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Ivy Rx Avaliações 5.089

O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I was confused on how to renew my prescription and Alvin Cadiz was extremely helpful. He directed me to where I needed to go but even then I was having difficulties. Alvin handled everything and gave... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I reached out with an issue with an order, I didn't get alot of push back or talking around the issue, Rosette just handled it, and it was a breath of fresh air. Huge points for fantastic customer ser... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This is the 2nd time I’ve received assistance from Don Gavino. Don has consistently provided excellent customer service and provided answers and solutions each time. I had a prescription mix up becaus... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My questions are always answered in a very timely manner. Ivy Rx can be relied on to help their clients along their journey. Sometimes I’m amazed at how fast the support team replies to my questions.... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Centro de Saúde e Beleza

Escrito pela empresa

At IVY RX, we aim to help you optimize your body to perform at your peak. No matter the goals of your active lifestyle, we'll help you get the most out of every day and ensure that as you grow older, you don't have to accept that aging is synonymous with declining. Whether you’re looking for NAD+, Glutathione, B12, or weight loss treatments, we are the source for all your wellness needs, delivered to your door without stress.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

5 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 77% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Don was amazing

Don was amazing, helped me in under 5 minutes and made the process super easy!!!

26 de abril de 2026
Avaliação não solicitada
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Resposta da Ivy Rx

Thank you so much for your amazing feedback! We’re thrilled to hear that Don was able to help you so quickly and make the process feel easy and seamless. Providing fast, efficient support with Responsiveness, Understanding, and Trustworthiness is exactly what we strive for, and it’s great to know Don delivered that experience. We’ll be sure to share your kind words with the team. We’re always here if you need anything.

Avaliado com 4 de um total de 5 estrelas

Helpful and Informative

Rhinard was helpful and Informative. I only gave a 4 star because no one was available when I initially needed help, yesterday. Rhinard was super fast with responding once I saw I had a notification, today. Thanks again!!!

26 de abril de 2026
Avaliação não solicitada
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Resposta da Ivy Rx

Thank you so much for your thoughtful feedback! We’re glad to hear that Rhinard was helpful and informative, and that the team was able to respond quickly once you reconnected today. We also appreciate you sharing your experience about the initial delay, as Transparency and Responsiveness are very important to us, and we’re always working to improve availability when you need support most. Your patience and understanding truly mean a lot, and we’re grateful for your trust. We’re always here if you need anything.

Avaliado com 5 de um total de 5 estrelas

Always prompt and helpful with my…

Always prompt and helpful with my issues.

26 de abril de 2026
Avaliação não solicitada
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Resposta da Ivy Rx

Thank you so much for your kind feedback! We’re glad to hear that the team has consistently been prompt and helpful in addressing your concerns. Providing dependable support with Responsiveness, Understanding, and Trustworthiness is what we strive for every day, and it’s great to know that’s been your experience. We truly appreciate your support and are always here if you need anything.

Avaliado com 5 de um total de 5 estrelas

Jan was very helpful and answered my…

Jan was very helpful and answered my questions

26 de abril de 2026
Avaliação não solicitada
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Resposta da Ivy Rx

Thank you so much for your feedback! We’re glad to hear that Jan was very helpful and took the time to answer your questions. Providing clear, supportive care with Responsiveness, Understanding, and Trustworthiness is what we strive for, and it’s great to know Jan delivered that experience. We’ll be sure to share your kind words with the team. We’re always here if you need anything.

Avaliado com 5 de um total de 5 estrelas

Fast response resolve my issues

Fast response resolve my issues

26 de abril de 2026
Avaliação não solicitada
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Resposta da Ivy Rx

Thank you for your feedback! We’re glad to hear that your issue was resolved quickly and that you received a fast response from the team. Providing efficient support with Responsiveness and Trustworthiness is something we take seriously, and it’s great to know we delivered for you. We’re always here if you need anything.

Avaliado com 5 de um total de 5 estrelas

Signing up with Ivy and receiving…

Signing up with Ivy and receiving service was a seamless process. They provided detailed information and instructions to get me started. Very easy to work with. Thank you.

18 de abril de 2026
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Resposta da Ivy Rx

Thank you so much for your thoughtful feedback! We’re so glad to hear that your sign up and service experience felt seamless and easy to navigate. Providing clear guidance and detailed information is a big part of ensuring a smooth and safe start, and it’s great to know that came through. Delivering support with Transparency, Understanding, and Trustworthiness is what we aim for every step of the way. We truly appreciate you choosing Ivy Rx and are always here if you need anything.

Avaliado com 5 de um total de 5 estrelas

Jan was awesome

Jan was awesome. I needed to refill my script and she did it so fast!

26 de abril de 2026
Avaliação não solicitada
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Resposta da Ivy Rx

Thank you so much for your kind feedback! We’re thrilled to hear that Jan was able to assist you quickly with your prescription refill and make the process smooth and efficient. Providing fast, reliable support with Responsiveness, Understanding, and Trustworthiness is exactly what we strive for, and it’s great to know Jan delivered that experience. We’ll be sure to share your kind words with the team. We’re always here if you need anything.

Avaliado com 5 de um total de 5 estrelas

This is the 2nd time I’ve received…

This is the 2nd time I’ve received assistance from Don Gavino. Don has consistently provided excellent customer service and provided answers and solutions each time. I had a prescription mix up because I had suspended my account. Don was able to fix the problem immediately both times I’ve needed help.

24 de abril de 2026
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Resposta da Ivy Rx

Thank you so much for sharing your experience! We’re so glad to hear that Don was able to step in and resolve your prescription mix up quickly, especially after the account suspension. It’s great to know he consistently provided clear solutions and dependable support each time you reached out. Delivering prompt, reliable help with genuine Responsiveness, Understanding, and Trustworthiness is exactly what we strive for, and your feedback truly reinforces that. We’ll be sure to share your kind words with Don and the team. We’re always here if you need anything.

Avaliado com 5 de um total de 5 estrelas

They are always so quick to help and…

They are always so quick to help and any question or problem i have is answered. Today Jan responded quickly to a question I had and was so helpful. Love the service.

26 de abril de 2026
Avaliação não solicitada
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Resposta da Ivy Rx

Thank you so much for your wonderful feedback! We’re so glad to hear that you consistently receive quick and helpful support, and that Jan was able to assist you again so promptly. Providing reliable, timely care is a key part of our commitment to Responsiveness and Trustworthiness, and it means a lot to know you love the service. We’re also happy to ensure every question or concern is met with Understanding and clear guidance. We’re always here if you need anything.

Avaliado com 5 de um total de 5 estrelas

Jan was very helpful

Jan was very helpful

26 de abril de 2026
Avaliação não solicitada
logotipo da Ivy Rx

Resposta da Ivy Rx

Thank you so much for your feedback! We’re so glad to hear that Jan was very helpful. Providing clear, reliable support and making sure every patient feels taken care of is a big part of how the team delivers Understanding, Responsiveness, and Trustworthiness. We truly appreciate you sharing your experience and we’re always here if you need anything.

Avaliado com 5 de um total de 5 estrelas

Helpful and quick!

Jan was patient and helpful. My questions were answered in just a couple of minutes.

26 de abril de 2026
Avaliação não solicitada
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Resposta da Ivy Rx

Thank you so much for your kind feedback! We’re so glad to hear that Jan was patient, helpful, and able to answer your questions in just a couple of minutes. Providing quick, attentive support while making sure you feel heard is a big part of how the team delivers Responsiveness, Understanding, and Trustworthiness, and it’s great to know you had such a positive experience. We truly appreciate you sharing this and we’re always here if you need anything.

Avaliado com 5 de um total de 5 estrelas

Easy to order

Fast shipping

25 de abril de 2026
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Resposta da Ivy Rx

Thank you so much for your feedback! We’re glad to hear that you found the ordering process easy and the shipping fast. The team works hard to make every step simple and efficient, with a strong focus on Responsiveness, Transparency, and Trustworthiness so you know exactly what to expect. We truly appreciate you sharing your experience and we’re always here if you need anything.

Avaliado com 1 de um total de 5 estrelas

I submitted a change for the delivery…

I submitted a change for the delivery date to delay till May. You delivered in April. I just returned home to a box that has been here on my porch for several WEEKS! We left 4/1-4/24. This is why I requested to SKIP the shipment. So you have charged me for a product that has sat out in the heat for 3 & 1/2 Weeks.
I won’t be able to use this.

8 de abril de 2026
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Resposta da Ivy Rx

Thank you for bringing your feedback to our attention. We are committed to maintaining a high standard of service for all our patients, and we want to ensure your concerns are rectified immediately.

Our team is currently reviewing your account, and a representative will be reaching out to you directly via email to provide a resolution.

If you have any further details you’d like to share in the meantime, please feel free to message us at support@ivyrx.com.

Avaliado com 3 de um total de 5 estrelas

price is a little high compared to…

price is a little high compared to other similar sites.

web site is a little hard to navigate, I tried to make a few changes and updates and was not able to

24 de abril de 2026
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Resposta da Ivy Rx

Thank you for your feedback, we really appreciate you taking the time to share your experience. We understand your concerns about pricing and navigation, and we’re always working to improve both to make things more accessible and user friendly. Your input helps us identify where we can do better, and we’ll be sure to share this with the team. Someone from our team will also be reaching out to assist you further and help make your experience smoother. If there’s anything you’d like to share in the meantime, please don’t hesitate to let us know, we’re here to help.

Avaliado com 5 de um total de 5 estrelas

I like how fast everything is moving so…

I like how fast everything is moving so far. I am excited to receive my purchase

23 de abril de 2026
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Resposta da Ivy Rx

Thank you so much for your feedback! We’re so glad to hear you’re enjoying how quickly everything is moving and that you’re excited to receive your order. The team works hard to ensure a smooth and efficient experience, with a strong focus on Responsiveness, Transparency, and Trustworthiness every step of the way. We truly appreciate your excitement and support, and we’re always here if you need anything.

Avaliado com 5 de um total de 5 estrelas

Everything has gone great so far!!

Everything has gone great so far!!

17 de abril de 2026
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Resposta da Ivy Rx

Thank you so much for your positive feedback! We’re thrilled to hear that everything has been going great so far. The team is committed to providing a smooth, reliable experience with a focus on Safety, Trustworthiness, and consistent Responsiveness, and it means a lot to know that’s been reflected in your experience. We truly appreciate your support and we’re always here if you need anything.

Avaliado com 5 de um total de 5 estrelas

Bill was such amazing help

Bill was such amazing help. He got back to me after our phone call within the hour just like he said he would and he answered and help with all my questions and concerns.

24 de abril de 2026
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Resposta da Ivy Rx

Thank you so much for your kind feedback! We’re so glad to hear that Bill followed through promptly and got back to you within the hour as promised while taking the time to answer all your questions and concerns. Providing clear communication and dependable follow up is a big part of how the team delivers Responsiveness, Transparency, and Trustworthiness, and it’s great to know you felt supported every step of the way. We truly appreciate you sharing your experience, and we’re always here if you need anything.

Avaliado com 5 de um total de 5 estrelas

Easy and fast customer service.

24 de abril de 2026
Avaliação não solicitada
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Resposta da Ivy Rx

Thank you for your feedback! We’re so glad to hear that you found the process easy and that the team was able to assist you quickly. Providing clear, efficient support is a big part of our commitment to Responsiveness and Trustworthiness, and it means a lot to know that reflected in your experience. We’re always here if you need anything.

Avaliado com 5 de um total de 5 estrelas

I'm so happy with this company I made a…

I'm so happy with this company I made a mistake and selecting the wrong plan and I was charged for 2388 dollars I almost die and I send a massage asking for help they fix my problem almost immediately I have my refund on my account thank you so much for the help I can say 10/10 on support 😊😊😊🙏🙏🙏

24 de abril de 2026
Avaliação não solicitada
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Resposta da Ivy Rx

Thank you so much for sharing your experience! We completely understand how stressful that situation must have been, and we’re so glad the team was able to step in quickly to resolve the issue and process your refund right away. Providing fast, reliable support and clear communication is incredibly important to us, and your feedback truly highlights our commitment to Responsiveness, Understanding, and Trustworthiness. We really appreciate your kind words and your 10 out of 10 rating. We’re always here if you need anything.

Avaliado com 5 de um total de 5 estrelas

Ivy rx and JB has been amazing since…

Ivy rx and JB has been amazing since the very beginning.. reliable and just truly understanding! Keep up the great work!

24 de abril de 2026
Avaliação não solicitada
logotipo da Ivy Rx

Resposta da Ivy Rx

Thank you so much for your kind words! We’re thrilled to hear that JB and the team have been able to provide such a reliable and understanding experience from the very beginning. Delivering consistent care with Responsiveness, Understanding, and Trustworthiness is incredibly important to us, and your feedback truly means a lot. We appreciate your continued support and are always here if you need anything.

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