InterNations Avaliações 

1.142
O TrustScore é 2.5 de um total de 5

2,3

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I signed up and immediately got several users from around the world trying to connect with me. But the moment I want to accept a friend request or simply reply to their messages, the page redirects me... Ver mais

Avaliado com 5 de um total de 5 estrelas

Wonderful place to meet people and find an authentic connection! I joined groups where I tried out new hobbies, met people from all over the world and shared stories or a drink in cool bars and rest... Ver mais

Avaliado com 1 de um total de 5 estrelas

I did not use, but visited one event and paid extra for it, and payed additionally more than 100 EURO for some kin of subscription! they are shameless and not friendly, poorly organising events. I not... Ver mais

Avaliado com 3 de um total de 5 estrelas

I have tried two times to get a member. First time the request was decliened within two minutes (13.07.25) . Looks like a robot is reviewing the requests. After second request rejection (15.97.25) I... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Clube recreativo

Escrito pela empresa

With more than 5.2 million members in 420 cities around the world, InterNations is the largest global network and information site for people who live and work abroad. InterNations offers global and local networking both online and face-to-face at more than 6,000 monthly events and activities. Online services include country and city guides created by a team of professional writers, guest contributions about life abroad, and forums to help members with topics such as local housing and searching for jobs. InterNations is primarily a community for expats, but also global minds. As a community of trust, membership is by application only.


Informações de contato

2,3

Ruim

O TrustScore é 2.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 54% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,3

Todas as avaliações

(1.142)

90 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

As far as I’m aware

As far as I’m aware, I signed up for basic on this platform. I never used it. Thought about albatross, but, didn’t want to pay the stupid fee. Stayed with basic, still didn’t use it. None of the events were near me to travel to. Next thing I know, I got an email last week telling me that “unfortunately they were unable to charge my card for the Albatross membership”. I deleted my account, wrote them an email and told them to stop asking for payment, zero response. I checked my email today, and there it is, a “reminder” to pay my account. I’m really confused because I’m pretty certain I didn’t sign up for the “elite” membership as I didn’t want to pay the fee. Internations seem to have no ethics with regards to their practices with payments, sending “reminder” emails with a hint of threat. No.

30 de maio de 2025
Avaliação não solicitada
logotipo da InterNations

Resposta da InterNations

Dear Jessica,

Thank you for your feedback. We have received your messages and have replied to all of them, requesting further information to help identify your account and find a solution. We're still awaiting your replies to these. Please make sure to also check your spam folder.

If you have any questions or further feedback, you can always contact our Community Support Team again.

Best regards,
Your InterNations Team

Avaliado com 5 de um total de 5 estrelas

They were very responsive

They were very responsive. They did not dismiss my concerns.

30 de maio de 2025
Avaliação não solicitada
logotipo da InterNations

Resposta da InterNations

Dear Ainna,

Thank you for your feedback. We're glad to hear that you're happy with your contact with our team.

If you have any questions or further feedback, you can always contact our Community Support Team again.

Best regards,
Your InterNations Team

Avaliado com 4 de um total de 5 estrelas

Responsive and professional staff.

27 de maio de 2025
Avaliação não solicitada
logotipo da InterNations

Resposta da InterNations

Dear Steve,

Thank you for your feedback. We're glad to hear that you're happy with your contact with our team.

If you have any questions or further feedback, you can always contact our Community Support Team again.

Best regards,
Your InterNations Team

Avaliado com 5 de um total de 5 estrelas

Very good service.

Very good service.

27 de maio de 2025
Avaliação não solicitada
logotipo da InterNations

Resposta da InterNations

Dear Lara,

Thank you for your feedback. We're glad to hear that you're happy with our service.

If you have any questions or further feedback, you can always contact our Community Support Team again.

Best regards,
Your InterNations Team

Avaliado com 5 de um total de 5 estrelas

Alligevel siger jeg tak for svaret fra jer.

Alligevel siger jeg tak til Internations for deres fint svar angående min første henvendelse. Så der er 14 dags fortrydelse ret. Jeg var bare ikke opmærksom på, at jeg havde meldt mig selv ind i den aktiv del af Internations. Det er fint nok.
Hvordan kan jeg så bruge den mulighed for self at tilbude aktiviteter til medlemmer i AArhus Danmark.
2. Badning i havn i solen sant vandet, fælleskab, evt grill bagefter ved Tangkroen. Også vinterbadning.
Kareoke aften i Sherlock Holmes, Frederiksgade. Jeg vil gerne stå for disse muligheder.
Simple "Radiant Heart" chigong/ bowspiring kan også deles barfod/kørestol på græset i min have, AArhus N. eller også ved Tangkroen. Jeg er uddanet fysiotepeut og diakon blandt andet.
Jeg er vandt til at dele disse slags events allerede med andre expats samt danskere.
med venlig hilsen Doreen Joyce
How do I set this up as aktiv deltgelse?

27 de maio de 2025
Avaliação não solicitada
logotipo da InterNations

Resposta da InterNations

Dear Doreen,

Thank you for your feedback. We're glad to hear that we could provide you with a solution to your request.

If you have any questions or further feedback, you can always contact our Community Support Team again.

Best regards,
Your InterNations Team

Avaliado com 1 de um total de 5 estrelas

fake good reviews

fake good reviews, don’t get scammed!

16 de maio de 2025
Avaliação não solicitada
logotipo da InterNations

Resposta da InterNations

Dear Tramoustikal,

Thank you for your feedback.

All reviews on trustpilot are organic feedback from our members - positive or negative. Trustpilot also provides measures to prevent any review fraud.

If you would like to share any further feedback, please reach out to our Support Team. We would be happy to help!

Best regards,
Your InterNations Team

Avaliado com 1 de um total de 5 estrelas

Unethical Billing Practices—Beware!

Clearly, I’m not the first person to get scammed by InterNations. They charge $19.95 for a platform that offers nothing more than what’s freely available on social media.
I misremembered my free period, and as soon as I saw their charge, I immediately requested a cancellation and refund. Not only did they refuse, but they continued billing me for two more months—charges I didn’t notice right away due to traveling.
I’m beyond frustrated with companies that exploit customers through deceptive billing and a total lack of integrity. If you're considering InterNations, proceed with caution.

5 de março de 2025
Avaliação não solicitada
logotipo da InterNations

Resposta da InterNations

Dear Lizelle,

Thank you for your feedback. We regret to hear that the terms of the free trial weren't clear to you.

The terms of the free trial are clearly stated during the signup, during which you yourself pick the product period. You can also cancel your free trial at any time during its 30 days.

If you have any questions or further feedback, you can always contact our Community Support Team.

Best regards,
Your InterNations Team

Avaliado com 1 de um total de 5 estrelas

If you don't cancel your subscription in time they will cancel your account but still threaten you with a collection agency. SCAM.

People should be aware of the implications of dealing with an unethical conpany. In my case, my credit card was replaced and they couldn't charge next year's renewal fee, so they immediately suspended my membership yet they are still threatening me with a collection company when no services whatsoever have been rendered! It's like if you don't pay your Netflix subscription, Netflix cancel your account, and takes you to court for the future year of not-viewing... And of course, you can't even access your account page.
A very unethical behavior, disgraceful. A scam.
EDIT: Below, Internations deny that they block access to the account. Well, this is the pasted content of the notice you see if you try to access your account, followed by the "Enter your card details" link.
Pity I can't post an screenshot. Just to show how dishonest they are:
"Payment for your Albatross Membership was due on 13 February 2025, but we were unable to process the charge. You have been notified both on the InterNations website and by email that this payment is overdue, and your account is now frozen until your subscription fees have been paid.

To get your account back and avoid further legal action, please settle this charge immediately — we reserve the right to transfer the claim to a debt collection agency if this bill remains unpaid."

11 de abril de 2025
Avaliação não solicitada
logotipo da InterNations

Resposta da InterNations

Dear Gerardo,

Thank you for your feedback.

In case of a failed payment (which can always happen for a variety of reasons), we remind the member of the open invoice, but don't limit access to accounts or remove the paid membership. Please contact our Community Support Team if you have any issues with accessing your account.

If you have any questions or further feedback, you can always contact our Community Support Team again.

Best regards,
Your InterNations Team

Avaliado com 5 de um total de 5 estrelas

The support staff worked with me to…

The support staff worked with me to solve a technical issue I had with my account. Great work and big thanks!!

28 de abril de 2025
Avaliação não solicitada
logotipo da InterNations

Resposta da InterNations

Dear Mark!

Thank you for your feedback. We are glad to hear our Support Team was able to assist with the technical difficulty.

For any further questions or support, you can contact our Support Team anytime.

Best regards,
Your InterNations Team

Avaliado com 1 de um total de 5 estrelas

SCAM. Unacceptable and Dishonest Practices

Unacceptable and Dishonest Practices – Stay Away

Internations deliberately makes it extremely difficult to cancel a Premium membership or impossible...
There is no clear cancellation option. They falsely redirect users to manage the cancellation via Apple, even when no Apple subscription exists.
I wasted over 30 minutes trying to cancel, and my subscription is still active — meaning I will now have to take further steps to block future charges myself.

This behavior is a clear example of unfair and deceptive business practices, intentionally creating barriers to cancellation and wasting customers’ time.
It reflects a lack of transparency, dishonesty, and disrespect for consumer rights.

Stay away from this platform unless you want to be trapped into ongoing payments you never consented to.

25 de abril de 2025
Avaliação não solicitada
logotipo da InterNations

Resposta da InterNations

Dear Sebastien,

Thank you for your review! We appreciate taking the time to document this incident in detail.

We are very sorry for the inconveniences caused. Subscriptions purchased via Apple/Google are directly managed in your phone's settings as the billing process is handled directly by Apple/Google.

For subscriptions purchased directly from our website, you can cancel anytime from your Membership Page. The steps are outlined in our FAQs: https://support.internations.org/hc/en-us/articles/10484496038813-How-do-I-cancel-my-Albatross-Membership

If you need assistance with the cancellation or have further questions, please reach out to our Support Team. We would be happy to help!

Best regards,
Your InterNations Team

Avaliado com 1 de um total de 5 estrelas

Real scammers.

Real scammers.
This company ripped me off with their Albatross membership which got renewed and I asked immediately to cancel it and their "customer service" answered me two weeks later in order to buy time so that I get charged for another billing cycle. I feel pity for this company. I do not recommend it at all!

23 de abril de 2025
Avaliação não solicitada
logotipo da InterNations

Resposta da InterNations

Dear Stela,

Thank you for your feedback! We apologize for the long reply time our Support Team is currently experiencing.

We operate on an automatic renewal system, information which is displayed on the Checkout Page when signing up for the Albatross Membership, in your invoices, on your Membership Page and in our Terms & Conditions.

We are very sorry for any inconveniences caused. If you have further questions, please reach out to our Support Team.

Best regards,
Your InterNations Team

Avaliado com 4 de um total de 5 estrelas

The Company responded to my Email very…

The Company responded to my Email very clearly and fulfilled my request.

8 de abril de 2025
Avaliação não solicitada
logotipo da InterNations

Resposta da InterNations

Dear Hakar,

Thank you for your feedback. We're glad to hear that you're happy with our support.

If you have any questions or further feedback, you can always contact our Community Support Team again.

Best regards,
Your InterNations Team

Avaliado com 1 de um total de 5 estrelas

Man kommt nicht in sein Profil

Man kommt nicht in sein Profil, um sein Account wieder zu löschen, wenn man nicht zahlendes Mitglied ist. Es kommt ständig eine Fehlermeldung, obwohl man angemeldet ist. Meine Bewertung: "0 Sterne".

6 de abril de 2025
Avaliação não solicitada
logotipo da InterNations

Resposta da InterNations

Dear Meila,

Thank you for your feedback.

If you are experiencing issues with your login or need help with deleting your account, please contact our Community Support Team.

Best regards,
Your InterNations Team

Avaliado com 1 de um total de 5 estrelas

I requested cancellation of my…

I requested cancellation of my membership in 2023, however it has still not ben registered nor accepted by Internations, until this day. I finally got confirmation that they cancelled my membership.

This is a deceitful and stealing organization with events that are mediocre at best. They have no interest in actually encouraging connections, but are merely focused on grabbing money from its members.

I would not suggest anyone ever to sign up with this organization. A complete waste of time and money

2 de abril de 2025
Avaliação não solicitada
logotipo da InterNations

Resposta da InterNations

Dear Jonas,

Thank you for your feedback.

Our members can comfortably manage their membership and subscription in their account settings at any time, including canceling their membership. Of course, our Community Support Team will also assist with such requests. In any case, a successful cancelation is confirmed via email.

If you have any questions about request or further feedback you can always contact our Community Support Team.

Best regards,
Your InterNations Team

Avaliado com 1 de um total de 5 estrelas

I’ve had a frustrating experience with…

I’ve had a frustrating experience with InterNations regarding their membership policies. After facing an issue with refunds and cancellation, I attempted to contact their support team multiple times—only to be met with complete silence.

It appears that once a customer raises concerns related to refunds, the platform becomes unresponsive. This lack of transparency and accountability makes me question the platform’s integrity.

For a service that promotes global connection and community, it’s disheartening to see such poor communication practices. I would caution others to be mindful of this before committing to a paid membership. A genuine platform should prioritize its members' concerns, not avoid them.

I hope InterNations improves its customer support moving forward.

31 de março de 2025
Avaliação não solicitada
logotipo da InterNations

Resposta da InterNations

Dear lj,

Thank you for your feedback.

While our reply times may vary based on ticket volume, we can assure you that we reply to every request concerning any topic.

We apologize for the delay and thank you for your patience.

Best regards,
Your InterNations Team

Avaliado com 1 de um total de 5 estrelas

Making expats feel unwelcome since..

Declined membership without providing a valid reason. Way to pursue your mission of making expats feel welcome 🙌

30 de março de 2025
Avaliação não solicitada
logotipo da InterNations

Resposta da InterNations

Dear Jonathan,

Thank you for your feedback. We appreciate your interest in joining our community and are sorry that your application was declined.

To ensure that InterNations remains a community of trust, each registration goes through an approval process. Our team carefully examines each application in order to make the right decision about who should become a member of our international community. Unfortunately, we can't give detailed information on why a specific request was denied.

If you have any questions or further feedback you can always contact our Community Support Team.

Best regards,
Your InterNations Team

Avaliado com 1 de um total de 5 estrelas

Is this moderator a case of "Not Fit for Purpose?"

The intellectual gravitas of those who participate in the discussions I've participated in are most suited to a classroom of 8 year olds! If as I did, you run foul of the moderator (who displays all the talents of an insecure and controlling personality) for whom any comment that falls outside of her narrow purview is met with unwarranted and quite frankly offensive responses. She blocked my use of the "Hand Emoji" and then criticizes me for not using it! She is only comfortable when handling comments which clearly demonstrate that the questioner displays little or no knowledge of the subject under discussion and then accuses me of posting messages which are "demanding and aggressive," i.e. I pose challenging questions for which she has no cogent response. Ironically the subject matter, the Moral Compass is a subject that I have studied for decades and yet the moderator in this case displays all the characteristics of one for whom the meaning of which completely eludes her! Her reaction is to block my comments and also, not unsurprisingly has banned me from her discussion platform! Classic case of "If you can't stand the heat, get out of the kitchen!!"

26 de março de 2025
Avaliação não solicitada
logotipo da InterNations

Resposta da InterNations

Dear David,

Thank you for your feedback.

We're a bit unclear what or whom you are referring to by "discussion platform" or "moderator". InterNations is an expat community.

If you have any questions or further feedback you can always contact our Community Support Team.

Best regards,
Your InterNations Team

Avaliado com 1 de um total de 5 estrelas

Can't join because of country of…

Can't join because of country of origin. What a joke of a website

18 de março de 2025
Avaliação não solicitada
logotipo da InterNations

Resposta da InterNations

Dear Mz,

Thank you for your feedback.

To ensure that InterNations remains a community of trust, each registration goes through an approval process. The country of origin is not a factor in the process, though. Our team carefully examines each application in order to make the right decision about who should become a member of our international community.

If you have any questions or further feedback you can always contact our Community Support Team.

Best regards,
Your InterNations Team

Avaliado com 1 de um total de 5 estrelas

Decline of membership

I was a member of Internations for many years and attended their events in Moscow occasionally. In 2022 I moved to Portugal and found that my account with Internations was no longer recognised and I tried to register again. And got the message that their admin rejected me, because they care a lot about who joins their community! Guys, I completely understand that you "shut down" your activities in Russia back to 2022. But if you think you can impose "personal sanctions" against me just because I'm Russian and was born in Moscow (the only information you asked for when I registered) - you're not an "expat community", you're "the community of prejudiced opinions", and I'd like to stay away from such a community, indeed.

15 de março de 2025
Avaliação não solicitada
logotipo da InterNations

Resposta da InterNations

Dear Marina,

Thank you for your feedback.

To ensure that InterNations remains a community of trust, each registration goes through an approval process. The country of origin is not a factor in the process, though. Our team carefully examines each application in order to make the right decision about who should become a member of our international community.

If you have any questions or further feedback you can always contact our Community Support Team.

Best regards,
Your InterNations Team

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