Insure Your Paws Avaliações 

2.202
•
O TrustScore é 4.5 de um total de 5

4,4

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

My current providor had increased one policy by 18% and the other by 25% so time to check the comparison sites. Insure your Paws was the lowest where they did not have a percentage of the remaining co... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My previous pet insurer raised my pet premium by 16% when I've not made any claims. So I used a compare site and found Insure Your Paws that offered higher cover for less than my last year's monthly... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Interacting with Insure your paws / Davis Group was painful. For questions and such like you are constantly directed to the website which has conflicting information on it. You cant make a claim ove... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great price with the benefits on offer, website was easy to navigate and set up everything. As any insurance we hope to never use it but if we do i hope the process is as straightforward as buying i... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Seguradora de Animais

Sobre Insure Your Paws

Escrito pela empresa

Insure Your Paws is part of Cover-More Blue Insurance Services, which is part of the Zurich Insurance Group. But we’re not just insurance experts, we are pet owners too.

Our lifetime cover is 5-star rated by Defaqto* and we won the 2026 National Insurance Award's ‘Pet Insurance Award’, so you know you’re in trusted, experienced hands with Insure Your Paws.

You can choose from a range of cover levels to suit your pets needs and your budget, giving you the confidence knowing you’re covered in the event of an emergency.

Access to our 24/7 Veterinary Careline, Assist Your Paws:

Our 24/7 veterinary careline is available to all customers from the comfort of your own home. Whether you are dealing with the unexpected, or simply need some reassurance, one of our caring UK RCVS registered vet nurses will be on hand to help. You can make as many calls as you need. What’s more, it doesn’t count as a claim.

• General health advice
• Feeding and nutrition
• Parasites (including fleas and worms)
• Behavioural and training advice
• Vaccinations
• Pregnancy and birth

Online Claims:

You can register your claim online through your customer portal. Additionally, we can also pay vets directly.

*5 star rating applies to our £5,000 Lifetime Cover

Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(2.202)

146 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great and easy service

This is my first time owning a pet so took me a long time to research and choose an insurance company. My cat has had some issues with his eye and Insure Your Paws have been brilliant and have dealt with my claim very quickly with no issues, everything has been so straight forward so far, I would definitely recommend.

5 de janeiro de 2026
Avaliação não solicitada
logotipo da Insure Your Paws

Resposta da Insure Your Paws

Good Afternoon,

We're happy to hear that your experience with us has been so positive! It's great to know that our claims process has been straightforward and efficient for your cat's eye issues. Thank you for recommending us!

Kind regards,

Shahzaib

Avaliado com 5 de um total de 5 estrelas

Great cover at reasonable cost

Great cover at reasonable cost. Insure your paws stood out on a comprehensive and informative list. I hope i will never need to use, but hope they will come up trumps if i need to. Easy to set up and great communication by email.

3 de janeiro de 2026
logotipo da Insure Your Paws

Resposta da Insure Your Paws

Hi Martin,

We appreciate your positive feedback and are glad the setup was easy and our communication effective. We're happy to hear that our cover offers great value, and we're here for you if you need us.

Kind regards,

Shahzaib

Avaliado com 3 de um total de 5 estrelas

Claim handlers are inefficient

Positive: They paid out promptly, and eventually in full (they refused part of the claim without asking me or the vet about it but did pay once I queried it.)
Negative: When I submitted my claim the form asked for the vets contact details which i provided. Instead of contacting the vet for something the vet would have but I would not, they emailed me asking me to email the vet for it. Utterly ridiculous and so inefficient.

4 de dezembro de 2025
Avaliação não solicitada
logotipo da Insure Your Paws

Resposta da Insure Your Paws

Hi Steph,

We appreciate your feedback. We're happy the claim was paid promptly and in full after your query. We apologize for the inconvenience of requesting information from you instead of directly contacting the vet. We'll review our processes to improve efficiency.

Kind regards,

Shahzaib

Avaliado com 5 de um total de 5 estrelas

Efficient set up

Easy to set up, great prices. Obviously hopefully we won’t need to use the insurance but if we do I’m optimistic we will be looked after.
Time will tell.

2 de janeiro de 2026
logotipo da Insure Your Paws

Resposta da Insure Your Paws

Hi Stuart,

We're happy to hear that the setup was easy and the prices were great. We appreciate your optimism, and we'll be here to support you if you need us. Thanks for your feedback!

Kind regards,

Shahzaib

Avaliado com 5 de um total de 5 estrelas

Jessica is "doggone" helpful

Our telephone assistant, Jessica was very helpful. She explained anything i didn't quite understand and made sure i was completely happy before proceeding with the policy taken out.

2 de janeiro de 2026
logotipo da Insure Your Paws

Resposta da Insure Your Paws

Good Morning,

We're happy to hear that our telephone assistant was so helpful! We appreciate you taking the time to share your positive experience and are glad you were completely satisfied with the policy.

Kind regards,

Shahzaib

Avaliado com 5 de um total de 5 estrelas

So far so good.

Great website, very easy to sort out our insurance. Reasonable prices, the test will be if we have to make a claim which hopefully we wont have to.

29 de dezembro de 2025
logotipo da Insure Your Paws

Resposta da Insure Your Paws

Hi Fiona

Thank you for your comments and taking the time to leave a 5 Star review.​

Kind Regards,​

Stewart

Avaliado com 5 de um total de 5 estrelas

It was good to be able to compare what…

It was good to be able to compare what was right for my dog. He is six now and because I am retired on limited income I needed to make reasonable choice in case anything happens as vet bills are very high.

26 de dezembro de 2025
logotipo da Insure Your Paws

Resposta da Insure Your Paws

Dear Lizzy,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Rahul

Avaliado com 5 de um total de 5 estrelas

My experience with insure your pads was…

My experience with insure your pads was really positive and claim was settled satisfactorily

31 de março de 2025
logotipo da Insure Your Paws

Resposta da Insure Your Paws

Dear Graham,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Rahul

Avaliado com 5 de um total de 5 estrelas

Excellent very satisfied with the price…

Excellent very satisfied with the price thanks

21 de dezembro de 2025
logotipo da Insure Your Paws

Resposta da Insure Your Paws

Hi Mihell,

We're happy you're very satisfied with the price. We appreciate you taking the time to leave us this excellent feedback!

Kind regards,

Shahzaib

Avaliado com 5 de um total de 5 estrelas

Good service

Had to amend my policy, contacted them by email, had a response very quickly, policy was amended with no issues. Very good service.

19 de dezembro de 2025
logotipo da Insure Your Paws

Resposta da Insure Your Paws

Hi Karen,

We're happy to hear that we could amend your policy quickly and efficiently. It's great to know you had a very good service experience. Thank you for your feedback.

Kind regards,
Dominik.

Avaliado com 5 de um total de 5 estrelas

When I suddenly lossed my dog Susie…

When I suddenly lossed my dog Susie having to have put to sleep, they were so nice and caring. Now we have another rescue dog, we come back to Insure your paws

16 de dezembro de 2025
logotipo da Insure Your Paws

Resposta da Insure Your Paws

Hi,
We're glad you had a positive experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive. Thank you for your feedback.
Kind regards,
Temi.

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, good cover and prompt payment

17 de junho de 2025
logotipo da Insure Your Paws

Resposta da Insure Your Paws

Hi Diane,
We’re so happy you had a great experience with us. It’s always great to hear when things go well—we’ll keep doing all we can to make sure that continues.
Kind regards,
Temi.

Avaliado com 2 de um total de 5 estrelas

The final price was ok but only after I…

The final price was ok but only after I cancelled the renewal and started again with the same cover. The two prices were £65 different.

10 de dezembro de 2025
logotipo da Insure Your Paws

Resposta da Insure Your Paws

Hi,
I appreciate your candid feedback. This has been noted and will be passed on to our team.
Kind regards,
Temi.

Avaliado com 5 de um total de 5 estrelas

insure your paws

Great insurance company to deal with. Glad I chose insure your paws from the start when I got my pet.

8 de abril de 2025
logotipo da Insure Your Paws

Resposta da Insure Your Paws

Hi Hannah,

Wow, thank you! We’re so happy you had a great experience with us. It’s always great to hear when things go well—we’ll keep doing all we can to make sure that continues.

Kind regards,
Dominik

Avaliado com 5 de um total de 5 estrelas

Very easy to navigate

Very easy to navigate

9 de dezembro de 2025
logotipo da Insure Your Paws

Resposta da Insure Your Paws

Hi

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards,
Zuzanna

Avaliado com 5 de um total de 5 estrelas

Great value for money…

This company offers great value for money.
A simple online questionnaire to fill in, explains everything you need to know and details are given for each option to choose from.

7 de dezembro de 2025
logotipo da Insure Your Paws

Resposta da Insure Your Paws

Hi Heather,

Thanks so much for your review. We're glad, you had a positive experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.

Kind regards,
Temi.

Avaliado com 5 de um total de 5 estrelas

Clear explanations & analysis of cover…

Clear explanations & analysis of cover details. Offered various options. Business like and friendly. Reasonably priced.

4 de dezembro de 2025
logotipo da Insure Your Paws

Resposta da Insure Your Paws

Hi Lesley,
Thank you for taking the time to share your feedback! We know your time is valuable, so hearing that you had a good experience and took the time to let us know is very much appreciated.
Your message will absolutely be passed along to our staff. It’s the kind of feedback that keeps us motivated.
Kind regards,
Temi.

Avaliado com 5 de um total de 5 estrelas

Easy from start to finish

1 de dezembro de 2025
logotipo da Insure Your Paws

Resposta da Insure Your Paws

Hi Richard,

We're happy to hear that everything was easy for you. Thank you for your positive feedback; we appreciate it.

Kind regards,
Dominik

Avaliado com 5 de um total de 5 estrelas

Excellent cover for very competitive price.

Found on compare the market website, excellent quote for fantastic cover.

21 de outubro de 2025
logotipo da Insure Your Paws

Resposta da Insure Your Paws

Hi Glenn,

Thanks so much for your kind words! We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.

Kind Regards,
Zainab.

Avaliado com 5 de um total de 5 estrelas

Easy

Very easy to complete

28 de novembro de 2025
logotipo da Insure Your Paws

Resposta da Insure Your Paws

Dear Kerri,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Rahul

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais