Insure Your Paws Avaliações 

2.201
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

My current providor had increased one policy by 18% and the other by 25% so time to check the comparison sites. Insure your Paws was the lowest where they did not have a percentage of the remaining co... Ver mais

Avaliado com 5 de um total de 5 estrelas

My previous pet insurer raised my pet premium by 16% when I've not made any claims. So I used a compare site and found Insure Your Paws that offered higher cover for less than my last year's monthly... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Interacting with Insure your paws / Davis Group was painful. For questions and such like you are constantly directed to the website which has conflicting information on it. You cant make a claim ove... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great price with the benefits on offer, website was easy to navigate and set up everything. As any insurance we hope to never use it but if we do i hope the process is as straightforward as buying i... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Seguradora de Animais

Sobre Insure Your Paws

Escrito pela empresa

Insure Your Paws is part of Cover-More Blue Insurance Services, which is part of the Zurich Insurance Group. But we’re not just insurance experts, we are pet owners too.

Our lifetime cover is 5-star rated by Defaqto* and we won the 2026 National Insurance Award's ‘Pet Insurance Award’, so you know you’re in trusted, experienced hands with Insure Your Paws.

You can choose from a range of cover levels to suit your pets needs and your budget, giving you the confidence knowing you’re covered in the event of an emergency.

Access to our 24/7 Veterinary Careline, Assist Your Paws:

Our 24/7 veterinary careline is available to all customers from the comfort of your own home. Whether you are dealing with the unexpected, or simply need some reassurance, one of our caring UK RCVS registered vet nurses will be on hand to help. You can make as many calls as you need. What’s more, it doesn’t count as a claim.

• General health advice
• Feeding and nutrition
• Parasites (including fleas and worms)
• Behavioural and training advice
• Vaccinations
• Pregnancy and birth

Online Claims:

You can register your claim online through your customer portal. Additionally, we can also pay vets directly.

*5 star rating applies to our £5,000 Lifetime Cover

Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Como esta empresa usa o Trustpilot

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4,4

Todas as avaliações

(2.201)

145 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very helpful as I don't do on line…

Very helpful as I don't do on line banking, so we were allowed to set a direct debt up via the phone.
And verification of Coopers insurance was emailed to me within minutes.

25 de junho de 2026
logotipo da Insure Your Paws

Resposta da Insure Your Paws

Dear Marjory,

We're so glad we could assist you with setting up your direct debit over the phone and that you received your insurance verification promptly. We appreciate your kind words!

Kind Regards
Rahul

Avaliado com 5 de um total de 5 estrelas

New policy for my rescue dog

Got a policy for my new dog was very easy to set up and got an excellent cover for a very resonable price we arw very happy

18 de junho de 2026
logotipo da Insure Your Paws

Resposta da Insure Your Paws

Dear Daniel.

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Rahul

Avaliado com 5 de um total de 5 estrelas

No idea how the ongoing experience of…

No idea how the ongoing experience of the actual policy will be but excellent customer service on signing up.

18 de junho de 2026
logotipo da Insure Your Paws

Resposta da Insure Your Paws

Dear customer,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Rahul

Avaliado com 5 de um total de 5 estrelas

Easy and comprehensive with good excess

Very simple and straight forward process. I was impressed regarding the excess compared to other companies and what they offered, definitely the best of the selected companies.

8 de junho de 2026
logotipo da Insure Your Paws

Resposta da Insure Your Paws

Hi Phil,

We're so glad you found our process simple and straightforward! We appreciate you recognizing our offerings compared to other companies. Thank you for your positive feedback!

Kind regards,

Shahzaib

Avaliado com 5 de um total de 5 estrelas

Very easy to see what the premium would…

Very easy to see what the premium would be depending on total amount vet fees covered and excess payable compulsory and voluntary.

7 de junho de 2026
logotipo da Insure Your Paws

Resposta da Insure Your Paws

Hi David,

We're happy to hear that our premium options were clear and easy to understand. Thank you for your positive feedback!

Kind regards,
Dominik

Avaliado com 1 de um total de 5 estrelas

On hold for almost two hours on Monday…

On hold for almost two hours on Monday this week just gone
Absolute joke trying to get through to you

1 de junho de 2026
logotipo da Insure Your Paws

Resposta da Insure Your Paws

Hi Caroline,

I'm sorry to hear this happened. I’ll be reaching out to you directly to address the issue.

Kind regards,
Dominik

Avaliado com 4 de um total de 5 estrelas

Polite and helpful

Polite and helpful. But needing to pay to change address is not great!

18 de maio de 2026
logotipo da Insure Your Paws

Resposta da Insure Your Paws

Dear Sheryl,

Thank you for taking the time to leave a review.

Kind Regards
Rahul

Avaliado com 5 de um total de 5 estrelas

Easy to read and understand policy…

Easy to read and understand policy wording, straight forward website, helpful staff on the phone, very good experience so far.

12 de maio de 2026
logotipo da Insure Your Paws

Resposta da Insure Your Paws

Hi Kay,

Thank you for your kind response.

We're so glad you had a very good experience with us. We appreciate your positive feedback about our policy, website, and staff.

Kind regards

Shahzaib

Avaliado com 5 de um total de 5 estrelas

Lovely operative

The operative, was lovely, really friendly and personable. Made the experience easy and quick.

28 de abril de 2026
logotipo da Insure Your Paws

Resposta da Insure Your Paws

Hi Lesley

We're happy to hear that the operative was friendly and personable! We're so glad they made the experience easy and quick for you. Thank you for your positive feedback.

Kind regards,
Dominik

Avaliado com 2 de um total de 5 estrelas

Problem was contacting you

Problem was contacting you . Had question about policy but trying to phone was a nightmare . Cut off, no call back when I needed to speak with you.

13 de abril de 2026
logotipo da Insure Your Paws

Resposta da Insure Your Paws

Dear Michael,

Thank you for your review, and I’m very sorry for the inconvenience you experienced when trying to reach us.

We did try to call you but were unfortunately unable to get through. We’ve also sent you an email explaining how we can assist you further.

If you would prefer to discuss your query over the phone, we can arrange a call back at a time that suits you. Please just let us know what works best, and we’ll be happy to help.

Kind regards,
Rahul

Avaliado com 4 de um total de 5 estrelas

Like most things the cost could be…

Like most things the cost could be better but otherwise it was all plain sailing - thanks.

5 de abril de 2026
logotipo da Insure Your Paws

Resposta da Insure Your Paws

Dear customer,

Thank you for taking the time to leave a review.

Kind Regards
Rahul

Avaliado com 1 de um total de 5 estrelas

They wanted to increase premium by 14.7%

They wanted to increase premium by 14.7 % they said they can only consider reducing the increase if it is, coincidentally, over 15%!!!!!!!

7 de março de 2026
logotipo da Insure Your Paws

Resposta da Insure Your Paws

Hi Brian,

We’re disappointed to hear about your experience, and I’ll be in touch personally to discuss this further.

Kind regards,
Dominik

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