Ich muss sagen, dass ich zufrieden mit dem Kundenservice gewesen bin. Meine erste Bestellung wurde aufgrund mangelnder Verfügbarkeit zweier Artikel storniert, mein Geburtstagsrabatt von 15% war damit... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Ich muss sagen, dass ich zufrieden mit dem Kundenservice gewesen bin. Meine erste Bestellung wurde aufgrund mangelnder Verfügbarkeit zweier Artikel storniert, mein Geburtstagsrabatt von 15% war damit... Ver mais
A empresa respondeu
I have sent an email with photographic proof regarding a faulty item on my order but have received no response, not even an automated acknowledgment. Please contact me to arrange a pre-paid return la... Ver mais
Since this seems to be the only way to get a response from customer services. I ordered back on the 3/10/26 which there was a 20% off deal at the time PINKTRACKSUIT20!. My parcel then got lost by the... Ver mais
I will never order from juicy couture uk directly because it costs £12 to return items that don’t fit, you shouldn’t have to pay to return items especially if you don’t know how they will fit since it... Ver mais
A empresa respondeu
Official Juicy Couture UK online store.
Colonial Business Park, Colonial Way, WD24 4PR, Watford, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 88% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
How long does delivery take?? I placed an order 5 days ago and only received my confirmation email, no delivery tracking or update, I’ve emailed twice and no response, what is the response time ??

Resposta da Juicy Couture UK
Hi this is more of a question than a review? How long do I wait to receive my order? Hoping to get it in time for my daughter’s birthday!

Resposta da Juicy Couture UK
I'm still waiting for my
delivery was scheduled for June 12 with DHL so I made myself available all day.. my package has been in customs clearance for 7 days and no news for a future delivery..5692762493

Resposta da Juicy Couture UK
These bad reviews. Ive been communicating by email due to exchanging sizes. And they been nothing but good on my end.

Resposta da Juicy Couture UK
One of the socks I ordered had slight damage - a hole near the heel, which is a bit disheartening considering the socks aren't cheap 😭 The rest of the haul was excellent quality though.
Grateful to be able to buy some Juicy Couture products though 🙏
The €150 order limit and no chance of refunds or exchanges to Ireland is just really really frustrating. Plus why can't we order from JuicyCouture.com to deliver to Ireland - there's stock there that's not on the UK site that I would dearly love to own.

Resposta da Juicy Couture UK
Terrible experience from a loyal customer! I bought 5 items from them. A box arrived with 2 of the items. I reported this immediately to them. 4 days later they replied saying all items were delivered and provided me with the tracking number! I emailed back and told them I wasn’t disputing the delivery, and if they had read the email they would see I am missing 3 items! 4 days later a reply with a delivery photo - saying all items were delivered to me!!! I have replied again stating I did get delivery but missing 3 items & now want them refunded. They seem to think the delivery photo has X-ray vision! Rather than helping they have basically told me where to go! I have now contacted trading standards to report them & my credit card to raise a chargeback. I won’t be shopping with them ever again.
The quality of the product was great soft fabric and comfortable
Great, super happy gorgeous and soft. More T-Shirt options please.
Great quality embellishments really secure I’m not worried about anything falling off
Super comfortable and luxurious, love the colours and prints.
My partner bought me a tracksuit and I absolutely love my sheer Lilac pieces they’re absolutely perfect for travelling, so soft and comfortable to relax in but I still look great when I arrive at my destination.
Loving the new season colours, time for another juicy tracksuit! ❤🩷🧡💛💚💙🩵💜🤎🖤🩶🤍
Fantastic Fit and quality of the product. This was much more than expected and has definately improved recently
Great Jewellery, GF loved her valentines present. Thank you Juicy x
Received my 1st pair of Juicy bottoms :)
Style Del Ray in grey, definitely happy.
Size XL, super comfortable, super stretching.
Bought something for my girlfriend and She loved it
Absolutely love my tracksuit! quick delivery and great packaging :)
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