Got the cards, was clear the business cars were unleaded, used the location tool to pick a location and paid £81 at the pump to fill up and expected an invoice with discounted rateonly to get invoiced... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Thanks for all that Charley has done for me,from the 1st initial application, to the process of the card, and then kept me updated throughout the process, until my card arrived, amazing asset to y... Ver mais
A empresa respondeu
Excellent service from start to finish. Charley was fantastic throughout the onboarding process, from handling our initial enquiry to arranging delivery of our fuel cards. The regular follow-ups and o... Ver mais
A empresa respondeu
I speak with Lynzie on a regular basis regarding our business needs that can change frequently. Lynzie is always very helpful and will find me the information I need. Excellent customer service.
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
If you’re looking for fuel cards that can save your business both time and money, the InterFuels fuel cards are the ideal option.
Informações de contato
Baltic Street, TS25 1PW, Hartlepool, Reino Unido
- 0330 005 0055
- sales@interfuels.co.uk
- interfuels.co.uk
4,1
Muito Bom
416 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
All good so far no complaints
25 de agosto de 2026
Resposta da InterFuels
Thanks for the feedback. Great to hear everything’s going smoothly so far. We appreciate you choosing Interfuels.
– The Interfuels Team
Resposta da InterFuels
Thanks for the feedback. Having a dedicated contact you can easily call or email whenever you need support is something we take pride in.
– The Interfuels Team
Resposta da InterFuels
Thanks for the feedback. We’re glad you’ve found our team helpful and easy to get hold of. We really appreciate you taking the time to leave a review.
– The Interfuels Team
The service is good from the start when…
The service is good from the start when I made the enquiry with Leonie who dealt with me from start to finish very professional and a lovely person to deal with and has a business owner that is music to our ears so I highly recommend the services
13 de agosto de 2026
Resposta da InterFuels
Thanks for the lovely feedback. It’s great to hear Leonie looked after you from start to finish and made the whole experience so positive. We’ll be sure to pass your kind words on to her, and we really appreciate the recommendation.
– The Interfuels Team
The fuel being charged is not being invoiced correctly
The fuel being charged is not being checked properly so invoices are inaccurate.
Charging diesel instead of petrol so significantly wrong.
4 de agosto de 2026
Resposta da InterFuels
We’re sorry to hear about this. Being charged for the wrong fuel type is understandably concerning, and we’d like to investigate what’s happened.
Please contact our team with the relevant invoice details so we can review the transactions and work to get this resolved for you.
– The Interfuels Team
anika helped at every step
28 de julho de 2026
Resposta da InterFuels
Thank you so much for taking the time to share your experience with Interfuels!
I will pass your kind words along to Anika.
Cost me an extra 20% on my fuel!
Used the locator on Interfeuls website to locate my nearest station.
Filled up at a cost of £55.00 at the pump.
Paid using the fuel card, expecting to see a saving when the invoice arrived.
Invoice arrived for £55.00 + 20% VAT = £66.00
Was told by Lorrain "The site locator will show you all sites which accept your card, For unleaded fuel our price is only valid with Texaco.", yet the locator shows the Texaco logo for the station that I used.
So, instead of trying to save money, I've ended up spending and extra 20%...
Avoid like the plague...
22 de julho de 2026
Avaliação não solicitada
Resposta da InterFuels
We’re sorry to hear about your experience and understand the confusion around the amount shown at the pump compared with your invoice.
We want our pricing and site information to be as clear as possible.
Please get in touch with our team so we can review the transaction and station used, and provide a full explanation.
Choice of fuel stations is not great on…
Choice of fuel stations is not great on Interfuels Access+ card.
20 de julho de 2026
Resposta da InterFuels
Thanks for your feedback. We understand that having a good choice of fuel stations is important, and we appreciate you sharing your experience with the Access+ card. We’ll take your comments on board.
Initial contact was very good
Initial contact was very good, Ellis being helpful and prompt with replies. Now the hook has been cast and I'm 'hooked' it's not so good. The Dashboard is rather poor and not particularly intuitive. Info states to allow up to 2 hours for a 'top up' to clear, what it doesn't say is that a top up made mid afternoon on a friday will not clear until the following Monday so unable to use card over the weekend. Other niggles that I will not mention on open forum but overall not a promising start.
13 de julho de 2026
Resposta da InterFuels
Thank you for the honest feedback. We’re pleased Ellis made a positive first impression, but we’re sorry the experience since then hasn’t met the same standard.
We appreciate your comments regarding the dashboard and top-up times, and agree this information needs to be as clear as possible. We’d also welcome the opportunity to discuss the other issues you’ve experienced directly and see how we can help.
– The Interfuels Team
Cheaper than my previous fuel Card…
Cheaper than my previous fuel Card company by at least 10p. Always a friendly and helpful experience. My account manager is always there to sort any issues or Questions. Thank you Leoni, and thank you Inter Fuels for finally saving me money at Pump!
30 de junho de 2026
Resposta da InterFuels
Thanks for the great feedback. It’s good to hear you’re seeing a real saving at the pump and receiving the support you need. We’ll be sure to pass your kind words on to Leoni.
Amazing service from the beginning and…
Amazing service from the beginning and throughout!!
I spoke to Ellis from the beginning, having one dedicated person throughout everything is exactly what I was looking for, someone who can answer my emails/ calls and pick up exactly where we left off. Ellis’s care and attention to details is a breath of fresh air, he answered every question, no matter how small or stupid it may have been, which such honesty and integrity I would recommend him to anyone that wants to deal with Interfuels!!!
Ellis is such a credit to the company!
2 de julho de 2026
Avaliação não solicitada
Resposta da InterFuels
Thank you for the lovely feedback. It’s great to hear Ellis has provided such consistent and helpful support throughout your experience with us. We’ll make sure your kind words are passed on to him.
We really appreciate the recommendation and look forward to continuing to support you.
Stay well clear of this company fuel…
Stay well clear of this company fuel card haswnt worked for over 5 days that I topped up still not working and with helding my money on the account
24 de junho de 2026
Resposta da InterFuels
We’re sorry to hear about the issues you’ve experienced with your card and understand how frustrating this must be.
We’d like the opportunity to look into what has happened with your top-up and account balance. Please contact our team directly with your account details so we can investigate this and work to get it resolved.
Super easy to set up
Super easy to set up. Thomas was so helpful and answered all my questions clearly.
26 de junho de 2026
Resposta da InterFuels
Thanks for the great feedback. We’re pleased to hear the setup was straightforward and Thomas was there to answer all your questions. We’ll be sure to pass your comments on to him.
There was a long delay with the cards…
There was a long delay with the cards for an unknown reason
Charly did keep in touch and we did eventually get the cards. However this happened to co incide with a school holiday when we didn't need as much fuel ( sraff off & customers away on holiday too ) However, Charles, kept pursuing the elusive cards , and anyway for all I know it was probably an administrative error on my part
THANKS to Charly & Inter fuels
PS Rest of business transactions have been ACE and without any problems whatsoever.
23 de junho de 2026
Resposta da InterFuels
Thanks for your patience and understanding while the cards were on their way. We’re glad Charley kept you updated throughout and that everything else has been running smoothly since. We’ll be sure to pass your kind feedback on to Charley.
Very easy to deal with
Very easy to deal with, easy to sign up and nice dashboard. Decent savings too.
16 de junho de 2026
Resposta da InterFuels
Thanks for the great feedback. We’re pleased you found the setup straightforward, the dashboard easy to use, and most importantly, that you’re seeing some good savings.
Charley was a STAR!!
I had an excellent experience working with Charley Robson at InterFuels. From start to finish, Charley was professional, knowledgeable, and incredibly helpful. Her communication was clear and prompt, and she went above and beyond to ensure everything ran smoothly.
What stood out most was her attention to detail and genuine commitment to providing outstanding customer service. Charley was always approachable, responsive, and willing to answer any questions, making the entire process straightforward and stress-free.
It's refreshing to work with someone who combines expertise with such a personable and reliable approach. I would highly recommend Charley Robson and InterFuels to any business.
19 de junho de 2026
Avaliação não solicitada
Resposta da InterFuels
Thank you for taking the time to leave such detailed feedback. It’s great to hear Charley made the whole process straightforward and provided such helpful, attentive service throughout.
We’ll make sure your kind words are passed on to her, and we really appreciate the recommendation.
Customer service team very friendly and…
Customer service team very friendly and helpful, can’t fault
2 de junho de 2026
Resposta da InterFuels
Thank you so much for taking the time to review us! It is fantastic to hear that our team delivered such friendly and helpful service. We truly appreciate your support and look forward to looking after you and your business in the future. Best regards, InterFuels
Charley Robson was amazing and helped…
Charley Robson was amazing and helped me and my business so much..
She is a credit to any business she works at
9 de junho de 2026
Avaliação não solicitada
Resposta da InterFuels
Thank you so much for the great review! We are absolutely thrilled to hear that Charley made such a positive impact and provided valuable support to you and your business. Best regards, InterFuels
Resposta da InterFuels
Thank you so much for the fantastic review! We are delighted to hear that our team was helpful and quick to get the job done for you. Providing fast, efficient service is always our top priority.
Resposta da InterFuels
Thank you for the excellent 5-star review! We are thrilled to hear that you had a great experience with our team overall. Your support means a lot to everyone here at InterFuels.
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