I was confused on how to renew my prescription and Alvin Cadiz was extremely helpful. He directed me to where I needed to go but even then I was having difficulties. Alvin handled everything and gave... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I reached out with an issue with an order, I didn't get alot of push back or talking around the issue, Rosette just handled it, and it was a breath of fresh air. Huge points for fantastic customer ser... Ver mais
A empresa respondeu
This is the 2nd time I’ve received assistance from Don Gavino. Don has consistently provided excellent customer service and provided answers and solutions each time. I had a prescription mix up becaus... Ver mais
A empresa respondeu
My questions are always answered in a very timely manner. Ivy Rx can be relied on to help their clients along their journey. Sometimes I’m amazed at how fast the support team replies to my questions.... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
At IVY RX, we aim to help you optimize your body to perform at your peak. No matter the goals of your active lifestyle, we'll help you get the most out of every day and ensure that as you grow older, you don't have to accept that aging is synonymous with declining. Whether you’re looking for NAD+, Glutathione, B12, or weight loss treatments, we are the source for all your wellness needs, delivered to your door without stress.
Informações de contato
111 NE 1st Street 8th Floor #8564, 33132, Miami, Estados Unidos
- 866-464-8989
- support@ivyrx.com
- ivyrx.com
4,6
Excelente
5 mil avaliações
Respondeu a 77% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Rosette was patient and courteous.
Rosette was patient and courteous.
23 de abril de 2026
Avaliação não solicitada
Resposta da Ivy Rx
Thank you so much for your feedback! We’re glad to hear that Rosette was patient and courteous throughout your experience. Her approach truly reflects our commitment to Understanding and Trustworthiness, and we’re happy she made you feel supported. We appreciate your trust and are always here if you need anything.
Rosette is the best!
Rosette is kind, very responsive and insightful on helping the patient at hand. I hope I get her every time!
23 de abril de 2026
Avaliação não solicitada
Resposta da Ivy Rx
Thank you so much for your kind feedback! We’re thrilled to hear that Rosette was able to provide such responsive and insightful support. Her dedication truly reflects our commitment to Responsiveness and Understanding, and it’s wonderful to know she made such a positive impact on your experience. We’ll be sure to share your kind words with her. Your trust means a lot to us, and we’re always here if you need anything.
Very nnice amd helpful
21 de abril de 2026
Avaliação não solicitada
Resposta da Ivy Rx
Thank you so much for your feedback! We’re glad to hear that you found the team very nice and helpful. Providing supportive and friendly care reflects our commitment to Understanding and Trustworthiness, and it means a lot to know you had a positive experience. We truly appreciate your trust and are always here if you need anything.
Customer service was great
Customer service was great, resolution was quickly rectified. Weight loss meds including B-12 was effective!
15 de abril de 2026
Resposta da Ivy Rx
Thank you so much for your feedback! We’re glad to hear that you had a great experience with customer service and that your concern was resolved quickly. Providing timely support reflects our commitment to Responsiveness and Understanding, and it’s wonderful to know the weight loss medication along with B-12 has been effective for you. Your experience means a lot to the team, and we truly appreciate your trust in us. We’re always here if you need anything.
Wonderful
Wonderful, fast customer service! Love that I can reach out and know someone is getting back to me. Everyone has been so helpful and knowledgeable!
23 de abril de 2026
Avaliação não solicitada
Resposta da Ivy Rx
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve had such a positive experience with the team and that you feel supported every time you reach out. Providing fast, reliable communication reflects our commitment to Responsiveness, and it means a lot to know the team’s helpful and knowledgeable approach made a difference. Your trust truly speaks to the Trustworthiness we strive to build with every interaction. We appreciate you and are always here if you need anything.
1 month review
Taking semaglutide for a month now, so far no change in weight or ‘food noise’. Previously have taken a GLP-1 a couple of years ago and saw far better results at this point in time of the program, not sure if it’s the lower dosage since provided semaglutide is a combination of B12 since I’m not actually taking a full .25 of semaglutide. I’ll continue with the program and hopefully start seeing results. Worth the mention, I do workout regularly and ensure I’m eating nourishing healthy foods.
22 de abril de 2026
Resposta da Ivy Rx
Hi Christina,
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and appreciate you bringing this to our attention.
Our team would like the opportunity to review your concerns and assist further. Please feel free to reach out to us directly at support@ivyrx.com
or by phone at +1 866 464 8979, and we’ll be happy to help.
We value your feedback and look forward to connecting with you to work toward a resolution.
I ordered a 3 month supply 3 times and…
I ordered a 3 month supply 3 times and only received a one month each time
31 de maio de 2025
Resposta da Ivy Rx
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and appreciate you bringing this to our attention.
Our team would like the opportunity to review your concerns and assist further. Please feel free to reach out to us directly at support@ivyrx.com
or by phone at +1 866 464 8979, and we’ll be happy to help.
We value your feedback and look forward to connecting with you to work toward a resolution.
Satisfied customer
Each step was so easy to follow from the sign up to the delivery. I would recommend this site to others.
15 de abril de 2026
Resposta da Ivy Rx
Thank you so much for your kind feedback! We’re so glad to hear that each step, from sign up to delivery, was easy to follow and smooth. Providing a simple and seamless experience reflects our commitment to Transparency and Responsiveness, and it means a lot to know that came through in your experience. Your recommendation truly speaks to the Trustworthiness we aim to build with every patient. We appreciate your support and are always here if you need anything.
So efficient and helpful.happy with…
So efficient and helpful.happy with this company very fast
21 de abril de 2026
Resposta da Ivy Rx
I'm so glad to hear that! We aim to be as transparent and responsive as possible to make sure you feel supported and understood. Ensuring your experience is safe and straightforward is our top priority, and knowing we’ve earned your trustworthiness means a lot. Is there anything else I can assist you with today?
Jerel is the best part of IvyRx
Jerel is the best part of dealing with IvyRx. He is on the customer service team. He actually gets things done. He has kept me calm through many screw ups with this company. Jerel would be an asset to any company that he works for.
Jerel has been there to fix way too many issues that I have had with IvyRx. In December, they never shipped my meds. Got them in mid-January…because Jerel got involved. Jerel has run point with billing issues.
Someone should give Jerel a Superman cape
I gave 3 stars because I couldn’t break it up into stars for the company and stars for Jerel. So I went in the middle.
H
22 de abril de 2026
Avaliação não solicitada
Resposta da Ivy Rx
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and appreciate you bringing this to our attention.
Our team would like the opportunity to review your concerns and assist further. Please feel free to reach out to us directly at support@ivyrx.com
or by phone at +1 866 464 8979, and we’ll be happy to help.
We value your feedback and look forward to connecting with you to work toward a resolution.
Resposta da Ivy Rx
Thank you so much for your feedback! We’re glad to hear you had a great experience with the team. Providing reliable and efficient support is always our goal, and we truly appreciate your trust. We’re always here if you need anything.
Great customer service
Great customer service. I was helped by Ericha and it was a quick and simple thing.
22 de abril de 2026
Avaliação não solicitada
Resposta da Ivy Rx
Thank you so much for your kind feedback! We’re glad to hear you had a great experience and that Ericha was able to assist you quickly and make the process simple. Providing clear, efficient support is something we truly value, and we’re happy that came through. We appreciate your trust and are always here if you need anything.
ARD was a biiiiiiig help and responded…
ARD was a biiiiiiig help and responded quickly.
22 de abril de 2026
Avaliação não solicitada
Resposta da Ivy Rx
Thank you for sharing your experience! We’re so glad to hear that ARD was such a big help and responded quickly. Providing prompt and reliable support is incredibly important to us, and it’s great to know that came through in your interaction. We truly appreciate your trust and are always here if you need anything.
JB was really good help explaining and…
JB was really good help explaining and answering my questions quick and very informative as well as professional.
22 de abril de 2026
Avaliação não solicitada
Resposta da Ivy Rx
Thank you so much for your wonderful feedback! We’re thrilled to hear that JB was able to explain everything clearly and provide quick, informative, and professional support. Delivering responsive and trustworthy service is very important to us, and we’re glad the team could meet your expectations. We truly appreciate your trust, and please feel free to reach out if there’s anything else we can assist you with.
Relieved
Lei was Very quick to respond and answer the questions I had very satisfied
22 de abril de 2026
Avaliação não solicitada
Resposta da Ivy Rx
Thank you for sharing your experience! We’re so glad to hear that Lei was able to respond quickly and answer all your questions. Providing responsive and understanding support is very important to us, and it’s great to know you felt satisfied and relieved. We truly appreciate your trust, and the team is always here if you need anything further.
Review
I spoke with Ard and he helped me to change my script. He was very responsive and knowledgeable.
22 de abril de 2026
Avaliação não solicitada
Resposta da Ivy Rx
Thank you so much for your kind feedback! We’re glad to hear that Ard was able to help you update your script and provide such a responsive and knowledgeable experience. It’s great to know the team was able to support you effectively and make the process smooth. We truly appreciate your trust, and if you need anything else, the team is always here to help.
Great customer service
Great customer service. Solved my problem
22 de abril de 2026
Avaliação não solicitada
Resposta da Ivy Rx
Thank you so much for your kind feedback! We’re glad to hear the team was able to resolve your issue and provide a smooth experience. Delivering quick and effective support is very important to us, and we truly appreciate your trust. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Great customer service
It was very easy to get my hair resolved.
22 de abril de 2026
Avaliação não solicitada
Resposta da Ivy Rx
Thank you so much for your feedback! We’re glad to hear that you had a great customer service experience and that everything was handled easily for you. Making the process smooth and stress free through Responsiveness, Understanding, and Trustworthiness is very important to us. If there’s anything else we can assist you with, the team is always here to help.
Very kind and friendly
RHINARD Very kind and friendly
Fast response and patience
21 de abril de 2026
Avaliação não solicitada
Resposta da Ivy Rx
Thank you so much for your kind feedback! We’re happy to hear that Rhinard was very kind, friendly, and patient while assisting you, and that you received a fast response. Providing supportive and efficient care through Understanding, Responsiveness, and Trustworthiness is something we truly value. We’ll be sure to share your kind words with Rhinard. If you ever need anything else, the team is always here to help.
Rosette was helpful
Rosette was helpful. It is just never easy to talk this way. I appreciate the help.
22 de abril de 2026
Avaliação não solicitada
Resposta da Ivy Rx
Thank you for sharing your experience. We’re glad to hear that Rosette was helpful and able to support you through the process. We understand that communicating this way isn’t always easy, and we truly appreciate your openness and trust. Providing a supportive and responsive experience is very important to us, and we’re here whenever you need assistance.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.