Jenny Juice Avaliações 

520
•
O TrustScore é 3 de um total de 5

3,0

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Really poor communication and service. Items took over 2 weeks to dispatch (and only after chasing) upon receiving, items were missing. No pre-warning that items were missing from the parcel, just a... Ver mais

Avaliado com 1 de um total de 5 estrelas

I ordered some leggings in November. Got a notification that my order was being processed, then... nothing. I've emailed, but no response. Seems to be a common occurrence now. So disappointed because... Ver mais

Avaliado com 5 de um total de 5 estrelas

Very pleased with my order. Products were exactly as pictured. Had lots of bits and bobs from Jenny Juice over the years, never disappointed, exceptionally good value. The same or similar styled pr... Ver mais

Avaliado com 5 de um total de 5 estrelas

Absolutely fantastic leggings, beautiful designs and the softest and most comfortable material. As soon as I put them on, it felt like a lovely soft hug. Immediately made another order when I saw a fe... Ver mais

Detalhes da empresa

  1. Loja de Roupas
  2. também em
  3. Joalheria Especializada em Itens Personalizados
  4. Loja de Acessórios de Moda

Escrito pela empresa

Quirky jewellery & fun fashion. Unique & exciting clothing at great low prices. Free tracked delivery over £30.


Informações de contato

3,0

Bom

O TrustScore é 3 de um total de 5

520 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

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3,0

Todas as avaliações

(520)

0 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Really poor communication and service

Really poor communication and service. Items took over 2 weeks to dispatch (and only after chasing) upon receiving, items were missing. No pre-warning that items were missing from the parcel, just a note inserted stating I would receive a refund. This has not occurred and no response to my email to chase it up.
I previously have purchased from Jenny Juice and had a great experience and customer service. I sadly have been put off and won't recommend it. Gutted as I really loved their unique items.

17 de dezembro de 2024
Avaliado com 1 de um total de 5 estrelas

Just don't

Takes money but doesn't send items, or reply to emails. Had to get a refund through bank. Please don't risk buying anything!

28 de novembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Goods not received

I ordered some leggings in November. Got a notification that my order was being processed, then... nothing. I've emailed, but no response. Seems to be a common occurrence now. So disappointed because I loved their clothing. I just want my money back now.

20 de dezembro de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Lovely dress

Bought a dress for my daughter, and to say she loved it would be an understatement! Thank you!
Only slight negative was that it took longer to arrive than I thought, and missed her birthday.

26 de novembro de 2024
Avaliado com 2 de um total de 5 estrelas

Missing items

I am honestly so disappointed. I have bought from Jenny Juice in the past and always love the products. They are great designs and at a great price. I recently placed an order to include some Halloween jewellery for my daughter and her friend along with 2 homeware items. The two homeware items arrived but the jewellery was not in the parcel or on the packing slip. I emailed to enquire about this and heard nothing back. I then sent a further email to see what had happened and if they could still be sent in time and have again heard nothing. The missing items total £22 and I have been unable to receive either the items or a refund. I feel this is a terrible way to treat good customers. This is not the first time it has happened. A while back there was a necklace that never turned up but I let it slide as I know they were experiencing a difficult time. I would be willing to discuss this further if only someone was willing to reach out and resolve the issue.

11 de novembro de 2024
Avaliado com 1 de um total de 5 estrelas

If I could leave less than 1 star I…

If I could leave less than 1 star I would.

I placed an order, had a notice to advise the item was ready to dispatch via the Shop app. I have not received my order and a month has gone by.
I have sent multiple emails which have not been acknowledged, let alone resolved.

I will be raising this with my bank as a previous reviewer has.

Appalling attitude toward customers, I wont be using 'Jenny Juice' again and will warn everyone I know to steer well clear.

7 de novembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Avoid at all costs

Avoid at all costs. Placed an order for multiple items. Immediately received a dispatch and tracking number. However no goods were received, tracking number was still at ever awaiting the goods. Tried to email and message on facebook. No answer. In the end had to raise a dispute with my bank.

7 de setembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

ZERO communication after sale

Lovely items but I asked to return two tops; one was three sizes smaller than ordered and the other has an epic spelling mistake.
No reply to multiple emails and no contact number.
Feeling sad as love to support small businesses and they offer some fab dresses and leggings in fun prints, have pockets and great quality but ZERO customer service so won’t risk another purchase.
Super disappointed.

6 de setembro de 2024
Avaliado com 1 de um total de 5 estrelas

Such a shame

The last order I placed will be the last. The order took ages to come - my emails about the delay were ignored. When it arrived it was missing an item - it just said ‘refunded’ on the shipping info in the parcel. There was no correspondence to let me know it was out of stock. The refund was never issued and all of my emails and social media messages are ignored. Seems as though I’m not the only one. Don’t risk ordering online - it’s not worth it.

2 de outubro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Very Disappointed

I'm genuinely sad to be leaving a one star review because I've loved this company and used them for years. However, earlier in the year I put in an order - the money was taken and Evri gave me a tracking number. Then nothing, they never received the parcel. I emailed Jenny Juice a few times in the past two months with no response. Looking at recent Trustpilot reviews and on social media, it seems I'm not the only one this has happened to. If there were difficulties, I'm sure loyal customers would have been understanding. But to take money and ignore communication altogether is hugely disappointing. I unfortunately won't be risking using this company anymore.

5 de agosto de 2024
Avaliação não solicitada

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