Bestel hier nieeet!!! Sieraden verkleuren al na 2 weken. Alles komt gewoon van een goedkope handelaar uit china. Met kers op de taart heb ik al mijn spullen geretourneerd een paar maanden geleden en i... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Super vriendelijke dame die het verkoopt. Ik vond de website via Tiktok live. Kreeg ook nog eens extra korting door de live. Het was snel verzonden. Helaas was PostNL mijn pakketje verloren. Ik kon co... Ver mais
Al meerdere keren besteld bij jewelleryluxe en telkens super blij met de sieraden. In de live altijd goed geholpen en ze laat alles zien! Heel fijn om het even te kunnen zien voordat je het koopt. Ook... Ver mais
Received a stunning bracelet from my sister for my birthday. The bracelet ended up breaking possibly due to a manufacturing defect so i reached out to the brand who quickly replied and did not hesitat... Ver mais
Detalhes da empresa
- Joalheria
- também em
- Comprador de jóias
Escrito pela empresa
At Jewellery Luxe, we believe in creating pieces that go beyond trends, offering timeless designs that add a touch of sophistication to every look. Specializing in high-quality jewelry, our collection is curated with precision and passion to ensure every piece speaks of elegance and durability. Our commitment to excellence is matched only by our dedication to providing exceptional customer service. Whether you’re seeking a classic staple or a statement piece, Jewellery Luxe is here to deliver beautiful craftsmanship with integrity. Join the thousands of customers who trust us to add a little luxury to their everyday.
Informações de contato
Amsterdam, Holanda
- Info@jewelleryluxe.com
- jewelleryluxe.com
3,9
Muito Bom
235 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 70% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Kopen van juwelen…
Ik vindt als je iets koopt,en het isniet goed van maat,mag de firma het volledig bedrag dat je betaalt terug geven dat niet het geval is,en erg lang geduurd eer ze terug antwoorden
11 de julho de 2025
Resposta da Jewelleryluxe
Beste Carine,
Bedankt voor je review.
Je retour is verwerkt en het aankoopbedrag is terugbetaald.
Zoals vermeld in ons retourbeleid zijn de oorspronkelijke verzendkosten niet retourneerbaar. In sommige gevallen kunnen er daarnaast herbevoorradingskosten in mindering worden gebracht bij een retourzending, om de verwerking en inspectie te dekken.
We begrijpen dat dit teleurstellend kan zijn, maar we proberen altijd transparant te zijn over onze voorwaarden. Mocht je nog vragen hebben, dan horen we het graag.
Met vriendelijke groet,
Mia
JewelleryLuxe
Super fijn bedrijf goede kwaliteit en…
Super fijn bedrijf goede kwaliteit en fijne klantenservice
28 de julho de 2025
Avaliação não solicitada
The Jewellery is really beautiful
The Jewellery is really beautiful, just like in the picture, my only problem is that the necklace is smaller as I thought like a choker 😕
14 de julho de 2025
Heel mooi
Hele mooie armband ontvangen. Snelle levering en goeie kwaliteit! Zeker een aanrader
7 de julho de 2025
Very nice and service is kindfull
Jewellery Luxe response very nice en did help me to send a new bracelet.
It was not a problem! Thank you so much for the nice bracelet.
3 de julho de 2025
Resposta da Jewelleryluxe
Hi M.C,
Thank you so much for your kind words! 💖 We’re so happy to hear that you’re pleased with your bracelet and that our team could assist you quickly.
Your support means the world to our small business, we hope to see you again soon! ✨
Love,
Mia
JewelleryLuxe
Myyy jewelleryyyy is sooo…
Myyy jewelleryyyy is sooo beautyfull...im in loveeee😍🩷
19 de julho de 2025
Avaliação não solicitada
Resposta da Jewelleryluxe
Hi Lola,
Thank you so much for your lovely review! We’re delighted to hear that you’re happy with your jewellery and truly appreciate your kind words.
We look forward to welcoming you back again soon!
Kind regards,
Mia
JewelleryLuxe
Goede klantenservice
Armband na een enkele keer dragen kapot maar uiteindelijk goed opgelost via de klantenservice en er word gratis een nieuwe opgestuurd.
16 de julho de 2025
Avaliação não solicitada
Goodservice
12 de julho de 2025
Avaliação não solicitada
amazing customer service
when i wasn’t told i had to pay for customs charge, my package was sent back. i emailed them and straight away they said they’d pay for the customs charge due to inconvenience. i’m very grateful and all i can say is they have amazing customer service and one of the best quality of jewelry.
27 de junho de 2025
Zéér tevreden
Zéér tevreden, antwoord snel en vriendelijk op vragen, goed advies gekregen!
Levering was snel en alles was netjes verpakt. Goede prijs kwaliteit!
Ik ga zeker meer bestellen, ook leuk om cadeau te doen!
5 de julho de 2025
Avaliação não solicitada
de sieraden zijn roestvrij en hartsikke mooi, ze gaan ook heel lang mee
de sieraden zijn allemaal zoooo mooi !!!! ik ben er heel blij mee, het verkleurd niet en gaat ook lang mee. ik vind dit bedrijf geweldig en ze verdient zeker goede feedback. GA ZO DOOR !!!!!
21 de junho de 2025
Avaliação não solicitada
I’ve ordered twice now and both times…
I’ve ordered twice now and both times everything went perfectly. The jewelry feels high quality and hasn’t faded at all. I also had a small question about my order and got a friendly reply really fast. You don’t see that often anymore highly recommend💓
8 de julho de 2025
Avaliação não solicitada
I came across this site through TikTok…
I came across this site through TikTok and decided to give it a try — so glad I did! The ordering process was smooth, my package arrived quickly, and the jewelry looks even better in person. You can tell they really care about the details. Will definitely come back for more.
8 de julho de 2025
Avaliação não solicitada
The bracelet broke after one day
The bracelet broke after one day. We try to contact them about this problem, but we didn’t got any answers back. To bad.
27 de junho de 2025
Resposta da Jewelleryluxe
Hi Octavian,
Thank you for your feedback, and we’re very sorry to hear about your bracelet. We sincerely apologize for the delayed response your earlier emails unfortunately landed in our spam folder.
The issue has now been resolved and we’ve shipped a replacement bracelet to you today. If there’s anything else we can help with, feel free to contact us anytime 💫
Mia, JewelleryLuxe
Niet normaal snelle verzending en de…
Niet normaal snelle verzending en de sieraden zijn ook schitterend🥰 en eindelijk prachtige armbadjes die tegen water kunnen! Kunnen veel andere shops een voorbeeld aan nemen! Als ik weer een centje kan missen ga ik direct weer bestellen!🥰
20 de junho de 2025
Resposta da Jewelleryluxe
Hi Sarina,
Wat een prachtige review, dank je wel! 💖
We zijn ontzettend blij om te horen dat je zo tevreden bent over de snelle levering en onze sieraden. Klanten zoals jij maken ons werk extra leuk!
We kijken ernaar uit om je opnieuw te verwelkomen in onze shop. ✨
Liefs,
Emily
JewelleryLuxe
I did not receive my orders 🫤
20 de junho de 2025
Resposta da Jewelleryluxe
Hi Mariene,
We’re sorry to hear that you haven’t received your order. We haven’t received any messages or contact from you regarding this issue.
According to the Track & Trace, your package was delivered to your address on June 24th. If you haven’t received it, please email us at info@jewelleryluxe.com and we’ll be happy to resend it for you 💌
With love,
Emily
JewelleryLuxe
Didn’t expect this level of quality for…
Didn’t expect this level of quality for the price. Feels way more expensive!
4 de julho de 2025
Avaliação não solicitada
Resposta da Jewelleryluxe
Hi Glyza,
Thank you so much for your lovely review and for ordering with us again! 🌟
We’re so happy to hear that you’ve had a great experience your trust means everything to us.
With Love
Noor, JewelleryLuxe 💫
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.