Ich muss sagen, dass ich zufrieden mit dem Kundenservice gewesen bin. Meine erste Bestellung wurde aufgrund mangelnder Verfügbarkeit zweier Artikel storniert, mein Geburtstagsrabatt von 15% war damit... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Ich muss sagen, dass ich zufrieden mit dem Kundenservice gewesen bin. Meine erste Bestellung wurde aufgrund mangelnder Verfügbarkeit zweier Artikel storniert, mein Geburtstagsrabatt von 15% war damit... Ver mais
A empresa respondeu
I have sent an email with photographic proof regarding a faulty item on my order but have received no response, not even an automated acknowledgment. Please contact me to arrange a pre-paid return la... Ver mais
Since this seems to be the only way to get a response from customer services. I ordered back on the 3/10/26 which there was a 20% off deal at the time PINKTRACKSUIT20!. My parcel then got lost by the... Ver mais
I will never order from juicy couture uk directly because it costs £12 to return items that don’t fit, you shouldn’t have to pay to return items especially if you don’t know how they will fit since it... Ver mais
A empresa respondeu
Official Juicy Couture UK online store.
Colonial Business Park, Colonial Way, WD24 4PR, Watford, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 88% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Delivery and service very good and my daughter was absolutely thrilled with the tracksuit for her 17th birthday very satisfied
Placed an order JC56156 ballet pumps for my daughter all I've had is a confirmation email saying I've paid that's it ! Can't track order an have emailed customer services with no reply if I do not get some sort of correspondence frm yourselves I will be contacting Google pay an my bank about scam shopping!!!!!!!!!!

Resposta da Juicy Couture UK
Updated when dispatched from ordering.delivered on time.my daughter was happy with shoes plus got a free tote bag which she uses as school bag overall experience excellent.would recommend this company.🌟
There was nothing amazing about it. It just came it was a little confusing because someone to a picture infringement of my door but left it in the garden
Had one item missing from my parcel- contacted customer service but didn’t receive a reply though it’s been days since. The one item I did receive wasn’t the best quality (feather trim started shedding a lot on the first wear) . Would avoid buying through the official site
Update: they did fix the issue by refunding the missing item

Resposta da Juicy Couture UK
The shorts were not delivered to house but were left at Tavistock news agents bedford
- I went to collect twice but parcel not there apparently it’s in way back to you but payment has been taken

Resposta da Juicy Couture UK
Amazing quality of baddie clothing and accessories, always nicely packed and quick delivery. Love it! 🩷
Purchaes Bought for my daughter she was very pleased. Very good quality, money well spent! arrived in good time.
Avoid ordering from them at any cost!!
Ordered 2 items (a T-shirt and some leggings), 4 days after they send me an email saying that they don’t actually have that T-shirt and that their website had issues.
A brand as developed as theirs is such poorly updated and maintained.
I Asked them for another T-shirt instead of that one but customer service never bothered to reply .
Couple of days after the carrier failed to attemp the delivery saying that It was refused and deliberately changed the delivery date as they were me (the customer).
Please just avoid these people because they don’t care about their customers and they won’t make up for their mistakes in any way.
You can shop juicy products on urban outfitters, quick delivery, friendly customer service and always up to date.

Resposta da Juicy Couture UK
Friendly, efficient service. Always keeps you informed, very professional approach.
It fits perfect, however, the color it’s not the same as on the website. it’s the only reason i don’t really like it 😭
No communication what so ever, parcel wasn’t dispatched for 2 weeks, messaged by email, insta and Twitter and no one replied

Resposta da Juicy Couture UK
Thanks a lot im very happy to get to know about this site
Ordered over a week ago, still not shipped, received nothing more than a confirmation email at time, was supposed to be a birthday present for my daughter which was yesterday. Non existent customer service, shocking considering I’ve spent nearly 200 pounds.

Resposta da Juicy Couture UK
Order JC_51484 placed on 18th June and have not received anything other than automated order confirmation email. Tried to email customer service but received no reply. There’s no phone number to call the company. I would like to know where my order is.

Resposta da Juicy Couture UK
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