manufacturers too! Returned to my business premises to find the pallets... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Insulation Wholesale is one of the largest specialist wholesalers in the UK. Our product range includes over 350 products such as PIR insulation boards, glass wool and acoustic insulation, polystyrene insulation and screeding products at low wholesale pricing and second to none customer service.
Informações de contato
Unit A, The Triton Centre, Weston Avenue, West Thurrock, RM20 3FN, Grays,Essex, Reino Unido
- 0203 318 7316
- support@insulationwholesale.co.uk
- insulationwholesale.co.uk
4,8
Excelente
934 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
First class service
Easy purchase experience at competitive prices.
Communication was first class.
Delivery was on time as advised and delivery driver was courteous and helpful.
Cannot fault the service I received !
15 de novembro de 2023
Resposta da Insulation Wholesale
Dear Martin,
Thank you so much for sharing your outstanding experience with us! We're thrilled to hear that your purchase experience was easy, and you found our prices competitive. It's fantastic that you also appreciated our first-class communication, on-time delivery, and the courteous and helpful demeanor of our delivery driver.
Your kind words mean a lot to us, and we're delighted that we could provide a service that met all your expectations.
Thank you for choosing us, and we look forward to serving you again in the future!
Best wishes,
Alina Merkul
Head of Supply Chain
There was good communication…
There was good communication throughout, helpful support.
14 de novembro de 2023
Resposta da Insulation Wholesale
Dear Stertian,
Thank you for taking the time to share your positive experience with us! We're delighted to hear that you found our communication to be good and our support helpful. Providing excellent service and support is a priority for us, and we're thrilled that we could meet your expectations.
We appreciate your feedback and look forward to the opportunity to serve you again in the future.
Thank you for choosing us!
Best wishes,
Alina Merkul
Head of Supply Chain
Quick easy service would use again
20 de novembro de 2023
Resposta da Insulation Wholesale
Dear Cam,
Thank you for taking the time to share your feedback! We're thrilled to hear that you found our service quick and easy. Your satisfaction is our priority, and we're delighted that we could meet your expectations.
We look forward to the opportunity to serve you again, and we appreciate your trust in choosing us.
Thank you for your support, and we can't wait to assist you again in the future!
Best wishes,
Alina Merkul
Head of Supply Chain
Delivered on time by a helpful driver
Delivered on time by a helpful driver. What more could I ask.
14 de novembro de 2023
Resposta da Insulation Wholesale
Dear Jon,
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that your delivery was on time and that our driver was helpful. Your satisfaction is our priority, and it's wonderful to know that we met your expectations.
We appreciate your business and look forward to serving you again in the future.
Once again, thank you for choosing us. We're here to help!
Best wishes,
Alina Merkul
Head of Supply Chain
Excellent
I was pleased with the range of products, quick delivery and condition of the product.
18 de novembro de 2023
Resposta da Insulation Wholesale
Dear Peter,
Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that you were pleased with the range of products, the quick delivery, and the condition of your purchase.
Our team works hard to curate a diverse and high-quality selection of products, and we're thrilled that you found it satisfying. Ensuring prompt and secure deliveries is a priority for us, and it's fantastic to know that our efforts are reflected in your experience.
Thank you again for choosing us. We look forward to serving you in the future!
Best wishes,
Alina Merkul
Head of Supply Chain
Resposta da Insulation Wholesale
Dear Marek,
Thank you for your positive review! We're thrilled to hear that our quick delivery and service met your expectations. Customer satisfaction is our priority, and we're delighted to know that we could provide you with the best service.
We appreciate your support and look forward to serving you again in the future.
Best wishes,
Alina Merkul
Head of Supply Chain
Resposta da Insulation Wholesale
Dear Teddi,
Thank you for your fantastic review! We're thrilled to hear that you had a great experience with our service, pricing, and delivery. Your positive feedback means a lot to us, and we're delighted that we could meet your expectations.
We appreciate your support and look forward to serving you again in the future.
Best wishes,
Alina Merkul
Head of Supply Chain
Communication is very good and quick
Communication is very good and quick. Prices can be better
14 de novembro de 2023
Resposta da Insulation Wholesale
Dear Koen Van Meurs,
Thank you for sharing your feedback with us. We're pleased to hear that you appreciate our quick and effective communication.
Unfortunately, our pricing is often influenced by the costs we incur from manufacturers and the current market conditions. While we strive to offer the best possible prices, we do recognise that there may be limitations in certain situations.
We appreciate your understanding and would like to assure you that we continually explore opportunities to enhance our offerings.
Thank you for choosing us, and we look forward to serving you in the future.
Best wishes,
Alina Merkul
Head of Supply Chain
Very helpful team and competitive…
Very helpful team and competitive prices.
Delivered when advised and notified as requested.
10 de novembro de 2023
Resposta da Insulation Wholesale
Dear Danny,
Thank you so much for your kind words! We're thrilled to hear that you found our team very helpful and our prices competitive. Ensuring customer satisfaction is our top priority, and we're pleased to have met your expectations.
It's great to know that our delivery process, including the advised timeline and notifications, contributed to a positive experience for you.
We appreciate your support and look forward to serving you again in the future.
Best wishes,
Alina Merkul
Head of Supply Chain
Good company arrived in good time
Good company arrived in good time and no issues with boards.
7 de novembro de 2023
Resposta da Insulation Wholesale
Dear Christopher,
Thank you for taking the time to share your positive experience with us! We're delighted to hear that your order arrived in good time and that you had no issues with the boards. Ensuring a smooth and timely delivery, as well as providing quality products, are top priorities for us.
We appreciate your business and look forward to serving you again in the future.
Best wishes,
Alina Merkul
Head of Supply Chain
Resposta da Insulation Wholesale
Dear Alex,
Thank you so much for taking the time to share your positive experience with us!
We're thrilled to hear that you found our prices reasonable and that our delivery met your expectations. Customer satisfaction is our top priority, and we're delighted to know that we were able to provide you with a quick and efficient service.
We appreciate your support and look forward to serving you again in the future.
Best wishes,
Alina Merkul
Head of Supply Chain
Good service all round
Good service all round. Communication was good, price was better than Travis and elsewhere. Delivery driver was really helpful. Will use again.
9 de novembro de 2023
Resposta da Insulation Wholesale
Dear Gary,
Thank you for your positive review!
We are delighted to hear that you experienced good service all around. It is great to know that our communication, pricing, and the assistance provided by our delivery driver met your expectations.
If you ever have more needs or if there is anything else we can assist you with, please feel free to reach out. We appreciate your feedback and look forward to serving you again in the future!
Best wishes,
Alina Merkul
Head of Supply Chain
Excellent service
Excellent service. Prompt delivery as promised. Driver helped bring insulation indoors. +++++
7 de novembro de 2023
Resposta da Insulation Wholesale
Dear Uwe,
Thank you so much for your fantastic review! We're thrilled to hear that you had an excellent experience with our service. Prompt delivery is a top priority for us, and we're delighted that we could meet your expectations.
It's great to know that our driver went the extra mile to help bring the insulation indoors. Customer satisfaction is our ultimate goal, and feedback like yours motivates us to continue providing top-notch service.
We appreciate your business and the five-star rating! Thank you for choosing us, and we look forward to serving you again.
Best wishes,
Alina Merkul
Head of Supply Chain
Resposta da Insulation Wholesale
Dear Jon,
Thank you so much for taking the time to share your positive experience with our delivery service! We are delighted to hear that your delivery arrived on time and that our driver was efficient and polite. Customer satisfaction is our top priority, and we are thrilled that we could meet your expectations.
We greatly appreciate your feedback, as it motivates us to continue providing excellent service. We value your input and look forward to serving you again in the future.
Thank you for choosing us, and we hope to have the pleasure of serving you again soon!
Best wishes,
Alina Merkul
Head of Supply Chain
Flexibility in arranging delivery and helpful staff
Flexibility in arranging delivery, and very helpful telephone staff and delivery driver
6 de novembro de 2023
Resposta da Insulation Wholesale
Dear David,
Thank you for sharing your positive experience with us!
We are delighted to hear that our flexibility in arranging delivery, along with the helpfulness of our telephone staff and delivery driver, contributed to your satisfaction. Providing excellent service is our priority, and we appreciate your acknowledgement.
If there's anything else we can assist you with, please feel free to reach out.
We look forward to serving you again in the future!
Best wishes,
Alina Merkul
Head of Supply Chain
Very helpful
Great price, even better than eBay. Good communication about delivery and helpful friendly delivery driver.
30 de outubro de 2023
Resposta da Insulation Wholesale
Dear George,
Thank you so much for your fantastic review!
We are thrilled to hear that you found our prices competitive and our service exceptional. Good communication and a helpful, friendly delivery experience are key aspects we strive for, and it is rewarding to know we met your expectations.
If you ever have more needs or if there is anything else we can assist you with, please feel free to reach out. We appreciate your feedback and look forward to serving you again in the future!
Best wishes,
Alina Merkul
Head of Supply Chain
Just what I needed
31 de outubro de 2023
Resposta da Insulation Wholesale
Dear Darren,
Thank you for taking the time to leave a positive review!
We are thrilled to hear that our product was just what you needed. Customer satisfaction is our top priority, and we are glad to have met your expectations.
If you ever have more needs or if there's anything else we can assist you with, please feel free to reach out. We appreciate your feedback and look forward to serving you again in the future!
Best wishes,
Alina Merkul
Head of Supply Chain
Perfect team costumer service
4 de novembro de 2023
Resposta da Insulation Wholesale
Dear Peter,
Thank you for your kind words!
We are thrilled to hear that you had a perfect experience with our customer service team. Providing excellent service is our top priority, and we are delighted to know that our team met your expectations.
If you have any more feedback or if there's anything else we can assist you with, please feel free to let us know. We appreciate your support and look forward to serving you again in the future!
Best wishes,
Alina Merkul
Head of Supply Chain
Quick and excellent service
2 de novembro de 2023
Resposta da Insulation Wholesale
Dear Cheryl,
Thank you for your kind words! We're thrilled to hear that you experienced quick and excellent service. Your satisfaction is our priority, and we're delighted that we could meet your expectations.
If you ever have any more requirements in the future, please feel free to reach out. We're here to ensure your experience with us remains positive.
Thank you for choosing us, and we look forward to serving you again.
Best wishes,
Alina Merkul
Head of Supply Chain
Let me order and pay before letting me…
Let me order and pay before letting me know that they didn't actually have the size I had ordered. However, delivery and coms were good
30 de outubro de 2023
Resposta da Insulation Wholesale
Dear Simon,
We sincerely apologise for any inconvenience you experienced with your order.
Our intention is to provide a seamless shopping experience, and we understand that the availability issue you encountered was frustrating. Please know that our stock is live, and we make every effort to keep it accurate in real time. We appreciate your feedback, and we are glad to hear that you found our delivery and communication to be good. Your comments help us to continually improve our services.
If you have any further questions or need assistance in the future, please feel free to reach out. Thank you for your understanding, and we hope to serve you better in the future.
Best wishes,
Alina Merkul
Head of Supply Chain
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.