John Shepherd Estate Agents Avaliações 1.091

O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Just moved into my new place and honestly had such a good experience! A special mention has to go to Elisha, who was absolutely amazing throughout the whole process. She kept me informed every s... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had a great experience dealing with Melissa. She was very responsive, always replied quickly, and provided really helpful and detailed answers to my questions. She was also very attentive and made s... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I needed a rental property ASAP, Caitlin responded to my mail very quickly and organised everything from start to Finish. We managed to secure our rental property within 2 weeks all thanks to the har... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

For anyone renting out their property with John Shepherd, please be aware of their no-deposit scheme, as they charge you extra fees upon moving out. They added an unlawful professional cleaning charge... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Corretores de Imóveis

Sobre John Shepherd Estate Agents

Escrito pela empresa

Established in 1991, we have grown considerably to encompass a number of key offices in West Midlands, South Warwickshire and Staffordshire, whilst retaining the original ethos as the core value of the firm.

John Shepherd remains dedicated to continuous investment, embracing the latest technology to meet the needs of vendors, landlords, tenants and purchasers alike. This commitment is reflected in our advanced property search facilities, available on our website and across all devices

Informações de contato


4,4

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

The team performed great…

The team as a whole performed great throughout the viewing and sale process. Worthy of particular mention were Natasha and Joe.

20 de março de 2026
Avaliação não solicitada
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Resposta de John Shepherd Estate Agents

Thank you so much for your review. We are thrilled to hear that our team, especially Natasha and Joe, provided you with great service throughout the viewing and sale process. Your trust in us means a lot, and we look forward to supporting you again in the future.

Avaliado com 5 de um total de 5 estrelas

Kelvin Zakeyo, Thank you

“Thank you, Kelvin, for your help today. You were very informative and kept us updated throughout the call, clearly explaining the options and changes, especially with limited availability. Your guidance really helped us make a quick decision and secure a place for my son. We truly appreciate your support — highly recommended.”

23 de março de 2026
Avaliação não solicitada
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Resposta de John Shepherd Estate Agents

Thank you so much for your review. We are pleased to hear that Kelvin provided you with reliable support and clear guidance during your call. We truly appreciate your recommendation and look forward to assisting you again in the future.

Avaliado com 5 de um total de 5 estrelas

My viewing at Varsity Rivergreen with Kelvin Zakeyo

Kelvin made my experience wonderful. He was nice, charming and informative. He explained all of the steps throughly, and answered any questions I had professionally. Even if they were silly ones.

23 de março de 2026
Avaliação não solicitada
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Resposta de John Shepherd Estate Agents

Thank you so much for your review. We are thrilled to hear that Kelvin made your experience so enjoyable with his charm and informative support. Your feedback is invaluable to us and we look forward to support you again in the future.

Avaliado com 5 de um total de 5 estrelas

Marketing and viewing

I instructed John Shepherd to market one of my properties to let in Derby.

During the marketing and viewing phase, they were responsive, transparent and pragmatic. I really appreciated their flexibility, clear communication and professional advice, which made the process feel well managed. The branch manager, Paula, was also very accessible.

Based on this experience, I would be happy to use them again for another property.

21 de março de 2026
Avaliação não solicitada
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Resposta de John Shepherd Estate Agents

Thank you so much for your review. We are pleased to hear that Paula provided you with responsive, transparent, and professional service during the marketing of your property. Your trust in us means a lot, and we look forward to supporting you again in the future.

Avaliado com 5 de um total de 5 estrelas

Awesome experience...

I had a very positive experience with John Shepherd during my recent move. Paula in particular and the office team were very supportive, responsive, and professional throughout the process, making what can often be a stressful experience feel smooth and well-managed.

Communication was clear at every stage, and any questions or concerns I had were addressed promptly. I particularly appreciated the guidance provided, which helped me feel confident and informed throughout.

Overall, I’m very satisfied with the service I received and would be happy to recommend John Shepherd to other prospective tenants.

14 de março de 2026
Avaliação não solicitada
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Resposta de John Shepherd Estate Agents

Thank you for your wonderful review, Vincent. We're thrilled to hear that our office team, especially Paula, provided you with the support and reliable service that made your move feel smooth and well-managed. We appreciate your recommendation and look forward to supporting you in the future.

Avaliado com 5 de um total de 5 estrelas

"Exceptional Service from Natasha - Highly Recommended!"


"I've had a fantastic experience with Natasha She's been incredibly helpful, knowledgeable, and supportive throughout the process

20 de março de 2026
Avaliação não solicitada
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Resposta de John Shepherd Estate Agents

Thank you so much for your review. We are thrilled to hear that Natasha provided you with fantastic support and service throughout the process. Wishing you all the best in your new home.

Avaliado com 5 de um total de 5 estrelas

Excellent communication and proactive sales team

Paula, Catie and Sam have been extremely polite, proactive and efficient at all times. Clear information and updates provided at every step of the way.

20 de março de 2026
Avaliação não solicitada
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Resposta de John Shepherd Estate Agents

Thank you so much for your review, Amanda. We are thrilled to hear that Paula, Catie and Sam provided you with polite, proactive and efficient service while keeping you updated every step of the way. We look forward to continuing to support you.

Avaliado com 5 de um total de 5 estrelas

Great Support

Have had a great experience with Christina Tzemanaki from JohnShepherd, always responding quickly and solving our issues as soon as possible, often the same day and getting any fixes needed at our property sorted swiftly and with great communication

18 de março de 2026
Avaliação não solicitada
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Resposta de John Shepherd Estate Agents

Thank you so much for your review. We are thrilled to hear about your great experience with Christina Tzemanaki and her reliable support in resolving issues swiftly. We look forward to continuing to provide you with quality support in the future.

Avaliado com 5 de um total de 5 estrelas

Monica

Monica
42 queen's Road City centre Nottingham ng2 3dt

I enquired to her over the phone about a rental property and she was amazing, very supportive and knowledgeable. I felt very comfortable and she was patient with all my questions. Great service. Thank you Monica

18 de março de 2026
Avaliação não solicitada
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Resposta de John Shepherd Estate Agents

Thank you for your review. We are delighted to hear that you found our team helpful and knowledgeable. Please reach out if we can be of any further support.

Avaliado com 5 de um total de 5 estrelas

Great!!

Amazing landlord, fair prices and very nice!!

19 de março de 2026
Avaliação não solicitada
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Resposta de John Shepherd Estate Agents

Thank you for your review!

Avaliado com 5 de um total de 5 estrelas

Very helpful and progressional team

Very helpful and progressional team. I spoke to Monica at Uni to Rent for my enquiry and she was fab! Lovely lady and well informed

11 de fevereiro de 2026
Avaliação não solicitada
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Resposta de John Shepherd Estate Agents

Thank you for sharing your experience Aimee. We are thrilled to hear that our team was helpful and professional. If you need anything else, please do not hesitate to reach out to us.

Avaliado com 5 de um total de 5 estrelas

Working with Lara Soars made the process easy

Lara Soars was super helpful during the moving out process making it seamless, provided prompt update every step of the way. Greatly appreciated.

13 de março de 2026
Avaliação não solicitada
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Resposta de John Shepherd Estate Agents

Thank you for sharing your experience. We are glad to hear that Lara provided helpful and professional support throughout your moving out process. If you need anything further, please feel free to reach out to us.

Avaliado com 5 de um total de 5 estrelas

I had a very positive experience with…

I had a very positive experience with Catie, the lettings agent. She was consistently professional, responsive, and easy to deal with throughout the entire process.

19 de março de 2026
Avaliação não solicitada
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Resposta de John Shepherd Estate Agents

Thank you for sharing your review with us. We are delighted to hear that Catie provided professional and helpful support throughout the process. If you need anything further, please do not hesitate to reach out to us.

Avaliado com 5 de um total de 5 estrelas

Catie made everything easy and simple…

Catie made everything easy and simple for us and really appreciate how helpful she was :)

13 de março de 2026
Avaliação não solicitada
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Resposta de John Shepherd Estate Agents

Thank you for sharing your experience, Lewis. We are glad Catie made everything straightforward and was so supportive. We appreciate your kind words and look forward to assisting you again.

Avaliado com 5 de um total de 5 estrelas

John Shepherd Lettings have managed our…

John Shepherd Lettings have managed our two rental properties for a number of years and we have always been very happy with the service they have provided to us. Our property manager (Sue Birch in the Redditch office) has always acted in a professional and friendly manner and has been very responsive in dealing with matters.

18 de março de 2026
Avaliação não solicitada
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Resposta de John Shepherd Estate Agents

Thank you for sharing your review with us. We are delighted to hear that our property manager has been both professional and helpful. If you ever need anything further, please do not hesitate to reach out to us.

Avaliado com 5 de um total de 5 estrelas

The staff is very friendly and helpful

The staff is very friendly and helpful, support you in every way. Our letting agent Jordan is very patient and supportive.

2 de março de 2026
Avaliação não solicitada
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Resposta de John Shepherd Estate Agents

Thank you for taking the time to share a review. We are glad to hear that Jordan provided you with reliable guidance and support. If you need anything further, please feel free to reach out to us.

Avaliado com 5 de um total de 5 estrelas

Experience with Jordan 10/10

We had a great experience with Jordan as our estate agent! She has been incredibly helpful, patient, and considerate throughout the entire process. Since we were moving from a different country, everything could have been stressful, but she made it all feel easy and smooth. Thank you, Jordan, for your support and dedication!

17 de março de 2026
Avaliação não solicitada
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Resposta de John Shepherd Estate Agents

Thank you for sharing your wonderful experience with us. We are thrilled to hear that Jordan provided you with helpful and reliable guidance during your move. We appreciate your kind words and wish you all the best in your new home.

Avaliado com 5 de um total de 5 estrelas

Great Service

Sue Birch has looked after my properties for a few years. Just wanted to give a shout out to her professionalism looking after the properties. Nothing is to much trouble, sorts out any concerns the tenants have or any concerns I have swiftly and professionally.

16 de março de 2026
Avaliação não solicitada
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Resposta de John Shepherd Estate Agents

Thank you for your kind words. We are glad to hear that Sue has been so helpful and professional in managing your properties. If we can be of any further support, please don't hesitate to contact us.

Avaliado com 5 de um total de 5 estrelas

Great service

Made the entire process easy and stress free. Megan really helped us out during the process, making the application and move nice and simple. Would definitely recommend them as a trustworthy and helpful Estate Agent

23 de fevereiro de 2026
Avaliação não solicitada
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Resposta de John Shepherd Estate Agents

Thank you for your kind words. We are thrilled to hear that Megan made your application and move so straightforward. We appreciate your recommendation and look forward to assisting you again in the future.

Avaliado com 5 de um total de 5 estrelas

Joe Farrar Professional Service

Joe Farrar has been very helpful from start to finish in helping out with a potential issue. The advice he gave was very professional and clear and I would not hesitate to use Joe again and recommend him to anybody that asks.

17 de março de 2026
Avaliação não solicitada
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Resposta de John Shepherd Estate Agents

Thank you for sharing your experience. We are glad to hear that Joe provided you with professional and reliable guidance. We appreciate your trust and look forward to assisting you again in the future.

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