Insure Your Paws Avaliações 

I have only just taken out the policy for my puppy, I have always had big dogs, but this time my health told me I'd be best with a small pup, and she is tiny, I'm aware that small dogs can apparently have problems with there teeth, I. Not sure why, but that is why I have gone for this insurance because it will cover her teeth, hopefully I'll never need to use it , but it's good to know its there should it be needed.

Great price & great customer help
Hopefully I won’t have to use the claims line.

Dreadful customer service. Poor communication. Sadly I have had to make two official complaints.

It was very easy process I haven't been with you long but that already tells me the communication will be there. Also the price is great compared to lots of other providers.

Web site very easy to navigate, very pleased with the pet policy

Whilst it is too early to say whether or not Insure Your Paws will prove to be a reliable Insurer, what I can say without question, is that the cost of their premiums for a comparable degree of cover, is way below that quoted by my existing Insurer. It is on that basis only that the curent review is provided.

Very competitive pricing and Trustpilot review reassured me that it was a good company to go with

Easy to follow

excellent - easy to purchase

Good easy to use website with options to tailor the insurance needed. Good competitive pricing as well.

Really easy to set up the policy and great value relative to comparable policies from other providers.

Easy to navigate once I'd made my choice of cover levels.

Claims procedure is very slow zero contact I expected more

Took numerous chasing over two months for them to accept a straight forward claim. Not great when the vets are getting impatient and start sending you bills worth ££££!

They gave me the wrong information first time round which lead to a delay.

They eventually paid up after I complained about the issues.

I also had a name change after and they tried to say I could only hand over ownership to someone else if I died... How can I hand over ownership if I'm in a box 6 foot under? And I'm not changing ownership, I'm still me?!

Again common sense was not used and after I raised the fact I have to legally abandon my old name and they are breaching law by not changing it did they suddenly have a pathway to sort this out. Again not without hiccups and pointing fingers.

Good price for the cover provided and easy to set up

just joined as your price was more comparative than our renewal and all our concerns and what was covered was explained

Early days yet but procedure so far was easy

Claimed on my dog having had to take him to an emergency vet.

6 weeks later despite chasing on their contact form I’ve had no communication and the Davies group website just says pending. I have no idea what the status of the claim is and like other people have said here the claims process seems incredibly poor in terms of communication.

I wouldn’t recommend insure your paws on the basis of what I would have thought would be a relatively simple process - if my dog hadn’t gone to the emergency vet, there was a chance he would’ve died