Insure Your Paws Avaliações 

2.202
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

My current providor had increased one policy by 18% and the other by 25% so time to check the comparison sites. Insure your Paws was the lowest where they did not have a percentage of the remaining co... Ver mais

Avaliado com 5 de um total de 5 estrelas

My previous pet insurer raised my pet premium by 16% when I've not made any claims. So I used a compare site and found Insure Your Paws that offered higher cover for less than my last year's monthly... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Interacting with Insure your paws / Davis Group was painful. For questions and such like you are constantly directed to the website which has conflicting information on it. You cant make a claim ove... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great price with the benefits on offer, website was easy to navigate and set up everything. As any insurance we hope to never use it but if we do i hope the process is as straightforward as buying i... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Seguradora de Animais

Sobre Insure Your Paws

Escrito pela empresa

Insure Your Paws is part of Cover-More Blue Insurance Services, which is part of the Zurich Insurance Group. But we’re not just insurance experts, we are pet owners too.

Our lifetime cover is 5-star rated by Defaqto* and we won the 2026 National Insurance Award's ‘Pet Insurance Award’, so you know you’re in trusted, experienced hands with Insure Your Paws.

You can choose from a range of cover levels to suit your pets needs and your budget, giving you the confidence knowing you’re covered in the event of an emergency.

Access to our 24/7 Veterinary Careline, Assist Your Paws:

Our 24/7 veterinary careline is available to all customers from the comfort of your own home. Whether you are dealing with the unexpected, or simply need some reassurance, one of our caring UK RCVS registered vet nurses will be on hand to help. You can make as many calls as you need. What’s more, it doesn’t count as a claim.

• General health advice
• Feeding and nutrition
• Parasites (including fleas and worms)
• Behavioural and training advice
• Vaccinations
• Pregnancy and birth

Online Claims:

You can register your claim online through your customer portal. Additionally, we can also pay vets directly.

*5 star rating applies to our £5,000 Lifetime Cover

Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(2.202)

145 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Easy online system to get quote and…

Easy online system to get quote and secure policy.
Efficient automatic replies and documents
Hope my friend receives her voucher for recommending Insure Your Paws

6 de fevereiro de 2026
logotipo da Insure Your Paws

Resposta da Insure Your Paws

Hi Alison,

We're happy to hear that you found our online system easy to use and efficient. We appreciate your kind words and hope your friend enjoys the voucher for recommending us. Thanks for your feedback!

Kind regards,
Dominik

Avaliado com 1 de um total de 5 estrelas

Making a claim

Why can’t this company do not pre-authorise claims. This means that there is no certainty that the treatment will be covered. At the moment I’ve just had an quote for over £1000 for my dogs treatment, I expected to pay up the excess and the rest from insurance, but have been informed that I have to pay it all upright and claim it back, and they won’t give me any guarantee I will get it back.

Been with this provider for just less than 10 years and never needed to make a claim. They say you only find out how good insurance is until you make a claim, which sadly is too late for me.

5 de fevereiro de 2026
Avaliação não solicitada
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Resposta da Insure Your Paws

Hi Andrew,

We’re disappointed to hear about your experience, and I’ll be in touch personally to discuss this further.

Kind regards,
Dominik

Avaliado com 5 de um total de 5 estrelas

Really easy to use and very clear

Really easy to use and very clear. I have my other dog already with you and it made sense in every way including financial to have them both with you.

3 de fevereiro de 2026
logotipo da Insure Your Paws

Resposta da Insure Your Paws

Hi,

We're happy to hear that our services are easy to use and clear. It's great to know that adding your second dog was a logical and financially sound decision for you. Thank you for your positive feedback!

Kind regards,
Dominik.

Avaliado com 5 de um total de 5 estrelas

The team member I spoke to made the…

The team member I spoke to made the whole journey very simple & straightforward 🤩 making my policy a very comprehensive & competitive price for the cover received

3 de fevereiro de 2026
logotipo da Insure Your Paws

Resposta da Insure Your Paws

Hi Maggie,

We're happy to hear that a team member made the process simple and straightforward for you. We're also glad you found the policy comprehensive and competitively priced for the coverage received. Thanks for your positive feedback!

Kind regards,
Dominik

Avaliado com 4 de um total de 5 estrelas

Good so far, hoping to not be disappointed where it matters

Excellent cover with some additions. My dog is four this year and I've had to change policies due to unreasonably high renewal prices. In those cases the cover was not great, so I'm learning I also need to continue to shop around. Reading the reviews, I will bare in mind the time scales and some of the processing, but all in all, hopefully they make the changes recommended as claiming is already a stressful experience when you have to do it.

31 de janeiro de 2026
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Resposta da Insure Your Paws

Hi Natalie,
Big thanks for your kind review. It’s customers like you who keep us going! Your support doesn’t just make us smile—it helps shape how we grow and improve. Thanks for being part of the journey.
Kind regards,
Dean.

Avaliado com 5 de um total de 5 estrelas
logotipo da Insure Your Paws

Resposta da Insure Your Paws

Hi Andrew,

Wow, thank you! We’re so happy you had a great experience with us. It’s always great to hear when things go well—we’ll keep doing all we can to make sure that continues.

Kind Regards,
Victoria

Avaliado com 5 de um total de 5 estrelas
logotipo da Insure Your Paws

Resposta da Insure Your Paws

Hi Alison,

We’re so glad to hear that! Every bit of encouragement helps us keep pushing to improve and deliver the best service we can. Your support truly means a lot to us.

Kind Regards,
Victoria

Avaliado com 1 de um total de 5 estrelas

This company do not pre-authorise…

This company do not pre-authorise claims. This means that there is no certainty that the treatment will be covered and furthermore, even if it is, you may find that your vet will want/expect you to pay upfront if a claim has not been pre-authorised. They say you only find out how good insurance is when you make a claim well this firm’s process is full of holes… beware and in my case, avoid for the future!

27 de janeiro de 2026
Avaliação não solicitada
logotipo da Insure Your Paws

Resposta da Insure Your Paws

Hi,

Thank you for your review — I’ll be following up with you personally.

Kind Regards,
Victoria

Avaliado com 5 de um total de 5 estrelas
logotipo da Insure Your Paws

Resposta da Insure Your Paws

Hi Kay,

Really appreciate this! It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is incredibly rewarding.

Kind Regards,
Victoria

Avaliado com 5 de um total de 5 estrelas

Nice clear language explaining how the…

Nice clear language explaining how the insurance works and the levels of cover. The website was good to navigate.
The end result was value for money.

25 de janeiro de 2026
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Resposta da Insure Your Paws

Hi Penelope,

Thanks so much! Your feedback keeps us motivated. We read every review, and comments like yours help shape how we support and improve. We’re grateful you shared your experience.

Kind Regards,
Victoria

Avaliado com 5 de um total de 5 estrelas

All seems to be good

All seems to be good, a reasonable monthly payment and good cover for a 7 year old American Bulldog. Easy to set-up. :)

24 de janeiro de 2026
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Resposta da Insure Your Paws

Hi Jacqueline

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards,
Zuzanna

Avaliado com 5 de um total de 5 estrelas

Quick and easy to complete

Quick and easy to complete

17 de janeiro de 2026
logotipo da Insure Your Paws

Resposta da Insure Your Paws

Hi Joy,

We're happy to hear that the process was quick and easy for you. Thank you for your positive feedback; we appreciate it.

Kind regards,

Shahzaib

Avaliado com 5 de um total de 5 estrelas

Great purchase experience easy to do…

Great purchase experience easy to do online & great price havent claimed so until that can't say

15 de janeiro de 2026
logotipo da Insure Your Paws

Resposta da Insure Your Paws

Hi Tracy,

We're happy to hear that you found our online purchase process easy and the price great. We appreciate your feedback and hope you remain satisfied should you need to claim.

Kind regards,
Dominik

Avaliado com 4 de um total de 5 estrelas

Look around.…

Price and cover compared with my existing company

14 de janeiro de 2026
logotipo da Insure Your Paws

Resposta da Insure Your Paws

Hi Linda

Thank you for taking the time to leave a review.

Kind Regards
Zuzanna

Avaliado com 5 de um total de 5 estrelas

A happy experience

I was somewhat confused with so many different plans and ordered the wrong one after speaking to one of your reps i was relieved and got the one i wanted . I am very pleased with the outcome thank you

13 de janeiro de 2026
logotipo da Insure Your Paws

Resposta da Insure Your Paws

Hi Brian,

We're happy to hear that our rep was able to assist you in choosing the correct plan. We appreciate you bringing the confusion to our attention, and we are very pleased that you are satisfied with the final result. Thank you for your feedback.

Kind regards,
Dominik

Avaliado com 5 de um total de 5 estrelas

Good communication

Good communication. Pleased with offer.

12 de janeiro de 2026
logotipo da Insure Your Paws

Resposta da Insure Your Paws

Hi Jenny

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards,
Zuzanna

Avaliado com 5 de um total de 5 estrelas

Very easy to join

Very easy to join, and a very good quote.

11 de janeiro de 2026
logotipo da Insure Your Paws

Resposta da Insure Your Paws

Hi Amanda,

We're happy to hear that joining was easy, and you received a good quote. Thank you for your feedback; we appreciate it.

Kind regards,

Shahzaib

Avaliado com 3 de um total de 5 estrelas

I bought this insurance as the quote…

I bought this insurance as the quote because it stated £200 access but didn’t mention the extra % on top of that .
Didn’t see that until I had paid and it was in the conditions .
Will make sure I don’t make this mistake again - other insurers do mention this in their quote

10 de janeiro de 2026
logotipo da Insure Your Paws

Resposta da Insure Your Paws

Hi Marianne,

We appreciate your feedback and regret that the excess details weren't clear during the quote process. We'll review how this information is presented to ensure greater transparency for our customers in the future. Thank you for bringing this to our attention.

Kind regards,

Shahzaib

Avaliado com 5 de um total de 5 estrelas

Great price for the cover

Great price for the cover, easy website to navigate and set up

9 de janeiro de 2026
logotipo da Insure Your Paws

Resposta da Insure Your Paws

Good Afternoon,

We're happy to hear that you found a cover at a great price and that our website was easy to navigate. Thank you for your positive feedback!

Kind regards,

Shahzaib

Avaliado com 5 de um total de 5 estrelas

Pleased

Easy to complete the application, competitive rates

9 de janeiro de 2026
logotipo da Insure Your Paws

Resposta da Insure Your Paws

Hi Denise,

We're glad you found the application process easy and the rates competitive. Thank you for your positive feedback; we appreciate it.

kind regards,

Shahzaib

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