The customer service person was very helpful and friendly, and she understood what I needed. In fact, she guided me through the process, which made the transaction very easy and stress-free .
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Veja o que dizem as avaliações
Very patient, always gives reminders, even when I still miss the dates, helps me get current again, has been helpful when I need to add or remove devices, or treatments. 💯 good service always.
A empresa respondeu
I was helped all the way through the online application process by Hillary on the phone. She was courteous, friendly and helpful. This is why I have rated you 5 stars. I don't feel I would have been... Ver mais
A empresa respondeu
My phone call was answered promptly. The young lady who answered was most courteous and she was patient and understanding. I had a relatively complex problem which took about 15mins to sort out. This... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
insurance.com.au is designed to simplify buying and managing insurance online, so finding the right policy is easy. Get on with life knowing you have quality cover all in one place. insurance.com.au offers Business, Travel, Pet and Health insurance, with more products coming soon! Go to insurance.com.au to get a quick and easy quote today or call our friendly support team on 1300 468 730. insurance. Done. Tick!
Informações de contato
Level 2, 696 Bourke Street, 3000, Melbourne, Austrália
- 1300 468 730
- support@insurance.com.au
- insurance.com.au
4,7
Excelente
2 mil avaliações
Pede aos clientes que avaliem
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Taking out the policy was easy to do online, the form not difficult to complete
All the information I needed to know was clear, the rate was very competitive and the form easy to complete.
16 de junho de 2026
Resposta da insurance.com.au
Hi Ann, Thank you for your review. It's great to hear you found arranging your policy online simple and easy to navigate. We appreciate you choosing insurance.com.au.
Great communication
The option to leave a question and have a quick and clear response is great.
22 de junho de 2026
Resposta da insurance.com.au
Hi Katherine, Thank you for your feedback. Providing clear communication is something we strive for, so it's wonderful to hear this was reflected in your experience.
Resposta da insurance.com.au
Hi Deepa, Thanks for your review! We're pleased you had a quick and easy experience with insurance.com.au.
A third of the cost of other…
A third of the cost of other professional indemnity insurance quotes I was given. Extremely easy to purchase.
23 de junho de 2026
Resposta da insurance.com.au
Hi Marianne, Thank you for taking the time to leave a review. We're pleased to hear you found our cover competitively priced and the purchasing process straightforward. We appreciate you choosing insurance.com.au.
Resposta da insurance.com.au
Hi Elizabeth,
Thank you for the great review. We aim to make renewals straightforward while offering competitive pricing, so it's wonderful to hear this was your experience.
Great Company
Been with Insurance.com.au (previously Insurance House) for years and find them affordable and coverage exceptional. My renewal this year included cyber insurance, which in this era, is so important.
16 de junho de 2026
Resposta da insurance.com.au
Hi Corrine,
Thank you for your kind review and your support over the years. At insurance.com.au, we strive to provide comprehensive cover and great value, so it's wonderful to hear this reflected in your experience.
Easy process and friendly quick email…
Easy process and friendly quick email response to my question
21 de junho de 2026
Resposta da insurance.com.au
Hi Lara,
We are glad you had a nice experience with our customer service team at insurance.com.au. Thank you for the great review.
Policy renewal
I just renewed my policy for the coming year. It was easy to get a quote. There was a query on something in the policy and the contact was prompt and professional.
15 de junho de 2026
Resposta da insurance.com.au
Hi Jennifer,
Thank you for the great review. We are glad your renewal went well, and our customer service team was helpful and professional.
Resposta da insurance.com.au
Hi Adi,
Thank you for your review. We are glad to hear you had an easy experience with insurance.com.au.
It was quick and easy to renew
15 de junho de 2026
Resposta da insurance.com.au
Hi Catherine, Thank you for the review. We are glad to hear you had quick and easy experience with insurance.com.au.
Easy registration and payment
Easy registration and payment. I haven't had a claim so I cant speak on the claims process.
14 de junho de 2026
Resposta da insurance.com.au
HI Susan, Thank you for your feedback. We're pleased to hear setting up your policy was simple, and we appreciate your support.
Outstanding service and great value
I've never been more impressed with an insurance provider. The entire process was straightforward and easy to navigate, and when I had questions about my online quote, I was able to speak with a real person quickly and without hassle. They took the time to review my circumstances, investigated whether any additional cover was needed, and came back with honest advice that it wasn't necessary. To top it off, their quote was the most competitive of all the providers I compared. Highly recommended.
22 de junho de 2026
Resposta da insurance.com.au
Hi Megan,
Thank you for your fantastic review. We are glad to hear our team at insurance.com.au was able to provide the guidance you needed and help you make an informed decision. Providing honest advice and exceptional service is something we pride ourselves on, so it's wonderful to hear this reflected in your experience.
We appreciate your recommendation.
I made a request and it was promptly…
I made a request and it was promptly sorted within a day. Thank you
15 de junho de 2026
Resposta da insurance.com.au
Hi Jane, Thank you for the great review. We are glad our team was able to assist you so quickly.
Resposta da insurance.com.au
Hi Dragana, Thank you for the review. We are glad you had a good experience with insurance.com.au.
It was a quick and easy process
It was a quick and easy process. The price is good also.
21 de junho de 2026
Resposta da insurance.com.au
Hi Phil,
Thank you for the review. We are glad to hear you had a quick, easy, and affordable experience with insurance.com.au
Resposta da insurance.com.au
Hi Beverley, Thank you for the great review. At insurance.com.au, we are all about being quick, easy, and affordable, so we're glad you had this experience.
Resposta da insurance.com.au
Hi there, Thank you for your feedback! We are glad to hear you had an easy and seamless digital experience.
Fast and efficient
12 de junho de 2026
Resposta da insurance.com.au
Hi JS,
Thank you for the review. We are glad to hear you had a fast and efficient experience with insurance.com.au.
Even though I purchased insurance from…
Even though I purchased insurance from your company, I've never had the opportunity to make a claim because I always work carefully. However, I always hope that when I need your services again, I will receive the same excellent service that I have placed in you.
15 de junho de 2026
Resposta da insurance.com.au
Hi there, Thank you for your review and for choosing insurance.com.au! We appreciate your trust and are pleased to hear you have had a positive experience. If you ever need us, our team will be here to help.
Resposta da insurance.com.au
Hi Mary,
Thank you for the review. We're glad to hear you received a quick response to your application.
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