The customer service person was very helpful and friendly, and she understood what I needed. In fact, she guided me through the process, which made the transaction very easy and stress-free .
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Very patient, always gives reminders, even when I still miss the dates, helps me get current again, has been helpful when I need to add or remove devices, or treatments. 💯 good service always.
A empresa respondeu
I was helped all the way through the online application process by Hillary on the phone. She was courteous, friendly and helpful. This is why I have rated you 5 stars. I don't feel I would have been... Ver mais
A empresa respondeu
My phone call was answered promptly. The young lady who answered was most courteous and she was patient and understanding. I had a relatively complex problem which took about 15mins to sort out. This... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
insurance.com.au is designed to simplify buying and managing insurance online, so finding the right policy is easy. Get on with life knowing you have quality cover all in one place. insurance.com.au offers Business, Travel, Pet and Health insurance, with more products coming soon! Go to insurance.com.au to get a quick and easy quote today or call our friendly support team on 1300 468 730. insurance. Done. Tick!
Informações de contato
Level 2, 696 Bourke Street, 3000, Melbourne, Austrália
- 1300 468 730
- support@insurance.com.au
- insurance.com.au
4,7
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Professional Indemnity Insurance
This year, it has been a simpler platform to negotiate. In the past, it was cumbersome.
30 de junho de 2026
Resposta da insurance.com.au
Hi Bernard, we are pleased to hear you found the platform simpler to use this year. The team is always looking for ways to improve the experience for our customers, so we appreciate you sharing your thoughts.
Ease of process
30 de junho de 2026
Resposta da insurance.com.au
Hi Tejashree,
Thank you for the great review. We are glad to hear you had an easy process with insurance.com.au.
I have the coverage I want and I've…
I have the coverage I want and I've never had a difficulty.
30 de junho de 2026
Resposta da insurance.com.au
Hi Cheryl,
Thank you for the great review. We are glad you had a good experience and never had any difficulty with insurance.com.au.
Resposta da insurance.com.au
Hi Shane,
Thank you for the great review. We are glad to hear you had an easy and convenient experience with insurance.com.au.
Very friendly and helpful on the phone…
Very friendly and helpful on the phone consultant
6 de julho de 2026
Resposta da insurance.com.au
Hi Beate,
Thank you for the review. We are glad the team could assist and provide a great experience for you.
Resposta da insurance.com.au
Hi there,
Thank you for the lovely review. We are glad you to hear you had a quick and simple experience renewing.
The customer service was excellent
The customer service was excellent, she was patient and informed.
6 de julho de 2026
Resposta da insurance.com.au
Hi Ruth,
Thank you for the great review. We are glad to hear Jona could assist you and that you found the service excellent.
My onboarding transaction was seamless…
My onboarding transaction was seamless and straightforward. The staff who attended to me was courteous and professional.
6 de julho de 2026
Resposta da insurance.com.au
Hi Israel,
Thank you for the great review. We are glad to hear you had a positive customer experience with insurance.com.au.
Prompt assistance with my application.
4 de julho de 2026
Resposta da insurance.com.au
Hi Gwendolyn,
Thank you for the review. We are glad you had a good experience with insurance.com.au.
Resposta da insurance.com.au
Hi there,
Thank you for the review. We are glad you had a good experience with insurance.com.au.
Resposta da insurance.com.au
Hi Delrae,
Thank you for the review. We are glad to hear you had a quick and easy experience on insurance.com.au.
The ease and assurance
Very easy to navigate and renew insurance, happy with the coverage.
3 de julho de 2026
Resposta da insurance.com.au
Hi Bronwen,
Thank you for your lovely review. We are glad to hear you had an easy time renewing with insurance.com.au.
Resposta da insurance.com.au
Hi Lea, Thank you for your kind feedback. We're pleased to hear you received a quick response and found our cover affordable. We appreciate your support.
Resposta da insurance.com.au
Hi Elizabeth,
Thank you for the feedback. We are glad Charie could provide helpful assistance.
Resposta da insurance.com.au
Hi Michele,
Thank you for the great review. We are glad you had an easy experience with insurance.com.au.
Stop sending me reminders when I’ve…
Stop sending me reminders when I’ve chosen a policy with you - it’s just not the one up for renewal- just update your system. It’s not that hard these days to get it right
27 de junho de 2026
Resposta da insurance.com.au
Hi Jane, Thank you for taking the time to share your feedback. We're sorry for the frustration caused by the renewal reminders. Your comments have been shared with the team as we continue to review and improve our processes.
quite easy to renew online with clear…
quite easy to renew online with clear concise questions to eliminate doubt.
27 de junho de 2026
Resposta da insurance.com.au
Hi there,
Thank you for the great review. We are glad to hear you had an easy experience renewing with insurance.com.au.
!!!!!!!!!!!
26 de junho de 2026
Resposta da insurance.com.au
Hi Julian.
Thank you for your review!!!!!!!!
Easy and fast
25 de junho de 2026
Resposta da insurance.com.au
Hi Verona,
Thank you for the great review. We are glad to hear you had an easy and quick experience with insurance.com.au.
The lady I spoke to was very helpful in…
The lady I spoke to was very helpful in assisting me.
Thank you
Kind regards
Sandra Marlick
30 de junho de 2026
Resposta da insurance.com.au
Hi Sandra,
Thank you for your lovely review. We're pleased to hear you received helpful service from Jona. We appreciate you taking the time to share your experience.
A Experiência Trustpilot
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