Insure Your Paws Avaliações 

2.203
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

My current providor had increased one policy by 18% and the other by 25% so time to check the comparison sites. Insure your Paws was the lowest where they did not have a percentage of the remaining co... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My dog's leg swelled up to twice it's size with no known cause. The cost of trying to work out what's wrong is frightening. The claims process was really simple, sent the history and the invoice, wait... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Interacting with Insure your paws / Davis Group was painful. For questions and such like you are constantly directed to the website which has conflicting information on it. You cant make a claim ove... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My previous pet insurer raised my pet premium by 16% when I've not made any claims. So I used a compare site and found Insure Your Paws that offered higher cover for less than my last year's monthly... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Seguradora de Animais

Sobre Insure Your Paws

Escrito pela empresa

Insure Your Paws is part of Cover-More Blue Insurance Services, which is part of the Zurich Insurance Group. But we’re not just insurance experts, we are pet owners too.

Our lifetime cover is 5-star rated by Defaqto* and we won the 2026 National Insurance Award's ‘Pet Insurance Award’, so you know you’re in trusted, experienced hands with Insure Your Paws.

You can choose from a range of cover levels to suit your pets needs and your budget, giving you the confidence knowing you’re covered in the event of an emergency.

Access to our 24/7 Veterinary Careline, Assist Your Paws:

Our 24/7 veterinary careline is available to all customers from the comfort of your own home. Whether you are dealing with the unexpected, or simply need some reassurance, one of our caring UK RCVS registered vet nurses will be on hand to help. You can make as many calls as you need. What’s more, it doesn’t count as a claim.

• General health advice
• Feeding and nutrition
• Parasites (including fleas and worms)
• Behavioural and training advice
• Vaccinations
• Pregnancy and birth

Online Claims:

You can register your claim online through your customer portal. Additionally, we can also pay vets directly.

*5 star rating applies to our £5,000 Lifetime Cover

Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(2.203)

146 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Good cover

Good cover. Good price. Much more reasonable than PetPlan.

7 de novembro de 2025
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Resposta da Insure Your Paws

Hi Noel,

We're happy our cover meets your needs at a reasonable price. Thank you for your feedback; we appreciate it!

Kind regards,
Dominik.

Avaliado com 5 de um total de 5 estrelas

Very helpful

Very helpful

6 de novembro de 2025
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Resposta da Insure Your Paws

Hi Martin,

Thank you for your kind review.

Have a lovely weekend.

Kind regards,

Shahzaib

Avaliado com 5 de um total de 5 estrelas

Excellent cover for the money would…

Excellent cover for the money would highly recommend

5 de novembro de 2025
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Resposta da Insure Your Paws

Hi Kirsteen,
Thanks so much! Your feedback keeps us motivated. We read every review, and comments like yours help shape how we support and improve. We’re grateful you shared your experience.
Kind regards,
Dean.

Avaliado com 5 de um total de 5 estrelas

Reasonably priced

Easy to use website a good level of cover for a reasonable price

5 de novembro de 2025
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Resposta da Insure Your Paws

We're smiling over here—thanks for your thoughtful review!
It’s feedback like this that lifts the whole team. We’re so glad we could make your experience a good one.
Kind regards,
Dean.

Avaliado com 4 de um total de 5 estrelas

Reasonable price

Reasonable price

5 de novembro de 2025
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Resposta da Insure Your Paws

Hi Tracy,
We appreciate the encouragement—it goes a long way. Thanks! A little positivity makes a big impact on our team, and your words absolutely made a difference today.
Kind regards,
Dean.

Avaliado com 1 de um total de 5 estrelas

Worst pet insurance in uk

My dog had a ulcer in his eye which was treated by the vet 2 months ago dog insurance with this company waste of time and expensive I pay 116 pound a month we made a claim regarding above 2 months ago and are still waiting for pay out they have even asked for proof that we purchased the dog in 2018 they are a joke quick to rip you off but not quick to pay out don't use them I think they should be reported to insurance ombudsman and closed down.

1 de setembro de 2025
Avaliação não solicitada
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Resposta da Insure Your Paws

Hi Angela,
Thanks for bringing this to our attention. We would love to look into this for you and have requested more information to enable us identify your policy. We are yet to receive the requested information. Please contact us by phone or by email and we would be happy to assist.
Tel: 0344 273 2777
Email: info@insureyourpaws.co.uk
Monday - Friday: 9am to 5pm
Saturday: Closed
Sunday: Closed
Kind regards,
Temi.

Avaliado com 1 de um total de 5 estrelas

Awful claim processing and empthy

Awful claim processing. Informed them that my cat had passed away after being hit by a car and was buried in my garden, which they acknowledged and started a claim. They then still took the direct debit for the next payment despite it being a full 12 days later. On the 4th November, I received an email saying that, as I had no evidence of the date of dealth they were cancelling it from the 4th November and not refunding the payment on the 3rd November, They have ignored the actual points i have made in my emails. It also appears they have sold me a policy where the excess is greater than the insurance claim for the death of the actual cat. Will never use again.

4 de novembro de 2025
Avaliação não solicitada
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Resposta da Insure Your Paws

Hi James,

We are deeply sorry to hear about your cat and your experience. This isn't the level of service we aim to provide for our customers. We're looking into this and will be reaching out to you to discuss next steps.

Kind Regards,
Zainab.

Avaliado com 4 de um total de 5 estrelas

Easy to use.

29 de outubro de 2025
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Resposta da Insure Your Paws

Hi Louise,

Thank you for your kind review.

Have a lovely day.

Kind regards,

Shahzaib

Avaliado com 5 de um total de 5 estrelas

Easy and efficient

It was really easy to navigate the website to get a quote. I did have one query so rang Customer Services, who answered promptly and were able to answer all my questions

27 de outubro de 2025
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Resposta da Insure Your Paws

Hi Val,
Thanks for the shout-out! We’re happy to have delivered a great experience. Whether it's something small or big, we want every moment with us to feel smooth and supportive—glad to know we hit the mark for you!
Kind regards,
Dean.

Avaliado com 5 de um total de 5 estrelas

excellent service

11 de maio de 2025
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Resposta da Insure Your Paws

We're smiling over here—thanks for your thoughtful review!
It’s feedback like this that lifts the whole team. We’re so glad we could make your experience a good one.
Kind regards,
Dean.

Avaliado com 5 de um total de 5 estrelas

The price was brilliant

The price was brilliant

24 de outubro de 2025
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Resposta da Insure Your Paws

Dear John,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Rahul

Avaliado com 5 de um total de 5 estrelas

Good cover, great value.

Best quote for excellent cover.
Easy process, all good !

23 de outubro de 2025
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Resposta da Insure Your Paws

Dear John,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Rahul

Avaliado com 3 de um total de 5 estrelas

I liked the price

I liked the price , but it did not say 20% of the vets bill if I make a claim I have to pay

20 de outubro de 2025
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Resposta da Insure Your Paws

Hi Darren,
Thank you for your review. Your experience matters to us, and I’ll be reaching out to you shortly to follow up.
Kind regards,
Temi.

Avaliado com 5 de um total de 5 estrelas

Best price for excellent cover.

20 de outubro de 2025
logotipo da Insure Your Paws

Resposta da Insure Your Paws

Hi Richard,
Thank you for the positive feedback! We're always working to make things better, so it’s really motivating when someone takes the time to share something positive like this.
Kind regards,
Temi.

Avaliado com 5 de um total de 5 estrelas

Very easy process

To take out the policy was seamless and efficient.

17 de outubro de 2025
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Resposta da Insure Your Paws

Hi Emma,
Love hearing this! Thank you for sharing your experience with us. It’s always so helpful—and heartening—to hear that what we do is working well for you. Thanks for being part of the journey.
Kind regards,
Dean.

Avaliado com 5 de um total de 5 estrelas

Easy process

Easy process, clear & helpful responses to questions.

17 de outubro de 2025
logotipo da Insure Your Paws

Resposta da Insure Your Paws

Hi David,
Awesome to hear—thank you for the positive feedback! We're always working to make things better, so it’s really motivating when someone takes the time to share something positive like this.
Kind regards,
Dean.

Avaliado com 5 de um total de 5 estrelas

Very impressed with the level of cover…

Very impressed with the level of cover offered and excellent price , so easy to use their website and set up Direct Debit for the coming year. They offer several different prices for various levels of cover, the very best cover was so much better and a lot cheaper than my current insurance company is offering.

15 de outubro de 2025
logotipo da Insure Your Paws

Resposta da Insure Your Paws

Hi Michael,
This made our day—thank you for taking the time to share your feedback! We know your time is valuable, so hearing that you had a good experience and took the time to let us know truly means the world.
Kind regards,
Dean.

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