I was confused on how to renew my prescription and Alvin Cadiz was extremely helpful. He directed me to where I needed to go but even then I was having difficulties. Alvin handled everything and gave... Ver mais
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Veja o que dizem as avaliações
I reached out with an issue with an order, I didn't get alot of push back or talking around the issue, Rosette just handled it, and it was a breath of fresh air. Huge points for fantastic customer ser... Ver mais
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This is the 2nd time I’ve received assistance from Don Gavino. Don has consistently provided excellent customer service and provided answers and solutions each time. I had a prescription mix up becaus... Ver mais
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My questions are always answered in a very timely manner. Ivy Rx can be relied on to help their clients along their journey. Sometimes I’m amazed at how fast the support team replies to my questions.... Ver mais
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Detalhes da empresa
Escrito pela empresa
At IVY RX, we aim to help you optimize your body to perform at your peak. No matter the goals of your active lifestyle, we'll help you get the most out of every day and ensure that as you grow older, you don't have to accept that aging is synonymous with declining. Whether you’re looking for NAD+, Glutathione, B12, or weight loss treatments, we are the source for all your wellness needs, delivered to your door without stress.
Informações de contato
111 NE 1st Street 8th Floor #8564, 33132, Miami, Estados Unidos
- 866-464-8989
- support@ivyrx.com
- ivyrx.com
4,6
Excelente
5 mil avaliações
Respondeu a 77% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
DO NOT USE THIS COMPANY.
DO NOT USE THIS COMPANY.
DECEPTIVE ADVERTISING ON INTERNET.
PAID FOR 3 MONTHS
RECEIVED 1 MONTH
NO REFUNDS
SPENT NIGHT IN ER. LOST 1 WEEK OF WORK BECAUSE OF SIDE EFFECTS.
IT IS POISON
28 de janeiro de 2026
Avaliação não solicitada
Resposta da Ivy Rx
Thank you for bringing your feedback to our attention. We are committed to maintaining a high standard of service for all our patients, and we want to ensure your concerns are rectified immediately.
Our team is currently reviewing your account, and a representative will be reaching out to you directly via email to provide a resolution.
If you have any further details you’d like to share in the meantime, please feel free to message us at support@ivyrx.com.
I wasn’t aware the medication was red…
I wasn’t aware the medication was red and the package wasn’t cold when delivered
23 de abril de 2026
Resposta da Ivy Rx
Thank you for bringing this to our attention. We’re truly sorry for the concern and confusion this has caused you. Please rest assured that your case is being treated as a priority, and our clinical team will reach out to you shortly to carefully review your medication and delivery concerns.
Resposta da Ivy Rx
Thank you so much for your kind feedback! We’re glad to hear you’re pleased with the help you received. Providing supportive, reliable care while prioritizing Understanding, Responsiveness, and Trustworthiness is always our goal. We truly appreciate your support and are always here if you need anything.
This company does stand by their…
This company does stand by their product. Emailed back and forth with Ray concerning an issue he took care of it. Would come back to this company if need be. Thank you
21 de abril de 2026
Resposta da Ivy Rx
Thank you so much for your thoughtful feedback! We’re so glad to hear that Ray was able to assist you and take care of your concern through your email exchanges. It means a lot to know you felt supported and that we stood by our product. Providing dependable care and clear communication while prioritizing Responsiveness, Understanding, Transparency, and Trustworthiness is always our goal. We truly appreciate your trust and look forward to supporting you again whenever you need us.
Everything has been wonderful
Everything has been wonderful. The fast shipment, the easy ordering, and the attention they provide to the patient is amazing. huge shoutout to JB that has gone above and beyond to answer all my questions and helping me set up my next order.
24 de abril de 2026
Avaliação não solicitada
Resposta da Ivy Rx
Thank you so much for your wonderful feedback! We’re thrilled to hear that everything from the fast shipment to the easy ordering and attentive care has made your experience so positive. It’s especially great to know that JB went above and beyond to answer your questions and help you with your next order. Providing seamless service and dedicated support while prioritizing Responsiveness, Understanding, Transparency, and Trustworthiness is always our goal. We truly appreciate your support and are always here if you need anything.
Helpful staff
JB, Honey Jerlyn & Geraldine are very helpful
24 de abril de 2026
Avaliação não solicitada
Resposta da Ivy Rx
Thank you so much for your kind feedback! We’re so glad to hear that JB, Honey, Jerlyn, and Geraldine were all helpful throughout your experience. It’s wonderful to know the team was able to support you every step of the way. Providing attentive, reliable care while prioritizing Understanding, Responsiveness, and Trustworthiness is always our goal. We truly appreciate your support and are always here if you need anything.
Everything is wonderful
Everything is wonderful. Only I would change is faster response times from the Drs.
16 de abril de 2026
Resposta da Ivy Rx
Thank you so much for your feedback! We’re really glad to hear that your overall experience has been wonderful. We truly appreciate your suggestion regarding response times from our doctors, and we completely understand how important timely communication is. Your input helps us continue improving our Responsiveness while maintaining the highest level of Safety and Trustworthiness in your care. We’re always here if you need anything.
Rhinard was great and helped within a…
Rhinard was great and helped within a matter of minutes and answered all my questions
24 de abril de 2026
Avaliação não solicitada
Resposta da Ivy Rx
Thank you so much for your wonderful feedback! We’re thrilled to hear that Rhinard was able to assist you so quickly and answer all your questions. Providing prompt, helpful support while prioritizing Responsiveness, Understanding, and Trustworthiness is always our goal. We truly appreciate your support and are always here if you need anything.
Excellent service
My questions are always answered in a very timely manner. Ivy Rx can be relied on to help their clients along their journey. Sometimes I’m amazed at how fast the support team replies to my questions. In today’s world most companies make you wait 24-48 hours for a reply. Ivy Rx is the exception and answers quickly, the most I’ve waited was several hours and test was because I submitted a question late at night. I’m very pleased with Ivys support team!
24 de abril de 2026
Avaliação não solicitada
Resposta da Ivy Rx
Thank you so much for your thoughtful and detailed feedback! We’re thrilled to hear that you’ve consistently had such a positive experience with our support team and that your questions are answered so quickly. We understand how important timely communication is, and it means a lot to know that our responsiveness has stood out compared to your experiences elsewhere. Providing dependable, attentive support while prioritizing Responsiveness, Understanding, and Trustworthiness is always our goal. We truly appreciate your trust in Ivy Rx and are always here if you need anything.
Rosette was great!
24 de abril de 2026
Avaliação não solicitada
Resposta da Ivy Rx
Thank you so much for your kind feedback! We’re so glad to hear that Rosette provided a great experience for you. Delivering supportive, reliable care while prioritizing Responsiveness, Understanding, and Trustworthiness is always our goal. We truly appreciate your support and are always here if you need anything.
Great customer service
17 de abril de 2026
Resposta da Ivy Rx
Thank you so much for your kind words! We’re thrilled to hear you had a great experience with our customer service. Providing reliable, supportive care while prioritizing Responsiveness, Understanding, and Trustworthiness is always our goal. We truly appreciate your support and are always here if you need anything.
Easy to use app
Easy to use app, helpful notes from the team, I like tracking my progress also
24 de abril de 2026
Avaliação não solicitada
Resposta da Ivy Rx
Thank you so much for your wonderful feedback! We’re so glad to hear that you’re enjoying the app and finding the team’s notes helpful. It’s great that tracking your progress has been a positive part of your experience as well. Providing clear guidance and supportive care while prioritizing Transparency, Understanding, and Trustworthiness is always our goal. We truly appreciate your support and are always here if you need anything.
Wonderful experience thus far
Wonderful experience thus far! Easy instructions to follow, heading into my second month with IvyRx and already lost 10 pounds.
24 de abril de 2026
Avaliação não solicitada
Resposta da Ivy Rx
Thank you so much for sharing your experience! We’re thrilled to hear that everything has been easy to follow and that you’re already seeing great progress in your second month. That’s an amazing milestone, and we’re so glad to be part of your journey. Providing clear guidance and supportive care while prioritizing Transparency, Understanding, Safety, and Trustworthiness is always our goal. We’re excited to continue supporting you and are always here if you need anything.
Resposta da Ivy Rx
Thank you so much for your kind words! We’re thrilled to hear you had an excellent experience with our customer service. Providing reliable support while prioritizing Responsiveness, Understanding, and Trustworthiness is always our goal. We truly appreciate your support and are always here if you need anything.
Great response and service.
Rosette took care of my issue she and responded on my email right away . It’s a big deal for me when I needed a quick respond which is the Ivy Rx team have been doing excelente job.
22 de abril de 2026
Avaliação não solicitada
Resposta da Ivy Rx
Thank you so much for your thoughtful feedback! We’re so glad to hear that Rosette was able to take care of your concern and respond to your email right away. We completely understand how important quick communication is, and it’s wonderful to know the team has been consistently delivering for you. Providing timely, dependable support while prioritizing Responsiveness, Understanding, and Trustworthiness is always our goal. We truly appreciate your kind words and are always here if you need anything.
Great customer service.
Great customer service. Aljohn was very friendly and quick to respond.
22 de abril de 2026
Avaliação não solicitada
Resposta da Ivy Rx
Thank you so much for your kind feedback! We’re so glad to hear that Aljohn provided friendly and prompt support throughout your experience. Delivering helpful, timely care while maintaining Responsiveness, Understanding, and Trustworthiness is what we strive for every day. We truly appreciate your support and are always here if you need anything.
Jerlyn was very helpful and tended to…
Jerlyn was very helpful and tended to my needs in a timely manner! Very satisfied!
23 de abril de 2026
Avaliação não solicitada
Resposta da Ivy Rx
Thank you so much for your wonderful feedback! We’re thrilled to hear that Jerlyn was able to assist you and take care of your needs in such a timely manner. It’s great to know you felt supported and satisfied with your experience. Providing attentive, efficient care while prioritizing Responsiveness, Understanding, and Trustworthiness is always our goal. We’re always here if you need anything.
Prompt and awesome service!!
23 de abril de 2026
Avaliação não solicitada
Resposta da Ivy Rx
Thank you so much for your kind words! We’re thrilled to hear you had a prompt and awesome experience with the team. Providing quick, reliable support while maintaining Responsiveness and Trustworthiness is always our goal. We truly appreciate your support and are always here if you need anything.
Quick and painless!
23 de abril de 2026
Avaliação não solicitada
Resposta da Ivy Rx
Thank you so much for your feedback! We’re glad to hear your experience was quick and painless. Providing a smooth and efficient process reflects our commitment to Responsiveness and Transparency, and we’re happy everything went seamlessly for you. We truly appreciate your trust and are always here if you need anything.
Resposta da Ivy Rx
Thank you so much for your feedback! We’re glad to hear your issue was resolved quickly and that you had a great experience. Providing timely support reflects our commitment to Responsiveness, and ensuring smooth resolutions speaks to our Trustworthiness. We truly appreciate your trust and are always here if you need anything.
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