We recently bought plasterboard and some insulation from this online shop. Normally I don't write reviews, but this time my experience exceeded all expectations. I called them on Friday to check if th... Ver mais
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What helpful people! Special thanks to Loreta in the office . Her patience is exemplary. She is an asset to Insulation Wholesale. Driver rang when getting near . All safely off loaded , stored &... Ver mais
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We ordered a large amount of insulation for a renovation project we are working on. Lovely driver ,very helpful but only half the load. Company rectified it very quickly and the rest of it turned up t... Ver mais
A empresa respondeu
Perfect. Great prices that compete with all the industry specialist suppliers, and I buy in full artic loads direct from the manufacturers too! Returned to my business premises to find the pallets... Ver mais
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Detalhes da empresa
Escrito pela empresa
Insulation Wholesale is one of the largest specialist wholesalers in the UK. Our product range includes over 350 products such as PIR insulation boards, glass wool and acoustic insulation, polystyrene insulation and screeding products at low wholesale pricing and second to none customer service.
Informações de contato
Unit A, The Triton Centre, Weston Avenue, West Thurrock, RM20 3FN, Grays,Essex, Reino Unido
- 0203 318 7316
- support@insulationwholesale.co.uk
- insulationwholesale.co.uk
4,8
Excelente
934 avaliações
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Resposta da Insulation Wholesale
Dear Justin,
Thank you for taking the time to share your feedback! We're delighted to hear that your experience with us was excellent, from the ease of ordering to the quick delivery. Customer satisfaction is our top priority, and we're thrilled to have met your expectations.
We appreciate your positive review and look forward to serving you again.
Best Wishes,
Alina Merkul
Head of Supply Chain
Very good thanks
3 de janeiro de 2024
Resposta da Insulation Wholesale
Dear Jim,
Thank you for your positive feedback! We're thrilled to hear that you had a very good experience with us.
Your satisfaction is important to us, and we appreciate your support. We look forward to serving you again in the future.
Best Wishes,
Alina Merkul
Head of Supply Chain
Resposta da Insulation Wholesale
Dear Paul,
Thank you for sharing your positive experience with us!
We are thrilled to hear that your order arrived promptly, even though you placed it late in the day. Our team works hard to ensure timely deliveries, and it's rewarding to know that we could meet your expectations.
If there's anything more we can do for you, or if you have any further feedback to share, please feel free to let us know. Thank you for choosing us, and we look forward to serving you again!
Best wishes,
Alina Merkul
Head of Supply Chain
Great choice of products
Great choice of products and even though our first choice wasn’t in stock the alternative provided was fine.
30 de novembro de 2023
Resposta da Insulation Wholesale
Dear Fenella,
Thank you for your positive review! We're delighted to hear that you found our product selection to be great and that our team was able to offer a suitable alternative when your first choice wasn't in stock. Providing flexible solutions to meet our customers' needs is important to us, and we're glad that you were satisfied with the alternative provided.
We appreciate your business and the time you took to share your feedback.
Best Wishes,
Alina Merkul
Head of Supply Chain
Quick and efficient
18 de dezembro de 2023
Resposta da Insulation Wholesale
Dear Charlie,
Thank you for taking the time to share your feedback! We're delighted to hear that you found our service to be quick and efficient. Providing a seamless and efficient experience is something we strive for, and it's great to know we've met your expectations.
Thanks again for choosing us. We look forward to serving you again in the future.
Best Wishes,
Alina Merkul
Head of Supply Chain
Great service
11 de dezembro de 2023
Resposta da Insulation Wholesale
Dear Boodwantee,
Thank you so much for your positive review! We're thrilled to hear that you had a great experience with our service. Providing excellent service to our customers is our priority, and we're delighted that we could meet your expectations.
Thanks again for choosing us. We look forward to serving you again in the future!
Best Wishes,
Alina Merkul
Head of Supply Chain
Resposta da Insulation Wholesale
Dear Faisal,
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service and hassle-free delivery. Providing a seamless and stress-free process for our customers is a top priority for us, and we're delighted to have met your expectations.
Your satisfaction is important to us, and we appreciate your support.
Thanks again for choosing us! We look forward to serving you again in the future.
Best Wishes,
Alina Merkul
Head of Supply Chain
10/10 service
Don’t usually leave reviews but this outfit deserves it.
10/10 service.
Quick despatch , good communication pleasure to deal with 👍👍
17 de dezembro de 2023
Resposta da Insulation Wholesale
Dear Ray,
Thank you so much for taking the time to leave such a fantastic review! We greatly appreciate your kind words and are thrilled to hear that you had a 10/10 experience with our service.
It's wonderful to know that our quick dispatch and communication met your expectations. Providing a seamless and enjoyable experience for our customers is our goal, and we're delighted to have achieved that for you.
Your feedback means a lot to us, and we are truly grateful for your support.
Thank you once again for choosing us and for sharing your positive experience.
Best Wishes,
Alina Merkul
Head of Supply Chain
Poor service.
15 de dezembro de 2023
Resposta da Insulation Wholesale
Dear Mohammed,
We are sorry to hear that the service we provided did not meet your expectations.
After conducting further investigation, I can confirm that we delivered your order successfully and on the date you requested.
If you would like to provide us with additional information, we will be more than happy to assist you and work towards resolving the issue. Please feel free to email us at support@insulationwholesale.co.uk.
Best Wishes,
Alina Merkul
Head of Supply Chain
Quick to respond
Quick to respond. Knew the products. Good products.
Delivered on time.
14 de dezembro de 2023
Resposta da Insulation Wholesale
Dear Alan,
Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you found our team quick to respond, knowledgeable about our products, and that you are satisfied with the quality.
Ensuring timely delivery is a key aspect of our commitment to customer service, and we're pleased to hear that your order was delivered on time.
We appreciate your business and look forward to serving you again in the future.
Thank you for choosing us!
Best Wishes,
Alina Merkul
Head of Supply Chain
Job lot of insulation
We ordered a large amount of insulation for a renovation project we are working on. Lovely driver ,very helpful but only half the load. Company rectified it very quickly and the rest of it turned up the next day. Good price . I would use this company again and wouldn't hesitate to recommend.
14 de dezembro de 2023
Resposta da Insulation Wholesale
Dear Susan,
Thank you for taking the time to share your feedback with us. We sincerely appreciate your understanding and patience regarding the partial delivery of insulation. We apologise for any inconvenience caused and are grateful for your positive acknowledgment of a quick resolution.
We're delighted to hear that the rest of the order arrived promptly the next day and that you found our driver to be lovely and very helpful. Ensuring a smooth and efficient process is essential to us, and we're pleased we could rectify the situation swiftly.
Your recommendation means a lot to us, and we look forward to the opportunity to serve you again for any future projects.
Thank you for choosing us!
Best Wishes,
Alina Merkul
Head of Supply Chain
Exactly what I needed and delivered…
Exactly what I needed and delivered ahead of time arranged.
13 de dezembro de 2023
Resposta da Insulation Wholesale
Dear John,
Thank you for taking the time to share your positive experience with us! We're thrilled to hear that the items you ordered were exactly what you needed and that our delivery exceeded your expectations by arriving ahead of the arranged time.
We value your business and look forward to serving you again in the future.
Thank you for choosing us!
Best Wishes,
Alina Merkul
Head of Supply Chain
Good quick service
Deal a lot on Internet for building materials this is the best so far get conformation quickly and deliver date the same day. Would recommend some items are a little bit expensive but worth paying a bit more for good quick service
13 de dezembro de 2023
Resposta da Insulation Wholesale
Dear James,
Thank you for taking the time to share your feedback with us! We're thrilled to hear that you consider our service the best among your experiences with various online building material providers. Your satisfaction is our priority, and we're delighted that you appreciate the quick confirmation and same-day delivery.
We appreciate your honesty regarding the pricing of some items. We understand the importance of value for money, and we're glad to know that you find our good and quick service worth the investment.
Thank you for recommending us, and we look forward to serving you again in the future!
Best Wishes,
Alina Merkul
Head of Supply Chain
Delivery driver was brilliant
Delivery driver was brilliant; he helped me carry 16 sheets of plasterboard into my house.
13 de dezembro de 2023
Resposta da Insulation Wholesale
Dear Anthony,
Thank you so much for taking the time to share your positive experience with our delivery service! We're delighted to hear that our delivery driver went above and beyond to assist you.
We appreciate your business and look forward to serving you again in the future.
Thank you for choosing us!
Best Wishes,
Alina Merkul
Head of Supply Chain
Resposta da Insulation Wholesale
Dear Philip,
Thank you for taking the time to share your feedback! We're delighted to hear that you appreciated the good price and prompt delivery of your order. Providing cost-effective solutions and ensuring timely delivery are integral to our commitment to customer satisfaction.
We appreciate your business and look forward to serving you again.
Best Wishes,
Alina Merkul
Head of Supply Chain
Great from start to finish and in record time.
From finding you on the internet to the phone call for advice this was just so easy and very helpful. Best of all my order came in a couple of days what great service. All in all very welcome change to some Companies who forget that they need customers to exist.
11 de dezembro de 2023
Resposta da Insulation Wholesale
Dear Ginette,
Thank you for sharing your experience with us! We're thrilled to hear that your journey from discovering us online to seeking advice over the phone was easy and helpful. Providing excellent service, both in terms of convenience and support, is a top priority for us.
We truly appreciate your kind words, and we understand the importance of valuing our customers.
We look forward to serving you again in the future.
Best Wishes,
Alina Merkul
Head of Supply Chain
Online insulation order
Easy ordering process, delivery pricey but still cheaper overall than local merchants.
Quality product and delivered quickly. Would recommend.
11 de dezembro de 2023
Resposta da Insulation Wholesale
Dear Shaun,
Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our ordering process easy and that you received your products quickly.
It's fantastic to know that you found our products to be of high quality. We strive to offer reliable and top-notch items to our customers.
We appreciate your recommendation and your business. We look forward to serving you again.
Best Wishes,
Alina Merkul
Head of Supply Chain
Very friendly driver
Very friendly driver, even gave a hand to offload the insulation panels.
4 de dezembro de 2023
Resposta da Insulation Wholesale
Dear Marius,
Thank you for sharing your positive experience with us! We're delighted to hear that our driver went the extra mile and was very friendly with assisting offloading the insulation panels.
We strive to provide excellent service, and it's rewarding to know that our team's efforts are appreciated by our valued customers like you.
We appreciate your business and look forward to serving you again in the future.
Best Wishes,
Alina Merkul
Head of Supply Chain
Prompt delivery of order at a good price.
Prompt delivery of order at a good price. Extremely helpful delivery driver.
7 de dezembro de 2023
Resposta da Insulation Wholesale
Dear David,
Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you received your order promptly at a good price.
Our team takes pride in providing efficient service, and it's wonderful to know that our delivery driver was extremely helpful.
We appreciate your business and look forward to serving you again in the future.
Best Wishes,
Alina Merkul
Head of Supply Chain
Excellent service and delivery.
5 de dezembro de 2023
Resposta da Insulation Wholesale
Dear Ian,
Thank you for taking the time to leave us a review!
We're delighted to hear that you had an excellent experience with our service and delivery.
Customer satisfaction is our top priority, and it's always rewarding to receive positive feedback. We value your business and look forward to the opportunity to serve you again.
Best Wishes,
Alina Merkul
Head of Supply Chain
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