Just moved into my new place and honestly had such a good experience! A special mention has to go to Elisha, who was absolutely amazing throughout the whole process. She kept me informed every s... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Just moved into my new place and honestly had such a good experience! A special mention has to go to Elisha, who was absolutely amazing throughout the whole process. She kept me informed every s... Ver mais
A empresa respondeu
I had a great experience dealing with Melissa. She was very responsive, always replied quickly, and provided really helpful and detailed answers to my questions. She was also very attentive and made s... Ver mais
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I needed a rental property ASAP, Caitlin responded to my mail very quickly and organised everything from start to Finish. We managed to secure our rental property within 2 weeks all thanks to the har... Ver mais
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For anyone renting out their property with John Shepherd, please be aware of their no-deposit scheme, as they charge you extra fees upon moving out. They added an unlawful professional cleaning charge... Ver mais
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Escrito pela empresa
33 Colmore Road , B3 2BS, Birmingham , Reino Unido
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The team as a whole performed great throughout the viewing and sale process. Worthy of particular mention were Natasha and Joe.

Resposta de John Shepherd Estate Agents
“Thank you, Kelvin, for your help today. You were very informative and kept us updated throughout the call, clearly explaining the options and changes, especially with limited availability. Your guidance really helped us make a quick decision and secure a place for my son. We truly appreciate your support — highly recommended.”

Resposta de John Shepherd Estate Agents
Kelvin made my experience wonderful. He was nice, charming and informative. He explained all of the steps throughly, and answered any questions I had professionally. Even if they were silly ones.

Resposta de John Shepherd Estate Agents
I instructed John Shepherd to market one of my properties to let in Derby.
During the marketing and viewing phase, they were responsive, transparent and pragmatic. I really appreciated their flexibility, clear communication and professional advice, which made the process feel well managed. The branch manager, Paula, was also very accessible.
Based on this experience, I would be happy to use them again for another property.

Resposta de John Shepherd Estate Agents
I had a very positive experience with John Shepherd during my recent move. Paula in particular and the office team were very supportive, responsive, and professional throughout the process, making what can often be a stressful experience feel smooth and well-managed.
Communication was clear at every stage, and any questions or concerns I had were addressed promptly. I particularly appreciated the guidance provided, which helped me feel confident and informed throughout.
Overall, I’m very satisfied with the service I received and would be happy to recommend John Shepherd to other prospective tenants.

Resposta de John Shepherd Estate Agents
"I've had a fantastic experience with Natasha She's been incredibly helpful, knowledgeable, and supportive throughout the process

Resposta de John Shepherd Estate Agents
Paula, Catie and Sam have been extremely polite, proactive and efficient at all times. Clear information and updates provided at every step of the way.

Resposta de John Shepherd Estate Agents
Have had a great experience with Christina Tzemanaki from JohnShepherd, always responding quickly and solving our issues as soon as possible, often the same day and getting any fixes needed at our property sorted swiftly and with great communication

Resposta de John Shepherd Estate Agents
Monica
42 queen's Road City centre Nottingham ng2 3dt
I enquired to her over the phone about a rental property and she was amazing, very supportive and knowledgeable. I felt very comfortable and she was patient with all my questions. Great service. Thank you Monica

Resposta de John Shepherd Estate Agents

Resposta de John Shepherd Estate Agents
Very helpful and progressional team. I spoke to Monica at Uni to Rent for my enquiry and she was fab! Lovely lady and well informed

Resposta de John Shepherd Estate Agents
Lara Soars was super helpful during the moving out process making it seamless, provided prompt update every step of the way. Greatly appreciated.

Resposta de John Shepherd Estate Agents
I had a very positive experience with Catie, the lettings agent. She was consistently professional, responsive, and easy to deal with throughout the entire process.

Resposta de John Shepherd Estate Agents
Catie made everything easy and simple for us and really appreciate how helpful she was :)

Resposta de John Shepherd Estate Agents
John Shepherd Lettings have managed our two rental properties for a number of years and we have always been very happy with the service they have provided to us. Our property manager (Sue Birch in the Redditch office) has always acted in a professional and friendly manner and has been very responsive in dealing with matters.

Resposta de John Shepherd Estate Agents
The staff is very friendly and helpful, support you in every way. Our letting agent Jordan is very patient and supportive.

Resposta de John Shepherd Estate Agents
We had a great experience with Jordan as our estate agent! She has been incredibly helpful, patient, and considerate throughout the entire process. Since we were moving from a different country, everything could have been stressful, but she made it all feel easy and smooth. Thank you, Jordan, for your support and dedication!

Resposta de John Shepherd Estate Agents
Sue Birch has looked after my properties for a few years. Just wanted to give a shout out to her professionalism looking after the properties. Nothing is to much trouble, sorts out any concerns the tenants have or any concerns I have swiftly and professionally.

Resposta de John Shepherd Estate Agents
Made the entire process easy and stress free. Megan really helped us out during the process, making the application and move nice and simple. Would definitely recommend them as a trustworthy and helpful Estate Agent

Resposta de John Shepherd Estate Agents
Joe Farrar has been very helpful from start to finish in helping out with a potential issue. The advice he gave was very professional and clear and I would not hesitate to use Joe again and recommend him to anybody that asks.

Resposta de John Shepherd Estate Agents
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