The customer service person was very helpful and friendly, and she understood what I needed. In fact, she guided me through the process, which made the transaction very easy and stress-free .
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Very patient, always gives reminders, even when I still miss the dates, helps me get current again, has been helpful when I need to add or remove devices, or treatments. 💯 good service always.
A empresa respondeu
I was helped all the way through the online application process by Hillary on the phone. She was courteous, friendly and helpful. This is why I have rated you 5 stars. I don't feel I would have been... Ver mais
A empresa respondeu
My phone call was answered promptly. The young lady who answered was most courteous and she was patient and understanding. I had a relatively complex problem which took about 15mins to sort out. This... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
insurance.com.au is designed to simplify buying and managing insurance online, so finding the right policy is easy. Get on with life knowing you have quality cover all in one place. insurance.com.au offers Business, Travel, Pet and Health insurance, with more products coming soon! Go to insurance.com.au to get a quick and easy quote today or call our friendly support team on 1300 468 730. insurance. Done. Tick!
Informações de contato
Level 2, 696 Bourke Street, 3000, Melbourne, Austrália
- 1300 468 730
- support@insurance.com.au
- insurance.com.au
4,7
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da insurance.com.au
Hi Suet,
Thank you for the review. We are glad to hear you had a quick and easy experience with insurance.com.au.
Resposta da insurance.com.au
Hi Katie,
Thank you for the great review. We are glad to hear your renewal went well.
Rep professional helpful clear
Rep answered my questions clearly, very polite & professional.
7 de julho de 2026
Resposta da insurance.com.au
Hi Jennifer, Thanks for your review! We're glad our team could provide the support you needed.
Brilliantly followed up
Brilliantly followed up
Reminded me then followed up when I didn’t realise their email was the approved policy, reminding me again via text. Brilliant. Thank you 🙏
14 de julho de 2026
Resposta da insurance.com.au
Hi there, Thank you for your wonderful feedback. We're glad our team and communications could help make the process as straightforward as possible. We appreciate your support.
Quick response and thorough follow‑up
Quick response and thorough follow‑up. Clear, professional communication. Appreciate your help, Reign.
7 de julho de 2026
Resposta da insurance.com.au
Hi Julio,
Thank you for the great review. We are glad Reign was able to provide helpful and professional assistance; that's what we are all about at insurance.com.au.
Resposta da insurance.com.au
Hi Denise,
Thank you for the great review. We are glad you had a quick experience with insurance.com.au, that's what we are all about.
Always helpful and efficient
13 de julho de 2026
Resposta da insurance.com.au
Hi Maurice,
Thank you for the great review. We are glad you had an efficient experience with insurance.com.au.
Resposta da insurance.com.au
Hi Le, Thank you for the great review. We are glad you had an easy and quick experience with insurance.com.au.
Easy to apply online
Easy to apply online.
Great price and possibility to cover several modalities.
6 de julho de 2026
Resposta da insurance.com.au
HI Kristina,
Thank you for the great review. We are glad you had an easy and affordable experience with insurance.com.au.
Quick and thorough response
5 de julho de 2026
Resposta da insurance.com.au
Hi Tijana,
Thanks for your review! We're glad our team could provide prompt assistance.
Easy navigation for self service
Easy navigation for self service, quick registration. Not a lot of paperwork required, easy to make payments.
11 de julho de 2026
Resposta da insurance.com.au
Hi Lucretia,
Thank you for your review. We aim to make arranging insurance as simple and convenient as possible, so it's great to hear you found the process easy to navigate.
Resposta da insurance.com.au
Hi Vanessa, Thank you for your feedback. We're pleased to hear you found our information clear and informative.
Resposta da insurance.com.au
Hi Nigel, Thanks for your review! We're glad you found arranging your insurance simple and were able to choose the cover that suited your needs.
Resposta da insurance.com.au
Hi Samantha,
Thank you for your feedback. We're pleased to hear you found the application process quick and easy.
Easy process and free insurance is a…
Easy process and free insurance is a huge help
1 de julho de 2026
Resposta da insurance.com.au
Hi Amy,
Thanks for your review! We're glad you found the process straightforward and that the complimentary insurance has been helpful.
Resposta da insurance.com.au
Hi David, Thanks for your great review. We are glad you had a quick and easy experience with insurance.com.au.
Was fast with confirming my insurance…
Was fast with confirming my insurance when I had been delayed in renewing.
1 de julho de 2026
Resposta da insurance.com.au
HI Natalie, Thank you for your review. Providing timely support is important to us, so it's great to hear we could assist you with your renewal.
Seamless assistance.
8 de julho de 2026
Resposta da insurance.com.au
Hi Janet,
Thank you for the 5-stars. We are glad you had a good experience with insurance.com.au.
Very simple process to update/amend a…
Very simple process to update/amend a policy.
8 de julho de 2026
Resposta da insurance.com.au
Hi Craig,
Thank you for the great review. We are glad you had a positive experience with insurance.com.au.
I had a complaint made by a patient's…
I had a complaint made by a patient's mother in 2021 over one line in his assessment report. I keep getting told that my application cannot be processed immediately and someone will get back to me. I find this to be frankly quite annoying.
6 de julho de 2026
Resposta da insurance.com.au
Hi Aneeta,
Thank you for taking the time to share your feedback. We understand delays can be frustrating, particularly when you are waiting for an update. Some applications do require additional review, but we appreciate your comments and would welcome the opportunity to discuss your experience further. Please contact us on 1300 468 730 or support@insurance.com.au.
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